New Life Games LLC

**Reel Slots** Gaming Machines => IGT S2000 and Vision Games => Topic started by: BelleRouge on October 18, 2017, 07:28:57 AM

Title: Netplex link down and connector nightmare
Post by: BelleRouge on October 18, 2017, 07:28:57 AM
Hi.... total newbie at slots but have many years experience of other computers and electrical components. I am working on an S2000 Double Gold for a good friend of mine who inherited it from his brothers passing. He couldn't power it up so he brought it to me (power cord would have been helpful, luckily I had one). I lurked and read as much as I could before attempting to troubleshoot it once I got it powered. It powered off fine but came up with the netplex error. Turned machine back off, pulled mpu. Extensive Varta damage. Ordered new board and power supply just to be safe and have a back up supply if need be. It was very obvious that he or someone else had unplugged the connectors.... all of them at one time or another as they were taped tagged and a piece of paper was inside the machine handwritten on where most all of them should go. Got the new board in loaded it up with the old power supply same issue, new power supply doesn't change it either.


The error shows The Display Netplex Link is down. I followed the wiring around and it is plugged into the Netplex 2 on the lowest power distribution panel. Since I don't know where they were originally plugged into I don't know if that is correct or if that is the problem.


If anyone could walk me through this I appreciate it. He also wants it to be setup for coins. I have already gotten the hopper and bracket, the coin head assembly with the comparitor and a 31 chip but obviously must tackle this netplex first. Thank you so much in advance!


Brandy
Title: Re: Netplex link down and connector nightmare
Post by: qbert on October 18, 2017, 08:27:39 AM
 :NLG_WELCOME:
Please post a picture of your MPU board.
Is it a 500 series or 1270 enhanced?
We should be able to get you up and running.

Rich
Title: Re: Netplex link down and connector nightmare
Post by: BelleRouge on October 18, 2017, 12:31:12 PM
Here is the mpu numbers
Title: Re: Netplex link down and connector nightmare
Post by: Ken on October 18, 2017, 01:14:09 PM
I can't tell but is there a varta battery on this board?

If you want to post pics of the connectors we can look at that too.

Title: Re: Netplex link down and connector nightmare
Post by: qbert on October 18, 2017, 01:36:01 PM
Picture of the entire board so we can see if something is out of place.
Title: Re: Netplex link down and connector nightmare
Post by: qbert on October 18, 2017, 01:42:29 PM
That's a 1270 board. Chances are the varta battery is dead and this is causing your netplex error. The good news is the Varta can be removed but you will have to also remove the regulator chip at u16. They are not needed for home use.
See link for details.
http://newlifegames.com/nlg/index.php?topic=7931.0 (http://newlifegames.com/nlg/index.php?topic=7931.0)

Title: Re: Netplex link down and connector nightmare
Post by: BelleRouge on October 18, 2017, 01:49:51 PM
Here are the pics
1 with the daughter board
1 without
1 showing the varta up close


[size=78%] One of the back of the display pic there is one connector slot open and I don't know if it need to be filled.[/size]
[/size]
[/size][size=78%]One of the lower power  distribution board[/size]



Title: Re: Netplex link down and connector nightmare
Post by: qbert on October 18, 2017, 02:08:50 PM
Nothing needs to be plugged into the display it is OK as is.
Since that is your replacement board and the Varta looks pretty good it may just need to charge up a little.
Go ahead and install the MPU turn the machine on an leave it on for an hour or so then cycle the on off switch and see if it comes up.
I would also modify your old board by removing the old Varta and carefully snip the three legs of the U16 chip carefully the bend the chip until the chip snaps off. If the board is not too damaged from battery leakage it may be a good spare.

The last plug shown may or may not need to be plugged in you need to see where the wires lead. Chances are it's OK as is.
Title: Re: Netplex link down and connector nightmare
Post by: BelleRouge on October 18, 2017, 02:32:26 PM
I did power it up and let it sit for about 2 hours last night before posting and no change.... should I do it longer?


The other board was toast in that area.....worst damage to a  board I have personally ever laid eyes on.
Title: Re: Netplex link down and connector nightmare
Post by: Ken on October 18, 2017, 02:39:10 PM
The last plug shown may or may not need to be plugged in you need to see where the wires lead. Chances are it's OK as is.

That harness is for the back lite reels .. no controller board for it to plug into. No effect on machine booting up.

Two hours is long enough.

Practice on the old board .. I pull the battery back towards the edge of the board, slide a pick in between the battery and tab, there are two spots that are spot welded, I break one at a time, bend tab back and forth until it breaks, then the other side I hold the battery and bend it back and forth until it breaks. It could work once U 16 is out.

Like qbert mentions .. snip the three legs then lift and bend back and forth
Title: Re: Netplex link down and connector nightmare
Post by: BelleRouge on October 18, 2017, 05:42:32 PM
Yay for small victories. Varta and u16 gone and it booted up and after 4 turns of the key it now says Please close the main door but the main door is closed. The optics appear to be in line. Any advice for that?
Title: Re: Netplex link down and connector nightmare
Post by: qbert on October 18, 2017, 06:04:21 PM
The machine has been moved from it's original location.  The cases on the S2000s are flimsy at best I still think optic alignment is the issue. Try lifting the door handle about an 1/8 of an inch and see what happens.
Is the belly door switch bypassed if not make sure the belly glass door fully closed.
Title: Re: Netplex link down and connector nightmare
Post by: BelleRouge on October 18, 2017, 07:11:57 PM
Belly door is bypass. I tried the handle and still can get it to show closed.
Title: Re: Netplex link down and connector nightmare
Post by: qbert on October 19, 2017, 09:21:57 AM
Make sure the latch goes all the way down also.
Best way to align door optics is to open the door, put the latch all the way down. Then put a piece of masking tape on the outside of the door and draw a horizontal line indicating where the optic is located. Take another piece of masking tape and place it on the case outside where the optics are, close the door put the latch all the way down and extend the line you put on the door across to the tape on the case.
Open the door and move the optic in the case to match where the line is that you put on the outside of the case.
Title: Re: Netplex link down and connector nightmare
Post by: Jim on October 19, 2017, 12:39:48 PM
there is also a way to make sure the machine is actually producing a optic signal, or if the cpu is actually seeing it.  get into the test mode, (open door, press the button on the cpu near the LED lights) scroll down to machine tests section #4,Input tests,  processor tests, door optic test,  close and latch the door, if the 1 is changing back and forth to a 1 & 0 then the optics are working, if not, you can slowly raise the latch until you notice the change,  if no change, then something in the optics loop is bad. either bad optics themselves, wiring, or the board itself.  but, without the optics working , your machine will never work.

Jim
Title: Re: Netplex link down and connector nightmare
Post by: qbert on October 19, 2017, 01:47:10 PM
Probably can't get to those screens since machine can't fully boot.
Title: Re: Netplex link down and connector nightmare
Post by: Ken on October 19, 2017, 01:54:11 PM
Belly door is bypass. I tried the handle and still can get it to show closed.

Tie cash box door wires together too.
Title: Re: Netplex link down and connector nightmare
Post by: BelleRouge on October 19, 2017, 08:35:37 PM
Still with the door error. So I decided to explore it all my connectors that need to be plugged in are plugged. Since someone has obviously tinkered with it already. 


The first couple connectors in question are in the attached photo and pertain to the cabinet I/O. The is a short 2 port connector wire colors are light green/grey and black and red.  The second question is is there something supposed to be connected on the other side of that I/O board.
Title: Re: Netplex link down and connector nightmare
Post by: BelleRouge on October 19, 2017, 08:37:30 PM
Tie cash box door wires together too.


[/size]There were tied together already.[size=78%]
[/size]
Title: Re: Netplex link down and connector nightmare
Post by: qbert on October 19, 2017, 09:09:53 PM
1)Normal for nothing going to the plug in question.
2)Plug in the I/O card is for back light reels if you don't have back light reels then nothing goes there.

Check your two optics for broken wires they are fragile and can break easily also make sure they are plugged in.
Optic in door wire colors are black and red. Optic wire colors in cabinet are red and white
Title: Re: Netplex link down and connector nightmare
Post by: Ken on October 19, 2017, 09:19:56 PM
Do you have the original or the replacement board currently in the machine?
Title: Re: Netplex link down and connector nightmare
Post by: Ken on October 19, 2017, 09:27:47 PM
Tie cash box door wires together too.


[/size]There were tied together already.[size=78%]
[/size]

It's easy to cut them back another 3" and see what happens.

Sometimes I have had to adjust optics out from the cabinet about 2 thin washers .. like the ones behind the screws that holds the black optic holder.
Title: Re: Netplex link down and connector nightmare
Post by: BelleRouge on October 29, 2017, 02:52:25 PM
1)Normal for nothing going to the plug in question.
2)Plug in the I/O card is for back light reels if you don't have back light reels then nothing goes there.

Check your two optics for broken wires they are fragile and can break easily also make sure they are plugged in.
Optic in door wire colors are black and red. Optic wire colors in cabinet are red and white


Sorry for my absence, I have been very sick and today is the first day I have felt up to working on the machine. I and beginning to wonder if the prior owner did not try to by pass the optics. The door wires go to a plug that is not even plugged in and the cabinet goes to I think its J11 on the mother board. 
I feel like I am losing my mind with the gazillions of wires.
Title: Re: Netplex link down and connector nightmare
Post by: qbert on October 29, 2017, 03:23:45 PM
Maybe just unplugged.  The door optic should plug into a two wire plug in the door harness.  Black wire from the optic plugs into a red wire with a white stripe and the red wire from the optic plugs into a green wire with a blue stripe.

This may be all you need to do to fix your problem.
Rich
Title: Re: Netplex link down and connector nightmare
Post by: BelleRouge on October 29, 2017, 09:16:56 PM
Yay for more victories!! Ok it for the door optics working. It then said initializing, the netplex auto config, now it is saying call attendent
Title: Re: Netplex link down and connector nightmare
Post by: BelleRouge on October 29, 2017, 11:42:46 PM
I am learning this thing after all.... ☺


So I turned the key at the call attendant and it gave me a proud 0x3 error, turned the key, then initialized. Told me to hold the button 2-3 sec and then shut door. Then reels spun. Now it says closure m. Call attendant.  Meter disconnected. Any ideas?
Title: Re: Netplex link down and connector nightmare
Post by: qbert on October 30, 2017, 08:08:36 AM
See if the counters are plugged in (they should be located on the right side of the cabinet there are about 5 of them together going to one plug) if there are no counters they may have been bypassed. http://newlifegames.com/nlg/index.php?topic=327.0 (http://newlifegames.com/nlg/index.php?topic=327.0)

Also with the machine turned off please check the cabinet I/O and the door I/O cards check for bent pins and reseat them.
Also you may have to raise and lower the door latch a few times to clear all errors.
These are the things that usually give a meters disconnected error.
Also a coin battery below 2.8 volts may also cause this issue.
Title: Re: Netplex link down and connector nightmare
Post by: BelleRouge on October 30, 2017, 04:04:25 PM
They were plugged in. I checked and reseated both i/O cards. Coin cell is at 3v. It made it reinitialize I assume since I pulled the mou to check the coin cell. At the end of the initialize I almost thought I fixed it because it started telling me about 1 play 1 credit,  but within 3 secs in popped back to the call attendant closure m meter disconnected.


Just to save steps I went ahead and tried the jumper that you linked to and same result

Title: Re: Netplex link down and connector nightmare
Post by: qbert on October 30, 2017, 04:23:13 PM
If you have lifted and lowered the door latch a number of times then most likely it's one of the I/O cards. I would start with the cab I/O but it won't hurt to have a spare of each and they are relatively inexpensive. Did you check for bent pins on both cards?
Title: Re: Netplex link down and connector nightmare
Post by: BelleRouge on October 30, 2017, 04:33:14 PM
I did check for bent pins and they were all good. There were no areas of concern on any components. I don't have any parts so I guess I am going to have to order those if that's the only thing that it could be.


If I have to order that is there anything else you suggest ordering that I may have to have.
Title: Re: Netplex link down and connector nightmare
Post by: qbert on October 30, 2017, 05:08:23 PM
Most likely that's it but since you found so many things unplugged I would continue checking the machine for plugs with no home. Is this a three reel or five reel machine?
You are close to having it operational so don't get discouraged.
We still will have to tackle coin operations  :stirthepot:
Title: Re: Netplex link down and connector nightmare
Post by: BelleRouge on October 30, 2017, 07:29:25 PM
Three reel. 
Title: Re: Netplex link down and connector nightmare
Post by: BelleRouge on October 30, 2017, 08:50:24 PM
Ok see attached picture of sure that I found tucked into the Barnes that were just cutoff and what looks like hot glue to insulate the bare ends. I followed them up past the reels and power supply to the top of the box. I don't know what they go to.  Colors are: orange/white   orange/black   red    black
Title: Re: Netplex link down and connector nightmare
Post by: rokgpsman on October 30, 2017, 10:52:10 PM
An idea on possibly what you have,,,

Wires that aren't connected and go up to the top box area may have been for casino electronic equipment that is no longer in the machine, such as equipment for player tracking or connecting to the casino network system. That equipment is often removed when the machine is sold for home use, but the wires are left in the machine because it is easier than removing them. The machine will work fine without that equipment.

On wires like that where you are not sure where they go but don't want the bare end possibly shorting to metal chassis a good way to cap them off is to use a wire nut. They are easily twisted onto the end of the wire and can be removed just as easy if you find out later where the wire should connect to. The wire nuts come in different sizes, you can buy a bag of assorted ones or get all the same size. They are usually color-coded as to size. They are normally used to connect 2 or more wires together but can also be used on a single wire to insulate the end.

(https://s1.postimg.org/zuznvk0vz/Array_of_twist-on_wire_connectors_aka_wire_nuts_in_different_siz.jpg)
Title: Re: Netplex link down and connector nightmare
Post by: BelleRouge on October 31, 2017, 09:29:16 AM
Most likely that's it but since you found so many things unplugged I would continue checking the machine for plugs with no home. Is this a three reel or five reel machine?
You are close to having it operational so don't get discouraged.
We still will have to tackle coin operations  :stirthepot:


I got the meter disconnect error cleared.... It showing ready for game play.  It wouldn't suck my dollar in though. So don't know if we want to tackle that first or start the coin process. Either way is good with me. I have already out the door side of the coin in have not connected to harness yet. Hopper is sitting next to the machine awaiting the next step.


I am so excited  and so so very appreciate for all of you guys help!
Title: Re: Netplex link down and connector nightmare
Post by: rokgpsman on October 31, 2017, 09:41:39 AM
Please post photo showing complete view of the inside of main door, this is where most of the coin processing is done.
Title: Re: Netplex link down and connector nightmare
Post by: qbert on October 31, 2017, 09:49:05 AM
I'm curious how did you clear meters disconnected?

Let's get the bill validator operational first.
1) Does the bill validator cycle when you first turn on the machine.
2) Assuming it does, after the machine is in the ready to play mode does the validator light up?
3) Does it pull the bill in an spit it back out or just nothing happens?
Title: Re: Netplex link down and connector nightmare
Post by: BelleRouge on October 31, 2017, 09:43:44 PM
Meter disconnect was the cabinet i/too motherboard (senet) was unplugged 😒


1. Currently the bv does not cycle. It did cycle when I first started looking at the machine a month or so ago.



Title: Re: Netplex link down and connector nightmare
Post by: qbert on November 01, 2017, 05:13:06 AM
Make sure the cash box is fully seated in place, sometimes a good push is needed to fully seated it in place.
Also make sure the bv is fully seated.
If it was cycling before, the cash box being seated is the most likely.
Also get yourself familiar with navigating though the diagnostic screens (press button on MPU then navigate using the service and cash out buttons save with the play max credit button) I'll send you a link when I locate it.

http://newlifegames.com/nlg/index.php?topic=322.0 (http://newlifegames.com/nlg/index.php?topic=322.0)
SimplePortal 2.3.5 © 2008-2012, SimplePortal