New Life Games LLC
**Reel Slots** Gaming Machines => IGT Reel Touch Games => Topic started by: br549autosales on March 30, 2015, 09:48:07 PM
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Just got this error message when I turned on my machine yesterday, any ideas to what I can try to correct this?
Thanks,
David
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You may have an IO card issue on the door or with the door harness. Check all your plugs and cards are seated well. Check your battery while you're in there. If that doesn't fix it, try swapping the IO cards to each others holders. If you get a 10 button error then you have a bad IO card
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Check your menu {Key Chip Config II} 7.2.7 to see if the display configured matches the machine display. If not a simple key chip will fix it.
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I considered that before I answered him but figured it should auto configure at startup as long as it can see the display is there
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It will auto detect the first time after a clear but after that it will need to be set manually if the display has been changed or motherboard swapped from another machine with a different display.
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Thanks RB, that's good information
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So I will need to go to the auto configuration menu to do this?
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Once again, {Key Chip Config II} 7.2.7
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thank you sir
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When I go into the keychip II menu, 7.2.5 is as far as it allows me to go
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I'm using the following clear and key chops, are these the correct ones for this machine?
IVC0097
Key0017
Thanks,
David
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I use key 45 on the reel touch games
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Ok, that may be my problem then, I'll get a Key 45 and try again. Thank you sir
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Ok, I've cleared and set this machine up for 6-6-3 for my display and am still getting the 7 segment display mismatch, anything else I can try?
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Really...hmmm....you said this game was up and running already.....that's a game changer, as I would have thought you had the wrong SG chips. Lets see what the experts say...
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The SG chips on this board are:
SG000536, are those the correct ones?
The only other key chips I have is a key 22 and a key 31 will either one of those work, or does it have to be a key 45? It's just not letting me get to the 7.2.7 part to change the display type.
Thanks
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I've always used key 45 on reel touch machines, don't know if others work because I've never used them. Seems like I was told 45 was required at some point so I got one with my first reel touch purchase
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I tried something else since o don't have the 45 chip right now. I took the main board out, put it into another machine and set up the displays for 6-6-3. Put it back into the Tabasco Reel Touch machine and it still reads 7 segment display mismatch, could o have an issue with my display not allowing the main board to see that it's there?
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I also tried the I/O test for 7 -seg display test and all 6 digits did not show up on the middle and left displays, it's acting as if the machine is not recognizing the 7 segment display is there
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You took the MPU or the motherboard out for programming?
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I'm thinking door I/O or low battery like stated before.
500 series or enhanced?
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The one on the tray, the one that slides out
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1) If you have an enhanced board and I believe you do, you will need a key 45
2) Was it working with the chip set that is in it currently? My Tabasco Reel touch uses SG000239, but if your was working with the 536s than it should not be an issue.
3) I assume from your last post you are talking about the battery that slides out. lf thats the case yes and it needs to be above 2.8 volts, anything close to that or less you need a new one. Note if you remove this battery you will probably have to turn the jackpot key a few times to get the machine to boot up.
4) If it is an enhanced board what is the voltage of the green battery, it should be close to 3 volts also? If not turn the machine on for an hour or two to charge it then try cycling the machine off and on and see what happens.
5) Can you at least see and get to 7.2.7? If yes than back to item 1.
6) With the machine on and the main door open you should be able to see a small LED light on each door I/O card by looking down from above them. One of them will probably have 2 LEDs. If no LEDs lit then that is probably the bad I/O card.
7) Last thing the 6-6-3 display may have gone bad but this is usally rare.
Report back your findings.
Rich
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It's a 500 series board Qbert, sorry I must have missed that part
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It can't be the 6-6-3 display, I swapped a known working one to the Tabssco machine just to be sure. So it looks like it may be a bad I/O board, I will check for those LEDs on them when I get home from work today. Thanks for the suggestions and help guys.
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I think it is one of the door I/Os also. The LED check is not 100% accurate. IE if they are on one still might be bad, but if they are not lit it is bad. Remember to check the pins on the cards carefully along with the other wiring in that area.
I'm not 100% sure but since you have a 500 series board the key chips you have should work. Cowboy could be correct about needing a 45.
Rich
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Programming information is stored on the motherboard, if you move it to another machine and it still won't program then you probably have a bad motherboard. I don't have one handy to look at, but I believe the eprom the programming is stored to on the motherboard is replaceable. Of course it's pretty easy to swap door IO cards with a working machine and confirm or eliminate IO cards as a problem
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I can program the 504 board in another machine for 6-6-3, but when I put it back into the Tabasco machine, it goes back to the 7 segment display mismatch after booting up
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I'm talking about the motherboard that the 504 plugs into
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Ok, I'll try another mother board, those are bitch to remove and install but it's worth a shot, thanks Cowboy
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Hopefully after you try the I/O cards.
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For sure!
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Ok, I've tried known working I/O boards and another known working mother board now and am still getting the same 7 segment display mismatch error. Could it possibly be the SG chops? If so what other set of SG chips will work? I have the following sets to choose from:
SG000239
SB000362
SG000363
SG000536
SG000301
I really don't know what else to try.
I have tested the display in the I/O test, #4, and I'm not getting all of my digits in the credits window, (only getting 5) and only getting 4 in the winner paid window. I've checked for pinched wires as well in the harness and it looks good too.
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Unless someone comes up with an idea on the SG chips it sounds like the only thing you haven't tried is replacing the door wiring harness. This one is kind of frustrating...
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I said my Tabasco is using SG000239 you might want to try those.
SB000511 and VS009Sx0 to round out the set on an enhanced board.
Rich
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I don't know if it matters but this board in my Tabasco is not an enhanced, it's a 504.
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When I tried the SG000239 chips, the machine would not boot, it stopped at a msverify error
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SB and SG chips work together or they don't, I don't recall ever hearing that certain SG chips only worked on 500 or 1270 but not both
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David, I would suggest putting EVERYTHING back the way it was prior to going down, You stated it worked and turned on one day and had this. I would also spend the 15 minutes involved to change the backplane (motherboard). Unless this is something you cobbled together?. You really only visit here when you need help or have problems. There has been many viable soultions to your problem and still in-op.
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Verify what version chip also.
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Reel Touch are very picky about chips and Hard drive combinations. I have not had issues between 504 and enhanced as long as all the other crap matches.
Do you know if you are Bios 1(finger) or bios 2(energy star)? Mine is bios 2
What are your other combination of SB and Version chips being used?
This one is a head banger. battery voltage good?
Rich
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Well, If you cannot fix it David, Drop it off here and I will fix it for you By the hour x's any parts that may be needed. I have only had about 20 of these in the past, I Hate them, Why I got rid of them. Ok when they work but problamatic -always have been. And that was 6-7 years ago when they were farily newer.
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I don't understand the cobbled together part but I've been out of commission for some time due to my dad's brain cancer but I don't just come on here when I need something, I support the vendors on this site and contribute what I can with the small amount of knowledge I have. I haven't played my machines for almost 10 months now but am trying to get my game room set back up so I can, sorry if I've offended you Sizzler.
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Back to the issue at hand, I tried another I/O card, the one on the far inside of the main door, and now it fires right up without the 7 seg mismatch error, only to have a new problem:
Not getting anything on the 3 displays on the right side nor am I able to use my multi denom touchpad, which I did set up on programming for all 4 denims, plus it's not lit up either. But at least the game is playing now, yay! Thanks for all the help guys. Now I don't know if this is the problem with the displays not shoring up now but, I only had the far interior I/O card from a standard deck 3 reel machine, would that affect the Tabasco since it's a 5 reel, 10 button deck?
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David, I did not mean to offend you. Glad you are making progress with the game now. Have been dealing with many family issues and deaths in the family but I always chime in here and there-It's tough.
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Try swapping the 2 cards on the door. I believe a 5 button deck card (801) can work in place of a 10 button deck card (802) if it's in the proper socket. If not, get another 802 card
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It's all good Barry, no harm. I'll try that next Cowboy, thanks
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Was just now playing the game and got to the store bonus round, problem is, all the selections on the screen were shaded and it would not let me choose the items, acting as if it's locked up on the bonus round and will not let you continue. I had a Frog Prince machine one tone that did the same thing, just locked up if you got to a bonus round and could not continue, any idea on how to resolve this new issue?
Thanks!
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Did you switch back to your origional SB, SG chip set?
A couple other possibilities would be the top box cpu cmos battery or something with the software/hardrive for the bonus game
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Im using SB000511 and SG000536 chips, which is what I originally had in the machine. I can also check the CMOS battery when I get home from work today too, thanks!