New Life Games LLC
**Reel Slots** Gaming Machines => IGT Reel Touch Games => Topic started by: Border01 on January 07, 2016, 01:56:53 PM
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Hi all,
I recently purchased an IGT Reel Touch Munsters slot machine. When I purchased it there was an error code of coin-in jam (this is a coinless machine) and closure M. When I power up the unit it seems to boot correctly including the reels resetting. However, all of the button lights are illuminated (as if there were credits but the cash and credits say 0) When I open and close the main door the reels do not reset.
I have tried the following ( I have been using parts from a similar working machine) to make sure I have properly functioning components.
Replaced door I/O board
Replaced main door sensors
Replaced belly door micro switch
Checked all connections
Tried opening and closing the door numerous times
Confirmed plug to former coin comparator was properly by passed.
Removed 15 pin connector to credit display
I don’t know what to do to fix the problem; any help would be greatly appreciated.
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What MPU version do you have in the machine? If it's a 500 series board you may have a corroded varta battery that's damaged the door optics circuit. It's the green 3 cell battery. You may also have a belly door switch that's not making up or bent/faulty pins on the MPU where it plugs into the motherboard. Did you replace both door IO cards? Also, check the voltage on the cmos coin cell battery. Just some things to look at...
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Rob,
You beat me to it. Should be two door I/O boards.
Munsters Reel Touch ?? Post pictures of game and mpu.
Rich
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Where do I find the number on the MPU. I have attached a photo.
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I will check the green battery voltage on the mpu and replace the second door I/O board. I know next to nothing about slot machines.
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Where do I find the number on the MPU. I have attached a photo.
It is what most call a 1270 board .. the number is on the lower left of the MPU. The Varta battery is just to the north of the number.
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I've had weird problems with those boards in the past and most commonly it ended up being the board wasn't seated well into the motherboard, but still check voltage on that green varta battery and the 2354 coin cell battery
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Thank you so very much for all of the help. I left the mpu board with a co-worker to check the batteries out. I did try the 2nd door I/O board in my frog prince machine and it works fine. I have had issues with the mpu seating well, I sometimes get a netplex down issue and have to reseat the mpu to get rid of it. Is there anything I can do to get the mpu to seat tighter? Tomorrow I will get the mpu back and try again.
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All I've noticed is that it takes a bit more pressure to get them seated all the way. You m8ght have your friend remove that green battery and the transistor at board location U16. It will eliminate netplex down issues with that board
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I checked the batteries and all are good. Replaced both door I/O boards, no change. I noticed this on initial boot up. Boot from ATAPI CD-ROM : FAILURE. Also all buttons light up so I cannot access anything Please Please help it's driving me crazy
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If you've checked the mpu is seated well you might try opening the top box cpu and check the voltage on it's memory battery
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Excuse my ignorance but I have no idea where to find it?
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That battery is in the top box located behind the LCD screen.
Inside that box is a computer board and a coin battery. Remove the top glass and the whole monitor/CPU will swing out, a few Phillips head screws and your in. Before you remove that battery to check the voltage you may want to locate an old style computer keyboard that has a PS2 plug as you will probably need it to save the CMOS bios at the default settings after you pull the battery out to test it. (keyboard plug is located on the side of the monitor/CPU box.
Also you stated the other batteries tested OK. All over 2.89 volts?
Please snap a picture of your machine if you would as I have never seen a Munsters Reel Touch and would like to see what one looks like.
Thanks
Rich
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Mpu batteries are at the proper voltage. I did notice that some of my slot machines have little rubber plugs, some in the mpu and some on the ez pay. I enclosed photos. I am wondering if that is part of the problem? I did run into a ram error this morning and when I reset it I very briefly got a Munsters video clip on the monitor, I have never got that far before. However it was very brief. I have not checked the top box battery yet.
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Photos
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Thanks for the picture of the machine that is a nice piece
Plugs not the issue. Did you make sure all the chips on the MPU are seated. If it booted that far it's probably not the top box battery. Did you check for bent pins on the I/O boards when you changed them?
After the RAM error and almost LCD does it still have the initial problem?
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Thanks for responding. I will recheck the I/O boards again and the chips. The top box battery is low at 2.7 v. I plugged my keyboard into the purple connection but it did nothing? Should I replace the battery? I seem to run into netplex down every time I turn the machine off. I reseat the mpu but it takes numerous attempts to get it to seat properly? Thanks for the kind words on the slot machine
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I unplugged this and not sure if I plug it to green, blue or pink?
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It is the sound output for the game plugs into the blue.
You should replace the top box battery. The keyboard is for when you replace that battery, usually the CMOS in the top box loses its memory. When you change the battery with the keyboard plugged in, turn the machine on and hit the delete key on the keyboard a few times. The topbox screen will then go into a bios screen like a regular computer. Press the F key that says load default settings. When the flashing Y comes up to save hit enter and let the machine reboot. You also will not need the keyboard anymore.
Netplex down after the machine has been off usually signifies a bad green battery. You can replace the battery or if you want to remove it completely you can do that but you must either remove the transistor at U16 or carefully clip the three legs off the U16. By doing this you eliminate the green battery and it's headache.
Have you carefully reseated the daughter card on the MPU and reseated the chips on the daughter card.
Rich
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I rechecked I/O boards and replaced the monitor battery. Used the keyboard and entered load fail safe Now I have this on my screen: Error: MSlave_Setup_SetDriveLetter<>: GetVolumeNameForVolumeMountPoint failed! Error Code =2. Below that it has "MSlave shell program has encountered an unrecoverable error! Please reinstall the MSlave software! Error message: Cannot assign drive letter to the CD-ROM! I'm lost???
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Sounds like in the boot menu you need to tell it to boot from the hard drive instead of the cd rom
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I tried again. This time I used optimized default settings. Machine is back to the original coin in jam. Door M error. Not sure what's left to try?
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Sorry it's coin-in jam. Closure m error
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Closure M isn't an error, your machine is telling you the door was closed and acknowledged. The only error is the coin jam. I honestly don't think it will fix it, but have you removed that yreen battery and clipped the legs on transistor at U16? Sorry, but coin in jam is a PITA error and there's a few things that can throw it besides the IO cards. At this point, if it was me, I'd get rid of that battery and clear the machine. You haven't messed with those IO's with the machine powered up have you?
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I always turn the power off before I touch anything. I'll take te board into town on Monday and have the green battery and resistor removed. Is it possible that I have a problem with the MPU chips? Is there anyone that services them? Thanks so very much for all your time. I truly appreciate it.
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I don't currently have any clear chips. Should I buy some?
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Sorry should have told you save "optimized defaults"
I was rereading this post. Has this machine ever worked for you or did you purchase it like this?
Second question do you have a clear chip? A clear 224 should work. Also a key 45 chip if you don't have one. As much as I hate to recommend it I have to agree with Cowboy maybe a clear will cough out the problem. Nothing you have done is waisted. Your top box battery was on the border (no pun intended) removing the green battery and U16 eliminates other problems down the road. Coin in jam is a PIA error.
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He's got an enhanced MPU and reel touch, I think the 224 clear is a safer option. The game came out after the 97 chip
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And it's TRANsistor U16, not REsistor U16. Don't confuse them when you get the work done, it would be bad. U16 is right next to the battery
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Correct Clear 224
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Should mention the slots are just for my mancave wife not so happy
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That's a much more common situation than you might think...
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Is an IGT S2000 IVC224 EPROMs clear chip what I need to buy? Is there any others I should get. I have no chips at all.
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Yes, that clear and the 45 key chip to go with it. After you get the green battery and U16 transistor removed, take the coin battery off the board for a minute and put it back in it's holder. You should have to clear a ram error with the jackpot reset key, but there's a chance it may clear your coin jam error also
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I ordered the Clear 224 and Key 045 on ebay. I received only the clear 224, can I use it without the key chip?
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No, the machine will not program after a clear without the key chip
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Figured as much. Oh well have to wait till the key chip arrives (that takes 2 weeks). Thank you.
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I finally received my clear chip and key chip. Is the proper procedure to install the clear chip and do a complete clear, than install the key chip? What location do the chips go into on the MPU?
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put the ram in place of the SB chip .. they are identical in size and no other chips are on the board of that size .. remember directional marker direction (half moon indentation)
install the board and power on .. I think (crs) the 50x series board only has the two top lights that come on and the 1270 boards has top four .. power off
replace ram with key and do the same as above
install SB chip back in and then program the machine
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I am glad you let me know it was a different size. I thought I had the wrong chips. I will give it a go tonight.
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I did the clear as per instructions end up with eprom error which is good so far. Put key chip in then base chip back in but does not go to programming just loads game than gives me coin jam error again. Is it possible that my key chip is not working right? The fellow that gave it to me said he could not test it?
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I did the procedure again and for a split second it said 7 key chip config than immediately when to coin in jam. I am lost
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Do you have coin in handling system in the machine?
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No it is bill in ticket out. Is it possibly a faulty base chip?
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make sure your coin harness has the jumper on it like in this post ....
http://newlifegames.com/nlg/index.php?topic=9474.msg52873;topicseen#new (http://newlifegames.com/nlg/index.php?topic=9474.msg52873;topicseen#new)
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I have that. I even tried one from a working machine but made no difference
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Trying the easiest stuff did you replace both door I/O cards from your Frog Prince and did the ones you removed work in the Frog P? If the answer is yes we should go deeper. What spare parts do you have? A 1270 board maybe a backplane board. You have hit most of the common issues. Reel Touch can be pita.
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I did swap door I/O boards but will do it one more time just to make sure. Where do I find the backplane? Can I use the one from frog prince?
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Kind of a pain to use the FP backplane because then you will have to completely set up the FP again when you return it to FP after testing. ( backplane is the board the tray slides in to). Make sure all the connections are good going to the backplane first also.
Hold off on replacing the backplane. Remember the door I/O boards are not the same, one should be an 801 and the other 802.(occasionally there are two 802s). Again make sure you fully seat the MPU tray when you install it.
Anybody else with ideas?
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What is the exact voltage of the coin battery on the MPU.
Also as before try multiple ups and downs on the door latch (with door closed wait about 2 seconds between ups and downs of the latch).
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I installed a new coin battery and varta battery both are at the proper voltage. I will try the door opening and closing tonight as well. I'm wondering if my bill validator (might be faulty) could be part of the problem? Also would I be able to use the base chip from Frog Prince in the Munsters? When I used the clear chip or the key chip none of the button lights would light up immediately, as soon as I put the base chip in the buttons light up instantly.
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The only thing that will light when you use the key chip will be the two top yellow LEDs on the MPU.
When you replace the SB the game must go through it's entire boot sequence. That means the VFD should start with netplex, then eventually get to waiting for video display no deck lights should be on. The top box will go through it's entire sequence that should change screens a number of times ending with checking for valid CRCs this could take 5-8 minutes. After that the top box should show a key chip configuration button and the service,cash out, spin reels and play max buttons should be light. You need to tell us the steps that are happening or not happening when compared to your FP reel touch.
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The difference between the working Frog Prince (no deck lights during boot sequence. They will light up when I insert money) and the non working Munsters (deck lights come on as soon as I turn the power switch on and they stay on always) I am calling the bet credit amount, spin reels, cash out lights and number of lines the deck lights.
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Forgot to mention on the Munsters after the boot sequence is complete the upper screen says Call Attendant and the lower display says Closure M Coin In Jam.
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Sorry but the boot and display sequence of testing memory ms Verify etc. is almost identical between the working and non working machine. Only difference I notice is the behavior of the deck lights.
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Deck lights on instantly not good. It is probably door I/O cards (already confirmed good?) Or the wiring in that area. Check for bent pins on cards or where the wire bundles may have been pinched by the door and insulation has been skinned off and possibly shorted together or grounding.
Does the bill validator cycle when it boots up (usually twice)
Should mimic the FP.
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Does the 6-6-3 display come on at all? (The red LED on the right hand of the display or the VFD display. Both are easy swaps.
Also when checking for pinched wires open the belly glass door and look there.
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I swapped both door I/O boards again. Frog prince works Munsters doesn't. Definitely not the I/O boards. Checked wiring everything appears good. MPU boards on both units have 2 upper green lights and 1 flashing Amber. Tried opening and closing door several times to no avail. All deck lights are still lit. This is driving me crazy. What do I do?
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No red LEDs at all. Will look at wires in belly door. Never have looked in there
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Looked at wires in belly glass as well. All look good
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Unplug the connector going to the LED display. (The one that shows winner paid, credits, and total bet.
Now turn on the machine. Are the button lights now out?
If yes let the machine continue it's boot. See if the error changes to 7 segment display mis match( you may have to raise and lower the door handle a few times).
If it does you have most likely found the bad actor.
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Unplugged it deck lights still on. What's next?
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Try changing out the VFD if it is the type that has a ribbon cable going to a card on the door try swapping that card with the one from FP. Don't forget to plug the LED display back in.
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Sorry but where is it located?
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Here's a photo of the door
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New style display doesn't have separate board. Swap out the display with the red caution warning. Note heed the warning only do with power off.
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Regrettably that didn't work. You guide me I'll follow instructions
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Someone catch me if I'm wrong here, but if you have a bad part that kills your IO card and you change the card but not the bad part won't it just kill the card again? And make it appear like you were hunting in the wrong place for the problem?
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Maybe I am assuming but I think your talking I/O cards. I believe he has installed them in his Frog Prince and they are working in that machine.
I'm also assuming this is a senet issue and I'm going down the list. Please chime in as I am rapidly losing my confidence on being able to trouble shoot Reel Touch. First Luvrenos duck and now this :fryingpan: .
Senet list :
Door I/O cards 1 or 2 cards depending on Config
All player buttons
Comparator
Coin in Optics
Coin path solenoid either to hopper or drop bucket in stand
Player Display 5-5-2 or 6-6-3 denom touch pad has its interface chips on the 6-6-3
Display on left side of reels (4 line display or 9 line display)
5 line light box
Jumper in door harness to signal mpu it is an upright.
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So if everything connected has been replaced would it be a bad motherboard? I don't think this has anything to do with it being reel touch, the problem and solution would be the same on a standard S2000. What about a short on the denom touch panel?
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If nothing else it has to get you thinking. It's all about the deck lights. The shouldn't be on?
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I'm running out of airspeed, altitude and ideas.
Try changing the LED display (instead of just unplugging it.)
or trade whole display panel to eliminate the touch pad like cowboy said. What's next MPU?
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The touch panel can be unplugged to see if it's a problem. The game will work without it.
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Have you checked the chips on the legacy adapter board to be sure they are seated correctly with no bent legs and in the right direction? Those 1270 boards are a pain for putting the SB in because the socket is in a bad place right next to the tray wall. I always take the board off to mount that chip. That could cause the button light issue I think, but it wouldn't cause the coin in jam
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I'm still leaning toward an issue with the motherboard itself or a connection issue between the motherboard and MPU
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Don't know if this helps at all but I noticed when I install the clear chip no deck lights are one. Same thing if I have the key chip in. As soon as I install the SB chip the deck lights are on immediately. Should I try the SB chip from frog prince?
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Or should I swap the mpu?
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If you swap the MPU it should help eliminate potential problems albeit you'll get an error that the top box doesn't match. It should tell you whether the button light issue is MPU r3lated or not though
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I made a bad situation even worse. I pulled all the chips off the Munsters mpu to confirm they were seated properly. I inadvertently installed the game 1 stepper base into the SS U33 slot. Now all of the lights on the mpu are lit up and the bottom red light is flashing. Did I fry the mpu or the game 1 stepper base or everything? It did a clear and key procedure as normal. Gave the ram error and reset procedure and wrong EPROMs but absolutely nothing when the SB chip is reinstalled if that means anything?
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Some good news. I had a bent leg that caused the malfunction. I guess my stupidity did bite me in the butt. Back to the same original issue. Do I put the Munsters chips onto the frog prince mpu board to do the mpu test?
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Worth a shot, be careful with the legs. Removing the legacy adapter from the MPU is best for changing that SB chip. Just put the screws back when you're all done
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Words alone cannot express how overwhelming happy and grateful I am to everyone's expertise and knowledge on NLG. I would especially like to thank qbert who took the time out of his schedule to personally call me and resolve the mystery of the Munsters coin in jam issue. It was the cabinet I/O board. Not only did qbert solve the problem but he guided me through the entire programming process. Thank you all so very much!
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Way to go! Glad you guys got it running finally
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Cowboy your contributions were amazing! I love NLG!
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Patience and time solves most things, enjoy your game :applause: