Author Topic: 3300 error code (Read 9893 times)

Contractorblue · « **on:** February 25, 2018, 08:17:19 PM »

I replaced the battery due to a error code 12 turned machine on a 61 code came up hit test button reels spun and machine started working I started to play by inserting coins 3 at a time after several times of that I hit single bar single bar triple bar with no coins in hopper it went a 3300 error code instead of giving me credits before the battery replacement it worked fine and would accumulate credits . I never touched the cash out button when I won on the above said . Any ideas am a newbie to site so hope I posted correctly.

rokgpsman · « **Reply #1 on:** February 25, 2018, 08:34:26 PM »

When the battery went dead the machine may have lost some of its settings that control how the machines does certain things. You may need to press the white TEST button inside the machine to enter the setup menus, then step thru them to check and change any that are wrong. If you haven't ever done this you'll have to learn how but folks here can help with that.

The 3300 error simply means the machine tried to pay the winnings from the hopper and it didn't have enough coins. You may have to put coins into the hopper to let it finish the payout so that the error 3300 will go away. You don't have to put all the coins in at once, can put what you have, close the door and let it pay them out until it errors again, then open the door and put the coins back into the hopper. Repeat as needed. The machines were built to not cheat a customer, so it has to finish the payout.

If your machine is an S+ then you posted in the right area, if not we can get it moved to the correct place, so no problem. If you can post a photo of your machine we can identify it for sure.

Also, read thru these instructions linked below, follow them to find out what the SP and SS chip numbers are for your S+ machine (assuming it is an S+), that will help the IGT experts to help you better.

http://newlifegames.com/nlg/index.php?topic=2251.msg11326#msg11326

Welcome to NLG !

Contractorblue · « **Reply #2 on:** February 25, 2018, 08:57:42 PM »

I put coins in hopper and closed door but hopper didn't run and 3300 keeps displaying

rokgpsman · « **Reply #3 on:** February 25, 2018, 09:03:00 PM »

Did you try turning the jackpot reset key to see if that resumed the payout?

Also, when you shut the door you need to latch/lock it (push down on latching post).

If so then I'm out of ideas, we'll need someone with more S+ knowledge to help. Stand by. And please post a photo of the front of the machine. We want to be sure about giving correct advice.

knagl · « **Reply #4 on:** February 25, 2018, 10:45:50 PM »

When you close and latch the door, does the LED display with the 3300 code go blank for a couple of seconds before it comes back? If not, the machine is likely not seeing the door as closed. The error will not clear and the machine will not attempt to pay from the hopper until it sees the man door open and then closed again.

Contractorblue · « **Reply #5 on:** February 26, 2018, 05:02:15 AM »

Yes the led goes blank for a few seconds the machine hums for a bit then the 3300 comes back on. The 3300 and the 3 coins played flash alternately and lower light on candle flashes.

Sunrise Side · « **Reply #6 on:** February 26, 2018, 05:29:54 AM »

Pull the hopper out and check for loose wire connections on the backside of the hopper plug that is mounted on the floor of the cabinet. Also try reseating all those connections as they may be oxidized.

rokgpsman · « **Reply #7 on:** February 26, 2018, 08:39:04 AM »

The humming you hear may be the hopper motor running, trying to payout more coins but not able to for some reason.

How many coins are in the hopper? Many hoppers won't work with just a handful of coins, they timeout before any of the few coins make it to the payout chute. And check the hopper to see if there is a clog-up of coins that is preventing them from riding on the hopper wheel upward. This sounds like the problem could be insufficient coins in the hopper.

hunter2280 · « **Reply #8 on:** February 26, 2018, 09:01:03 AM »

The brake on the hopper may be stuck and needs to be cleaned

Jim · « **Reply #9 on:** February 26, 2018, 10:25:23 AM »

remove the coin tray, now you can view the hopper when it starts up, close the door, watch the motor, see if the brake assembly is being pulled into the motor armature, this allows the hopper wheel to start spinning, coins are pulled up to the top (counterclockwise) and roll onto the knife go through the counting optic(upside down horseshoe) and roll out of the machine into the coin tray.

you can remove the hopper, left hand --hold in the motor brake( the part that pivots) now with your right hand---reach in side the hopper and turn the wheel using the rubber star agitator as a point to grasp, this should mimic the operation as described above.

when your battery went dead it more than likely reset some settings to default, meaning, you will have to reset the #5_0 setting. this will put the winning credits up on the display. once the hopper has paid out the winning coins, push the cashout button before playing, this should put the winnings up on the display.

Jim

Jim

Contractorblue · « **Reply #10 on:** February 26, 2018, 07:15:21 PM »

Ok i removed coin tray, turned machine on closed door and the magnetic brake pulled in and all it does is hum I pulled the coin hopper out of machine and held brake in and tried to turn coin wheel and it wont turn so i took hopper itself off of coin wheel removed knife and plastic piece by knife off and found no obstruction I tried to push brake in and turn coin wheel with those pieces off still cant turn it it acts to me like the gear box is stuck do they go bad or am i overlooking some other locking mechanism

rokgpsman · « **Reply #11 on:** February 26, 2018, 07:24:10 PM »

Good job so far finding that the hopper motor isn't turning for some reason. Did you look at the bottom of the coin bowl where the coins gather against the coin wheel, look for a screw or some other object that could have fallen in the coin bowl and it got down there and jammed against the coin wheel and isn't letting it turn.

I've heard of the hopper gearbox getting frozen from old dried out grease on very old EM type machines. So I suppose it's possible.

Contractorblue · « **Reply #12 on:** February 26, 2018, 07:40:33 PM »

Nothing on bottom of bowl i have the bowl removed from the coin wheel dont see any obstrutions anywhere

Sunrise Side · « **Reply #13 on:** February 26, 2018, 07:52:21 PM »

Where the brake disengages from the motor armture, hold the brake down and turn the armature shaft. The shaft may be stuck and needs broke loose and then lubed.

Badbaud · « **Reply #14 on:** February 26, 2018, 07:52:42 PM »

You may need to dismantle the hopper all of the way down to removing the pinwheel and shelf wheel and knife.
It could be a dime is stuck under the knife.

Contractorblue · « **Reply #15 on:** February 26, 2018, 07:59:17 PM »

I held brake down and turned cog that brake locks on motor turns but not turning gearbox

Sunrise Side · « **Reply #16 on:** February 26, 2018, 08:03:01 PM »

Like mentioned. Dismantle completely and inspect.

Badbaud · « **Reply #17 on:** February 26, 2018, 08:13:48 PM »

Make a suicide cord and power up the motor with just the gear box attached. If the gear box does not spin (slowly) then it may be jammed inside due to old grease of a stripped gear.

rokgpsman · « **Reply #18 on:** February 26, 2018, 08:16:21 PM »

Don't leave the hopper motor powered-up & humming for very long if it isn't turning, that can burn them up.

Contractorblue · « **Reply #19 on:** February 26, 2018, 08:26:33 PM »

Ok, going to do some more dismantling tomorrow after work will be back in touch

News:

NLG Site Navigation Menu

Author Topic: 3300 error code (Read 9893 times)