New Life Games LLC
Welcome, Guest. Please login or register.
Did you miss your activation email?

Login with username, password and session length

News:

Welcome to the NewLifeGames.com message forum! 

 


NLG Site Navigation Menu


Archives of old posts can be found at...... Newlifegames.net/nlg/

Author Topic: WMS BB2 can not use netplex to print voucher, always shows "hand pay"  (Read 2896 times)

0 Members and 1 Guest are viewing this topic.

Offline jack.chang

  • New NLG Member 3 to 100 Posts
  • **
  • Posts: 3
  • Reputation Power: 0
  • jack.chang New User has no influence.
  • NLG

Hello everyone,


I have a WMS BB2 with JCM BV and Gen2 voucher printer. I tried both videos on youtube () for setting with and without TITO, but it always shows "hand pay" notice when I click collect button. Does anyone know how to make it right?
Thank you!

Offline rickhunter

  • Topic Moderator
  • NLG Member 501 to 10,000 Posts
  • *
  • Posts: 7515
  • Reputation Power: 446
  • rickhunter Is an-NLG GOD!rickhunter Is an-NLG GOD!rickhunter Is an-NLG GOD!rickhunter Is an-NLG GOD!rickhunter Is an-NLG GOD!rickhunter Is an-NLG GOD!rickhunter Is an-NLG GOD!rickhunter Is an-NLG GOD!rickhunter Is an-NLG GOD!rickhunter Is an-NLG GOD!rickhunter Is an-NLG GOD!rickhunter Is an-NLG GOD!
  • Gender: Male
  • I Void Warranties.
Re: WMS BB2 can not use netplex to print voucher, always shows "hand pay"
« Reply #1 on: December 05, 2017, 02:05:14 PM »
Can you go into diagnostic and print out a test ticket?  Are you sure your printer has the correct firmware for your game?
If you find the site helpful, consider becoming a contributing member.  It pays for costs and keeps this site alive.  I do not respond to requests for private, one-on-one help. Your questions should be posted in the appropriate forum where they may help others as well.

Offline jack.chang

  • New NLG Member 3 to 100 Posts
  • **
  • Posts: 3
  • Reputation Power: 0
  • jack.chang New User has no influence.
  • NLG
Re: WMS BB2 can not use netplex to print voucher, always shows "hand pay"
« Reply #2 on: December 05, 2017, 06:30:52 PM »

Can you go into diagnostic and print out a test ticket?  Are you sure your printer has the correct firmware for your game?


Yes, I can print test print voucher under diagnostic page and device page. So that makes me wonder what could be the problem. Thank you!

Offline rickhunter

  • Topic Moderator
  • NLG Member 501 to 10,000 Posts
  • *
  • Posts: 7515
  • Reputation Power: 446
  • rickhunter Is an-NLG GOD!rickhunter Is an-NLG GOD!rickhunter Is an-NLG GOD!rickhunter Is an-NLG GOD!rickhunter Is an-NLG GOD!rickhunter Is an-NLG GOD!rickhunter Is an-NLG GOD!rickhunter Is an-NLG GOD!rickhunter Is an-NLG GOD!rickhunter Is an-NLG GOD!rickhunter Is an-NLG GOD!rickhunter Is an-NLG GOD!
  • Gender: Male
  • I Void Warranties.
Re: WMS BB2 can not use netplex to print voucher, always shows "hand pay"
« Reply #3 on: December 07, 2017, 10:56:46 AM »
Is validation set to standard in sas settings?
If you find the site helpful, consider becoming a contributing member.  It pays for costs and keeps this site alive.  I do not respond to requests for private, one-on-one help. Your questions should be posted in the appropriate forum where they may help others as well.

Offline jack.chang

  • New NLG Member 3 to 100 Posts
  • **
  • Posts: 3
  • Reputation Power: 0
  • jack.chang New User has no influence.
  • NLG
Re: WMS BB2 can not use netplex to print voucher, always shows "hand pay"
« Reply #4 on: December 07, 2017, 05:56:29 PM »

Is validation set to standard in sas settings?


I set it to "System" to keep the voucher out setting available.

Offline Blueridgeslots

  • In Remembrance of our lost NLG Members
  • NLG Member 251 to 500 Posts
  • *
  • Posts: 370
  • Reputation Power: 28
  • Blueridgeslots New User barely matters.Blueridgeslots New User barely matters.
  • Gender: Male
  • NLG
Re: WMS BB2 can not use netplex to print voucher, always shows "hand pay"
« Reply #5 on: December 07, 2017, 09:45:50 PM »
You need to have a Jurisidiction Chip that allows Stand Alone Printer


New Jersey will not allow this unless you add on a TITO System


We have all the Jurisdiction Chips that will allow Stand Alone Printer if you need

Offline rickhunter

  • Topic Moderator
  • NLG Member 501 to 10,000 Posts
  • *
  • Posts: 7515
  • Reputation Power: 446
  • rickhunter Is an-NLG GOD!rickhunter Is an-NLG GOD!rickhunter Is an-NLG GOD!rickhunter Is an-NLG GOD!rickhunter Is an-NLG GOD!rickhunter Is an-NLG GOD!rickhunter Is an-NLG GOD!rickhunter Is an-NLG GOD!rickhunter Is an-NLG GOD!rickhunter Is an-NLG GOD!rickhunter Is an-NLG GOD!rickhunter Is an-NLG GOD!
  • Gender: Male
  • I Void Warranties.
Re: WMS BB2 can not use netplex to print voucher, always shows "hand pay"
« Reply #6 on: December 08, 2017, 11:07:31 PM »
Without a TITO board, system will always handpay because it cannot communicate with the "system"  If standard is not available, you need to obtain a SJUR that allows for standard.  It will print the ticket, but the machine will not accept it back.  You will need a TITO board for that to work.
If you find the site helpful, consider becoming a contributing member.  It pays for costs and keeps this site alive.  I do not respond to requests for private, one-on-one help. Your questions should be posted in the appropriate forum where they may help others as well.

Offline TboneHavasu

  • New NLG Member 3 to 100 Posts
  • **
  • Posts: 88
  • Reputation Power: 6
  • TboneHavasu New User has no influence.
  • Gender: Male
  • NLG
Re: WMS BB2 can not use netplex to print voucher, always shows "hand pay"
« Reply #7 on: January 25, 2018, 05:48:19 PM »
I think i need more info.
I set up my bb2.
But i dont have the STANDARD option..
Only have system, and enhanced.
I picked the system. I get hand pay as well..no ticket.


MY Question is.. if i get a tito board , do i still need a chip to print?
Or just buy a tito board and change to enhance to print tickets.

Offline rickhunter

  • Topic Moderator
  • NLG Member 501 to 10,000 Posts
  • *
  • Posts: 7515
  • Reputation Power: 446
  • rickhunter Is an-NLG GOD!rickhunter Is an-NLG GOD!rickhunter Is an-NLG GOD!rickhunter Is an-NLG GOD!rickhunter Is an-NLG GOD!rickhunter Is an-NLG GOD!rickhunter Is an-NLG GOD!rickhunter Is an-NLG GOD!rickhunter Is an-NLG GOD!rickhunter Is an-NLG GOD!rickhunter Is an-NLG GOD!rickhunter Is an-NLG GOD!
  • Gender: Male
  • I Void Warranties.
Re: WMS BB2 can not use netplex to print voucher, always shows "hand pay"
« Reply #8 on: January 26, 2018, 09:39:44 AM »
If you get a tito board, you don't have to change the jurisdiction chip and it will allow for ticket accepatance as well (tickets printed by your system)
If you find the site helpful, consider becoming a contributing member.  It pays for costs and keeps this site alive.  I do not respond to requests for private, one-on-one help. Your questions should be posted in the appropriate forum where they may help others as well.

Offline TboneHavasu

  • New NLG Member 3 to 100 Posts
  • **
  • Posts: 88
  • Reputation Power: 6
  • TboneHavasu New User has no influence.
  • Gender: Male
  • NLG
Re: WMS BB2 can not use netplex to print voucher, always shows "hand pay"
« Reply #9 on: January 26, 2018, 12:04:41 PM »
Thank you for my answer.
Now off to jim,
@ bettor slots...

 

Cell Phone and Pad Mode

imode wap wap2

NLG Archives

Archives @ newlifegames.net Wayback Machine

Contact Us

NLG Shop 928 754-4147 Email Us 1788 Highway 95 30 BHC City AZ 86442
If you find this site helpful, please consider becoming a Contributing NLG Member with a monthly subscription to help cover the cost of pizza, coffee, aspirin, hosting, and bandwidth.
Contributing Members: get unlimited personal messages, can save topics and replies as drafts,
can post to the Classified ads, get unlimited access to the downloads, and also get this minty badge:



**Subscription Link** (Click Here) **Subscription Link**



           
If you would rather remain anonymous Thank You or just want to help support the site, please use this "make a donation" button:




From your entire NLG staff, thank you for supporting NLG.


New Life Games LLC 1788 HIGHWAY 95 UNIT 30 BULLHEAD CITY AZ 86442




Newlifegames.com     Newlifegames.net     Newlifegames.org

Newlifegame.com     Newlifegame.net     Newlifegame.org    Newlifegames.us

   New Life Games     NewLifeGames  NLG

 We Bring new Life to old Games    1-888-NLG-SLOTS

Are all Copyright and Trademarks of New Life Games LLC 1992 - 2022


FAIR USE NOTICE:



This site contains copyrighted material the use of which has not always been specifically authorized by the copyright owner.
We make such material available in an effort to advance awareness and understanding of the issues involved.
We believe this constitutes a fair use of any such copyrighted material as provided for in section 107 of the US Copyright Law.
In accordance with Title 17 U.S.C. Section 107, the material on this site is distributed without profit to those
who have expressed a prior interest in receiving the included information for research and educational purposes.

For more information please visit: http://www.law.cornell.edu/uscode/17/107.shtml
If you wish to use copyrighted material from this site for purposes of your own that go beyond fair use,
you must obtain permission directly from the copyright owner.




The NewLifeGames.com website is optimized for use with Firefox and a minimum screen resolution of 1600 x 900 pixels.

SimplePortal 2.3.5 © 2008-2012, SimplePortal