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Author Topic: IGT thor's hammer need help  (Read 5014 times)

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Offline Everythingelectronics

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IGT thor's hammer need help
« on: October 06, 2017, 05:55:24 PM »
Hi, all i need help with a igt machine last owner said they some how went into safe mode and deleted the rom.


now when i received the machine it comes up and says play disabled CTSDG
does anyone know hot to fix this problem?

Offline rokgpsman

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Re: IGT thor's hammer need help
« Reply #1 on: October 06, 2017, 07:24:28 PM »
Can you post a photo of this machine so we know what platform it is? You posted this help request in the IGT Fortune II area but I'm not sure it is a Fortune II??

Also, it is not possible to "delete the rom", did you mean they cleared the ram?
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Offline Everythingelectronics

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Re: IGT thor's hammer need help
« Reply #2 on: October 06, 2017, 07:45:28 PM »
Can you post a photo of this machine so we know what platform it is? You posted this help request in the IGT Fortune II area but I'm not sure it is a Fortune II??

Also, it is not possible to "delete the rom", did you mean they cleared the ram?
sorry i am new to the machines. to be honest i thought the same thing he thinks he got an option to delete rom and clicked yes. so status of the game atm is disabled.
ill post some pics of the boards and machine


Offline Everythingelectronics

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Re: IGT thor's hammer need help
« Reply #3 on: October 06, 2017, 07:47:16 PM »
built in 2008

Offline Everythingelectronics

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Re: IGT thor's hammer need help
« Reply #4 on: October 06, 2017, 07:47:57 PM »
Board

Offline rokgpsman

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Re: IGT thor's hammer need help
« Reply #5 on: October 06, 2017, 08:40:32 PM »
That's not a Fortune II machine. If we can identify it one of the NLG staff people will move this discussion thread to the correct area. This may be an Aristrocrat MK6 machine.

Is there an idplate on the side of the machine that might help? Are there any other error messages (other than the one you mentioned earlier) or boot sequence messages that you get when you power it up?
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Offline Everythingelectronics

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Re: IGT thor's hammer need help
« Reply #6 on: October 06, 2017, 08:43:51 PM »
That's not a Fortune II machine. If we can identify it one of the NLG staff people will move this discussion thread to the correct area.

Is there an idplate on the side of the machine that might help? What are the error messages or boot sequence messages that you get when you power it up?
there is no error messages when it loads just a play disabled message.


its a igt bluechip model id is au1

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Re: IGT thor's hammer need help
« Reply #7 on: October 06, 2017, 08:51:04 PM »
Are you in Australia or New Zealand? At one time (maybe still) I think there was a legal requirement for all slot machines to be network connected to a central server at the casino for security and auditing reasons. If the machine is disconnected from the network it goes into "play disabled" mode. I'm not sure about all of this, do you know if the machine was playing ok before, or did someone buy this on the used equipment market and hasn't seen it work?


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Re: IGT thor's hammer need help
« Reply #8 on: October 06, 2017, 08:53:03 PM »
Are you in Australia or New Zealand? At one time (maybe still) I think there was a legal requirement for all slot machines to be network connected to a central server at the casino for security and auditing reasons. If the machine is disconnected from the network it goes into "play disabled" mode. I'm not sure about all of this, do you know if the machine was playing ok before, or did someone buy this on the used equipment market and hasn't seen it work?
Yes i am in Australia it was working 100% before he did what he did. 

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Re: IGT thor's hammer need help
« Reply #9 on: October 06, 2017, 09:04:31 PM »
That's good that it was working before, means that a network connection is not needed and the machine will play as a "stand-alone" slot. Odd that someone would select a choice to delete or erase a setting on a machine that was working ok.

It is probably an Aristocrat, they are very popular in your part of the world and I think IGT partnered with them on some machines so that is why you will see IGT written on it. Unfortunately I don't know much about Aristocrat machines, I got into this thread because of the Fortune II topic area you posted in. Hopefully someone else will know something to suggest.

Do you have any slot dealers nearby? They are likely to be familiar with your machine and what is needed.
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Re: IGT thor's hammer need help
« Reply #10 on: October 06, 2017, 09:29:25 PM »
That's good that it was working before, means that a network connection is not needed and the machine will play as a "stand-alone" slot. Odd that someone would select a choice to delete or erase a setting on a machine that was working ok.

It is probably an Aristocrat, they are very popular in your part of the world and I think IGT partnered with them on some machines so that is why you will see IGT written on it. Unfortunately I don't know much about Aristocrat machines, I got into this thread because of the Fortune II topic area you posted in. Hopefully someone else will know something to suggest.

Do you have any slot dealers nearby? They are likely to be familiar with your machine and what is needed.
yeah i do but they wont give me any information due to the legal part of things :(

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Re: IGT thor's hammer need help
« Reply #11 on: October 06, 2017, 09:39:42 PM »
Just in case, you can read thru the Aristocrat forum area, see if anything sounds familiar. Also the manual might be helpful, do you have it available or know where to get it? What about the idplate on the side of the machine?

Since it was working fine if you can find out what the other person did to cause the problem that might help to know what to do to fix it.

Aristocrat forum area:
http://newlifegames.com/nlg/index.php?board=58.0
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Re: IGT thor's hammer need help
« Reply #12 on: October 06, 2017, 09:41:38 PM »
You can read thru the Aristocrat forum area, see if anything sounds familiar. Also the manual might be helpful, do you have it available?

Since it was working fine if you can find out what the other person did to cause the problem that might help to know what to do to fix it.

Aristocrat forum area:
http://newlifegames.com/nlg/index.php?board=58.0

thank you i will have a look around.
no manual :(
yeah i have tried to figure what he did but he has no idea what buttons he even pressed :( i cant access the main service setup menu


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Re: IGT thor's hammer need help
« Reply #13 on: October 06, 2017, 09:43:15 PM »
Does it require a key to turn a keyswitch to gain access to the service menu?

What about the idplate on the side of the machine?
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Re: IGT thor's hammer need help
« Reply #14 on: October 06, 2017, 10:18:52 PM »
Does it require a key to turn a keyswitch to gain access to the service menu?

What about the idplate on the side of the machine?
yes it does and i do have the key i just don't get any options ill post some photos of the menu.

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Re: IGT thor's hammer need help
« Reply #15 on: October 06, 2017, 10:20:14 PM »
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Re: IGT thor's hammer need help
« Reply #16 on: October 07, 2017, 07:25:47 AM »
Maybe you can step thru whatever menu screens it will display and see a list of faults or errors. That might give information as to why the machine is disabled.
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Re: IGT thor's hammer need help
« Reply #17 on: May 13, 2018, 03:54:01 AM »
This is an IGT BlueChip machine (AU1 cabinet), they came out after the i960-based Spectrum/GU4 series. As the EPROMs say QLD (Queensland) on them the game is most likely "disabled" since QCOM either isn't hooked up or it can't connect to the server.

As for IGT, they have nothing to do with Aristocrat - AGT (Ainsworth Gaming Technology) is the one rokgpsman might be thinking of, Ainsworth and Aristocrat split in the early 90s (early Aristocrat video slots such as the MK2.5s usually have a 1986 Ainsworth copyright string regardless of the year they were made).

Edit: There actually was an IGT/Aristocrat slot machine, but these were manufactured in the early 80s, circa 1982. IGT AU1 machines are mid to late 2000s which are basically the rival machine to the Aristocrat MK6.
« Last Edit: July 23, 2019, 01:28:24 PM by Heihachi_73 »

 

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