3100 error on payouts on S+

[melinn99]

So I am getting a 3100 error on some payouts. It was consistently giving the error on any payout, but I cleaned the sensor and now it seems to do it after every 4th or 5th payout. Is there something else I can try, or should I just replace the sensor?

[Shaggy]

Here is an answer to check out on the 3100 error. This a quote from Jim at Midwest Slots....


"99% of the problems with a 3100 error are related to the brake parts/motor housing being DIRTY.  usually a good test if the motor housing is dirty: press on the moveable arm that comes in contact with the housing, if it sticks , even one a second, that would cause the error.

so even if the parts look GOOD, if there dirty  that's your problem.  disassemble and clean the parts (especially where the pivot action takes place).

you will see the difference after you clean them, that includes the red part as well, clean the inside of the red part as well as the metal part it pivots on.

I'll bet your problem will go away.

Jim"

[knagl]

To expand on that, a 3100 error is an "Extra Coin Out" -- the machine is detecting that an extra coin is being dispensed after a payout.  Chances are that your brake assembly isn't functioning correctly.  Jim's quoted post above is a good place to start.  It could also be something as simple as the spring being disconnected on the brake mechanism, causing the brake to not engage.

[melinn99]

Well, it does work 3 or 4 times out of 5, so I will take it apart and clean it and maybe something is just sticking sometimes

[knagl]

If the brake isn't engaging properly, it's still possible that you could have working payouts some of the time.

When the machine pays out, the hopper motor is powered on and spins until the correct number of coins have passed through the coin-out optics.  At that point, the machine cuts the power to the hopper motor.  The spring-loaded brake is supposed to kick in stopping the hopper wheel from spinning immediately.  If the brake isn't functioning, the wheel continues spinning (drifting) until it stops on its own.  Depending on how far the wheel continues to drift, it may or may not dispense an extra coin.  If it doesn't, everything is fine as far as the machine is concerned and no tilt.  If it happens to drift too far, another coin is dispensed through the optics, the machine detects that, and throws a tilt.

[Stayouttadabunker]

Coin dust in an S+ has always been a problem.
Money is dirty as heck.
I'll bet a good hopper cleaning is all you'll need as Jim suggested.

Sometimes the white pawl on the brake breaks or gets worn out and slips over the spindle nub.
I haven't found a good source for those little white pawls.
Let's hope a cleaning takes care of the brake problem! 

[melinn99]

OK, so I took the hopper apart and cleaned it all up in there. Then I took the brake mechanism off the motor and cleaned that. The spring is engaged. However, I am still getting the 3100 error intermittently. Do I need to lubricate that brake mechanism with anything.

[melinn99]

If I should need to replace the pawl because it is slipping, is this the right one?...


http://www.worldwide-gaming.com/s/product_info.php?cPath=5_88&products_id=3425&osCsid=ed541c2dade6dcbbb29f66cb1e5f1433


This one is white and the one in mine is red, and it looks similar, but it is hard to tell from the size of the pic.

[cowboygames]

Not sure that's the right part, but I am sure WWG isn't where you want to get it. Try Jim, he carries quite a few S+ parts

[jay]

The spring could also be lose bad. I have refurbished several of my brakes by replacing the spring with one (or actually 1/2) from a bic pen. Its a bush league fix but it works... and I have never had a problem.


If I was fixing these commercially or refurbing for resale vs just keeping them in my basement this would not be the final fix.

[knagl]

I am sure WWG isn't where you want to get it.

Correct!

 

Bunker had a video a few years back of how to power a hopper outside the machine with a basic extension cord -- you could use that to see what's happening (or what isn't happening) with your hopper to determine what the issue is.

[rokgpsman]

Just to make sure, are you using the right size coin (quarter?) for the hopper you have? Over the years things sometimes get changed, your hopper and coin wheel could be for a different size coin than what you are using.

[melinn99]

It was setup for quarters when I got it and have never changed it.

[rokgpsman]

ok, but are we sure the hopper wheel is one for quarters? Sometimes a machine was originally made for silver dollars or half dollars, and someone partly converts it to quarters but doesn't change the hopper coin wheel. So it mostly works with quarters but sometimes doesn't pay right. Have you tried turning the hopper by hand and carefully watch as the quarters get to the top of the coin wheel, pass thru the coin separator and ride up on the hopper knife, then thru the coin counter? If the knife is bent or out of adjustment, or something else is amiss you can get intermittent operation. If you can post a photo of the top portion of your hopper showing the quarters lined up and about to be paid out we might see something wrong.

[Amechanic]

I would check the connections on the back of the hoppers cabinet plug. I had a S+ here about a month ago. I had a hooper not paying out. I found that one of the push on connections was loose. It's worth a look. Only other thing I would do is to make sure the hoppers coin optics are clean of dirt and smoke.

[melinn99]

I have taken it apart and cleaned the hopper, optics, and blade and everything. I took the brake mechanism apart and cleaned it once, but I'm going to do that again more thoroughly tomorrow. I have checked the connections on the plug. Jim has suggested hooking the hopper motor up directly to electricity to test it, which I am going to try to do tomorrow as well. It does seem to be slipping on the last coin, just the way they come out, I can hear it hesitate a fraction of a second before the extra coin comes out. I'll post some pics tomorrow.

[melinn99]

OK, so I cleaned the brake mechanism parts again and put it back together. I hooked the hopper motor up to a cord and turned it off and on and it looks like it stops immediately and doesn't slip when stopping. Unfortunately now it seems like it is doing it even more than ever. At least 3 out of 4 times an extra coin will come out. Attached are picks of the pawl before I cleaned it with a pipe cleaner. It looks heavily worn, but it doesn't seem to make a difference in testing.  And a pic of the hopper with the metal plate removed so you can see the coins, looks like a quarter slot to me.

[Amechanic]

It looks to me that you might have a large coin wheel, possiblie a $1 one and a .25c coin shelf wheel. The spacing between each coin look big. The steel wiper should only a single coin to pass under it. If it is still set at the thickness of a dollar coin or token, it could be allowing extra coin on the coin wheel at the optics.

[rokgpsman]

With the hopper out of the machine you can turn the hopper motor by hand and watch the coin wheel rotate counter-clockwise. The quarters will catch and ride along the outside edge up to the top. As the quarter moves at the top and to the left while riding on the coin wheel you can see how the quarter gets picked up by the knife point and passes under/thru the coin counter. If the coin counter does not "see" a quarter then it doesn't think it was paid out, so keeps the hopper running. If the coin counter is misadjusted too high, or if the wrong coin wheel is being used the quarter my be going by the coin counter a little too low to be seen, so it may not be getting counted. This is another one of the things that can happen. Make sure only a single quarter at a time is getting to the coin counter and knife, and that the quarter is getting detected by the coin counter.

[melinn99]

The extra coin gets counted, I think the optics are working, its the reason I get the 3100 in the first place. It knows an extra coin went out. What it seems like is that it pays the correct coins out and then it hesitates a second like it stopped and then another coin comes out.


I'll test the hopper outside again, but this time with quarters in it.