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Author Topic: Big Tony's Pokerkard  (Read 43906 times)

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Offline Gav

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Big Tony's Pokerkard
« on: January 08, 2015, 06:22:39 PM »
Hi,
      I'm looking for spare parts and any info on this game.

My machine says missing card reader player 1-4 and goes no further.

Nova Pci serial card ??

Thanks in advance

Gav in Oz.
« Last Edit: December 14, 2015, 08:50:48 AM by Ron (r273) »

Offline Spitfiremods

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Re: Big Tony's Pokerkard
« Reply #1 on: March 15, 2015, 10:45:20 PM »
I have two of these and am currently working with the same issue. How have you made out so far?

Offline PokerKard79

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Re: Big Tony's Pokerkard
« Reply #2 on: June 29, 2015, 02:21:44 AM »
I also have one of these machines. Mine has the error "Critical Memory Error" every time it loads :(


I'm desperate to get help on this.


Or maybe somebody can give me a copy of the actual software so i can reinstall it?


Anybody with a PokerKard machine willing to please help me out? I've tried emailing BMIGaming and i get no response. The support on these machines are terrible.


Its a basic computer inside running Windows XP with the pokerkard software on it stored in a folder called Pokerkard on the C Drive.
I need a copy of this folder please

Offline Spitfiremods

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Re: Big Tony's Pokerkard
« Reply #3 on: June 29, 2015, 05:02:32 AM »
I have restored two of these machines and can help anyone with issues.
Todd  (267) 424-3564  call or text
« Last Edit: October 18, 2015, 01:09:21 PM by Spitfiremods »

Offline PokerKard79

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Re: Big Tony's Pokerkard
« Reply #4 on: June 29, 2015, 05:39:51 AM »
 :dancing_2: Awesome!!!


I just PM'd you. Would appreciate any help at all. Thanks

Offline PokerKard79

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Re: Big Tony's Pokerkard
« Reply #5 on: June 30, 2015, 08:42:45 AM »
Does someone perhaps have the software for me please?

Offline Spitfiremods

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Re: Big Tony's Pokerkard
« Reply #6 on: June 30, 2015, 12:00:09 PM »
Software version is usually labelled as shown.

Offline PokerKard79

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Re: Big Tony's Pokerkard
« Reply #7 on: June 30, 2015, 12:59:16 PM »
I dont appear to have that label. I know the software version is 2.0 though. I emailed you more pics and s rundown of the error. Thanks
« Last Edit: June 30, 2015, 02:20:35 PM by PokerKard79 »

Offline ifr500

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Re: Big Tony's Pokerkard
« Reply #8 on: July 06, 2015, 01:45:11 AM »
Hi Gav,
I have the same problem with my unit.
It did the same as yours but has the critical memory error now.
found some drivers for the pci card but that didn't help.
Any help would be greatly appreciated

Offline PokerKard79

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Re: Big Tony's Pokerkard
« Reply #9 on: July 19, 2015, 04:34:32 AM »
Just an update


So - i found someone not too far away from me with a working PokerKard machine. He let me make a clone of his hard drive, which i did successfully.
Plugged in the cloned drive to my pokerkard machine but it still shows the same error " Critical Memory Error" - after windows xp loads and after it does the Nova Security check.


I'm totally stumped with this. Just bought the machine - feels like a whole lot of money wasted. Dont know what else to try

Offline PokerKard79

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Re: Big Tony's Pokerkard
« Reply #10 on: July 29, 2015, 01:35:49 AM »
This issue is so annoying.

I've now tried buying new memory that matches the old one EXACTLY.

Still the same issue  :banghead:

Offline Spitfiremods

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Re: Big Tony's Pokerkard
« Reply #11 on: July 29, 2015, 03:04:37 AM »
Critical memory error is a key problem.  Normally it means the key is not from that machine.  I am working on a way to rematch or re sync the keys.  I'll let you know when it's done.

Offline PokerKard79

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Re: Big Tony's Pokerkard
« Reply #12 on: July 29, 2015, 03:42:42 AM »
Wow. Thank you very much. Thats the most promising news I've heard.

Appreciate it.

PS: Does this mean its got something to do with the USB attachment on the machine?

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Re: Big Tony's Pokerkard
« Reply #13 on: July 29, 2015, 06:46:19 AM »
The usb dongle is the security key.  Critical memory error means your unit is fine but after loading it sees the wrong info on the use key.  In other words if you had two machines and swapped the keys you would get that message.  Somehow they sync the key to the machine when originally installing.  I just haven't figured out how yet.

Offline PokerKard79

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Re: Big Tony's Pokerkard
« Reply #14 on: July 29, 2015, 07:00:39 AM »
Now it makes sense and clears it up somewhat.

Explains why, despite cloning a working machines hard drive it still doesn't work. And despite trying different memory modules and even buying a new matching DIMM module, still didn't help.

It must be said though, when i cloned the working machines drive I also made a copy of the working machines USB contents which i copied to my USB dongle. Its only a few megabytes big. Windows XP treats the USB dongle as a normal memory card. Despite doing that though, still didn't work.

For the past week I've been trying to chase up on different leads, trying to get the manufacturer and distributors to help. No luck on that front. I sincerely hope you can perhaps isolate the cause and hopefully a fix. I feel so disheartened with this expensive machine that doesnt work

Offline Spitfiremods

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Re: Big Tony's Pokerkard
« Reply #15 on: July 29, 2015, 07:21:23 AM »
The usb is a security device.  Even though you cloned drive and copied usb contents it still won't work.  The reason is since it's a security device it uses some sort of config program which writes info based on computer id and usb id which can't be copied.
The manufacturer could certainly help with this but I feel that option is no longer avail.
Now - the reason I know how much I do is because way back I actually ran a program off the key which changed the contents of the key and made a working unit no longer operational.  So I know that the software on the key can stop it from working, it must also key things so that they will work.
I'll let you know if I find out more.  Reloading or changing anything on the usb drive will render it non-functional. 

Offline PokerKard79

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Re: Big Tony's Pokerkard
« Reply #16 on: July 29, 2015, 07:24:39 AM »
Thanks again. Great Youtube Channel by the way

Offline bossgp

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Re: Big Tony's Pokerkard
« Reply #17 on: August 01, 2015, 07:18:24 PM »
Hi
I also have this critical memory error on my machine,
Windows XP loads, then boots into Pokerkard folder,Nova.exe, then another sysmax.exe in the same folder and shows the critical memory error
have checked hard drive for errors have replaced physical ram,on the pc, backed up the hard drive and the USB security dongle,tried different hard drives, no luck, back to square one.My software shows version 1.14.


I too have also exhausted possible leads to find a solution, company Nova productions UK went bust,other distributors wont answer emails or refuse to help, I have a user manual but was looking for more technical manuals or operation manuals,service manuals, software, upgrades etc all leads
go nowhere, feel pretty useless, I am both an amusement tech and a computer tech with 30 years experience, but feel pretty blind now, needs a software person to help


Offline PokerKard79

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Re: Big Tony's Pokerkard
« Reply #18 on: August 03, 2015, 01:59:05 AM »
I share your frustration.

I too have been in the IT Industry for 20 years and if this was a hardware or a straight up OS/driver issue - this would have been a piece of cake to sort out. This whole USB security dongle really throws me for a loop though.

I think our ONLY hope is in the possibility that SpitFire can find a 'fix' of sorts for us. I sincerely hope he can

Offline PokerKard79

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Re: Big Tony's Pokerkard
« Reply #19 on: August 03, 2015, 04:44:03 AM »
BossGp - you in South Africa?

 

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