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Author Topic: Double diamond deluxe payout wrong  (Read 2685 times)

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Offline deadvirgo

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Double diamond deluxe payout wrong
« on: January 08, 2018, 10:49:15 PM »
I need help in inserted a double diamond delux so plus machine, changed battery and cleared errors but the payout is wacky .....cherry only pays 1st reel not second or third, bars across pays nothing and sometimes nothing on the pay line pays alot....also the winnings don't match glass at all for example pay should be one coin 5 two coin 10 and third coin 15....and I get pay outs like 7......tried ram clear chip....again machine functional, no error codes ...just not paying right....please help!


Frustrated



Edited to remove e-mail addresses from the body of the post.  -knagl
« Last Edit: January 09, 2018, 09:11:52 AM by knagl »

Offline rokgpsman

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Re: Double diamond deluxe payout wrong
« Reply #1 on: January 08, 2018, 11:03:32 PM »
Have you checked that your reel strips are in the correct position? Look at the part number at the end of the strip, see how they are arranged from left to right on reel #1, #2 and #3. Reels #1 and #3 should be the same part number strip, reel #2 is different.

Does your machine glass look like this:

http://www.newlifegames.net/igtbible/IGT%203CM/Game%20Library%20-%20S-Plus%20-%20Double%20Diamond%20Deluxe%20(3%20Coin%20Multip.htm
.
.
(click image to enlarge)

.
.
Also, post a photo of your mpu board showing the SS and SP game chips so we can better help you.
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Offline deadvirgo

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Re: Double diamond deluxe payout wrong
« Reply #2 on: January 08, 2018, 11:09:06 PM »
Yes looks like that

Offline knagl

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Re: Double diamond deluxe payout wrong
« Reply #3 on: January 09, 2018, 09:13:25 AM »
Yes looks like that


Please re-read rokgpsman's post in Reply #1 and provide all of the requested information.  We cannot help you without you providing all of the information requested.
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Offline deadvirgo

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Re: Double diamond deluxe payout wrong
« Reply #4 on: January 09, 2018, 09:51:57 AM »
Sorry The power went out last night I will send the information , when i get home tonight...i literally was in the garage taking pictures when the power went down




Offline Jim

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Re: Double diamond deluxe payout wrong
« Reply #5 on: January 09, 2018, 09:58:10 AM »
the three strips you need are two with a red seven as the first symbol, and one with a cherry as the first symbol.  they go in order: red seven (1st reel) cherry (2nd reel), and red seven (third reel).

hope this helps

Jim



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Offline deadvirgo

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Re: Double diamond deluxe payout wrong
« Reply #6 on: January 09, 2018, 11:10:12 AM »
Thanks But even if the reels or payout line was wrong , why would it cause the machine to pay odd numbers...if you look at the double diamond delux glass pay out windown its always like...5/10/15 or 4/6/16 etc


This thing pays 7....what the hell is 7...maybe a combo of like a 5 and a 2 for cherry?

Offline Jim

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Re: Double diamond deluxe payout wrong
« Reply #7 on: January 09, 2018, 11:25:32 AM »
open the door, press the white test button until you see a #4 in the coins played window, this is the reel strip to payout glass check, when you press the spin reel button, the first payout should be the top jackpot, it will show two numbers the lowest payout and the highest payout. each press of the button will show the next payout, also will show what number chips you have in the machine, SS and SP version.

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Offline deadvirgo

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Re: Double diamond deluxe payout wrong
« Reply #8 on: January 09, 2018, 11:45:54 AM »
Thanks Jim


Ill try this when i get home and also pull the reels to make sure they are "installed" correctly...your not in Northern California by any chance i really would love to find a technician that could come look rather than keep guessing...

Offline rickhunter

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Re: Double diamond deluxe payout wrong
« Reply #9 on: January 09, 2018, 11:54:37 AM »
We are trying to find out if you have the correct "parts" for your game.  Incorrect payouts happen when:

1.  Strips are installed in the wrong order (thus the suggestion to make sure our strips are Red 7, Cherry, Red 7 as the top symbols on reels 1 2 and 3.
2.  Wrong software.  You can check what chip numbers you have by following these directions:
http://www.newlifegames.net/spset/SPSS.htm
3.  Wrong paytable glass (although you have already confirmed you have the right one).
4.  There's also the use of incorrect reels, the slant top machine used different reels than the uprights, but they look the same.  If you had a previous game and it worked right, this is probably not your issue.

My guess is reason #1 above.  But #2 could also be it.
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Offline cowboygames

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Re: Double diamond deluxe payout wrong
« Reply #10 on: January 09, 2018, 12:38:07 PM »
I'm betting on #2. He had a 7 coin payout and there is no 7 coin win in his pay table. Machine only pays highest win...

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Re: Double diamond deluxe payout wrong
« Reply #11 on: January 09, 2018, 08:01:23 PM »
Here is the game chip the reel chip looks wrong to 66543 or something funky

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Re: Double diamond deluxe payout wrong
« Reply #12 on: January 09, 2018, 08:21:51 PM »
did you run the paytable test?  its the same test they gave you a link for.  this will display the two chips and their numbers.

Jim



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Offline rokgpsman

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Re: Double diamond deluxe payout wrong
« Reply #13 on: January 09, 2018, 09:00:11 PM »
Here is the game chip the reel chip looks wrong to 66543 or something funky

You posted a photo of your SP chip twice, we need to see the SS chip (or know exactly what it is), it is installed next to the SP chip. The SS chip could be where your problem is.

Your SS chip needs to be one of the ones listed below:

(click image to enlarge)
« Last Edit: January 09, 2018, 09:35:18 PM by rokgpsman »
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Re: Double diamond deluxe payout wrong
« Reply #14 on: January 09, 2018, 09:39:33 PM »
Here is the game chip the reel chip looks wrong to 66543 or something funky

uhh, that the zipcode for Vassar Ks,,, not correct for your machine's reel chip.   :garfield:
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Re: Double diamond deluxe payout wrong
« Reply #15 on: January 09, 2018, 09:48:46 PM »
I think this is what you need

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Re: Double diamond deluxe payout wrong
« Reply #16 on: January 09, 2018, 10:04:04 PM »
Looks like a jungle jackpot ss chip....which I just happen to have unfortunately in another town 3 hours away I wonder if I accidentally swapped mpu when I changed batterys...but are s2000 and s plus boards swappable?

Offline 777sizzler

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Re: Double diamond deluxe payout wrong
« Reply #17 on: January 09, 2018, 10:19:20 PM »
The parlor thing-don't you love it. NO s+ does not interchange with S-2000. Cram and jam all you want-those two wont together. 

Offline knagl

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Re: Double diamond deluxe payout wrong
« Reply #18 on: January 09, 2018, 10:46:57 PM »
Jackpot Jungle is an S+ game, and the board and chips pictured in your Reply #15 is an S+ board with S+ Jackpot Jungle chips.  Unless you are 100% certain you also have an S2000 machine, I suspect you have two S+ machines (even if the cabinets look slightly different -- the Double Diamond Deluxe in your pictures is the older, original S+ cabinet), and you have indeed swapped MPU boards by mistake.  Jackpot Jungle is a 3-line game, and it is possible to get a payout of 7 coins in a single 3-coin spin (by getting a payout of 5 on one of the lines (three any bars or two cherries) and a payout of 2 on another line (single cherry)).

Of note, the SP731 chip on the board pictured alongside the SS3557 (Jackpot Jungle chip) is different from the SP993 chip in your Reply #11 which you said was in the machine, which is also adding a little bit of confusion to the issue.
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