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Author Topic: IGT Player's Edge Questions  (Read 14174 times)

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Offline Ncovington100

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IGT Player's Edge Questions
« on: April 17, 2016, 06:55:29 PM »
Thanks Badbaud for your help. There was actually a vertical hold adjustment pod in the area of the circuit board you referred me to that did the trick. Screen is working great now. I have all lights, sound and payout functionality but a few issues.

Do you know where I could find or download a manual for this machine at? I have figured out the menu settings however I cannot find the "Jackpot Reset Button" anywhere. I am sure it is right in front of me. I am also battling the coin acceptor. I can get it to work sometimes however cannot figure out how to manually add credits as when the door shuts it automatically resets the credits back to zero. Any help in the right direction appreciated. Thanks again for helping out a stranger on the screen.

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Re: IGT Player's Edge Questions
« Reply #1 on: April 17, 2016, 08:02:08 PM »
....I have figured out the menu settings however I cannot find the "Jackpot Reset Button" anywhere. I am sure it is right in front of me.....

I don't think it is a "button" but is a switch that requires a key to turn it. See photo below for location of jackpot reset switch on a PE+, the location may vary of some machine models but it is normally easily available on the right hand side of the machine (when facing it) so the casino folks can reset the machine after a handpay event. Yours may have been removed and the 2 disconnected wires are inside the cabinet. Can you post a photo of the side of your machine?
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Re: IGT Player's Edge Questions
« Reply #2 on: April 17, 2016, 08:08:11 PM »
I don't think you can manually add credits to the machine with the door open and then keep them when you close it. That feature is for troubleshooting. For normal play you will need to add credits by inserting coins with the door closed.

Badbaud may have a better one but just in case, here is a manual that I think is for your machine:
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Offline Ncovington100

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Re: IGT Player's Edge Questions
« Reply #3 on: April 17, 2016, 08:17:32 PM »
There is a photo of the machine above in the chain. Please let me know if that is the correct angle or if I should take another one.

Offline rokgpsman

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Re: IGT Player's Edge Questions
« Reply #4 on: April 17, 2016, 08:25:41 PM »
yes, I saw your earlier photo, but it doesn't show the right-hand side of the machine, plus it cuts off just above the top of the monitor, we need to see the upper top area of the right-hand side of machine, and a photo of the inside top area of your machine looking into the right-hand side area. That may be where the wires for the reset switch are.

Also, you probably already know, but just in case, the sound level (volume control) for your machine is an adjustment wheel on the top edge of the mpu board, see photo below. Also, the white pushbutton is the Test/Diagnostic menu switch.
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Offline rokgpsman

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Re: IGT Player's Edge Questions
« Reply #5 on: April 17, 2016, 08:33:35 PM »
If you can post a photo of the inside of the main door, showing the coin acceptor area, we may be able to see something that is causing your problem with coins being accepted.
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Re: IGT Player's Edge Questions
« Reply #6 on: April 18, 2016, 01:34:43 PM »
@rokgpsman, thanks a million for that Manual. I could not find one anywhere. Greatly appreciated! I have attached a picture of the top right of the door. It looks very different than yours. The challenge is that all of the menu options require pushing the "jackpot reset" button to select functionality.

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Re: IGT Player's Edge Questions
« Reply #7 on: April 18, 2016, 03:29:47 PM »
Just found the key. I was looking on inside, not out. Problem is, I have no key. Is there a suggestion on a bypass or installing a toggle or something?

Offline rokgpsman

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Re: IGT Player's Edge Questions
« Reply #8 on: April 18, 2016, 04:12:05 PM »
The reset switch is technically a "keyswitch" since it requires a key to turn it, but everyone just says reset switch and we all know what it means. Most of the time these switches use what is called a "2341" key, you can find them lots of places like slot machine dealers, parts sellers and even on ebay. Since you don't have a key for it you can remove the 2 wires from the inside connection to the reset switch (should just slide off the switch terminals) and connect the wires to any type of on-off rocker switch until you can get the correct key. Even an automotive switch from Walmart would work.

The wires should normally not be connected together (called a NO switch or normally open), then when you want to do a reset you connect the wires together for a second or two with the switch, then disconnect the wires by turning the switch back to OFF. On the wires is a very low voltage, will not hurt you but you shouldn't let either wire touch the metal chassis of the machine. You can even just touch the 2 wires together manually to do a reset, but that will get old pretty quick.

If you can't get a key for your reset switch you can easily replace the entire reset switch with a new one that has a key when you buy it. There is a large hex nut on the inside of the machine that holds the reset switch in place. Just unscrew it and the entire reset switch comes out.

Attached below is a photo of what a reset switch looks like and here are a couple of examples of places to get them, plus most of the slot companies on the NLG homepage should be able to sell you one:
http://rudysdeals.com/index.php?route=product/product&path=56&product_id=773

http://www.spininc.com/02562-0


and here are a couple of examples of the 2341 reset key:
http://www.ebay.com/itm/Attendant-reset-keys-2341-/121746934761?hash=item1c58aecbe9:g:H0UAAOSwHnFVu6z-

http://www.spininc.com/01465-0


The easiest & lowest cost thing to do would be to order a 2341 key and not have to replace the reset switch. In most cases the replacement 2341 key will fit your reset switch, but I can't guarantee that since someone may have changed the reset switch before you got the machine.
« Last Edit: April 21, 2016, 08:59:22 PM by rokgpsman »
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Re: IGT Player's Edge Questions
« Reply #9 on: April 18, 2016, 04:20:49 PM »
@rokgpsman, thanks a million for that Manual. I could not find one anywhere. Greatly appreciated! I have attached a picture of the top right of the door. It looks very different than yours. The challenge is that all of the menu options require pushing the "jackpot reset" button to select functionality.

Glad you can use the manual, they do come in handy for those they like manuals, a lot of people don't like to read them but I always do.

That photo I posted was a PE+, they are different in some ways from your PE model. I think the IGT history on video poker machines was they made the Fortune I, then a Fortune II, then the PE and then the PE+ models. Each one is similar to the one before it but with some differences & improvements as time went by. And the earlier machines of each model were a little different from the later ones of the same model. Sometimes it is a little hard to tell which model a person has, that's why we often ask for a few photos to be sure.

<plus we just like to see pictures, text messages can get boring after a few dozen each day>    :garfield:
 
Check the instructions in the manual, sometimes they let you use either the reset switch OR a pushbutton on the players panel, like MAX BET, to accomplish the menu choices.
« Last Edit: April 18, 2016, 05:53:21 PM by rokgpsman »
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Offline Ncovington100

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Re: IGT Player's Edge Questions
« Reply #10 on: April 18, 2016, 06:05:26 PM »
Thank you all, what a great forum. You guys helped a ton! I ordered those keys and will cross my fingers. I will attack the coin receiver issue when I get back in town and try to figure it out further then maybe post again. I hope I can repay the favors. Thanks again guys.

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Re: IGT Player's Edge Questions
« Reply #11 on: May 02, 2016, 08:32:53 AM »
I was able to order the Jackpot reset key on Ebay for $3. It works great. Thanks again for the guidance and link to this. Much appreciated.

After trying various potential resolutions I am completely stuck on an issue with the coin input and credits. I have attached some pictures of my current mechanism. My issue appears to be from that of a magnetic plunger that pulls in the redirection real. It keeps kicking coins to the return. I can rig this to allow them down the correct chamber however the machine will not recognize the credit. I have went through the system self test. It does trigger the red light on the coin acceptor. The manual credit button is also working in diagnosis made. This appears to be a mechanical issue. I will likely need to hunt down a replacement mechanism.

Any ideas?

Offline rokgpsman

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Re: IGT Player's Edge Questions
« Reply #12 on: May 02, 2016, 09:04:00 AM »
It is difficult for me to see your coin mechanism (called a "coin comparitor") clearly, is there a coin installed in it? It has to have a quarter or other coin or metal token to work. When a player inserts a coin into the machine's coin slot the coin comparitor compares it to the coin that is installed in the coin comparitor. If they match then the player's coin is accepted and it falls thru to the optics boards located below the comparitor. If the player-inserted coin doesn't match then it is rejected and it falls into the coin tray on the front of machine. The coin or token that is installed in the coin comparitor is called the "sample coin" and it must have one installed.

You are correct about the "plunger" thing. It is called the "rake" due to its appearance. It is in the coin's path, held in place by a spring and will reject the coin unless the coin comparitor circuit board accepts the player-inserted coin as valid. The rake is then moved out of the way by the rake solenoid coil and the coin falls thru to the coin optics boards below.

Also, on the front of the coin comparitor in the lower right corner is an adjustment screw, you can turn that all the way CCW to reduce the rejection sensitivity to a minimum setting.

Below is an example of a coin comparitor with a coin installed.
« Last Edit: May 02, 2016, 09:40:20 AM by rokgpsman »
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Re: IGT Player's Edge Questions
« Reply #13 on: May 02, 2016, 09:19:38 AM »
If you do have a coin installed into the coin comparitor then you may have a bad comparitor but there are other things to check before replacing it.

The sample coin in the comparitor needs to be inserted so that its left edge is in the groove on that side of the mount. And the sliding cover needs to be fully to the left and the sliding cover's screw shouldn't be loose. If you are using a metal token instead of a quarter then the token has to be the correct type that is compatible with the coin comparitor, has to be "ferrous" so it can be electrically sensed by magnetics.

Can also check that the connector going to the left side of the comparitor is connected correctly.

Just to make sure we understand your problem, you are saying that the inserted coin keep falling back into the coin tray on the front of the machine? (there is a related problem where the inserted coin keeps going to the overflow chute inside the machine instead of into the hopper. Want to make sure this isn't what you have going on).

I've lightened your photos so we can see them better, others here will have ideas and suggestions soon.
« Last Edit: May 02, 2016, 09:36:51 AM by rokgpsman »
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Re: IGT Player's Edge Questions
« Reply #14 on: May 02, 2016, 09:44:55 AM »
Thank you so much rokgpsman! 

I decreased the sensitivity on the comparitor- I was able for the first time to get a few credits to show up. it is still very picky, maybe 50% of the coins hit the hopper instead of being rejected. Heading into an appointment however I will check the cover screw and ensure it is not loose again (it did not feel like it was). Their is a director that is attached to what appears to be a thumbscrew (it is not but appears to be). It seems a bit loose and may be causing issues. I tried to secure it in place all the way up however that did not seem to help.

Any other tricks I am missing with machines that are a little picky? The electronics seem to work, my guess is that it is mechanical alignment or something of that nature.

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Re: IGT Player's Edge Questions
« Reply #15 on: May 02, 2016, 09:45:22 AM »
It sounds like your comparitor is rejecting coins when it shouldn't.

From looking at your photo I'm not sure your sample coin is inserted properly into that groove where it fits but it may just be the camera angle. I'd try inserting a different sample coin, the one you have may have become somewhat magnetized. Are you using a quarter for the sample coin? If the coin comparitor isn't able to properly and consistently measure the magnetic properties of the sample coin then the player-inserted coins won't match and will get rejected.

The sensitivity adjust should be all the way CCW.

The thing you call a "director" sounds like the little lever at the top of the coin comparitor. It is a black lever with a round chrome weight screwed into the right-hand end of the lever. It is for dampening reasons so people can't insert several coins too quickly and overwhelm the comparitor. You can remove the round chrome weight simply by unscrewing it to see if that helps your problem, won't hurt to remove it. If removing it doesn't help I'd put it back on. It doesn't do anything electrical, it just slows down the player-inserted coin so the comparitor has time to compare it to the sample coin.

The coin comparitors are normally very reliable. But if you decide to replace it you will want to be sure to get the correct model, there are many different ones. Most of the time the cost for one isn't much. Generally you tell someone what type of slot machine you have and they can tell you what coin comparitor to get. Yours may have a model number on the label or back somewhere, usually they are some variation of the CC-16 coin comparitor but even with that there can be differences, so it is best to ask & make sure before buying one.

See notes on photo below:
« Last Edit: May 02, 2016, 09:33:36 PM by rokgpsman »
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Re: IGT Player's Edge Questions
« Reply #16 on: May 02, 2016, 10:37:11 AM »
Ok, really appreciate it. I feel the dampener may be slowing the coins down too much causing them to get stuck as well. I will keep working on micro adjustments. The picture I sent you actually did not have the comparative coin in it, so you are correct, it was missing. I am guessing there is not a particular way the coin needs to face as it is checking for metal content etc. My machine is a nickel machine. I know how to change the settings to a quarter if you think that may be beneficial for any reason.

Thanks again-

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Re: IGT Player's Edge Questions
« Reply #17 on: May 02, 2016, 01:50:04 PM »
two things I see wrong with you comparitor!  in the first picture, that spring that is hanging down, one end not connected to anything, it has to be connected to the sliding part .this holds the sample coin in place.

second item, second picture, it appears that you have a black spacer in the track of the sliding sample coin. that is usually installed as use of a large coin, the spacer prevents the sample coin from setting where it should be.

Hope this helps

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Re: IGT Player's Edge Questions
« Reply #18 on: May 02, 2016, 03:19:22 PM »
Good catch Jim!   I bet that is what's causing his coin-in problem.

Ncovington100- the spring is what keeps the sliding cover in place, covering as much of the sample coin as possible and keeps the nickel from moving around with vibration. When using a nickel the coin will nearly be completely covered by the sliding cover. The coin comparitor should work as well with a nickel as it does with a quarter and you are right, the sample coin can face forward or reverse side out. I think when you get the sample coin correctly mounted into the groove and properly covered by the sliding cover it will start working like it should.

Below is an example comparitor with the spring in the right place and a nickel inserted as the sample coin. Notice how the nickel is nearly completely covered by the sliding cover. That sliding cover contains the round copper-colored magnetic sensor, it needs to be over as much of the sample coin as possible to get an accurate and reliable measurement.
« Last Edit: May 02, 2016, 09:37:29 PM by rokgpsman »
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Re: IGT Player's Edge Questions
« Reply #19 on: May 02, 2016, 03:50:49 PM »
Ok, really appreciate it. I feel the dampener may be slowing the coins down too much causing them to get stuck as well. .......My machine is a nickel machine. I know how to change the settings to a quarter if you think that may be beneficial for any reason.

Thanks again-

The dampener probably is slowing down the nickels too much. Your comparitor was probably setup for a quarter machine operation long ago, the round chrome weight on the dampening lever looks like the bigger one used for quarter games. For nickels they use a smaller chrome weight since a nickel weighs less than a quarter.

You can remove the round chrome weight from the lever, just unscrew it with your hand, and the nickels will likely flow past the lever better. If your machine works fine with nickels and you like it ok there is no need to change to quarters, especially if your machine's glass, coin insert slot, and hopper are for nickel play. If you convert to quarters you'd need to change all that stuff.
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