New Life Games LLC
**Reel Slots** Gaming Machines => IGT S2000 and Vision Games => Topic started by: Ash100 on April 06, 2023, 02:48:54 PM
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This one's got me pretty confused.
Adding Coin Equipment to a customer's Quack Shot game and have encountered numerous errors when trying to use the Hopper for Cash Out.
I've enabled Split Pay, Player Cash Out Menu, set the Coins out to $25 with the balance paid via Ticket. Machine is also using one of Brian's TITO Systems.
First time testing I cashed out with $2000 in credits on Machine, selected partial pay via Coins and it paid a out 15 or 20 Coins and gave me a Reverse Coin Detected Error. Opend and closed the Main Door, same thing, but now it's throwing out a Coin Out Jam intermittently along with the Reverse Coin error.
Took forever to pay that 100 Coins.
Put the Hopper into a different machine and had constant Coin Out Jams while doing the Hopper Test. Took the Shield Plate off of the Hopper to view the function. No jams noted, Knife is flat, Optics are good, etc. Paid 10 Coins each time, but kept reporting Coin Out Jam. Did not give me the Reverse Coin Detected error.
Put the same Hopper back into Quack Shot, tried Hopper test, only paid 9 Coins, but said 10 fell. Next test paid 5 then Coin Out Jam. Next test paid 2 then right back to Reverse Coin Detected error.
It's obviously something to do with the Hopper, but what?
I don't have any other .25 cent Hoppers at the moment.
What I don't get is the Reverse Coin Detected error, I thought that only had to do with the Coin In Optics...
Thanks,
Curtis ash100
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I had this happen to me once. You need a new hopper controller board. That little PC board on the hopper.
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Dailey,
Thanks for the advice.
I swapped out the Hopper Control Board and I no longer have the Reverse Coin Detected error, but still get a constant Coin Out Jam during the Hopper Test. It will only pay 3 or 4 Coins out of the 10 before locking up.
Now I'm getting a pretty regular Coin In Error when depositing Coins to play. It wasn't doing this before, so I guess it's a new issue.
A little background on the machine which may be important to diagnose these problems....
The BV Door Switch is bypassed, the Belly Door Switch is bypassed and the Main Door Optics are also bypassed (not my work, came to me this way, I was just contracted to install Coin Equipment).
I'm thinking that these problems could be related to the Optics bypass?
5 Line Quack Shot 3 Reel Barcrest. Only one I/O Card, no Line Display for the 5 Lines on the Reel Glass. 504 MPU, no Varta.
Thanks,
Curtis ash100
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Have you taken the bowl off to see if there is anything that would cause an obstruction? Are you using real US quarters or tokens?
I have had one that worked with quarters but jams up with .984 tokens. The quarter shelf was raising the larger diameter tokens just a tad too high in one spot.
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RB,
I've taken everything apart on it, changed the Pin Wheel and Shelf Wheel, put a new Knife in it and so on. I'm stumped.
Another post suggested that the lubricant inside of the Gearbox could be old and dragging down the motor. I'll go there next.
But it runs really smooth during the Hopper Test, it just won't pass more than a few coins before it errors out.
And yes, all U.S. Quarters.
Curtis ash100
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Just short of replacing the MPU, I'd be pulling off the TITO stuff and Clearing everything back to factory default settings then Keychipping it, reset the denom to a quarter, but not doing the split pays just yet....need to get the hopper to pay out right.
Once you have the hopper going properly, then Key it to set it up the way you want with the TITO stuff and split pays?
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Took a little vacation and now I'm back on this machine once again.
As suggested, removed TITO, set up for normal Hopper Pay, no Tickets, etc.
Still have this problem. Even put in a different Hopper that tested fine in a different machine.
While Cashing Out, it will pay about 10 to 12 Coins then go into Coin Out Jam.
I'm seeing now what might be the problem, it seems as if the Hopper stops Rotating allowing a Coin to block the Optics. Once I remove the Coin, it tries to finish the Payout. However, it only pays a couple more before the error comes back. Plus I'm still getting the intermittent Reverse Coin Detected error.
I put a different Power Supply in it thinking the old one could be weak and drawing too much amperage during Hopper operation. No change.
Only thing I can figure now is that since the Main Door Optics are bypassed, the machine thinks the Door is being opened during Cashout causing the Hopper to stop rotation.
What a pain this has been so far.
I guess from here I'll try to reconfigure the Door Optics and go from there.
Curtis ash100
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Maybe I missed it but did you swap out the cabinet I/O card?
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I love the intricate details of the hopper... :Tongue_Out:
I'm thinking...have you tried putting the suspect hopper into the known good cabinet?
If the hopper pays out right in the good cabinet, then it's the MPU, because your good hopper didn't work right in the problem cabinet?
Another thing....the coin shouldn't be blocking the optics....the coin shouldn't travel far enough to fall off the apex of the knife into the optic area....the wheel nib should stop the coin before going over the top?
The only few ways the hopper could allow the coin to block the optic beam is perhaps bad brakes, something wrong in the transmission gearing perhaps, maybe a broken brake nib on the motor shaft, or too large of a spacing between the raised nibs on the wheel plate...like the spacing is made for those larger casino tokens?
I'd be comparing the width of the wheel nibs between the two hoppers.