New Life Games LLC

**Video Poker, Keno, Slots, 21** Gaming machines => IGT AVP (Including G20,G23) => Topic started by: Heikka on February 26, 2024, 11:39:03 AM

Title: AVP TITO ticket symbol issue
Post by: Heikka on February 26, 2024, 11:39:03 AM

Hi. I have a strange issue:

I have an AVP (G20). It accepts euro bills (MEI Cashflow SC series) and cabinet's on screen credits have euro (€) symbol. I have tito@home and if I cash out
tickets have € -symbol before the win amount as should.

Now I have a customer in Sweden and they use Kronas (Kr) as their currency. I have wiped the cabinet and set it up as swedish with Kr texts. But.... if I cash out the tickets
still have euro € symbol, not Kr. as should.

I have reviewed the settings several times, but I cannot figure out how to change the ticket symbol. Any ideas?  :Scratch-Head:

Title: Re: AVP TITO ticket symbol issue
Post by: Heikka on February 29, 2024, 02:40:33 AM

Hi.

I still haven't found the pleace where to change ticket currency symbol? Any ideas?

Title: Re: AVP TITO ticket symbol issue
Post by: alex on February 29, 2024, 11:36:49 AM

What are your settings in monetary type setup?

Title: Re: AVP TITO ticket symbol issue
Post by: Heikka on March 01, 2024, 01:51:54 AM

Monetary type has been changed to 'Sweden' and credit display on the screen shows credits 'Kr 12345' as should, but I'm still getting '€' symbols to my tickets  :Scratch-Head:
What am I doing wrong?

I'm using tito@home system in this game....

Title: Re: AVP TITO ticket symbol issue
Post by: alex on March 01, 2024, 02:19:44 AM

Doesn’t the monetary type setup screen have more options? Send a pic with all the options

Title: Re: AVP TITO ticket symbol issue
Post by: Heikka on March 01, 2024, 03:07:08 AM

Please see attacher pics. Any suggestions?

Title: Re: AVP TITO ticket symbol issue
Post by: rickhunter on March 01, 2024, 04:19:25 PM

What version firmware do you have, you may need one for the Swedish jurisdiction?

Title: Re: AVP TITO ticket symbol issue
Post by: Heikka on March 02, 2024, 05:14:38 AM

I'm still a bit newbie :-) From where I can find this info?

Title: Re: AVP TITO ticket symbol issue
Post by: slotje002 on March 03, 2024, 07:31:57 AM

Which juristrictionchip version is placed, it will have to be a Swedish jurisdiction chip to get the correct symbol on your ticket print.

Title: Re: AVP TITO ticket symbol issue
Post by: Heikka on March 03, 2024, 12:48:12 PM

Damn... Might be a bit difficult to find such  :duh: Where in the menus I can see what juristrictionchip version is currently installed?

Title: Re: AVP TITO ticket symbol issue
Post by: Stayouttadabunker on March 03, 2024, 01:32:17 PM

I would say you could find that under Main Menu>Accounting>Version?

It should be in the manual?