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Printer Error on my wms bb2

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Zingsi:
Once again i want to mention that i have Problems to set my Printer with my WMS bb2 MAchine
Meanwhile i had two Printers in my MAchine
1. With the first one, which i think was really bad the machine said: PRINTER COM ERROR
2. Today i got a tested new PRinter and now the MAchine says: PRINTER DEVICE ERROR
the red LED at the Printer is flashing next to the word FAULT and the white LED at the Slot (Receive Ticket) flashes also on and off....

The Printer is an ITAKA 950 by the way

Perhaps someone has an idea? Thx CHRIS

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