New Life Games LLC

Monitor Repair Log and Database. **Arcade and Gaming** => LCD and CRT Monitor Repair Tech Support => Topic started by: Irish2020 on May 18, 2019, 11:33:02 AM

Title: IGT G23 MLD Monitor issue
Post by: Irish2020 on May 18, 2019, 11:33:02 AM

I just picked up a fully refurbished MLD monitor for my G23.  I have installed and booted the machine into the diagnostic menu to wipe the drive and start over.  The monitor looks great. The issue I have is the touch screen is not working.  I turned the key in the Calibration Wizard it is stating that no touchscreen is found.


Below that it show:


Touchscreen Controller Version:
Netplex Devise: Device Version Error


Anyone ever see this and know how to fix it?


My machine had the standard LCD prior to this installation.


Thanks for any help that anyone can provide.


J

Title: Re: IGT G23 MLD Monitor issue
Post by: rickhunter on May 18, 2019, 07:22:54 PM

Did you connect the USB cable for the touchscreen?

Title: Re: IGT G23 MLD Monitor issue
Post by: Irish2020 on May 19, 2019, 05:08:56 PM

Thanks Rick.  That was the problem.  I forgot to come back and mark this as solved.


J