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**Reel Slots** Gaming Machines => IGT Reel Touch Games => Topic started by: Border01 on December 08, 2018, 11:23:10 AM

Title: IGT Reel Touch Top Video display problem
Post by: Border01 on December 08, 2018, 11:23:10 AM
My top monitor stopped working last night. It’s black and the lower display says waiting for video display. I changed the top monitor battery and swapped the top box power supply from another working machine. No luck so far. Not sure what to try next?  I do have another working reel touch I can rob parts from. Any help would be greatly appreciated


James
Title: Re: IGT Reel Touch Top Video display problem
Post by: qbert on December 08, 2018, 11:34:32 AM
James,
Open the top box and power up the machine see if any LEDs are lit on the board.  You said you changed the top box power supply. Is the fan on the motherboard CPU chip working ( not the box fan the one on the heat sink)?
Are there any noises or alarms coming from  the top box?
Rich
Title: Re: IGT Reel Touch Top Video display problem
Post by: Border01 on December 08, 2018, 11:45:34 AM
Thanks Rich


The fan is working, no noises, red led light on by top box button battery. Blue and amber led on the card next to hard drive
Title: Re: IGT Reel Touch Top Video display problem
Post by: Border01 on December 08, 2018, 11:49:30 AM
Exact same LEDs as the working machine
Title: Re: IGT Reel Touch Top Video display problem
Post by: qbert on December 08, 2018, 11:59:31 AM
When it died were you playing it?
Board is getting power.
Is it bios 1 or 2.
Not much left pent 3 chip or motherboard.
Title: Re: IGT Reel Touch Top Video display problem
Post by: Border01 on December 08, 2018, 12:06:32 PM
I’m pretty sure it’s a bios 2. It’s the Munsters machine. I was not playing it. It was on and functioning and 5 minutes later I looked and had no top monitor.
Title: Re: IGT Reel Touch Top Video display problem
Post by: Border01 on December 08, 2018, 12:09:13 PM
The mpu has 2 green lights on with door open. The working machine mpu has amber light with door open
Title: Re: IGT Reel Touch Top Video display problem
Post by: qbert on December 08, 2018, 12:28:41 PM
Lower units seem to be working . Is the working machine bios 2 also.
This board is a direct replacement but if the Pentium 3 processor is bad it won't help.
https://m.ebay.com/sch/i.html?_from=R40&_trksid=m4084.l1313&_nkw=+DFI+ITOX+ST2K-E+ST2KE4-100+75513400+PGA370+Flex-ATX+Intel+Motherboard+%2BST2K-3SL5

 
Title: Re: IGT Reel Touch Top Video display problem
Post by: Border01 on December 08, 2018, 01:20:56 PM
The working machine says energy star?  Is the item I need the mpu?  The working and non working machine have different mpu’s. I call the board with the game EPROMs the mpu?
Title: Re: IGT Reel Touch Top Video display problem
Post by: qbert on December 08, 2018, 01:29:19 PM
James the top box MPU is suspect. The motherboard that is in the top box. The lower units on both machines are ok.
Title: Re: IGT Reel Touch Top Video display problem
Post by: Border01 on December 08, 2018, 01:45:31 PM
Oh ok. Can I swap from the working machine?
Title: Re: IGT Reel Touch Top Video display problem
Post by: qbert on December 08, 2018, 02:06:32 PM
I would try just the processor chip ( the one under the heat sink) and see if that's it.
Title: Re: IGT Reel Touch Top Video display problem
Post by: Border01 on December 08, 2018, 03:20:06 PM
Is it the black square one above the button battery?  How do I remove it?
Title: Re: IGT Reel Touch Top Video display problem
Post by: qbert on December 08, 2018, 08:04:43 PM
It's the one with the fan on it. (About an inch and a half square)
The fan and heatsink are clipped on by a silver spring bracket. You must push the spring clip down by where it hooks to the socket.  Then the processor itself has a plastic lever on the side of the socket that it's mounted on. Lots of pins be careful.
You probably also should have some fresh heatsink compound when you reinstall the fan and heatsink on the processor chip.
Title: Re: IGT Reel Touch Top Video display problem
Post by: Border01 on December 09, 2018, 10:39:07 AM
Thanks very much. I will pick up some compound this week and give it a try.  I’ll let you know how I made out
Title: Re: IGT Reel Touch Top Video display problem
Post by: Samm329 on December 09, 2018, 09:13:29 PM
My top box had the same error when I bought it. That little yellow sub-board was the culprit. I bought a new mobo and harvested it’s sub board and it came back to life just like that!
Title: Re: IGT Reel Touch Top Video display problem
Post by: qbert on December 10, 2018, 02:47:31 AM
Sam,
I believe your error was still booting into the game. His lower VFD is still "waiting for video display " so I don't believe his top box is booting at all.
Title: Re: IGT Reel Touch Top Video display problem
Post by: Samm329 on December 10, 2018, 08:15:28 PM
But if his is asking for the calibration like mine was, then what will happen is the bottom display window will say waiting for video display, until the touch part is calibrated — Due note other members; per personal conversation qbert has told me that calibrating after every time turning it on shouldn’t happen; but that’s what my machine likes — but after calibrating he touch, then the machine says me app verify or something if like that, reels spin, and then game starts. If the display part times out, then the game will start the boot sequence again.
Title: Re: IGT Reel Touch Top Video display problem
Post by: Samm329 on December 10, 2018, 08:23:18 PM
Oh!!!!




If you want to eliminate that little yellow sub board, plug an external monitor into the side of your top box. If you have display on it, that sub board is your point of failure. In controls the backlights and the display picture.
Title: Re: IGT Reel Touch Top Video display problem
Post by: qbert on December 11, 2018, 05:54:51 AM
Worth a try James
Title: Re: IGT Reel Touch Top Video display problem
Post by: Border01 on December 12, 2018, 03:50:04 PM
For some reason I didn’t know about the last couple posts till now. I will try it all this weekend.
Title: Re: IGT Reel Touch Top Video display problem
Post by: Border01 on December 14, 2018, 06:48:38 PM
I swapped the processor chip no change. Plugged an external monitor in no display at all. What should I try next?


James
Title: Re: IGT Reel Touch Top Video display problem
Post by: qbert on December 14, 2018, 07:16:08 PM
James what ever is easier for you.
New top box or replace the motherboard with the one on the link I attached to an earlier post on this subject.
Title: Re: IGT Reel Touch Top Video display problem
Post by: Border01 on December 14, 2018, 07:35:51 PM
Should I swap the motherboard from the working machine or just order a new one?
Title: Re: IGT Reel Touch Top Video display problem
Post by: qbert on December 14, 2018, 07:43:43 PM
Kind of a pain in the ass to swap out but that would prove out the motherboard went bad. But remember all of those connections are old and brittle you chance hurting something on the working board.  For the price of the new replacement ( even to CA) I would just wait and get it.
One last thing you did swap the power supplies up top correct?
Title: Re: IGT Reel Touch Top Video display problem
Post by: Border01 on December 14, 2018, 07:52:20 PM
As far as I know I swapped the top power supply correctly I will order the motherboard, looks like a lot of wires up there. As always thanks very much Rich!  Merry Christmas
Title: Re: IGT Reel Touch Top Video display problem
Post by: Border01 on December 14, 2018, 07:58:06 PM
Not sure if it makes any difference but when I power it up the outer monitor lighting comes on very briefly
Title: Re: IGT Reel Touch Top Video display problem
Post by: qbert on December 14, 2018, 08:10:18 PM
That's normal not powered by top motherboard
Title: Re: IGT Reel Touch Top Video display problem
Post by: Border01 on January 11, 2019, 06:31:07 PM
You are a genius Rich,  Munsters is up and running. It was indeed the motherboard. Thanks so much for bringing it back to life.


James
Title: Re: IGT Reel Touch Top Video display problem
Post by: qbert on January 11, 2019, 07:47:53 PM
No problem glad it worked out.
Rich
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