EEPROM ERROR S2000 Reel Touch

[Txseppe]

Howdy Everyone,


I’m experiencing an error on my Lobster Mania IGT S2000 reel touch machine in my residence.  I’ve had the machine roughly 5 years and haven’t had many problems outside of replacing the CMOS and MPU battery.  My MPU is the 504 Rev B. and my 3.6v Varga battery is removed. 


The problem:  I moved from Texas to PA and now I’m getting an error.  Within 30 of starting up the machine I get a “Call Attendant” message.  Before I get “Call Attendant” I see “Waiting for NETPLEX Devices”


I open the machine door (there is no alarm) and “Call Attendant” changes to “EEPROM Error” when I turn the jackpot reset key once I get “EEPROM DEVICE ERROR -0x4”, 2nd turn of jackpot reset key with door still open results in “Some Critical Data May be Lost”, 3rd turn says “Please Wait...Testing Memory”, next it automatically changes to “Waiting for NETPLEX devices” while the bill collector cycles.  The Final Message displayed is “EEPROM Error”


I’m stuck in an endless loop while I’m messing with the lower portion of the machine the cpu runs through its cycle up to the point where it says “One Moment Please... Initializing Please wait”. When I hit that point on the touch screen the speakers make an annoying sound that is consistent and infinite... I usually shut down the machine at this point to save my sanity.


I’ve read lots of threads on NLG trying to fix this.  I’ve tested all battery voltages, checked EPROM seating on the board and applied pressure to each chip to make sure they’re seated all the way.  I saw in a few posts that the 3rd turn of the Jackpot key typically gives a “Press MPU Button for 3-5 seconds” message, I don’t get that but I pressed the little bar above the buttons just to experiment and got the number 5568 in the credits block while “EEPROM Error” was still displayed in messages.  All other cells show red dashes.


I’m stuck, any guidance would help.

[LINDAM]

After holding the MPU button 5 sec. Close the door.

[Txseppe]

Thanks, [size=0px]I pressed the little bar above the buttons and got the number 5568 in the credits block while “EEPROM Error” was still displayed in messages.  All other cells show red dashes. When I close the doors the value remains in the credits block, nothing else [/size][/size][size=0px]I can’t get my picture small enough to attach for some reason.  [/size]

[Txseppe]

See pic

[Txseppe]

I think I’m at a point where I need to order and try a ram and set chip.  How do I determine the correct set for my machine?  I attached a picture of my MPU.  You can bet 15 lines on this machine at up to 5 credits per line.  You can touch to change value from 1,2,3, or 5 cents.

[RB]

The EEPROM is on the mother board not the MPU. It is a 24C16 8 pin dip. They usually don't go bad but I guess it's possible. I would  try to clear it. I can send you clear & key chips. PM if interested.


Since you moved the machine I would also make sure the power supply behind the reels is properly seated & screwed in tightly.

[Txseppe]

Thanks, PM Sent for Ram Clear and Set chips.


I pulled the power supply behind the reels cleaned off the dust and checked for bent connector pins.  Everything looked good so I reinstalled the power supply and fully tighten the screw. 


The error is still the same.

[Txseppe]

Here is the latest update.  I received the clear chip and followed the S2000 ram clear instructions (posted on this site) from 1 - 6.  I will assume most viewers are familiar with the proces which ends with replacing the SB chip and restarting the machine.  Everything works up to the point where I press the MPU reset for 3 seconds and “close the main door”.


Step 7 says the machine will test memory and give “Call Attendant”, at which point you open the door and turn the jp reset 3 times resulting in “Machine type mismatch”.   I unfortunately couldn’t replicate this step.  My machine tests the memory and immediately goes back to the “EEPROM Error” I had before the RAM clear.  I’m right back where I started... Anyone have additional suggestions? 

[Tilt]

If clearing it didn't fix it I would replace the EEPROM.

[Txseppe]

Motherboard EEPROM?  Is there a guide for which part to order and directions for the install?

[Tilt]

It's a 24C16 8 pin chip.  It's the only one in a socket on the motherboard.  Just line up the notch on the chip with the notch on the socket and you'll be all set.

[Txseppe]

New update... EEPROM was replaced on the 960 motherboard.  I did a full ram clear on start up and at Step 7 once again I got the EEPROM Error.


There were a few other errors along the way, as follows:
1.  System Error
2.  Bad type identification-0xAE01
3.  Game EPROM CRC Mismatch -0xB000001
4.  Non-Recoverable data error


All those errors were one time only.  I’m back to my original EEPROM DEVICE ERROR -0x4


What other ideas are there for me to try?  I appreciate the assistance, thanks!

[Txseppe]

I ordered a new motherboard.  After installation do I need to run a Ram Clear on start up?

[Txseppe]

I installed the new motherboard and ran a ram clear cycle.  I’m stilll getting the same EEPROM Error.  I’m not sure what else to try.  Motherboard? Thoughts?  Thanks

[qbert]

1) What is the top box doing during the boot?
2) If you turn the jackpot key again with the main door open what happens?
3) When you press and hold the white button for about 8 seconds. What note is showing on the VFD, does it change?

[Tilt]

Are you sure you got the new one oriented correctly in it's socket? 

[Txseppe]

So interesting change on this latest startup.  I didn’t get the EEPROM Error.  I turned on the machine and it came up with “Call Attendant”.  When I opened the door it said “System Error”. Next I got “Bad type identification-0xAE01”.  It didn’t appear that pressing the MPU reset or turning the jackpot reset was having any effect.  The volume was strange too, it’s just making a loud consistent humming.


The top screen appears to be operating fine, it goes through Bios and sets everything to the point where it says “initializing” I guess at this point it’s waiting on something from the MPU to sync up.  It just says “Initializing...” forever once it reaches this point.

[Txseppe]

The next ON/OFF put me back to EEPROM Error.  A few jackpot resets and a push of the MPU rest got me the “System Error”.  I was able to get the Press Reset Button for 2-3 seconds, i close the door and it says “initializing”. It cycles through the Netplex devices then says “Call Attendant”.  Open door... the evil “EEPROM Error”. 


When I replaced the mother board I left the EEPROM that came with it and just ran a Ram Clear on the first start up.  I have 6 other brand new EEPROMs, I will try to swap one, but something tells me it won’t make a difference.

[Tilt]

You're probably right.  Well if it's not the EEPROM or the motherboard then the next thing to swap would be the MPU board.

[Txseppe]

New EEPROM, same error.  I guess I’ll have to change the MPU it’s a 504 Rev. B.  eBay the best place to get it?