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**Video Poker, Keno, Slots, 21** Gaming machines => WMS Williams Video => Topic started by: Terps on December 17, 2022, 05:15:47 PM

Title: BB2 upper monitor is not displaying during game play
Post by: Terps on December 17, 2022, 05:15:47 PM
Top box is working and displays all of loading instructions, but when the game loads for play, it does not display anything. I have cleared the machine and tried two different games. The game loads completely and can play with with the lower screen working, but no upper monitor. Can send pics and video of the machine loading. Any help would be greatly appreciated!!! Thank you
Terps
Title: Re: BB2 upper monitor is not displaying during game play
Post by: Stayouttadabunker on December 18, 2022, 07:37:29 AM
What game are you loading into the MPU?
It may require a different top display or a "fooler" board.
Title: Re: BB2 upper monitor is not displaying during game play
Post by: Terps on December 18, 2022, 08:57:30 PM
This machine has worked and played both Bier Haus and Airplane, so I know that it’s not that. I have the correct OS cards for both of the games. It stopped working about a month ago. I cleared the machine and it did not solve the issue. Any ideas?

Thanks
Terps
Title: Re: BB2 upper monitor is not displaying during game play
Post by: Stayouttadabunker on December 19, 2022, 06:21:35 AM
I don't know...you're saying it displays the boot up sequence, but doesn't display the game. That doesn't make sense does it?
Hardware issue?
That sounds like maybe a problem maybe with the video card on the MPU - where the VGA video harness plugs into?
(The bottom touchscreen uses the DVI harness.)
Wiggle the VGA plug while on...maybe it's just a bad plug or look for a bent/folded pin inside the VGA plug housing?
I know you said it displays boot-up but maybe plug a laptop into it and see if it works duplicating your laptop's desktop screen?

Maybe a software issue?
If you install back in Bier Haus, does the topbox work again during gameplay? :Scratch-Head:

As you can tell, try checking everything...wiggle connections, try other software, swap MPU's, video cards, or video harnesses...don't give up.
Title: Re: BB2 upper monitor is not displaying during game play
Post by: Yoeddy1 on December 19, 2022, 08:05:22 AM
If you had a dark screen all the time, I’d say check the fuse, check the power molex connector/pins like Bunker mentioned, but you always get the code displaying during boot up and then it goes dark from then on out?  That’s odd.  Reseat MPU too?

Jason
Title: Re: BB2 upper monitor is not displaying during game play
Post by: Stayouttadabunker on July 24, 2023, 04:39:47 AM
Terp,
Did you get your upper monitor working?
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