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**Reel Slots** Gaming Machines => Bally Alpha Reel Games => Topic started by: starcrest on August 29, 2014, 03:44:47 PM

Title: Bally Alpha s9000 can't clear call attendent
Post by: starcrest on August 29, 2014, 03:44:47 PM
Need help here...... The machine plays good for awhile then if I try to add more dollars (before I run out of credits)
Call attendant  (only one) will show up, When I try to clear It with the Audit Switch, the proper screen comes up (accounting, out of service,history etc.......)
The main problem I have Is when I touch the screen to return to game nothing happens, You can touch It till you are sore but, nothing....
It works good If you don't mess with It (after shutting It down and restart....) Does that problem sound familiar to anyone In the land.....
Title: Re: Bally Alpha s9000 cine vision can't clear call attendent
Post by: 777sizzler on August 29, 2014, 04:39:07 PM
Have you tried doing a Full Clear on this using the clear card needed depending on your os and set it up again and tried. 
Title: Re: Bally Alpha s9000 cine vision can't clear call attendent
Post by: starcrest on August 30, 2014, 07:53:08 AM
No, I haven't but I will as soon as I look at the OS and figure out where I can get a clear card...This machine Is fairly new and fairly new to me...S+ Is mostly what I have been working on, I know these are different...Not much experience with Alpha Slant....I could use some guidance.....No hurry since it's labor day weekend and I will be working on It slowly until I learn more about It......
by the way where do you look for the OS configuration?......MPU board?.....Roy 
Title: Re: Bally Alpha s9000 cine vision can't clear call attendent
Post by: starcrest on August 30, 2014, 07:57:45 AM
I just looked at the forum response you gave just below me and got some good Info..To excersize my knowledge......Roy
Title: Re: Bally Alpha s9000 cine vision can't clear call attendent
Post by: starcrest on August 30, 2014, 03:34:06 PM
Ok, Does anyone have or know where I can get this peripheral.........Anyway the OS CF #s Alpha OS 317 -02....64 MB....The date on It is 01/29/2006...

Title: Re: Bally Alpha s9000 cine vision can't clear call attendent
Post by: starcrest on August 30, 2014, 03:53:38 PM
Allow me to clarify, What it is I am looking for from previous post....
I have Alpha s9000 american original slot , having trouble and need the Clear Card, But having trouble finding .....
 OS CF #s Alpha OS 317 -02....64 MB....card ....The date on It is 01/29/2006...
Roy
Title: Re: Bally Alpha s9000 cine vision can't clear call attendent
Post by: 777sizzler on August 30, 2014, 07:09:30 PM
Star, Sorry about they delay.   On new games and problems esp. on some of the newer ones you don't know where they came from etc. so assume nothing.  You would need a 320 clear for it to go in and set the game back up.  You will also need to know what is needed to do this and how to do it if you have never done this.   From your post looks like accounting issues in settings -that you cannot change without clearing and setting up.  Also Some bv's are set a certain way as well depending on what you have--Have no idea. wba,mei --etc.  Just don't know exactly what you have.  Happy "Labor-Day"-- :propeller: . Pictures would help of what you have also for myself and other many smart folks here.  (Guts)
Title: Re: Bally Alpha s9000 cine vision can't clear call attendent
Post by: CVslots on August 30, 2014, 10:03:02 PM
Well....that pretty much sums [size=78%] it up...[/size] :rotfl: :rotfl:
Title: Re: Bally Alpha s9000 cine vision can't clear call attendent
Post by: CommTech on August 30, 2014, 11:26:06 PM
Does the touch screen work at all?  If not then check the USB connections from the touch screen to the MPU.  If the touch screen does work... is it calibrated correctly (if you touch other parts of the screen, do the buttons work)?
Title: Re: Bally Alpha s9000 cine vision can't clear call attendent
Post by: Harp on August 31, 2014, 02:46:51 AM
Star you actually need a 312 Clear

31x OS = 312 Clear
32x OS = 320 Clear
33x OS = 335 Clear

When you get the Call Attendant, open the Main Door, press the White Test Button on the MPU, when the Test Menu Shows what errors are showing in the top right corner of the screen
Title: Re: Bally Alpha s9000 cine vision can't clear call attendent
Post by: starcrest on August 31, 2014, 06:39:50 AM
I don't have much exposure to this Alpha slot, When sw key is turned it says calibrate screen, (touch x to calibrate) that works some time...Turning the sw key to exit It shows the menu on left for returning to game and that is where it dead ends....Touch screen don't work after that.... I agree I am having accounting Issues....That is the only problem I'm having that locks up the machine,
I tightened all the plugs going from and into the mpu and everywhere else...
I will try and post some pics on here of what I am struggling with...
In the meantime I will look for 320 clear card...
The BV head Is WBA 10-ss and Transport Is WBA 13-ss.....That came with the machine and works good when..Cash Can is good,
 all these were tested on another machine...
General note: The touch screen will not release when touched 99% of the time...(touch x to calibrate works , now and then)
but can't get back to game touch screen locks up..... 
Does anyone know where to possibly purchase a 317,320 clear card off hand??
...Roy...
Title: Re: Bally Alpha s9000 cine vision can't clear call attendent
Post by: Harp on August 31, 2014, 07:05:02 AM
Starcrest, you only need a 312 Clear for use with your 317 OS and one of the fine vendors on this site should be able to assist

You keep turning the Jackpot Reset Switch on the side which takes you into the Attendant Menu

Locate the White Test Button on the MPU which is located on the bottom, right of the VGA connection and left of your CF Cards

When you get your Call Attendant, open the Main Door, press the Test Button and see what errors you have listed in the top right corner of the screen
Title: Re: Bally Alpha s9000 cine vision can't clear call attendent
Post by: Harp on August 31, 2014, 07:28:27 AM
Is your Call Attendant Error in a blue or brown box on screen?
Title: Re: Bally Alpha s9000 cine vision can't clear call attendent
Post by: starcrest on August 31, 2014, 07:31:42 AM
I put the  card back in and turned on power and this is far as I can go , accepts no bills, pressing test sw  does nothing,
The pics aren't the best but this is what stuck on......I can't get to Call Attendant no matter what.
cannot get the back to game touch to work...
Title: Re: Bally Alpha s9000 cine vision can't clear call attendent
Post by: starcrest on August 31, 2014, 07:33:17 AM
Backplane Is blue....
Title: Re: Bally Alpha s9000 cine vision can't clear call attendent
Post by: starcrest on August 31, 2014, 07:43:41 AM
I guess I don't know how to send pitures It came out with a garbled mess..I will try again.....
Title: Re: Bally Alpha s9000 cine vision can't clear call attendent
Post by: starcrest on August 31, 2014, 07:45:36 AM
maybe this pic will work...
Title: Re: Bally Alpha s9000 cine vision can't clear call attendent
Post by: starcrest on August 31, 2014, 07:48:24 AM
Ok, This picture is of the problem I'm having...Cannot get any further with this frame...It locks up...
Title: Re: Bally Alpha s9000 cine vision can't clear call attendent
Post by: Harp on August 31, 2014, 07:58:34 AM
This is the Attendant Screen and not the Test Screen Menu

When you see a Call Attendant error, normally when you open the Main Door the box which shows the Call Attendant message will now display the actual reason for the Call Attendant

If it does not show then you would enter the Test Screen (Not the Attendant Screen) if it still does not show I would enter the All Event Log and see what happens prior
Title: Re: Bally Alpha s9000 cine vision can't clear call attendent
Post by: starcrest on August 31, 2014, 08:53:42 AM
Ok, All Good up to now.... I got the call attendant $.20.... finally I turned the Audit SW and It cleared. Now machine Is working ....
 But before that I retightened the OSB.0 plug and reset the cash can (pulled It out and re-inserted It )
All good... for now (If It ain't too broke leave It alone) I also noticed when I move the Cash Can door the BV doesn't work...
So, I taped It shut , maybe I have another more simple problem....
Title: Re: Bally Alpha s9000 cine vision can't clear call attendent
Post by: Ron (r273) on August 31, 2014, 09:59:43 AM
FYI starcrest, if you reduced your picture size to about 1920 x 1080 or less they will turn out better. Also on a reduced size when you double click on the picture they tend to look clearer and not fuzzy.


And now back to your regularly scheduled program.  :propeller: 
Title: Re: Bally Alpha s9000 cine vision can't clear call attendent
Post by: starcrest on August 31, 2014, 10:43:40 AM
Thanks Ron,  I'm using my Wife's laptop and I need more experience on this thing, Must be the senior years getting to me....
...Roy...
Title: Re: Bally Alpha s9000 cine vision can't clear call attendent
Post by: rickhunter on August 31, 2014, 02:30:45 PM
The cash can door has a switch.  That is why when it's half open, the dbv won't work.  You can disable the switch by removing it from the actual swith and just connecting both ends together.  A lot of people do this to avoid the open DBV cash can door open error.
Title: Re: Bally Alpha s9000 cine vision can't clear call attendent
Post by: starcrest on August 31, 2014, 03:06:53 PM
Hey Rick, I was just sitting here thinking of how to do that.......Are those wires Red and Green...Possibly?
Title: Re: Bally Alpha s9000 cine vision can't clear call attendent
Post by: rickhunter on August 31, 2014, 05:36:39 PM
I don't have a cinevision, so the wire colors don't really mean anything.  Basically you find the switch that gets activated when you open and close the dbv can door and remove those wires from the switch and then just join them together.
Title: Re: Bally Alpha s9000 cine vision can't clear call attendent
Post by: 777sizzler on September 02, 2014, 03:48:11 PM
For what it is worth, I just cleared a os-317 with a 320.  Guess my variables were good on what was in the box.
Title: Re: Bally Alpha s9000 cine vision can't clear call attendent
Post by: Harp on September 02, 2014, 04:15:52 PM
What BIOS are you running with the 317 OS
Title: Re: Bally Alpha s9000 cine vision can't clear call attendent
Post by: opman on September 02, 2014, 06:48:09 PM
807 bios use 312 clear with 317 os
809 bios  use 320 clear with 322 thru 326 os
300 bios use 335 clear with 336 os


There are clears that will work in other combinations but these are the ones I know that work.
Title: Re: Bally Alpha s9000 cine vision can't clear call attendent
Post by: 777sizzler on September 02, 2014, 07:06:25 PM
Thanks,  Opman  --If it works-Then Sheet --it works.  As I Knew but Thanks for sharing.  Now--They can all try it -when needed.  - :agreepost: :1: .
Title: Re: Bally Alpha s9000 cine vision can't clear call attendent
Post by: Harp on September 03, 2014, 02:43:50 AM
Hi 777Sizzler, can you tell me what BIOS you are using with your 317OS and works with the 320 Clear

Title: Re: Bally Alpha s9000 cine vision can't clear call attendent
Post by: starcrest on September 03, 2014, 05:19:42 AM
Hey guys, My computer locked up on me Couldn't make a move...
I will look and see what type BIOS this machine has and hope I can find a 320 or whatever It takes....
Roy
Title: Re: Bally Alpha s9000 cine vision can't clear call attendent
Post by: starcrest on September 03, 2014, 06:36:45 AM
I can't get on the screen ....I need to find another way to see what BIOS I'm running....
Title: Re: Bally Alpha s9000 cine vision can't clear call attendent
Post by: rickhunter on September 03, 2014, 11:54:58 AM
Pull out the mpu tray and look at the BIOS chip, it will be the long rectangular one that is on a socket.  There should be a label on it indicating what it is.
Title: Re: Bally Alpha s9000 can't clear call attendent
Post by: coolwavepic on September 08, 2014, 12:58:02 PM
I can't get on the screen ....I need to find another way to see what BIOS I'm running....


I am confused by this post and want to help as much as I can... But is your touch screen going bad? Also this IS NOT A CINEVISION... Its just a S9000E.


You should be able to see what BIOS you have in the DIAGNOSIS screen of the Service Menu. Are you not able to touch?
Title: Re: Bally Alpha s9000 can't clear call attendent
Post by: starcrest on September 08, 2014, 02:05:06 PM
Right, I can touch all day long but, Nothing happens......I can't get to return to game In attendant mode or accounting or out of service...etc.........It's a S9000e....I still need to find the BIOS to go from there......
right now I put It on the back burner until I can get others fixed.....
Title: Re: Bally Alpha s9000 can't clear call attendent
Post by: 777sizzler on September 08, 2014, 02:47:49 PM
I was a little conffused also as I thought this was marked topic solved- :Scratch-Head: .  The os/clear etc. should have nothing to do with touch screen issues. I delivered some of my alphas last week that I tried the 320 on a 317 os. So I could not pull and look.  By fact and law you would NEED a 312 clear on a 317os.  There are show bios chips etc. that allow diff. things. I have had many machines not just alpha where there have been touch screen issues. 
Title: Re: Bally Alpha s9000 can't clear call attendent
Post by: coolwavepic on September 08, 2014, 03:01:08 PM
Right, I can touch all day long but, Nothing happens......I can't get to return to game In attendant mode or accounting or out of service...etc.........It's a S9000e....I still need to find the BIOS to go from there......
right now I put It on the back burner until I can get others fixed.....


Just to make sure I am clear, have you turned the RESET KEY twice to calibrate the monitor? If your touchscreen is dead, RAM CLEARING may not help.
Title: Re: Bally Alpha s9000 can't clear call attendent
Post by: 777sizzler on September 08, 2014, 04:08:26 PM
coolwave,  Your in-box is full and you cannot recieve pms,  You pm'd me earlier.
Title: Re: Bally Alpha s9000 can't clear call attendent
Post by: starcrest on September 08, 2014, 04:47:18 PM
I agree, Clear will not help at this point...I will go back to the machine at a later date and let you know how It turned out....
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