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Author Topic: Posts Getting Cut Off.  (Read 6914 times)

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Offline DB26

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Re: Posts Getting Cut Off.
« Reply #20 on: June 02, 2021, 11:18:46 AM »
Safari iPhone cant seem to type more than a few words

Do you have a different browser (or can you install an alternate browser) to try accessing the site and see if you still have an issue?


I will download another browser and report back.
-Robert

Offline DB26

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Re: Posts Getting Cut Off.
« Reply #21 on: June 02, 2021, 01:31:41 PM »
No new browser yet but It seems I have discovered something about my problem. It appears my text is deleted after I use an apostrophe. As in the punctuation used to condense do not and can not. Have not tested it with other punctuation but I noted this when editing my posts a million times. Always deleted after the apostrophe.
-Robert

Offline Sunrise Side

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Re: Posts Getting Cut Off.
« Reply #22 on: June 02, 2021, 07:04:10 PM »
I got a PM from a member  and  it is Cut off.


 Greetings to all, will you

Offline idesign

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Re: Posts Getting Cut Off.
« Reply #23 on: June 03, 2021, 08:35:07 AM »
So I just experienced text being cut off to but I was using my iphone with Safari.  Never seen that before though.
If it ain't broke don't mess with it.....

Offline jay

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Re: Posts Getting Cut Off.
« Reply #24 on: June 03, 2021, 09:20:58 AM »
Its been happening to me more frequently but I have been told that I talk to much ........  :rotfl:
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Offline DB26

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Re: Posts Getting Cut Off.
« Reply #25 on: June 03, 2021, 11:42:53 AM »
I have a new browser, Firefox as recommended...


EDIT: I tried to use apostrophies again and it still cut off everything after it.
-Robert

Offline Joeylc

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Re: Posts Getting Cut Off.
« Reply #26 on: June 03, 2021, 01:01:31 PM »
test ' test2
"Sell one game, two more shall take its place!"
"The Seeds of our Ultimate Destruction are Slowly and Quietly being Planted in the Fertile soil of Political Correctness”
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Hottest day in the United States recorded August 11, 1983 at 2:21 p.m. was 132 F. - recorded in the shade at the Bullhead City Fire Department. 
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Offline Joeylc

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Re: Posts Getting Cut Off.
« Reply #27 on: June 03, 2021, 01:04:12 PM »
test one can't 123456789 test
"Sell one game, two more shall take its place!"
"The Seeds of our Ultimate Destruction are Slowly and Quietly being Planted in the Fertile soil of Political Correctness”
                                                                   Joey Carruthers 2011


Hottest day in the United States recorded August 11, 1983 at 2:21 p.m. was 132 F. - recorded in the shade at the Bullhead City Fire Department. 
BUT IT WAS A DRY HEAT


I Have gone to find myself, and if I get back before I return, keep me here!
  ???


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Offline DB26

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Re: Posts Getting Cut Off.
« Reply #28 on: June 03, 2021, 05:42:17 PM »
Test test ...

Edit: Still deleting after apostrophies for me. Weird. Maybe I will just remove them from my writing.
-Robert

Offline kayjay

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Re: Posts Getting Cut Off.
« Reply #29 on: June 03, 2021, 05:55:42 PM »
I posted a reply today, my first post in several months and have encountered the error in this string.

I just hit return twice and am posting this response to see if the complete message comes through.

Offline kayjay

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Re: Posts Getting Cut Off.
« Reply #30 on: June 03, 2021, 06:01:14 PM »
My latest post went through in its entirety. I think the problem was that I used an apostrophe in one of my previous messages and a quotation mark in the other. That

Offline knagl

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Re: Posts Getting Cut Off.
« Reply #31 on: June 03, 2021, 07:11:19 PM »
For what it's worth, it sounds like this could be an issue with "fancy" /smart/curly quotes (the curly quotation marks and apostrophes, instead of the ones that are just straight up and down). I'm typing on my phone with apostrophes and quotes that aren't the fancy ones and it's working fine.

I'll do some research and see what I can find.

Edited to add: it does indeed seem to be an issue with those marks and UTF-8. Maybe Safari recently changed something in an update that is making this occur more frequently now for folks using that browser?

Joey, please check out these two links:

https://wiki.simplemachines.org/smf/Why_do_I_have_partially_blank_or_missing_text_in_posts

https://www.simplemachines.org/community/index.php?topic=472921.0

The ultimate solution is to convert the forum to UTF-8. The steps are here: https://www.simplemachines.org/community/index.php?topic=472921.msg3422230#msg3422230
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Offline lookes

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Re: Posts Getting Cut Off.
« Reply #32 on: June 03, 2021, 07:28:09 PM »
Other people have noticed the apostrophe problem with the SMF forum software. It's not just NLG. My thought is that it is caused by code used to convert UTF-16 encoded characters to UTF-8. It runs into some character it doesn't like and loses everything after that.  Change the font face and try to replicate the problem.

Test' 123
Test' 123
Test' 123

Seems to work for me, at least in the preview. It's working.
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Offline DB26

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Re: Posts Getting Cut Off.
« Reply #33 on: January 28, 2022, 09:44:45 PM »
It is doing it again
-Robert

Offline DB26

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Re: Posts Getting Cut Off.
« Reply #34 on: January 29, 2022, 04:55:59 PM »
I rebuilt your post from the numerous attempts.

What device/operating system are you using? This site, as stated on the front page, is optimized for best use with Firefox. It also works fine with Safari and likely with Google Chrome or other similar browsers.

I post from my iPhone using safari.
-Robert

Offline shortrackskater

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Re: Posts Getting Cut Off.
« Reply #35 on: January 29, 2022, 05:02:47 PM »
I just read that thread from last year. Have you updated your phone recently? There have been numerous updates and many other members are using iPhones without this UTF-8 (or whatever it is) issue.
I'm going edit and merge this back to that thread so you can get help with your machine in its proper area and so this thread doesn't turn into a mess.
Consider becoming a regular contributing member, which helps pay costs to keep this site up and running so you can keep your machine up and running :)

Offline knagl

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Re: Posts Getting Cut Off.
« Reply #36 on: January 29, 2022, 05:11:46 PM »
The ultimate solution is to convert the forum to UTF-8. The steps are here: https://www.simplemachines.org/community/index.php?topic=472921.msg3422230#msg3422230

This will fix the issue.
If you find this site helpful, please consider making a small donation to help defray the cost of hosting and bandwidth.

Please do not PM me for support or "how to" requests -- please post your request in the forum so that everyone may assist you and everyone can benefit from the answer to your question!  Thanks! :)

Offline shortrackskater

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Re: Posts Getting Cut Off.
« Reply #37 on: January 29, 2022, 05:16:27 PM »
Kevin
I just read your post form last year too. I remember all this now. There was some reason Joey was hesitant to do this before. He did another update and the site crashed. But you know more about this than me! I can let Scotty know.
But why is this happening with only one or two members?
I was just in the NLG admin site maintenance, and saw that little button. "Run Task Now."
Consider becoming a regular contributing member, which helps pay costs to keep this site up and running so you can keep your machine up and running :)

Offline knagl

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Re: Posts Getting Cut Off.
« Reply #38 on: January 30, 2022, 02:13:47 PM »
The key is just to do a full backup first so that if for some reason anything goes wrong we can easily revert to where we're at now. We should be doing periodic backups anyway (independent of anything the web host is doing) in case of any catastrophic data loss by the web host.

As to why it's only happening with some members, it has to do with their browser/device sending "fancy" (curly) quotation marks and apostrophes when they post as opposed to most browsers which send them as regular quotes/apostrophes. If someone composes their post in Microsoft Word, for example, then copies and pastes it into a post here, that could also trigger the issue as Word uses fancy/smart/curly quotation marks.
If you find this site helpful, please consider making a small donation to help defray the cost of hosting and bandwidth.

Please do not PM me for support or "how to" requests -- please post your request in the forum so that everyone may assist you and everyone can benefit from the answer to your question!  Thanks! :)

Offline lookes

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Re: Posts Getting Cut Off.
« Reply #39 on: January 30, 2022, 04:09:57 PM »
Yes. This is a problem with the forum software and I think a fix was issued. The problem is that it does already try to convert UTF-16 and UTF-32 to UTF-8. It converts them so that the posts take far less space in the database. The converter has problems. It needs to be updated.
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