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Author Topic: Copy AVP hard drive?  (Read 3044 times)

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Offline RayV

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Copy AVP hard drive?
« on: March 03, 2023, 07:29:01 AM »
Ok so I broke down and got an Ekey7 and diagnostic from RB for my AVP after I got a “No game enabled” error.
I have been plagued with random reboots while the machine is idling and “presentation manager” errors almost since I’ve had this machine.
I got the Ekey yesterday and got it up and running again but I am still having these reboots out of the blue and usually it shows this error after the reboot.
Some people are telling me it could be the hard drive
The guy I got this machine from put a new HP 250GB SSD drive in it and my question is, can these drives be copied easily?
I just want to try a new drive to see if that solves the problem but I do not have any of the game files to reload
« Last Edit: March 06, 2023, 09:44:26 AM by RayV »

Offline Yoeddy1

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Re: Copy AVP hard drive?
« Reply #1 on: March 03, 2023, 07:52:16 AM »
Whenever I hear about random reboots, I tend to lean more towards the power supply or even the ribbon cable that connects to the CPU.  Have you reseated those?

Thanks,
Jason


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Offline RayV

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Re: Copy AVP hard drive?
« Reply #2 on: March 03, 2023, 08:09:48 AM »
Whenever I hear about random reboots, I tend to lean more towards the power supply or even the ribbon cable that connects to the CPU.  Have you reseated those?

Thanks,
Jason

Yes
I pulled the box out last night to inspect the inside.
I made sure all the cables were good and tight.
I let it sit idling and after about 30 minutes it rebooted with that error.

Offline Stayouttadabunker

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Re: Copy AVP hard drive?
« Reply #3 on: March 03, 2023, 08:15:25 AM »
Can I ask Yoeddy1, what size SSD's are you using on your machine?
I wonder if the AVP's have some sort of drive size limits?

Anyways, Googling gave me a suggestion to look at...>>>

"We got it.  It was a lil gremlin in the printer harness.  Last night before i left i remembered that Pot 'O Golds will go in to a presentation error because something happened with the printer.  I had my guys swap full printer assemblies with the next machine and it works fine now.  In fact, so does the one they swapped it with.  My guess is that some pins in the harness are getting loose and were tightened up (for the time being) when we swapped harnesses."

Maybe if you don't have another printer harness to try, how about disconnecting and re-connecting the printer harness a few times to try to get a better pin contact?
Remember, the more you tell us - the better we can help you!

Consider becoming a regular contributing member, which helps pay costs to keep this site up and running so you can keep your machine up and running :)

Offline RayV

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Re: Copy AVP hard drive?
« Reply #4 on: March 03, 2023, 08:23:37 AM »
Can I ask Yoeddy1, what size SSD's are you using on your machine?
I wonder if the AVP's have some sort of drive size limits?

Anyways, Googling gave me a suggestion to look at...>>>

"We got it.  It was a lil gremlin in the printer harness.  Last night before i left i remembered that Pot 'O Golds will go in to a presentation error because something happened with the printer.  I had my guys swap full printer assemblies with the next machine and it works fine now.  In fact, so does the one they swapped it with.  My guess is that some pins in the harness are getting loose and were tightened up (for the time being) when we swapped harnesses."

Maybe if you don't have another printer harness to try, how about disconnecting and re-connecting the printer harness a few times to try to get a better pin contact?

Yes I can try that.

Offline Stayouttadabunker

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Re: Copy AVP hard drive?
« Reply #5 on: March 03, 2023, 09:12:49 AM »
RayV,
Looking at your RED screen messages, I see that your date is way off...or is that a photo from Jan 4th, 2021?
I don't think that means anything tho.
Your machine doesn't really know the exact time or date anyways - as it's not hooked up online to anything.

Can you show us the label on your HP hard drive?
We're using SanDisk, PNY, and Transcend SSD's.
Want to see the SSD model number on yours - there may be some capability issues?

Cool thing is your player tracking plate is from the Oneida Casino...I've seen those before with the small pine tree.
« Last Edit: March 03, 2023, 12:20:58 PM by Stayouttadabunker »
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Consider becoming a regular contributing member, which helps pay costs to keep this site up and running so you can keep your machine up and running :)

Offline RayV

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Re: Copy AVP hard drive?
« Reply #6 on: March 03, 2023, 11:26:09 AM »
RayV,
Looking at your RED screen messages, I see that your date is way off...or is that a photo from Jan 4th, 2021?
I don't think that means anything tho.
Your machine doesn't really know the exact time or date anyways - as it's not hooked up online to anything.

Can you show us the label on your HP hard drive?
We're using SanDisk and Transcend SSD's.
Want to see the SSD model number on yours - there may be some capability issues?

Cool thing is your player tracking plate is from the Oneida Casino...I've seen those before with the small tree.

That’s an old photo, for some reason I thought I’ve only had this machine for a year but is been a little over 2 years.
Got it in the fall of 2020, the error has been happening that long.
I just looked at the HD last night and it’s an HP 250GB, give me a little bit and I will take a pic of it.

Offline RayV

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Re: Copy AVP hard drive?
« Reply #7 on: March 03, 2023, 12:11:42 PM »
Here is a picture of the hard drive

Offline Stayouttadabunker

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Re: Copy AVP hard drive?
« Reply #8 on: March 03, 2023, 01:02:52 PM »
Okay, You've got a HP SSD S700 250GB model.

Hopefully someone will see this and let us know if this drive is good or not for an AVP.

I'm assuming you have the 660 Brainbox?

Here's a topic before last xmas on hard drive sizes you can look at...>>>


https://newlifegames.com/nlg/index.php?topic=38047.0
Remember, the more you tell us - the better we can help you!

Consider becoming a regular contributing member, which helps pay costs to keep this site up and running so you can keep your machine up and running :)

Offline RayV

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Re: Copy AVP hard drive?
« Reply #9 on: March 03, 2023, 01:27:13 PM »
Okay, You've got a HP SSD S700 250GB model.

Hopefully someone will see this and let us know if this drive is good or not for an AVP.

I'm assuming you have the 660 Brainbox?

Here's a topic before last xmas on hard drive sizes you can look at...>>>


https://newlifegames.com/nlg/index.php?topic=38047.0

Is the 660 the same as the 3.0?
There are a couple of stickers on it that say 3.0M

Offline RayV

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Re: Copy AVP hard drive?
« Reply #10 on: March 03, 2023, 01:47:27 PM »
Here are some screen shots of the system status screens.
If anyone can tell me if any of these look out of whack, especially the temps, that would be great.

Offline RayV

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Re: Copy AVP hard drive?
« Reply #11 on: March 03, 2023, 01:48:05 PM »
Obviously the battery status looks good

Offline Yoeddy1

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Re: Copy AVP hard drive?
« Reply #12 on: March 03, 2023, 04:01:37 PM »
Mine’s a 1TB Seagate SSD.  Overkill, but I had to find a use for it.  Working fine.

Jason


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Offline sixcardmark

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Re: Copy AVP hard drive?
« Reply #13 on: March 03, 2023, 04:14:12 PM »
I have used transcend, pny, and crucial ssd's with no problems.

Offline RayV

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Re: Copy AVP hard drive?
« Reply #14 on: March 03, 2023, 04:19:57 PM »
I have used transcend, pny, and crucial ssd's with no problems.

You guys see anything amiss with those status screens?
Particularly the temps?

Offline Stayouttadabunker

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Re: Copy AVP hard drive?
« Reply #15 on: March 03, 2023, 04:58:36 PM »
I'm no where near an AVP at the moment but consider that the temperatures don't really level off until the machine has been on for a few hours.
Your GPU's average of 64 degrees..I think that's okay?...I wish I could verify that for you.
I think it has to stay between 49 and 75?

The NorthBridge is borderline at 42C when max is 43C.
It's a memory controller hub on the main MPU board in the Brainbox.
It might have a heatsink with a fan on it....see if any fans are sluggish or not moving.

I usually take a the tip of a pen and see if the fins of the fan spin freely when the power is OFF.
If there's too much resistance, can you imagine how many amps it takes to get that fan started to spin?

Excessive amperage draws are hard on power supplies...in your machine, there are two of them.
With the power off, that's a perfect opportunity to check all of your machine's fans...there will be a bunch on the monitors as well.
Bad fans are power supply killers.
« Last Edit: March 06, 2023, 07:07:24 AM by Stayouttadabunker »
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Re: Copy AVP hard drive?
« Reply #16 on: March 04, 2023, 07:00:45 AM »
I would pull power supply and look for bulging caps.  Reboots like that are very often power related.  The northbridge temp is close to max as well, I would also check the fans inside the mpu as was suggested before.
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Offline RayV

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Re: Copy AVP hard drive?
« Reply #17 on: March 04, 2023, 01:12:11 PM »
Yeah this thing has got me beyond aggravated.
Just turned it on and hit the 1st game to play and boom…locks up as the game is loading.
Reboots to the same damn error “Presentation Manager:Process Exit Failure”
I have a package coming from RB, should be here next week and I am ordering a couple new hard drives for it.
Going to start from scratch and see what happens.


Edit - Reboot and 2 minutes in it goes off again
Its never done it that fast before so obviously something is really jacked up.

Offline Stayouttadabunker

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Re: Copy AVP hard drive?
« Reply #18 on: March 04, 2023, 02:19:40 PM »
I'd be disconnecting the printer and setting it to just do [Attendant Hand Pays] for now to see if that resolves anything...if the error goes away , then you're certain it's the printer causing the problem.
That's the easiest test you can try.

But yeah, the power supply dying, will cause errors to happen more frequently.
Remember, the more you tell us - the better we can help you!

Consider becoming a regular contributing member, which helps pay costs to keep this site up and running so you can keep your machine up and running :)

Offline RayV

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Re: Copy AVP hard drive?
« Reply #19 on: March 04, 2023, 03:25:03 PM »
I'd be disconnecting the printer and setting it to just do [Attendant Hand Pays] for now to see if that resolves anything...if the error goes away , then you're certain it's the printer causing the problem.
That's the easiest test you can try.

But yeah, the power supply dying, will cause errors to happen more frequently.

I should have tried that the other day when you mentioned it.
I just disconnected the printer and lo and behold, it booted just fine and it’s been running fine for the last 30 minutes.
I am not going to hold my breath but I am going to let it run and see what happens.


 

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