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Bill Validators, Currency Acceptors and Printers => JCM WBA 10, 11, 12, 13, 14, 20, 21, 22, and 23 Bill Validators => Topic started by: nevadabob77 on August 05, 2016, 02:11:03 PM

Title: WBA 10/11/12/13 erratic operation
Post by: nevadabob77 on August 05, 2016, 02:11:03 PM
I'm still a "newbee" but I am learning a lot from you guys on the forum...thanks!  My latest delema is that I have two Game Kings and both have WBA 10/11/12/13 bill validators.  Both have TITO.  One of the B.V.s works perfectly all the time.  The other is at best erratic.  When the machine is first powered on the LED's light up and it will process currency with no problems but it may take three or four trys for it to process a ticket. Occasionaly it will get stuck in a forward & reverse cycle without any ticket or bill inserted then after a few minutes it shut's it'self down.  The other B.V. works perfectly in both machines so it is not a problem inherent to the machine. I have also switched the cash boxes....did't help.....same results.  Perhaps there's a fix for this without replacing the bill validator?  As always, I appreciate any help I can get.
Title: Re: WBA 10/11/12/13 erratic operation
Post by: Shaggy on August 05, 2016, 03:21:50 PM
Have you tried removing the head and cleaning those optics? It may be something as simple as a dust problem. No cleaners or alcohol (except for the operator) just clean water and a q-tip or rag.

Dave
Title: Re: WBA 10/11/12/13 erratic operation
Post by: nevadabob77 on August 05, 2016, 04:19:42 PM
Thanks, Shaggy


Yes I already did the cleaning thing and BTW my cleaning methods were based on what I learned from reading the forum.  But cleaning did not help.  Nor did the Bourbon that I used for testing the results.


 :Tongue_Out:


 TB
Title: Re: WBA 10/11/12/13 erratic operation
Post by: RB on August 05, 2016, 04:27:07 PM
Try swapping the heads. That should tell you if the problem is there or with the transport. My odds are on the head.
Title: Re: WBA 10/11/12/13 erratic operation
Post by: nevadabob77 on August 05, 2016, 05:24:39 PM

Thanks!


I'll try that.
Title: Re: WBA 10/11/12/13 erratic operation
Post by: Shaggy on August 05, 2016, 05:33:54 PM
Thanks, Shaggy


Yes I already did the cleaning thing and BTW my cleaning methods were based on what I learned from reading the forum.  But cleaning did not help.  Nor did the Bourbon that I used for testing the results.


 :Tongue_Out:

 


 TB

 :agreepost:  Yes Sir!
Title: Re: WBA 10/11/12/13 erratic operation
Post by: nevadabob77 on August 07, 2016, 07:30:18 AM
I decided not to try and change the heads.  My fear is that having never done this I could wind up with two bill validators that don't work.  I read about calibration using a black and white card.  Does this work?  Could calibration be what I need? Otherwise I'll probably look for replacement B.V. 
Title: Re: WBA 10/11/12/13 erratic operation
Post by: rickhunter on August 07, 2016, 10:31:28 AM
The head calibration is held in the transport, so changing the heads is not going to mess up anything.  Calibration may fix your problem, but I've had heads that even after calibration have issues with acceptance.  Honestly, these things are inexpensive enough that you are probably just better off buying a new transport/head that is known to be fully functional than going down the path of fixing what you have, especially since you lack the equipment to do troubleshooting and calibration.  The calibration paper is also super hard to find now, and when you find it, they are selling for well over $50, which is more than you are going to pay for a working setup. 
Title: Re: WBA 10/11/12/13 erratic operation
Post by: nevadabob77 on August 07, 2016, 04:53:40 PM
Thanks for the good advice....I'll replace it.
Title: Re: WBA 10/11/12/13 erratic operation
Post by: nevadabob77 on August 09, 2016, 05:26:20 AM
I swapped the two heads and got the same results from the head in question.  Both transports seem to be ok.  I did check for loose wires and I did a cleaning of the sensors with a Q tip and water. So, I'll just replace the bad head.Thanks again!
Bob
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