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**Reel Slots** Gaming Machines => IGT Reel Touch Games => Topic started by: Samm329 on October 19, 2018, 11:40:15 AM

Title: Working machine booting up with protocol mismatch
Post by: Samm329 on October 19, 2018, 11:40:15 AM

Hello,


   I had a fully working double diamond run, reel touch. It was working fine and I shut it down. Now when I boot the unit it starts up and says call an attendant.


The machine says:


Event 0 bill stacker open
Event 1 auxio protocol mismatch
Event 2 auxio comm failure
Event 3 auxio bonus unsupported


The machine was working fine and when I shut it down it was with credits still in it and the denomination was set to $.02 if that has anything to do with it


Any help to try to figure out what’s going on would be greatly appreciated!

Title: Re: Working machine booting up with protocol mismatch
Post by: qbert on October 19, 2018, 03:47:10 PM

What does the top screen show when it's booting up?

Title: Re: Working machine booting up with protocol mismatch
Post by: Samm329 on October 19, 2018, 11:37:44 PM

It boots up as normal and just says call attendant in blue

Title: Re: Working machine booting up with protocol mismatch
Post by: qbert on October 20, 2018, 04:41:16 AM

Reseat the cash box, bill validator should then cycle.
Lift and lower the door latch a few times with the door closed. Where are you reading the events?
What is displayed on the VFD

Title: Re: Working machine booting up with protocol mismatch
Post by: Samm329 on October 22, 2018, 08:42:20 PM

I tried all those things. I am reading them from the event log for tilts.

Title: Re: Working machine booting up with protocol mismatch
Post by: qbert on October 23, 2018, 02:23:20 AM

When you turn the machine on what does the VFD say?
The blue display on the left side.