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**Video Poker, Keno, Slots, 21** Gaming machines => IGT I-Game and Game King => Topic started by: SilverFerret on November 05, 2019, 09:15:54 AM

Title: Need help quick!
Post by: SilverFerret on November 05, 2019, 09:15:54 AM
I'm finally getting around to upgrading my 3902 platform to an 044 and I have today to do it before going back to work for a week. I'm trying to change to backplane but can't seem to get any of the plugs to come out. I'm not sure how forceful I need to be because I'm sure they haven't moved since it came off the assembly line. It's a bit tough with crappy eyesight and progressive lenses to see what I'm doing with the tabs on the plugs but I can't feel any movement in the plugs. Do they get stuck from being in the same place all this time? Would contact cleaner work like WD40 and help loosen them?
Please, if you've done this before, let me know.
Thanks, Jim
Title: Re: Need help quick!
Post by: wizeone on November 05, 2019, 11:28:30 AM
they do tend to want to stay together after a while(even worse when there is a drink spill on them)..


just need to carefully move them up, down, side to side, eventually they will come loose.  you don't want to use wd40 on them
Title: Re: Need help quick!
Post by: Z71OFFROAD on November 05, 2019, 11:33:07 AM
There is a locking tab, make sure you press the tab as you work the plug back and forth.
Title: Re: Need help quick!
Post by: SilverFerret on November 05, 2019, 01:12:51 PM
Thanks guys, I'm a numbskull. I was thinking the tabs have to be lifted not depressed. I had it backwards. Funny how things work when you operate them correctly.
Thanks again, Jim
Title: Re: Need help quick!
Post by: sixcardmark on November 05, 2019, 01:25:54 PM
When you go to plug in everything in the deluxe motherboard there is one harness connector you will have to flip upside down.
Title: Re: Need help quick!
Post by: SilverFerret on November 06, 2019, 05:47:55 PM
Thanks, everything went together fine. Unfortunately I thought I had the right key chip but I forgot I had the key chip for the legacy board (key 40). Just ordered key 28.
Thanks all, Jim
Title: Re: Need help quick!
Post by: Tilt on November 06, 2019, 06:48:56 PM
When you get your Key 28 handle your flash board with extreme care.  Ground yourself to the cabinet first, and better yet, if you have a wrist strap use that.  They're easily damaged by ESD (electrostatic discharge..aka static electricity).  If you have to handle one it's best to do it by the edges.  In lieu of Key 28 I highly recommend getting GKDEV039 bootchip.  It has a keychip function built in as well as the ability to turn off DSA/SHA checks so your MPU will boot in a few seconds rather than a couple of minutes.  Contact member RB if you want to obtain one.
Title: Re: Need help quick!
Post by: SilverFerret on November 07, 2019, 11:41:56 AM
Thanks Tilt, I may look into that.
Thanks, Jim
Title: Re: Need help quick!
Post by: SilverFerret on November 10, 2019, 07:17:37 AM
Well I'm disappointed to say after receiving the Key 28 chip, I still can't seem to get her up and running. I am able to get to the clear Ram/Eeprom/and key chip mode screen but it only clears Ram then get's stuck at Clearing Eeprom(pictured below). Not sure what to do next. Any ideas?
Thanks, Jim
Title: Re: Need help quick!
Post by: Stayouttadabunker on November 10, 2019, 09:02:01 AM
I'd shut it off and try it again.

How long were you waiting?

Was there credits on the machine?
Title: Re: Need help quick!
Post by: SilverFerret on November 10, 2019, 10:33:30 AM
I waited a good 20+ minutes. It's a new Backplane and CPU so I doubt the credits thing is an issue... if so, I'd have to swap back to 3902 platform to clear. I did shut if off and try again and same thing. I even tried to go right to key chip mode and it locked up there also.
Not sure what to do.
Thanks, Jim
Title: Re: Need help quick!
Post by: Stayouttadabunker on November 10, 2019, 01:02:46 PM
You got a Key45?
I use that thing a lot and it works every time!  :yes:
Title: Re: Need help quick!
Post by: Tilt on November 10, 2019, 03:54:06 PM
Key 45 isn't going to work on an I-game 044 Flash card. 

Do you have an EPROM burner?  If so, remove the EEPROM from the backplane and use your EPROM programmer to erase it.  I ran into this issue once before and I'm trying to remember how I resolved it.  It may have been the wrong EEPROM on the backplane.  The EEPROM on the 044 backplane is a 24C256 right?
Title: Re: Need help quick!
Post by: SilverFerret on November 10, 2019, 05:52:42 PM
Key 45 isn't going to work on an I-game 044 Flash card. 

Do you have an EPROM burner?  If so, remove the EEPROM from the backplane and use your EPROM programmer to erase it.  I ran into this issue once before and I'm trying to remember how I resolved it.  It may have been the wrong EEPROM on the backplane.  The EEPROM on the 044 backplane is a 24C256 right?


I'll have to look.
Thanks, Jim
Title: Re: Need help quick!
Post by: Stayouttadabunker on November 10, 2019, 08:45:28 PM
Key 45 isn't going to work on an I-game 044 Flash card. 
okay thanks...I overlooked "Flash card"  :duh:
Title: Re: Need help quick!
Post by: SilverFerret on November 14, 2019, 11:49:49 AM
So, I've swapped the Eeprom on the motherboard and that didn't do the trick. It was suggested that with the 044 platform, that if the battery on the CPU is below 3v this happens so I've replaced it and so far no luck. Tilt also stated that when swapping the motherboard, I'll need to flip over one of the connectors but that wasn't the case unless I did it without realizing it but I also heard some do and some don't. Could it be some 044 motherboards won't work with some 044 CPU's? I don't know... just fishing for a solution.
Thanks, Jim
Title: Re: Need help quick!
Post by: Tilt on November 14, 2019, 12:26:01 PM
Was it the correct EEPROM 24C256?  An EEPROM from a 3902 (24C16) won't work. Also make sure it's oriented in the socket correctly.

That was sixcardmark who mentioned the connector flip, but it will only fit one way anyhow.

There probably is different rev 044 motherboards, but they should all work with an 044 MPU. 
Title: Re: Need help quick!
Post by: SilverFerret on November 14, 2019, 01:12:30 PM
Was it the correct EEPROM 24C256?  An EEPROM from a 3902 (24C16) won't work. Also make sure it's oriented in the socket correctly.

That was sixcardmark who mentioned the connector flip, but it will only fit one way anyhow.

There probably is different rev 044 motherboards, but they should all work with an 044 MPU.


It's a 24FC256 EEprom
I put it in a EEprom eraser so not 100% sure if it erased but I suspect so... it's one of those ultraviolet light erasers. I'm trying it again.
Thanks, Jim
Title: Re: Need help quick!
Post by: Tilt on November 14, 2019, 03:18:56 PM
Ok, that's the correct one.  It's an electrically erasable read only memory IC.  It can't be erased with UV, but if you have an eprom programmer most will support EEPROMs too.  You select it as the device type and there's usually an erase menu button that you can click on to erase it.
Title: Re: Need help quick!
Post by: SilverFerret on November 17, 2019, 09:53:19 AM
Ok, that's the correct one.  It's an electrically erasable read only memory IC.  It can't be erased with UV, but if you have an eprom programmer most will support EEPROMs too.  You select it as the device type and there's usually an erase menu button that you can click on to erase it.


Okay, I used my Batronix burner and erased the EEprom. No luck. Funny thing though with all the back and forth with removing and replacing the EEprom, I forgot to put it back in and fired up the machine with the Key28 and I quickly got excited as it flew right through the "clear motherboard EEprom" step only to realize what I had done. But with that, doesn't it pretty much narrow down that it is in the EEprom or motherboard?
Thanks, Jim
Title: Re: Need help quick!
Post by: Tilt on November 17, 2019, 10:07:24 AM
Well you swapped the EEPROM, so that isn't likely the cause of the problem.  There's not much on the motherboard that would effect reading/writing to the EEPROM, just a few resistors.  I'd try another MPU board first.
Title: Re: Need help quick!
Post by: SilverFerret on November 18, 2019, 09:56:47 AM
Well you swapped the EEPROM, so that isn't likely the cause of the problem.  There's not much on the motherboard that would effect reading/writing to the EEPROM, just a few resistors.  I'd try another MPU board first.


Yes, I swapped the EEprom  but realized it was different on the 3902 motherboard so the original one is back in. I've erased the original EEprom with my chip burner and it says successfully erased it but the key chip process continues to get hung up on the "Clear motherboard E2" step. Do EEproms ever go bad even though they erase properly in the burners. I just can't see how it's not related to the EEprom somehow. I've also swapped CPU's as well as using a legacy board with a 3902 program and that also won't get past the Eprom step. I'm stuck.
Thanks, Jim
Title: Re: Need help quick!
Post by: Tilt on November 18, 2019, 10:01:59 AM
Yeah it's possible.  Create a file with all zeros, then write and verify it.  If it's good erase it and it should be all FF's.  If that works then the EEPROM most likely good.
Title: Re: Need help quick!
Post by: SilverFerret on November 18, 2019, 10:39:15 AM
Yeah it's possible.  Create a file with all zeros, then write and verify it.  If it's good erase it and it should be all FF's.  If that works then the EEPROM most likely good.


Not sure if I did what you asked but I think so and this is the result (pictured).
Let me know if it looks correct or I need to do something else.
Thanks, Jim
Title: Re: Need help quick!
Post by: Tilt on November 18, 2019, 11:21:57 AM
That EEPROM is definitely bad.  Those 40's should be 00's and you can see there's a pattern to it as well.  I have some extras if you PM me an address I'll send ya one no charge.
Title: Re: Need help quick!
Post by: SilverFerret on November 18, 2019, 11:25:23 AM
That EEPROM is definitely bad.  Those 40's should be 00's and you can see there's a pattern to it as well.  I have some extras if you PM me an address I'll send ya one no charge.


That'd be awesome. Will do.
Thanks. Jim
Title: Re: Need help quick!
Post by: SilverFerret on November 23, 2019, 03:53:11 PM
Thanks to Tilt, I've made it past the keychip process and game set up but my difficulties are not over. When I exited the keychip process and arrived at the screen pictured below, I have no touchscreen and it's locked up. It won't accept bills and the buttons aren't lit up. Any ideas?
Thanks, Jim
P.S. It's a brand new Ceronix monitor (6 months old) that I've never trouble with before.
Title: Re: Need help quick!
Post by: Stayouttadabunker on November 23, 2019, 04:03:28 PM
Open door, turn reset key (I think twice) to get into touchscreen calibrate...

Check also if the Novram plug is loose on the TS driver board.
Title: Re: Need help quick!
Post by: sixcardmark on November 23, 2019, 04:05:20 PM
Open door L is MPU logic door.  Pull mpu tray and look above where it slides in.  You will see wires you can jump to close the circuit.
Title: Re: Need help quick!
Post by: SilverFerret on November 23, 2019, 04:36:14 PM
Open door L is MPU logic door.  Pull mpu tray and look above where it slides in.  You will see wires you can jump to close the circuit.


Thanks but I'm going to need a picture or something to know what you're describing.
Can you point to it from the picture below?
Thanks, Jim
Title: Re: Need help quick!
Post by: Tilt on November 23, 2019, 04:42:37 PM
You need a jumper on J1 of the motherboard.  If you have your 3902 motherboard still steal it from that.  It's just a standard jumper used on computer motherboards etc.  Glad the EEPROM issue is resolved  :cool_thumb_up:

Title: Re: Need help quick!
Post by: SilverFerret on November 23, 2019, 05:04:32 PM
Problem solved! You guys are great. Thanks so much Tilt!
Jim
Title: Re: Need help quick!
Post by: SilverFerret on November 23, 2019, 05:07:06 PM
Oh wait! I have no sound!. It doesn't matter where I adjust the sound level... nothing.
Is that a keychip thing that I missed maybe?
Thanks, Jim
Title: Re: Need help quick!
Post by: Tilt on November 23, 2019, 05:35:56 PM
Good deal!  Except for the sound, that's not good.  99% of the time in my experience a 044 with no sound is a bad flash card.  There's not anything in the keychip menus that would allow you to turn off the sound. Not sure where you got the the 044 hardware, but if you can I'd try to get a different flash card and that will probably take care of the sound problem.

Title: Re: Need help quick!
Post by: sixcardmark on November 23, 2019, 06:18:42 PM
Try rebooting...you may get sound.  I have to reboot for sound once in a while with flash boards.
Title: Re: Need help quick!
Post by: Tilt on November 23, 2019, 06:26:25 PM
I had one that when it booted up wouldn't have any sound.  If you left it on for a few minutes to warm up and then rebooted it the sound would work until you turned if off and it cooled down.  It eventually failed where it didn't ever get the sound back even after it warmed up. 
Title: Re: Need help quick!
Post by: SilverFerret on November 23, 2019, 06:47:37 PM
Well that sucks. At work now but will play around a bit tomorrow before work. Hopefully it's something simple but it doesn't sound like it.
Thanks, Jim
Title: Re: Need help quick!
Post by: SilverFerret on November 24, 2019, 02:38:57 PM
Okay, I think I figured it out and it's good news! I turned the machine on this afternoon and all was well.
This is what I found and I believe this is it:
During the keychip process I enabled player sound adjustment. When the player adjustment sound level is on the lowest of the three settings, there is no sound but when it's on setting two or three, the sound is great. I played with it a couple times and each time it was the same result. If it stays this way everything is perfect!
Thanks for all the interaction to get me up and going. It's really appreciated.
Jim
Title: Re: Need help quick!
Post by: Tilt on November 24, 2019, 04:12:55 PM
That's great news!  Glad that is was something simple and not the flash card.  I hadn't thought of the player sound level setting, so I learned something too.   :applause:
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