New Life Games LLC
**Video Poker, Keno, Slots, 21** Gaming machines => WMS Williams Video => Topic started by: Yoeddy1 on September 07, 2016, 09:07:57 PM
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Hey guys,
So I'm running Alice Mad Tea Party multidenom just fine with the video that Charles made for the topbox. Everything works great.
I also do the same thing for Alice Enchanted Mirror, but when I switch denominations, I get a blue screen of death. Any ideas what could be causing this?
Mississippi JUR chip
Latest BIOS
OS 13.37
Any insight would be appreciated.
Thanks,
Jason
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Denoms are setup as .01/.02/.05/.10
I was switching around denoms a bit. Switched from .01 to .05...had a couple of bonuses, then tried to switch to .02 and it bombed out with a "Call Attendant". I turned the key and received what is in the attached screenshot.
In order to get out of this, I have to power down the machine and power it back up.
Thoughts?
Jason
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Try the same setup by running the native second screening. Meaning you see the image sideways. Still happening?
What OS are you using?
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Why are you using that OS 16G2 with that game, switch back to 16A2 or 16BF and it should work. That newer OS is not stabile with some of the older games. There is no benefit to the home user using the newer OS.
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Jason,
I had the exact same thing happen on my game as well. Just lower the OS down to the minimum (or thereabout) required and you will be good to go. Seems it does not like mulit-denom set up with the super fast OS we have been using lately.
Intersetingly, my Gothel game does not have that issue at all................must be a later release more compatible with the super OS!!
Regards,
Steve
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If you have it try 16CJ, it's super fast and more compatible with the older games.
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Yes, This OS works great, and you will have no problems with your OLED button panels.
If you have it try 16CJ, it's super fast and more compatible with the older games.
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Will do some more detective work tonight! Thanks a lot guys!
Jason
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Well darn. I wiped and reloaded using CJ and it bombed out on me again. What's left? The game itself? If so, where can I find the software version? What version of game are you guys running? :(
Steve, what is the OS version that you run with it?
Thanks,
Jason
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Jason try OSSG1683 or 16B8 if you have one of those.
Steve
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does it do the same with the other Alice title?
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My version of this game is D5A0-000-1010
Turn JP key, diagnostics, machine info, program version info.
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Charles, I've never had a problem with Mad Tea Party.
Jim, it looks like I'm running the same version of the game that you stated. So that rules out the game. Jim, do you run the video that Charles made for your top box or do you run standard with the Alice video running sideways on your top box?
Steve, I'll have to rifle around in my stash and see if I can find that version of the OS. I don't think I have it though.
Thanks,
Jason
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Jason, I am using the video from Charles in the top box.
No Problem.
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What the what??? I'm a whole lotta stumped now.
Jim, same version of BIOS and Mississippi JUR too? Which denoms do you have set? TITO as well I assume? OLED? Anything disabled or enabled in advanced config during setup?
See screenshot for bios and jur info.
Jason
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Same Bios, Florida Seminole Jurisdiction.
1,2,3,5 denom. no tito, no oled.
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Hmmm. I'm starting to wonder if it's something with OLED and/or multidenom. Seems to always happen when switching denoms. When I get a Call Attendant, and the game locks up, the OLED button to the right of the collect button is the only one on and is yellow. This game has never worked right, even before I had the OLED panel, so I wonder if it is a jurisdiction chip issue.
Jim is running 16CJ, multidenom, with Charles' topbox video.
He is running a different JUR chip than I have and no TITO.
I have coin in setup with 1$ tokens and split pay. Machine pays 5$ in tokens and the rest on a ticket.
Steve, what's the config of your machine?
Thanks,
Jason
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Tried Charles' suggestion of not using the top box video that he made and connecting the VGA cable to the MPU like normal setup. This produces the image sideways, which is normal. The game still bombs out.
Must find the secret sauce that you guys have.
Thanks,
Jason
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Giving up for tonight. Tried several operating systems except for the one that Steve suggested. I put Alice Mad Tea Party back in using the same setup and it works perfectly switching denoms and playing.
This one is a real head scratcher!
Thanks again for the help guys!
Jason
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Well guys, I guess I'll have to claim defeat. :( I have tried every OS suggested in this thread, another verified game image for testing purposes, official WMS CF cards, and still, it bombs out on me with a "Call Attendant" when I switch denominations.
Is anybody using an OLED panel and a Mississippi JUR chip? I can't imagine printer type, coin in/out, or TITO would make a difference, but who knows?
Any other last ditch suggestions are welcome, otherwise I'm calling it quits.
Thanks again for the help.
Jason
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I will add one more thing to the thread. I had issues like you mentioned whenever I would go into the attendant menu. I don't use multi-denom typically, I always just choose penny and go with it. Anyway, it turned out to be a hard drive cable that was causing the intermittent issues. Since the game loads up at startup, the only time the game accesses the drive is whenever you go into an attendant menu, or change denoms. So I would test a different sata/power cable to see if that fixes your issue. But you mention you don't have any such issues with other games. I had the issue with any game. But it might be something to try.
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Thanks Rick. Yeah, I loaded up about 15 games with different types of CF cards, operating systems, configurations, and none of them would fail. This is the only game in my entire library that doesn't work...with multidenom anyway. I'm sure it will work fine with single denom, but it's blowing my mind why others can set up multidenom with the same game and same OS and not see the issue. Alice Mad Tea Party works perfect as well!
The only other thing that I can think of is maybe there is an issue with SSD compared to HDD. I put in a new Sandisk SSD a few months back to replace the Fujitsu HDD that I had in there before. Maybe that game doesn't play nice with SSD?
Thanks,
Jason
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Originally, I thought the same thing also regarding SSD vs HD, but I ran into the same issue with various games until I replaced the hard drive cable.
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Originally, I thought the same thing also regarding SSD vs HD, but I ran into the same issue with various games until I replaced the hard drive cable.
Rick, do you know if the SATA cable that ships with an NXT2 MPU is SATA version 1, 2, or 3? Which version of SATA cable are you running in yours?
Thanks,
Jason
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It's SATA 1, it doesn't really matter anyway (it's really just extra shielding and higher awg on the II and III has latches). The Pentium IV's chipset only supports SATA I. The reason I replaced my cable was because there was damage to the SATA end, the pink plastic sleeve was not "attached" to the black connector, which could mean that the wires inside might be compromised thus causing the errors. Are you still having issues?
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Just with that game. Over thanksgiving, I might try putting an HDD back in to see if that makes a difference. Or maybe see if the Mississippi jur chip is messing with it.
Jason
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Jason,
I still think it's the combination of the OS and JUR version that you are using................When mine did the same thing, I took the OS down to near minimum for the game, and it was fine. I believe my JUR is Columbia.
Steve
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The only reason I'm using Mississippi is to stop the meters from clicking/spinning. Are there other JUR chips that also stop the meters from spinning? I'd be up for trying another one if that's the case.
Jason
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You could try using the one you had before you switched to Mississippi ?? Or did you get the CPU with MIS already installed??
There are many sources out there for JUR chips.
Steve
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So I took out the SSD and Mississippi JUR chip and put in an Oklahoma Tribes JUR chip and the original HDD. Loaded up the game, and the first token I dropped in, "Call Attendant". Used the CJ OS. Maybe it's the OLED deck that isn't compatible. Jimise said he uses a standard deck and no TITO.
This game just doesn't like me I guess. Any other thoughts?
Jason
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Try using the OS it was released with 1696. Sometimes the newer OS has issues with older games. I've been using California Tribal on my bb2 cabinet.
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Try using the OS it was released with 1696. Sometimes the newer OS has issues with older games. I've been using California Tribal on my bb2 cabinet.
Rick,does that California Tribal JUR chip you're using silence the meters?
Thanks,
Jason
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No, to the best of my knowledge the mississippi sjur is the only one. Though I don't see why my original resistor mod wouldn't alleviate the counter issue. I could give it a try since I still have my original ones.
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I still have the mod you made for me installed in my 550 conversion...... Which is asking for a new battery for the FIRST time ever!!! LOL
Ahhh the good old days.....:-)
Steve
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I converted my 550 back to legacy a few months back to help GOS with his issue. I left it as a legacy machine since I now have a bb1. It still has the resistors installed, although they are disconnected since I did the jumper trick on the backplane. I will mod a couple of them to see if I can alleviate the ticking with non mississippi sjurs. Just getting rid of the one that ticks when you play and the one that ticks when it pays ought to be enough.
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So I put my Mis JUR and SSD back in. Same problem, but only with multidenom. Single Denom is fine. No problem. Multidenom even fails with the OK Tribal JUR chip and HDD.
What do you guys set up for your base denom? I always choose 1$, 5$ payout in tokens with split pay enabled, and the denoms as .01/.02/.05/.10.
Just running .05 and I can't get it to fail with SSD, Mis JUR and 16CJ OS.
Jason
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Oddly enough I don't hear/notice them much anymore on my 1.5 or my 2. Except when I hit a big payout, then the ticking seems to go on forever.
Now I'm more into my new AVP-SMLD, Multigame machine. I never cared much for the IGT platform after I discovered WMS. However, these are sweet units, albeit a bit pricey now.
Got 15 or 16 games on it so far......................the 3D is nice too!!
SM
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Jason,
Try setting it up with base denom .01
Say no coin acceptor, no hopper, just dbv. Forget the split pay bla bla etc. Set it for 1 cent 2 cent 5 cent and 25cent. TITO OK as well.
Steve
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Same problem Steve...even running your steps. I'll just run it on single denom at .05. Unless there are other ideas, this chump has been stumped. ;)
Thanks,
Jason
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I never do multi-denom on these games, what's the point? I usually just set them for a penny and off I go.
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Yep, I hear ya Rick and thanks for the help. Troubleshooting and solving issues consumes me sometimes.
Jason
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Ok Jason,
I put in Alice again just to mess around with it.
I did 1,2,3,5 denom, played a few spins, changed denoms and look what happened...
Look familiar?
I almost always just use 0.01 cent, and never change the denom.
I guess I never have changed denoms on that game before.
Weird.
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Ok, I'm not crazy Jim. :p
Well, maybe I am.
Jason
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No, Not crazy.... :no:
Well crazy or not, still doesn't explain why that happens. :Scratch-Head: Ok, I'm not crazy Jim. :p
Well, maybe I am.
Jason
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Man, I'm giving up on this game. I just walked away and came back to a "Call Attendant" error. I'll just stick to Mad Tea Party.
Thanks,
Jason
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Ok guys...reviving an old topic because it's fixed!!!
So what's changed in my environment? I added a Gen2 ticket printer. I added a Splash OLED button deck. Running 1696 OS and have set it up running multidenom. I can't make it break anymore. I have a sneaking suspicion that there is something different about the Splash OLED deck from my old OLED deck, but I'm not going to chase that one anymore. I'm just glad it's working! Great game!
Jimise was able to reproduce the same issue on his machine, so maybe we should compare notes.
Cheers!
Jason
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Looks good with that top video :dancing_2:
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How can I get the video for the top monitor for Mad Tea Party? I would like to run this on one of my BB2s.