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**Video Poker, Keno, Slots, 21** Gaming machines => IGT AVP (Including G20,G23) => Topic started by: Matt411 on January 09, 2023, 10:32:28 AM

Title: Can't Get Dedicated Graphics Card To Work on G23
Post by: Matt411 on January 09, 2023, 10:32:28 AM
So I have an AVP 625 brainbox. Just upgraded to mld display. Both displays work when plugged into regular motherboard ports, but I've tried the E4690 graphics card, plugged into the pci express and get no signal upon boot for both monitors and they just remain black for rest of boot - sound can be heard when AVP boots up. I also tried another graphics card someone else said worked (ATI 3650) for them cause I thought my E4690 was bad - and it too is not working. I'm stumped... could the actual PCI slot be damaged or something? I'm told it should be plug and play. Just weird 2 different graphics cards that both fit aren't working. I'm using the correct VGA to DVI adapter too for the MLD monitor (top monitor is already DVI).

My power supply is the 440 watt, not sure if that matters. The machine works when both are plugged into the regular ports.

I'd hate to waste money on a whole motherboard for this just for a video card - but I really hate that a lot of the games are choppy. Maxed out the ram and running on SSD.

Am I missing something? Ordered my slot from Chris with slots unlimited - do they have any kind of warranty on the motherboard in the brain box?  Kinda bummed...
Title: Re: Can't Get Dedicated Graphics Card To Work on G23
Post by: sixcardmark on January 09, 2023, 11:01:42 AM
Did you plug both monitors into the graphics card?
Title: Re: Can't Get Dedicated Graphics Card To Work on G23
Post by: Matt411 on January 09, 2023, 11:02:36 AM
Yes..
Title: Re: Can't Get Dedicated Graphics Card To Work on G23
Post by: sixcardmark on January 09, 2023, 11:03:28 AM
MLD in bottom?
Title: Re: Can't Get Dedicated Graphics Card To Work on G23
Post by: Matt411 on January 09, 2023, 11:07:41 AM
Yup tried both ways.
Title: Re: Can't Get Dedicated Graphics Card To Work on G23
Post by: sixcardmark on January 09, 2023, 11:16:34 AM
Damn I would try another adapter or try a dvi to vga cable.  I have had problems out of adapters before.
Title: Re: Can't Get Dedicated Graphics Card To Work on G23
Post by: Matt411 on January 09, 2023, 11:54:41 AM
Yea but why would both monitors not be working? When I tried diagnosing the e4690 I kept top monitor in the mother board and it worked while mld didn't in the graphics card and vice versa since top monitor is already dvi cable.
Title: Re: Can't Get Dedicated Graphics Card To Work on G23
Post by: sixcardmark on January 09, 2023, 12:19:23 PM
What happens when you try to boot up with diag drive and eKey7?
Title: Re: Can't Get Dedicated Graphics Card To Work on G23
Post by: Matt411 on January 09, 2023, 01:38:47 PM
I don't see anything. Both monitors have that rgb message and say no signal then just eventually stay black.
Title: Re: Can't Get Dedicated Graphics Card To Work on G23
Post by: BigWick on January 09, 2023, 03:15:25 PM
It should automagically enable to the output on the card once a card is installed and the BIOS sees it.
With the card installed but the monitor still plugged into the motherboard video do you get anything? Either your slot is bad or the system is set in the CMOS to always initialize the onboard video first and ignore any external cards.
Title: Re: Can't Get Dedicated Graphics Card To Work on G23
Post by: Stayouttadabunker on January 09, 2023, 03:41:52 PM
Can the CMOS be set to initialize the onboard video AND see any external cards?
If so, how?
Title: Re: Can't Get Dedicated Graphics Card To Work on G23
Post by: Matt411 on January 09, 2023, 03:44:43 PM
Yea I get image if monitor is in motherboard with the card installed.  How do I get into bios and where is that setting to change? I hope to God it's just that..
Title: Re: Can't Get Dedicated Graphics Card To Work on G23
Post by: millionaire2k on January 09, 2023, 03:59:24 PM
To enter the BIOS:

1. Turn off machine.
2. Install USB keyboard in open USB port on MPU.
3. Power on machine.
4. Press the DELETE button on the keyboard until you get to the BIOS screen.
5. Password I believe is: sevens
Title: Re: Can't Get Dedicated Graphics Card To Work on G23
Post by: Stayouttadabunker on January 09, 2023, 04:02:30 PM
 :Eating_Cookie:  Watch Matt mess up settings....   :Eating_Popcorn:
Title: Re: Can't Get Dedicated Graphics Card To Work on G23
Post by: BigWick on January 09, 2023, 04:54:05 PM
Normally I pull the battery or set the CMOS clear jumper and it defaults to something that works.
Usually it's a setting like "Video Device Priority" and you can set internal/AGP/PCI Express.
Title: Re: Can't Get Dedicated Graphics Card To Work on G23
Post by: Matt411 on January 09, 2023, 10:01:38 PM
I've tried everything possible. Even found BIOS settings, it was already on init display first: PCI

I've never really heard of PCI slots going bad, unless I got so unlucky that 2 different cards don't work. I'm very tech savy and have put these in computers many times.

Next step is to get another motherboard from slots unlimited, see if it works. It's a pain but I want to use my machine to full potential and I feel this graphics card would alleviate alot of the stutter and lag.
Title: Re: Can't Get Dedicated Graphics Card To Work on G23
Post by: Yoeddy1 on January 10, 2023, 12:26:40 AM
Did you have a discussion with Chris?  Something’s definitely not right, and if you bought your machine from him, see what your options are.

Thanks,
Jason
Title: Re: Can't Get Dedicated Graphics Card To Work on G23
Post by: Matt411 on January 10, 2023, 06:48:44 AM
Jason, yea I'm going to buy another motherboard see if it works then mail back other one. I dont wanna be without the machine any longer waiting for board repair.

Also long shot... would OS version cause any issues? I'm running game king but it's not the newest os version I don't think.
Title: Re: Can't Get Dedicated Graphics Card To Work on G23
Post by: Matt411 on January 11, 2023, 02:24:09 PM
https://www.ebay.com/itm/144896323539?mkcid=16&mkevt=1&mkrid=711-127632-2357-0&ssspo=Tkne15cqRZa&sssrc=2349624&ssuid=DIowJbxrQ8y&var=&widget_ver=artemis&media=COPY (https://www.ebay.com/itm/144896323539?mkcid=16&mkevt=1&mkrid=711-127632-2357-0&ssspo=Tkne15cqRZa&sssrc=2349624&ssuid=DIowJbxrQ8y&var=&widget_ver=artemis&media=COPY)

Would I be able to get this and swap in my boot chips and IO card? I'm about to just get this with the graphics card already installed and be done.
Title: Re: Can't Get Dedicated Graphics Card To Work on G23
Post by: sixcardmark on January 11, 2023, 03:22:26 PM
Yes.
Title: Re: Can't Get Dedicated Graphics Card To Work on G23
Post by: Matt411 on January 15, 2023, 03:00:54 PM
So I got a replacement brainbox with E4690 card already installed from Chris's place but the puzzle still continues. My VGA to DVI adapter wasn't making the MLD games work or even display on games that are either video or MLD - even after fresh wipe of everything. Also my GK menu was all glitched and stuff where it's not supposed to be.

I bought a DVI to VGA cable on amazon: https://www.amazon.com/dp/B07X41K6NF?psc=1&ref=ppx_yo2ov_dt_b_product_details (https://www.amazon.com/dp/B07X41K6NF?psc=1&ref=ppx_yo2ov_dt_b_product_details)

but when I plug MLD into bottom dvi port on graphics card and top monitor on top - it shows both screens initially but then upon boot the MLD just turns off and the boot image with AVP sound goes to top monitor and game loads up top with nothing on MLD.

Now I try putting MLD cable in top of the graphics card and other monitor on the bottom - it works but the MLD and graphics don't look right. Everything is very pixelated - and it is even pixelated when I boot to the diagnostic menu. I auto adjusted both monitors on the MLD and didn't fix anything. It's like the resolution is lower or something. Did I get the wrong cable and can someone point me to a cable that will work? Also why isn't the MLD being recognized on the bottom DVI port on the graphics card like it's supposed to? This is driving me nuts.
Title: Re: Can't Get Dedicated Graphics Card To Work on G23
Post by: RB on January 15, 2023, 04:03:34 PM
I see the wrong DVI connector. Should be a dual link DVI-I 24+5.
Title: Re: Can't Get Dedicated Graphics Card To Work on G23
Post by: Matt411 on January 15, 2023, 04:15:18 PM
Thanks will try and update. Impossible to find on Amazon for some reason.  Funny cause the adapter I got is the correct connection but it wasn't liking the adapter.
Title: Re: Can't Get Dedicated Graphics Card To Work on G23
Post by: RB on January 15, 2023, 04:26:24 PM
Here's a couple links. No adapter required.

https://www.ebay.com/itm/404037319662 (https://www.ebay.com/itm/404037319662)

https://www.ebay.com/itm/222675805175 (https://www.ebay.com/itm/222675805175)
Title: Re: Can't Get Dedicated Graphics Card To Work on G23
Post by: RodneyK on January 15, 2023, 05:51:33 PM
It’s the cable as RB has said. Mine was pixelated until I bough5 the correct cable. MLD goes in the top port.
Title: Re: Can't Get Dedicated Graphics Card To Work on G23
Post by: sixcardmark on January 15, 2023, 06:17:29 PM
MLD goes in bottom port.
Title: Re: Can't Get Dedicated Graphics Card To Work on G23
Post by: Tilt on January 15, 2023, 06:36:34 PM
 :agreepost:

That's the way mine is.  The MLD video cable is black on goes on the bottom, the upper screen cable is white and goes on the upper connector.
Title: Re: Can't Get Dedicated Graphics Card To Work on G23
Post by: Matt411 on January 15, 2023, 08:11:33 PM
Yea I was told the bottom for MLD as well. What's weird is the photo below is the monitor vga cable with the correct VGA TO DVI adapter going to the graphics card, but it doesn't like the adapter as the screen looks like this - the slots load normally - but they don't load MLD and menu is messed up. This setup only works on bottom port of graphics card. But If I use the cable in the photo above (which I now know is incorrect), it only works in the top port and the MLD works but it's pixelated and screen is way less vibrant. I hope the cable solves everything.

Also.. UPDATE on the 2 other graphics cards in the second image below... one was the original E4690 from Ellary Gaming they shipped with my MLD monitor kit, and another ATI 3650 512mb from ebay (red card) which I read ppl using + working. I plopped both cards in the new CPU and they still didn't work - no image from either monitor, from either port, so I think that confirms I did get 2 non-working cards. The E4690 that came with the new cpu does work (at least displays an image until I get the correct cable) My luck. This makes me wonder if the PCI slot on my original CPU wasn't bad after all...

I did notice the red 3650 card fan spinning when plugged in, so it had power, just no video from the ports, unless there's more than 1 version of the 3650 and I got the wrong one..
Title: Re: Can't Get Dedicated Graphics Card To Work on G23
Post by: sixcardmark on January 15, 2023, 08:15:13 PM
Thanks will try and update. Impossible to find on Amazon for some reason.  Funny cause the adapter I got is the correct connection but it wasn't liking the adapter.
You may as well try that adapter again now that you have a different box and GPU.
Title: Re: Can't Get Dedicated Graphics Card To Work on G23
Post by: Matt411 on January 15, 2023, 08:26:16 PM
The adapter gives me the screen in the photo I posted above, plugged into the bottom port - and also games are not MLD for some reason with it. Also it's VERY touchy, and has to be wiggled just right to even show an image. This is not the cause of the graphics card cause the other cable plugs fine (but is the wrong cable for optimal image).  Nothing shows if plugged into top port with adapter. Hope this cable solves everything. Why they would make an MLD monitor VGA is beyond me, would be way easier if DVI to DVI.
Title: Re: Can't Get Dedicated Graphics Card To Work on G23
Post by: Tilt on January 15, 2023, 08:31:20 PM
I couldn't tell you if the red video card would work or not.  I have two MPUs (660s) for my machine and they both have E4690 video cards. 
Title: Re: Can't Get Dedicated Graphics Card To Work on G23
Post by: millionaire2k on January 15, 2023, 09:49:20 PM
The adapter gives me the screen in the photo I posted above, plugged into the bottom port - and also games are not MLD for some reason with it. Also it's VERY touchy, and has to be wiggled just right to even show an image. This is not the cause of the graphics card cause the other cable plugs fine (but is the wrong cable for optimal image).  Nothing shows if plugged into top port with adapter. Hope this cable solves everything. Why they would make an MLD monitor VGA is beyond me, would be way easier if DVI to DVI.

Do games show in MLD when plugged into the MB?
Title: Re: Can't Get Dedicated Graphics Card To Work on G23
Post by: Matt411 on January 15, 2023, 09:55:12 PM
Yes. They also show mld with the wrong dvi to vga cable I got from Amazon but only plugged into top dvi port on graphics card... but that way causes the pixelation and dimmer screen I posted a photo of above.

If I plug that wrong Amazon cable in bottom dvi on graphics card.. it boots up showing both screen but then mld monitor goes black and main game loads on the top monitor.
Title: Re: Can't Get Dedicated Graphics Card To Work on G23
Post by: Yoeddy1 on January 16, 2023, 03:00:38 AM
I haven’t looked, but do these monitors have any kind of an auto-detect or reset button or menu options that might help with this?  I remember on my 044 Game King, Wells-Gardner LCD monitors had an auto-detect function that would fix weird issues with resolution or bad image position.  I also agree on scrapping the adapter. 

Jason
Title: Re: Can't Get Dedicated Graphics Card To Work on G23
Post by: RodneyK on January 16, 2023, 09:03:41 AM
Hmmm. I guess G23s are different then? Every G20 I have and SMLDs the MLD goes in the top port (black cable) and the top monitor (tan cable)goes in the bottom port.

Plus, Arcade Matt said: "Now I try putting MLD cable in top of the graphics card and other monitor on the bottom - it works but the MLD and graphics don't look right. Everything is very pixelated"

The pixelated image is from the improper cable. IMHO It seems like if he uses the top port for MLD and gets the right cable he should be good. So far it seems it is the closest he has come to getting it working.

But, there are many very experienced people saying MLD goes in the bottom, hard to disregard that.

Title: Re: Can't Get Dedicated Graphics Card To Work on G23
Post by: Matt411 on January 16, 2023, 09:38:59 AM
The MLD has an auto button on the back for each monitor, tried that, doesn't fix any of the weird graphic issues.

In response to Rodney, yea I'm not sure... but what is weird that even with the wrong amazon cable I got, if I plug into the bottom, it boots showing both screens, but then the MLD goes black and game goes to top monitor. The wrong amazon cable only works in the top port but causes the pixelation. I've never really heard of 2 identical dvi ports having different attributes unless this card was specifically designed for IGT machines. At least to my knowledge on any PC, if you have a graphics card with 2 DVI ports, doesn't matter where you plug the monitor into unless I'm mistaken.

Also NOTE I Just found out: The ATI 3650 graphics card some people are using I found out is only compatible with AVP 2.5 brainbox, hence why it had power to the fan but wasn't outputting any images when I tried as mine is 3.0. Good to know.

When I find the time, I'm going to try the e4690 I got with the new CPU and see if it works in my original cpu to confirm if the PCI slot was indeed good after all.
Title: Re: Can't Get Dedicated Graphics Card To Work on G23
Post by: Slotman on January 16, 2023, 09:56:44 AM
Hmmm. I guess G23s are different then? Every G20 I have and SMLDs the MLD goes in the top port (black cable) and the top monitor (tan cable)goes in the bottom port.

Plus, Arcade Matt said: "Now I try putting MLD cable in top of the graphics card and other monitor on the bottom - it works but the MLD and graphics don't look right. Everything is very pixelated"

The pixelated image is from the improper cable. IMHO It seems like if he uses the top port for MLD and gets the right cable he should be good. So far it seems it is the closest he has come to getting it working.

But, there are many very experienced people saying MLD goes in the bottom, hard to disregard that.

Out of 6 MLD's I know top of the card was for bottom and bottom was for top.  I have to agree with you.
Title: Re: Can't Get Dedicated Graphics Card To Work on G23
Post by: Tilt on January 16, 2023, 10:13:33 AM
Hmmm. I guess G23s are different then? Every G20 I have and SMLDs the MLD goes in the top port (black cable) and the top monitor (tan cable)goes in the bottom port.

Plus, Arcade Matt said: "Now I try putting MLD cable in top of the graphics card and other monitor on the bottom - it works but the MLD and graphics don't look right. Everything is very pixelated"

The pixelated image is from the improper cable. IMHO It seems like if he uses the top port for MLD and gets the right cable he should be good. So far it seems it is the closest he has come to getting it working.

But, there are many very experienced people saying MLD goes in the bottom, hard to disregard that.

Out of 6 MLD's I know top of the card was for bottom and bottom was for top.  I have to agree with you.

G20 or G23?
Title: Re: Can't Get Dedicated Graphics Card To Work on G23
Post by: sixcardmark on January 16, 2023, 11:00:32 AM
Both G23s I have had (625 MPU and 660 MPU) use bottom port of GPU for MLD.
Title: Re: Can't Get Dedicated Graphics Card To Work on G23
Post by: Stayouttadabunker on January 16, 2023, 12:02:40 PM
Hmmm. I guess G23s are different then? Every G20 I have and SMLDs the MLD goes in the top port (black cable) and the top monitor (tan cable)goes in the bottom port.

So....You then post a photo showing the two cables side-by-side?  :Crazy: :Tongue_Out:
Fix the bloody picture Rodney!  :fryingpan: just kiddin'
I fixed it for you.  :cool_thumb_up:

Click on photo below to enlarge if needed...>>>
Title: Re: Can't Get Dedicated Graphics Card To Work on G23
Post by: RodneyK on January 16, 2023, 01:56:53 PM
I know! I tried to fix it once and gave up. At least I didn't post it upside down and really confuse everyone! Thanks for fixing it!

My machines are G20s.

"but what is weird that even with the wrong amazon cable I got, if I plug into the bottom, it boots showing both screens, but then the MLD goes black and game goes to top monitor."

In this scenario when the MLD goes black and the game goes to the top screen it is because the cables needs to be switched. It thinks the top monitor is the main monitor hence why the game is displayed on the top monitor.

It should boot as follows:
AVP Splash screen on both monitors then:
AVP Advanced Video Platform Screen on main monitor, top monitor goes black
Game comes on up main monitor, top monitor displays digital glass for the game. 

I don't know if you have the right cable maybe MLD can be in the bottom port. But, all the info provided says to me it needs to be in the top.
Title: Re: Can't Get Dedicated Graphics Card To Work on G23
Post by: RB on January 16, 2023, 02:59:53 PM
My main monitor displays from the top port with a 625 and the E4690. Sixcardmark has the same video card in a 660 and his is opposite. Don't know if it's the video card or cpu board that makes a difference. I even looked at my video card for a jumper or similar and found nothing. Do not know if there's any way to make that designation in the BIOS. It works so I have no reason to change it.
Title: Re: Can't Get Dedicated Graphics Card To Work on G23
Post by: Matt411 on January 16, 2023, 03:03:40 PM
Agree with ya Rodney. Ill see when the cable comes in and update. Honestly i could care less where it plugs in as long as it works! Haha.

Gotta wonder if maybe there are different revisions of the graphics card and the ports got switched or something in the bios that tells it which monitor is 1 and 2.
Title: Re: Can't Get Dedicated Graphics Card To Work on G23
Post by: Tilt on January 16, 2023, 03:20:21 PM
Well I only saw one way to figure this one out and that was to swap my cables around, power it up, and see what happens.  I always had the black on bottom, white on top.  When I powered it up with cables reversed (white on bottom, black on top) it still booted and everything was displayed the way it's designed to.  So the video card must automatically detect the video displays when boots up and switches the video signals to the proper monitor based on what it detects on the ports.   The bottom line is it doesn't matter which way hook them up... at least with the E4690 video card.

Title: Re: Can't Get Dedicated Graphics Card To Work on G23
Post by: millionaire2k on January 16, 2023, 03:26:26 PM
I have a G23, MLD plugs into bottom. 

I also had issues finding a cable that worked.  Once I got the correct one, everything worked as expected.
Title: Re: Can't Get Dedicated Graphics Card To Work on G23
Post by: sixcardmark on January 16, 2023, 06:57:35 PM
Well I only saw one way to figure this one out and that was to swap my cables around, power it up, and see what happens.  I always had the black on bottom, white on top.  When I powered it up with cables reversed (white on bottom, black on top) it still booted and everything was displayed the way it's designed to.  So the video card must automatically detect the video displays when boots up and switches the video signals to the proper monitor based on what it detects on the ports.   The bottom line is it doesn't matter which way hook them up... at least with the E4690 video card.
That's good to know Cliff!
Title: Re: Can't Get Dedicated Graphics Card To Work on G23
Post by: Matt411 on January 18, 2023, 10:51:17 AM
UPDATE:

I'm bout to go insane lol. Got this cable: https://www.ebay.com/itm/332693748537 (https://www.ebay.com/itm/332693748537)

First there was no image at all - now when it boots up MLD is yellowish. In one image you'll see I have MLD cable plugged up top. Other image plugged on bottom. When the machine booted up, the pixelation issue was gone and my MLD games showed MLD and worked, except for the yellow screen...

What is the deal with these stupid cables? Apparently they aren't all alike... I tried jiggling the cable, securing it every which way, no luck. Plugged in the other wrong vga to dvi cable I got from amazon earlier, and image colors are correct, so it's not the monitor or graphics card. Tried auto adjusting the monitor too no luck...

I can't believe a cable is causing all of these issues.

I'm gonna try Staples today, they usually have weird cables like this. If not will have to try another from Ebay... -_-
Title: Re: Can't Get Dedicated Graphics Card To Work on G23
Post by: millionaire2k on January 18, 2023, 01:58:39 PM
Really weird stuff.  Most likely you got a bad cable if colors are correct with the "wrong" cable.  I also had trouble finding this cable.  I was looking for a better working cable than the 1 I got with my machine.  I wanted to replace mine because there seemed to be interference, but the 2 cables I bought didn't work (1 was the correct pin out also).


Side note:

I was wondering where this highlighted cable goes to?  I don't have this cable in my machine.

(https://i.imgur.com/m0mPwut.jpeg)
Title: Re: Can't Get Dedicated Graphics Card To Work on G23
Post by: sixcardmark on January 18, 2023, 02:07:25 PM
That cable plugs into the bottom left of backplane.
Title: Re: Can't Get Dedicated Graphics Card To Work on G23
Post by: millionaire2k on January 18, 2023, 02:12:44 PM
That cable plugs into the bottom left of backplane.

What does it do?  I don't have the cable and my machine doesn't seem to be missing anything.
Title: Re: Can't Get Dedicated Graphics Card To Work on G23
Post by: Matt411 on January 18, 2023, 02:13:25 PM
Thanks i guess ill keep trying and returning as needed lol. Youd think the place that sold me this conversion kit would have included it.. ill never deal w em again, they didnt include so many things for this. (Ellary Gaming)

Also in general I feel like quality control of everything has gone down. My friend that owns an arcade has had his brand new Quik Drop game break 4 times... twice it was the SAME circut board that went bad...

I bought the 2nd cable RB suggested. That guy selling the gator cable has it has dvi-i but photo of port shows wrong connection so dont trust it.
Title: Re: Can't Get Dedicated Graphics Card To Work on G23
Post by: millionaire2k on January 18, 2023, 02:39:42 PM
Thanks i guess ill keep trying and returning as needed lol. Youd think the place that sold me this conversion kit would have included it.. ill never deal w em again, they didnt include so many things for this. (Ellary Gaming)

Also in general I feel like quality control of everything has gone down. My friend that owns an arcade has had his brand new Quik Drop game break 4 times... twice it was the SAME circut board that went bad...

I bought the 2nd cable RB suggested. That guy selling the gator cable has it has dvi-i but photo of port shows wrong connection so dont trust it.

When I saw he was having issues with the Quick Drop again I was like WTF! lol very odd.

I was thinking same thing about that gator cable.  Title was correct, but image made it seem like the wrong cable.

Best of luck Matt.  Once everything is up and running correctly all this will be worth it.
Title: Re: Can't Get Dedicated Graphics Card To Work on G23
Post by: Matt411 on January 18, 2023, 02:46:47 PM
Thanks i guess ill keep trying and returning as needed lol. Youd think the place that sold me this conversion kit would have included it.. ill never deal w em again, they didnt include so many things for this. (Ellary Gaming)

Also in general I feel like quality control of everything has gone down. My friend that owns an arcade has had his brand new Quik Drop game break 4 times... twice it was the SAME circut board that went bad...

I bought the 2nd cable RB suggested. That guy selling the gator cable has it has dvi-i but photo of port shows wrong connection so dont trust it.

When I saw he was having issues with the Quick Drop again I was like WTF! lol very odd.

I was thinking same thing about that gator cable.  Title was correct, but image made it seem like the wrong cable.

Best of luck Matt.  Once everything is up and running correctly all this will be worth it.

Oh cool i didnt know you watched my videos. Lol.

The company that sold me this kit said they use adapters. Idk had no luck with an adapter plus it didnt fit securely. Had to jiggle to get image. Cross fingers for this second one on ebay..
Title: Re: Can't Get Dedicated Graphics Card To Work on G23
Post by: Matt411 on January 18, 2023, 05:34:19 PM
Just for the heck of it i tried that first amazon cable that was wrong but displayed the pixelated image... now im getting no images on either monitor from either port on graphics card. Integrated card works... could i have ruined the graohics card using cables that arent good? This is super weird... when it boots up both screens black but sounds can be heard...

EDIT: reseated graphics card now getting image at least with old vga to dvi-d... are these graphics cards really this touchy? I triple checked it is secure in the pci slot..  This is the cpu chris sent me with card too...
Title: Re: Can't Get Dedicated Graphics Card To Work on G23
Post by: Stayouttadabunker on January 18, 2023, 07:11:31 PM
Sounds like maybe a bad connection in the PCI slot with the graphic card tabs.

Grab a white ink eraser and gently clean the gold plated tabs.

I have no idea if this will work but I used to do it for my old desktop computers to get a better connection.

Just make sure you don't drop any bits of the rubbed eraser down into the PCI slot.


Yeah...these elctronics are THAT touchy.

And always, always touch metal with your othe hands to ground yourself out.

Static electricity in the winter is the worse for delicate electronics.

If you see tiny sparks when you touch stuff...that's major enviroment for screwing up IC components.
Title: Re: Can't Get Dedicated Graphics Card To Work on G23
Post by: reactorpwr on January 22, 2023, 03:57:23 PM
when looking for dvi cable (normally, white connector ones), i'd recommend getting a dual-link dvi cable.  not all dvi-d cables are dual-link compatible.
Title: Re: Can't Get Dedicated Graphics Card To Work on G23
Post by: Matt411 on January 22, 2023, 06:20:34 PM
I'm told I need a DVI-I 24+5 dual link cable. RB posted a photo of what it looks like above. I have 2 more coming from Ebay - the first one the guy sends a vga to vga cable with adapter, exactly what I didn't want, and caused the same issue I had before... the photo I attached. What's weird is the slots + games + ekey menu seems to be fine and not garbled... anyone ever see this before? I know it was posted 1 or 2 other times on this forum.

I notice with adapters some are very touchy, if they get moved slightly you lose the image, plus an adapter really makes the cable stick out of the brain box, really hard to shut the bottom door unless you really bend the cable so trying to avoid adapters.

I'm told this is plug & play but I don't know, seems like a software thing maybe or just finding the right cable. (But I did try starting from scratch wiping everything). Running BOC operating system. The place I got my MLD monitor from said they use PNY brand vga to DVI adapters...
Title: Re: Can't Get Dedicated Graphics Card To Work on G23
Post by: rickhunter on January 22, 2023, 08:04:16 PM
Dual link cables don't make a difference on Digital to analog converters.  The Dual-DVI is only used in Digital to Digital connections for added data bandwidth.  I am just using monoprice DVI to VGA cable.  I've also used just the converters adapters and then plain vga cables. The DVI connector itself has analog lines on it, the adapters just provide the correct pinout from DVI to VGA, there's no actual logic inside the connector.  The issue you are having is probably not related to your cables.  Can you post a photo of the back of your MLD monitor to see if the jumper cable is installed in the right place?
Title: Re: Can't Get Dedicated Graphics Card To Work on G23
Post by: Matt411 on January 22, 2023, 09:52:34 PM
So with this adapter which I'm told is the correct one: I get the weird menu screen (and poker game cards seem squished and not as tall) - also none of the MLD games work and games that are either video or 3D don't show MLD effect - if I load an MLD only game with this adapter, machine freezes + reboots.

Also the machine doesn't seem to even recognize the MLD monitor with this adapter. It recognizes it with that wrong vga to DVI cable I got from amazon, but that caused the dimmer screen + pixelation issue: BUT games showed MLD with it.

I have multiple graphics cards, brainboxes, etc. I've tried all the swaps with same results. Hoping either tomorrow's cable or another one later this week is good. I just can't imagine what else the issue is...
Title: Re: Can't Get Dedicated Graphics Card To Work on G23
Post by: rickhunter on January 22, 2023, 10:04:25 PM
You have a dual DVI cable (which is not necessary like I mentioned before).  What is that secondary cable that goes along with the thicker signal cable into the vga plug that goes into the monitor?  The way the MLD monitor works is that the screen is seen as a single screen that is really wide with each 1/2 shown on the corresponding LCD Layer, that is what the jumper cable is supposed to do.  Do you know for  a fact that the MLD monitor was working before you go it?  Have you tried removing the video card and just using the built-in video to drive the monitor.  You do not need the video card for MLD games.  The video card is useful for the newer titles that have a lot of motion video on it like CSI.
Title: Re: Can't Get Dedicated Graphics Card To Work on G23
Post by: Matt411 on January 22, 2023, 10:22:06 PM
.he cable in there now is VGA to VGA with that DVI adapter which gives the weird screen and MLD doesn't get recognized. I'm like 99.9% sure it's not a monitor or video card issue: MLD + everything showed normal when plugged into motherboard. I've also tried several of the e4690 cards. I want this card because lots of games lagged running from motherboard graphics, even non-mld ones, even with 4gb ram and SSD in 625 brainbox.

I even tried this cable from amazon: https://www.amazon.com/dp/B07X41K6NF?ref=ppx_yo2ov_dt_b_product_details&th=1 (https://www.amazon.com/dp/B07X41K6NF?ref=ppx_yo2ov_dt_b_product_details&th=1)

which RB said was wrong cable, that gave me the pixelation issue, but MLD games worked + everything else ran smooth + menu looked normal (except screen was extra dim + pixelation). this cable was plugged into graphics card. I've tried multiple graphics cards with same result.

The closest I ever got was the first straight vga to dvi-i cable I got from ebay, but the screen was yellow with that cable - when loaded tho, games showed MLD + menu layout was fine.
Title: Re: Can't Get Dedicated Graphics Card To Work on G23
Post by: Yoeddy1 on January 23, 2023, 12:25:21 AM
So you’ve tried:

Multiple video cards
Another 625 CPU
Multiple cables

Kind of getting to the end of the line.  Backplane?  Another monitor?  Can you get a 660 CPU? 

Jason
Title: Re: Can't Get Dedicated Graphics Card To Work on G23
Post by: Matt411 on January 23, 2023, 05:31:04 AM
Ive really only tried one "correct" cable according to RB but that gave the yellowish screen, mld worked and menu layout normal tho, hope it was just a dud cable. Got 2 more on the way from ebay (24+5 dual link). The photo i posted above, guy sent vga to vga with adapter which I didn't want, ebay listing totally wrong. Millionaire has cable which he confirmed 100% works on his so will try if these next 2 dont work. I have a 660 cpu with card i already tried and had same results with either an adapter or that dvi-d (24+1) cable from Amazon.

I just spent 1k on this monitor kit so i dont have another mld, but ill never deal with ellary gaming again as tons of stuff to make this work was not included. I just cant see it being a monitor issue tho when it works fine in motherboard ports (games just lag). Different cables and adapters are yielding different results. Im convinced no 2 cables are alike, especially in this day where im really noticing quality control of just about anything has totally gone down hill.
Title: Re: Can't Get Dedicated Graphics Card To Work on G23
Post by: 474lsa on January 23, 2023, 08:24:56 AM
90 percent of the issues i have had with these cards and mld have been dirty connections between the cable and the card.  Even minute amounts of scuzz in the ports will cause poor connections and all manner of on screen issues.  My recommendation is to puchase some deoxit and after applying it to both the cable and the card, plug and unplug the connection several times to clean the contact surfaces.
Title: Re: Can't Get Dedicated Graphics Card To Work on G23
Post by: Matt411 on January 23, 2023, 11:23:46 AM
FINALLY SOME GREAT NEWS!!  :applause:

SOLUTION:

Got a Ugreen DVI I 24+5 Male to VGA HD 15Pin Male Adapter Dual Link Video Cable 1080P from Ebay. I'll post photo as this was just a 1 time auction. IT WORKED!!! First when I booted the machine I did notice the cable had the same issue at first of being very touchy, I would sometimes lose a color but was at least able to get it to full color. I got a weird error at first, not sure if it was the monitor going in and out of signal, but it eventually booted normally after clearing error. But I turned machine off, got some of that amazing Deoxit Liquid from Amazon, put some on the dvi end of the cable, then just went to town plugging in and unplugging the cable - at least a dozen times. I did notice after a while it seemed a little easier to seat in the graphics card port (weird cause the bottom cable that goes to my top monitor isn't touchy like this one) Once I got a good connection, I screwed it into the graphics card port for super secure connection, booted back up - menu normal, MLD games showed normal, everything worked FINALLY as it should!! And all games ran buttery smooth!

I do have another cable from ebay coming but am gonna keep it given the fact these cables seem touchy for some reason & always good to have a backup.


FINAL POINTERS & NOTES:

* THESE VGA TO DVI CABLES ARE NOT ALL THE SAME!!! Even the same type of cable; brand to brand can yield different results - keep buying & returning until you find a winner!!

* DVI I 24+5 DUAL LINK as seen in photo below worked for me!! ( the 2nd one did)

* AVOID ADAPTERS!!! I've had nothing but issues with them - some ppl claim they use them, I had no luck. Just get a straight vga to dvi cable - one less connection to break & diagnose, PLUS with adapters the cable sticks very far out of the brainbox + is hard to shut the bottom door unless you really bend the cable (which isn't good to do)

* Did I mention not all cables are the same?! The first correct cable from ebay yielded me a yellow screen (no matter how much cable jiggling, unplugging and plugging back in I did) - probably just a bad cable. I'm not sure how others claim to get away with non-dual link cables but mine caused pixelation issues and a dimmer mld screen. See RB's post a few pages back on the different types of DVI cables.

* DEOXIT DOES WONDERS! I used this on my audio jacks for brainbox and I no longer have to twist em back + forth to get audio from all speakers - this also seem to help with the connection to the E4690 graphics card! Put on the ends of the cable and plug and unplug a dozen times or more. Also make sure to screw in once you get a good connection.

* For whatever reason, some E4690 cards require the MLD to be plugged in up top DVI port - this was the case of mine - if plugged into bottom you might get after booting, the game goes to the top screen, just switch the cables around. No clue why it's different on some machines but if it works, who cares.

* Other non correct DVI cables the 24+1 cable - (the one that caused pixelation issue for me) also made Fortune Ingot slot weird - every other spin the screen would go black for a half second then come back (but my other mld games worked with the cable, just pixelated + dim screen) - This is another reason why the correct cable is important!! Fortune now plays smooth as butter, no glitches. (had major lag thru motherboard video even with a SSD + 4GB RAM).

* I DID have 1 bad graphics card (the one the company sold me with this MLD monitor kit) as I bought another brainbox from ebay for spare parts and was able to test it.

* The ATI 3650 card DOES NOT WORK in 3.0 brainboxes - which makes sense why it didn't work in mine and I thought I had 2 bad cards. Fan was spinning but no image outputting. So don't try this card if you have a 3.0 (AVP 625) brainbox.

* It SHOULD be plug & play. I did notice like the red screen I got would randomly come up sometimes after changing cable types, could be something software related but just turn jackpot key + let it boot - if it says "initalizing" and machine boots all the way, should be good to go, and future boots from power off should be normal.



OVERALL:

This graphics card update is completely worth it. ALL games run smooth now - I even had max 4gb ram and SSD before this graphics card and games and bonus rounds would either be choppy / lag, especially Stinkin Rich for some reason. And while a headache to finally get working, I taught myself so much just tinkering around with my new machine. And of course, big thanks to everyone on this forum once again!

I hope this can help someone else in the future! <3
Title: Re: Can't Get Dedicated Graphics Card To Work on G23
Post by: reactorpwr on January 23, 2023, 11:26:55 AM
Good stuff! Grats for getting it going despite all the set backs. Like you, i am thankful for all the helpful users on these forums.
Title: Re: Can't Get Dedicated Graphics Card To Work on G23
Post by: KAD on January 23, 2023, 11:47:51 AM
This thread may come in handy for me. My cable connection on my G23 brain box is real finicky. Cuts in and out if you wiggle it. Thanks,KAD
Title: Re: Can't Get Dedicated Graphics Card To Work on G23
Post by: millionaire2k on January 23, 2023, 12:08:16 PM
Glad you got everything working as expected.  Issues can be VERY frustrating, but it's all worth it in the end.
Title: Re: Can't Get Dedicated Graphics Card To Work on G23
Post by: Tilt on January 23, 2023, 02:56:56 PM
Congratulations  :applause:  Glad you were finally able to get it working correctly!  It's been a long road for you.  Thanks for posting your summary too, it may help others in the future.

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