New Life Games LLC

Bill Validators, Currency Acceptors and Printers => JCM WBA 10, 11, 12, 13, 14, 20, 21, 22, and 23 Bill Validators => Topic started by: smoothgrh on March 14, 2023, 08:52:29 PM

Title: Bill Validator Error
Post by: smoothgrh on March 14, 2023, 08:52:29 PM: Oh no — water somehow got into my 3902 Game King bill validator (leak in my garage roof, but oddly, no water anywhere else in the machine).

Originally it said "Bill Validator Error" but after a couple days it now says "Bill Validator Stacker Error."

There's a red light (laser?) in the scanning area (see photo), so I assume it's getting power.

The bill validator test says it'll accept the next bill, but nothing happens when I try to shove one in.

Could this be resolved, or is the board likely water damaged?

Thanks,
G.
Title: Re: Bill Validator Error
Post by: shortrackskater on March 15, 2023, 08:12:58 AM: Does it cycle when you power up the machine? Have you checked to make sure the head is firmly in place?

(I moved this to the JCM BV section)
Title: Re: Bill Validator Error
Post by: smoothgrh on March 15, 2023, 11:12:45 AM: It does not cycle upon powerup. :no:
Title: Re: Bill Validator Error
Post by: sixcardmark on March 15, 2023, 11:52:34 AM: For stacker error check the switch/wires behind the cash can.
Title: Re: Bill Validator Error
Post by: Sunrise Side on March 15, 2023, 05:52:35 PM: Do you have another unit you can swap in?
Title: Re: Bill Validator Error
Post by: smoothgrh on March 16, 2023, 07:03:25 PM: I don't have another. I'll pull it out and inspect.

Thanks everyone for your ideas!
Title: Re: Bill Validator Error
Post by: Jim on March 17, 2023, 05:44:06 PM: Go to the "Start Here" opening post of the WBA section, that will test your unit and tell if it is working or not.

Jim
Title: Re: Bill Validator Error
Post by: Stayouttadabunker on March 17, 2023, 05:56:16 PM: https://newlifegames.com/nlg/index.php?topic=31638.0
Title: Re: Bill Validator Error
Post by: smoothgrh on March 19, 2023, 07:26:13 PM: I followed the diagnostic steps using the dip switches, but the unit never cycled.

There are two red lights near the dip switches — does that offer any clues?
Title: Re: Bill Validator Error
Post by: Sunrise Side on March 20, 2023, 06:59:38 AM: Most likely its water damaged. Jim has units if you need a replacement.
Title: Re: Bill Validator Error
Post by: smoothgrh on March 21, 2023, 10:24:10 AM: I'll contact Jim.

Here's a pic of the connector.
Title: Re: Bill Validator Error
Post by: smoothgrh on July 20, 2023, 12:35:10 AM: Thanks Jim for getting me back in the man cave for some Game King fun!
Title: Re: Bill Validator Error
Post by: shortrackskater on July 20, 2023, 08:03:42 AM: What was the problem?
Title: Re: Bill Validator Error
Post by: smoothgrh on July 20, 2023, 10:24:57 AM: Quote from: shortrackskater on July 20, 2023, 08:03:42 AM
What was the problem?

Water damage most likely.

Does anyone keep non-working BVs on hand for parts? If so, I have one to give away!

(Interestingly, only one game allowed me to play with a non-working BV — surprisingly, it was 1777. Then I stupidly hit the Cash Out button by accident and was no longer able to play until I replaced the BV!)
Title: Re: Bill Validator Error
Post by: rickhunter on August 10, 2023, 08:05:04 AM: You should get a TITO board with the free credits option. Then you just have push the service button to add credits to your machine. So if your validator is on the fritz, you can still play. If you have a ticket printer, then you can just print out a bunch and use them instead of cash, but if you don't, then you can still use the free credits feature.