New Life Games LLC
**Video Poker, Keno, Slots, 21** Gaming machines => WMS Williams Video => Topic started by: newkid3 on January 25, 2024, 01:00:58 PM
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Hello all, I picked up a couple of BB1 machines and had issues with the monitors at first. Now I have both of the monitors working. I do know there was a battery low issue with the machines when I bought them.
Now when I turn them on they both start booting and then they both will get to a certain point and stop. Then they will stay like that until I turn them off. (See pics)
These are my first WMS BB1 machines.
If the batteries are completely dead will it keep the machine from booting?
Can someone tell what the issue is from the text on the pics?
One machine has a Blue board and the other has a green board.
Do both boards use the same batteries?
Also how many batteries are there in each machine?
After I replace all of the batteries do I have to have a clear card and clear the machine and set it back up?
If I need a clear card what clear card do I need?
I could really use some help on these machines.
I am now a contributing member so I can go download all I can find on the BB1 machines.
Thanks
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Yes, you need to clear after a battery change. I use this for my BB1
If you create a WTB post in the classifieds I'm someone can help you out
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I have a 1810 clear card I got when I bought my wife two BB2 machines. I have read that it will work on the BB1 machines also. Do you know if this is true?
I have read that blue" mpu type, they are CR2032's Batteries. If you have the "green" mpu type they are BR2335, although CR2335 will also work.
It looks to me like my green board has batteries in it that end in 30. I dont know if someone used a different battery at some time or what.
It would be nice if the CR2032 would work in both boards since I have some of them.
I have read that the duel screen BB1 machines have a battery in the top box also.
Do you know if the single screen machines have a battery in the top box also? Thanks
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I use 2032 batteries ion my green board. Not sure about the blue. I’m not sure if it matters as long as it fits and is 3v. There is a battery in the top box Tee See board box that can be changed. That also is a 2032
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seadoo10, I have looked in the top box in both of my machines. There is no battery up there that I can see. When you are saying the top box you do mean the one behind the top glass? Both of my machines only have one monitor if that matters. If there is a battery in the top box would you happen to have a pic of where it is located? I dont want to change the batteries and try a clear and setup until I know for sure I have changed all of the batteries. Thanks
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There is only a battery in top if you have dual monitors.
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seadoo10, Thank you very much. That is why I could not find one. Well I am going to try to change the batteries and clear and reset them. I will report back my progress or problems. Thanks again
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Ok I got Wolverton cleared and setup. I have been playing it for about 30 minutes. The 2032 batteries work in both color boards. I got Lucky Lemmings batteries changed. Then I cleared it but when I put the operating card and game card back in. I then turned the machine on and close the door. The machine will start booting but stops at the point in the pic. I tried clearing it a second time and it stopped at same point the second time.
It says
"No such file or directory"
bash-2.05a#
Would this be the operating card or game card being corrupt possibly?
The game card in this Lucky Lemmings machine is a Sandisk card .
The Wolverton machine has both factory cards.
Thanks
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Ever notice that this "bash-2.05a#" is oneof the last things you see when using a Clear chip, and then you get that final green screen instructing you to turn off the machine, and remove the card?
Usually it takes a few seconds to get to that last green screen.
I have no doubt you are waiting long enough, because it takes a while to get a camera ready, to take a photo.
I think Files and Directories come from the OS card - when it writes to the HDD.
That would signify a problem with the OS card...or your HDD?
I could be wrong as I've never played with the BB1's..only the BB2's.
Can you swap the OS card with a similar or hgher version?
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Stayouttadabunker, I did get the machine completely cleared and the screen came up (see pic). Then I shut the machine off. Then I removed the clear card and put the operating system card and game card back in.
Then I turned the power on and closed the door. The machine started booting then gets to the "bash-2.05a#" and stops. It does this after the clear was successful and then trying to boot the game.
I was thinking the HDD would be good because it is going all the way through the clear process with no problem.
The only other operating system and game cards that I have are for my two BB2 machines. I dont know if any of those cards would be compatible with BB1 or not.
Could I take the operating system card and game card out of my BB1 Wolverton (green board) and put in the Lucky Lemmings cabinet (blue board) to test the HDD?
If I can as long as the Wolverton machine is off and I remove the cards it wont mess anything up like having to clear the Wolverton again and setup again.
I guess what I am asking is will the Wolverton be fine as long as I put the cards back in it before I turn it on the next time.
Thanks
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I believe lucky Lemmings needs OS SSOS 1440-G1.3 or SSOS 1490-G1.3
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You could be right seadoo10.
Take a look at this picture.
Click on photo below to enlarge if needed...>>>
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Stayouttadabunker, what do you mean by "You could right Seadoo."?
Here are the operating card and game card in the Lucky Lemmings. (See pic)
This machine did work with these cards when the previous owner had it. Then she got the battery low error and it set for a few years.
Thanks
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I think your game match to your os card.
I ordered fom ebay Lucky Lemmings, and it has same OS version as you have.
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Stayouttadabunker, what do you mean by "You could right Seadoo."?
Just a typo...I fixed it...I meant to say "You could be right seadoo10."
My laptop is old...keys are stuck, sticking, broken lol :fuel_on_fire: :pos_computer:
Three different OS cards we're looking at here lol
Not that much different, but look...>>>
Mine pictured was 1490
newkid3's 14D0
Jansci's 14B0
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Ok I cleared the Lucky Lemmings machine again. (See 1st pic). Then I took the operating system card and game card out of my Wolverton machine and put them in the Lucky Lemmings machine. I turned the machine on and shut the door. It started booting and it stopped at something different this time. It says something about Network cable unplugged at top of screen. At the bottom it says (see pic 2)
IngMgr::StopSys: ingMgr: NV or HD initialization failure.
SYSTEM HALTED
The Wolverton cards should work in this cabinet so I am thinking it is not the operating system card or game card.
Any ideas where I should go from here,
I put the Wolverton cards back in its machine and it booted right up.
Thanks
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NV is Non-Volatile Ram and HD is Hard Drive Init failure.
I'd try re-seating the memory sticks, and maybe un-plugging and re-plugging the hard drive cable?
Are there any onboard batteries low in/around the mpu?
Will the Lemmings software work in the Wolverton cabinet?
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I just put 2 new batteries on the MPU before starting this process. I checked them before installing them and they were both 3.2 volts.
I will have to try the Lucky Lemmings operating system card and game card in the Wolverton cabinet tomorrow. But I am pretty sure the problem with the Lucky Lemmings machine is not the cards or the Wolverton cards would have worked in it.
I might check your suggestions and any other ones I can get before tomorrow before going through all the trouble putting the lucky Lemmings in the Wolverton cabinet. Any other suggestions are welcome. Thanks
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Good batteries...hmm
Yeah...just swap the software...not the glass...you can put everything back later easier.
We want to see if we can a known-good set of software working in the problem cabinet.
If not, then you know something else is wrong.
All you're doing is running a clear, then swapping is 2 software cards right?
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Yeah all I am doing is just doing a clear and then putting the 2 cards in. The machines have two different size top boxes so I could not swap other stuff without a bunch of work.
Well we might be back to either the operating system card or game card.
I found a post where someone had the same "IngMgr::StopSys: ingMgr: NV or HD initialization failure".
That I got when trying to boot the Wolverton operating system card and game card in the Lucky Lemmings.
His problem ended up being that the batteries were in upside down. Wrong polarity. So I had to go out and check and I am sure they were in wrong. It was kinda dark in the area I was working and the batteries that were in there were smooth on both sides. Most of the coin cell batteries I have seen have the rough golf ball looking surface on the - side.
So when I pulled the first one out I was like ok positive side up. It should be positive side down. Right? Look at pic.
The positive is down and negative up. I pulled them out until I make sure.
I will have to put them in right and then clear it again and try the Wolverton cards in it again. Then I will see what happens. Thanks
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Your battery are wrong polartiy,
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It should be positive side down.
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His batteries are in correctly jancsi,
The flat side of the cells are facing the positive (+) sign etched onto the circuit board, next to the sockets.
I tried to point out the markings with yellow arrows.
Click on photo below to enlarge if needed...>>>
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Stayouttadabunker, that picture that jancsi posted is not of my board. I did not take that pic. My pic only shows the + sign under one of the battery sockets. My batteries were definitely in wrong.
Flat side up so flat side to negative.
If you look at the two pics I posted of my board you can tell the flat side is up.
I will post them again here.
I have not been able to mess with it any yet but I know that had to be a problem.
I dont know if that would be my complete problem but it was not right.
Thanks
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So my question is with the batteries in wrong and it going thru the complete clear cycle is it really clearing the NV Ram since the Ram has the batteries backward.
Maybe it does clear the Ram and partition it from power from the board. Then when you turn the power off the Ram loses its memory/partition because there is no battery power to hold the memory.
Can anyone agree or disagree with this assumption.
Maybe elaborate on this some.
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:rotfl: okay..I thought the picture was from yours! :duh:
My apologies to Jancsi! :hail:
Yeah...no batteries = no memory.
Not the NV RAM, the CMOS.
The CMOS is where the BIOS stores the date, time, and system configuration details...without battery power, it cannot save it's settings.
Same thing happened to a LOT of casinos after Covid.
All their batteries were dead from trying to retain settings while the machines were turned off.
I would run a Clear and re-set up the whole machine from scratch.
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Ok I definitely had better luck this time. (See pic) The game is up and ready but I had a call attendant floating box.
So I opened the door and turned the attendant key. It showed door open S. Also Printer Com Error. I got the door open S taken care of. It was the transport can not being seated good.
The only error it still shows is the PRINTER COM ERROR.
So does anyone know what this could be and what I need to check?
I did make it shoot out a ticket accidentally by pushing the black lever down and back up.
Thanks
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Printer com errors can be pesky on any machine. Bottom line if you are using most printers such as gen 1 or 2, 850 or 950 with the printer translator gizmo it gets set to netplex in devices. If on the other hand you have a printer directly plugged into the backplane with no translator gizmo, it needs the printer type set. And of course all of this depends on having a good printer and a good translator gizmo, and good 24v power supply as required by your setup.
One can take the easy way out for setups and go handpay with no ticket out. Set in com protocol control. It's a way if you don't have a ready source of good parts or just want better reliability.
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I have not messed with these slot machine printers hardly at all. Here are some pics of the printer. Can you tell anything that looks wrong with it in the pics?
The harness is plugged into the printer and down to the thing in the pic with WMS on it. Then it goes back to the backplane board.
Should the printer have a LED light on it that should lite up or something?
This is only the second BB1 machine I have setup.
What do I have to do to disable the printer where the machine will operate with just hand pay?
Do I have to clear it again and set it up again. If so is the only thing I have to do is just not enable the printer in setup?
Is there anything different I have to do during setup to make it hand pay?
Is there a way to put it in hand pay without clearing and setting up again?
Thanks
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That is a gen 1 with the gizmo translator. In device settings it should be set as -netplex-. That’s all the printer setup required if all is well.
As for resetting it. Yes just don’t specify a printer(no printer) and only Handpay options will be available.
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Is there a way I can print a test voucher?
Just thinking of ways I can trouble shoot this printer issue.
Thanks
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Is there a way I can print a test voucher?
Just thinking of ways I can trouble shoot this printer issue.
Thanks
I don't do wms or that brand printer -but if it has a feed button- hold it in while turning machine on and it might print a test ticket telling the firmware version.
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Try swapping the printer from the other machine into this cabinet?
Remember, your printer is a Netplex device...power OFF.
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So I would power down the Lucky Lemmings machine and take the printer out of it. Then take the printer out of Wolverton and put in Lucky Lemmings and power it on. Is this correct? Thanks
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If the printer is working in Lemmings, put the problem printer in there to see if it works.
See if the problem follows the printer.
If the printer works in the good cabinet, you've ruled out the printer.
Now you KNOW the problem is something in the cabinet where the printer won't work, either something in your settings or physical.
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So is the only time you can do the printer, bill validator tests when you are in setup after a clear?
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no...when the machine has been set-up for play, but won't accept anything, you'd be able to try the BV or coin tests.
You can't do any tests while in setup mode, because the machine's settings aren't completed yet.
Also, not really related to Tests, keychipping just allows the operator to change settings in the options pages, except denomination changes - you have to perform a Clear, to change denoms.
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Ok the thing is if I turn the attendant key with door open or closed when the Administration Menu comes up there is no cash device diagnostics like you see in the pic. Also if you notice in this pic from the manual telling you how to do these test it shows setup menu in the top right corner.
Is there something I am missing? Thanks
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Open the door and press the diagnostic button to get the larger menu.
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Ok I pushed the diagnostic button and tested the printer and it said it was disabled or has an error. So then I tested the bill validator and it worked. So then I thought I am going to go into setup and see if I can change the type of printer. So I changed it to the last one on the list and went back to game.
When I shut the door it said status pending power cycle needed. So I shut it off and turned it back on. When the game came back up it was ready to play. All the Bill's I had to try was a 1, 5, 20, 100 and all of them were accepted. I played it for about an hour.
I am not really worried about the printer. It would be a different story if I had Tito in them.
So I will just leave them for now. I might investigate the printer a little more on down the road.
So if anyone has this issue and all they want to do is disable their printer so the game will work. Try pressing the diagnostic button inside the door and press the setup button. Then change the printer to a different one. Shut the door and it will tell you it needs a power cycle. Turn the machine off and wait a few minutes. Then turn the power on and the game should bootup ready to play. At least mine did.
That way you dont have to clear and go all the way back through setup.
I do have another question. I noticed on this machine it would not let me push the button and get 20 lines. That is what I set it to on all 4 denominations I picked. All of the other line buttons worked. So I thought there must be something going on with the button. I opened the door and looked at it and the micro switch was just kinda hanging there. I tried to get it to mount back in its spot but there seems to be nothing to hold it.
Does anyone know how the micro switch is held into the rest of the button. Is there maybe a piece broke off of the plastic piece that it slides up beside. Does anyone have a pic of one of these button setups outside of the machine that shows how the micro switch is held in that they could post.
Thanks
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A microswitch button body has two holes on it for a couple of plastic pins to hang onto it.
Below is a couple of microswitches....you'll see the difference where the holes are.
If the plastic pin that's suppose to go into the switches holes are broken, it cannot hold the switch.
You may have to place a WTB ad in the Classifieds section of NLG to get another button or shop around.
Take good photo of the broken button and microswitch you have.
I'm sure someone will have one laying around.
If you have the ones like in the 3d photo below, then see if the microswitch isn't pushed up all the way into the button body like the other ones.
Pictures will tell us a better story.
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Here are pics of the button and micro switch. You can see there is a pin still in the one hole of the micro switch. Both pins on the button are broke off. So I need a button. The micro switch works good so I just need the button. Can I remove the 20 LINES insert in the button and put it in another one with this kind of button? I guess I need to place a
WTB ad in the classified section.
Thanks
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Yeah...The pin broke off of the white part of the button.
The white part does come out of the black plastic body.
It's held in by a tiny raised lip around the edge.
The clear lens pops off, if you push up on the edges.
Those buttons are all over ebay.
I remember I had to get some of those VLT buttons, for a two-row S2000 button deck once.
If nobody has one, give these guys a call...they might have it...>>>
https://www.betsonparts.com/gaming/small-square-white-vlt-push-button.html (https://www.betsonparts.com/gaming/small-square-white-vlt-push-button.html)