New Life Games LLC
**Reel Slots** Gaming Machines => IGT S2000 and Vision Games => Topic started by: bhuckaby on April 20, 2022, 04:52:21 PM
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hello all, i am new to the site and hope i am posting this in the correct location. i have a s2000 round top lucky strike 3 reel slot machine that goes into a coin out jam immediately after finishing booting up. this is a coin less machine and has no hopper. i suspect i changed the settings in the cashout and hand pay settings by mistake and then the cash out button was hit. i have since disabled both. but the error does not clear. i have checked all the harness's to the i/o boards and swapped out the i/o boards with known good ones from another machine. it has a ticket printer that works and when tested cycles through the ticket. the bill validator works but comes up with a green and yellow light after boot up. swapped with another and the light is now green but still has the error. i'm not sure what else to check and not sure if a ram clear is the answer but have been told that is a last resort. any help would be greatly appreciated.
thank you,
bobby.
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:NLG_WELCOME:
Partial token payout should be disabled and coinless mode enabled in the key chip menu. Check those before you clear it.
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in the key chip config mode the tokenization 7.1.7.2 it says partial token payout enabled but will not let me change it. the coinless mode is disabled. it will not let me change it from this menu. is there a way to change that without running the clear chip? if so could you explain
thank you,
bobby
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You need a key chip to change those settings. You must have 0 credits for a key chip to allow access. There's a couple of tricks to clear the credits on the machine without using a clear chip. If it has a 50x MPU, you can swap the static RAM chips RM1 & RM2. This will cause a ram error when you reboot and you can clear that with a few turns of the key and pressing the test switch. Another method would be to remove the main battery from the MPU, then replace it. That will also cause a ram error. You have a coin out jam because token payout is enabled and there's no hopper to produce that payout.
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ok i have the key and clear chips. i will try removing the battery tomorrow and try to reprogram with the key chip. im not sure if i have the 50x mpu, how do i tell?
thank you for all the help,
bobby
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Read the part number to know exactly what it is. 50x boards have a fixed bent steel handle on the tray and socketed ram chips right next to the SG chips. 1270 board has a swing out handle on the tray.The battery trick will work for either but some 50x may have a soldered in main battery. Most people replace them with a soldered in socket and removable battery.
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the tray definitely has a swing out handle. and the battery has already been converted to a removable battery. i will try and let you know.
thank you,
bobby
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The 1270 or S2000 enhanced MPU does not come with a solder in main battery. The slide in battery is factory.
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Hi RB,
ok i was able to remove the battery and run the key chip programing. the coin out jam is cleared and the machine is functioning mostly. i didn't mention that this machine has a TITO installed because i did not think it was relevant but i am now realizing it makes a big difference. i was able to run the key chip programming again as per the key chip settings in the FAQ. the machine now functions except for the printer. when we purchased the machine the printer worked anytime the cashout button was pressed, it did not attempt a hand pay option. now it defaults to hand pay and states "sorry, the printer is not available". the printer is enabled and the limits have been set very high so as not to limit the printer function. the settings match the FAQ recommendations other than the "restricted ticket" has been enabled. it did not change the function in either the enabled or disabled position. i have a known working printer and plugged it in and it did not work either. any ideas?
thanks again
bobby
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Settings are outlined here. Follow them carefully. You have probably overlooked something.
https://newlifegames.com/nlg/index.php?topic=319.0
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Hi RB,
i followed the settings exactly and it still comes up with the same menu, it says sorry the printer is not available, hit cash out again for hand pay or max back to cancel. the voucher settings were different the vouhcer limit was set to bill limit, and the change voucher was disabled. could this be a different tito system them is available on NLG? it has sg000598 chips in it. could that be an issue. so as i remember this machine printed tickets when i bought it but when i got home during the transportation the board that plugs into the main mpu had come loose. i had to reinstall it and everything seemed to work although i did not print any tickets at that time. so this is the first attempt to print since that happened. not sure if this is relevant, i contacted the seller hoping he had a list of settings and he refereed me back to NLG.
thanks for all the help,
bobby
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The "sorry printer not available" indicates the backend system for TITO or casino isn't validating a ticket. It has nothing particular to do with the printer, a S2k machine will do this with all good parts but wrong configuration.
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598s are not a problem. Either something is not set right or the TITO is offline.
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Post a photo of your TITO board.
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Ive gotten printer offline a few times randomly. Every time it was solved by unplugging the tito's power and plugging it back in. After a min or 2 it would work.
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i unplugged the tito with the machine off and waited a few minutes, plugged it back in a rebooted the machine and waited a few minutes and no change. it must be in the configuration somehow. just not sure where to look at this point.
thanks
bobby
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Did you enable the change voucher?
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yes change voucher enabled. i also wenrt over the setup settings RB sent to me and they are all set correctly. a couple settings that dont feel right are: 7.1.4.1 ipc setup =00, 7.1.5 cashless controller=disabled, and coinless mode=disabled. could these be an issue?
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Coinless mode should be enabled if you don't have a hopper.
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Reply #1
:NLG_WELCOME:
Partial token payout should be disabled and coinless mode enabled in the key chip menu. Check those before you clear it.
Whatever the default setting was for IPC should be left alone. I'm 99.99% sure you do not have an IPC. There's no reason to mess with that. No reason to mess with cashless controller either. Disabled is correct.
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at this point do you think a clear chip and then key chip to start from scratch would be a good idea? what if i were to disconnect the tito and see if i can get the printer working that way? maybe something wrong with the tito?
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You can if you are confident you can set it up right. Disconnecting the TITO is up to you. The Bettor TITOs are generally good units. I have a question. Do you have the ribbon harness connecting the comm board to the backplane? If it is missing the TITO is not communicating.
Post some pictures.
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you nailed it RB thank you. the ribbon between the comm board and the back plane was installed but at just enough of an angle that a couple of the pins were not making contact. the machine is now working correctly. tito is working too. how can i compensate you for your time? this is a relief thank you.
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:wav:
No compensation necessary. If you feel so inclined, make a donation to the site. Contributing members have unlimited PMs and access to the NLG file system. Lots of good info there but copyrighted game software is not allowed.
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i will sign up to be a contributing member and make a contribution, thank you. lots of good people and good info on this site. your help is much appreciated.
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FYI, there is a small red reset button on the Bettor TITO. Occasionally it will go offline. Use the button and wait about 20-30 seconds for it to reset. That's one thing I don't care for. It's always hot with the USB power cube. I would rather it power off when the machine is off. There is a fix for that but you have to get inside the power distribution box and rewire the ac outlet for switched power rather than unswitched.
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ok i am all subscribed up as a contributing member. thank you. yes i would love to change that setting so it powers off when the game is shut down as my machines spend most of their time powered off. for know i will unplug the machine so it does not stay powered on. i will send you a message when im ready and maybe you could walk me through it or direct me to information that tells me how. have a great night.
thanks again,
bobby
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Simple solution: Use an switched surge protector to turn your machine of and on. You don't even have to open the door.