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**Video Poker, Keno, Slots, 21** Gaming machines => IGT AVP (Including G20,G23) => Topic started by: sbsgroup on July 01, 2022, 09:48:57 AM

Title: AVP Problem Authentication Failed
Post by: sbsgroup on July 01, 2022, 09:48:57 AM

I receive this notice on boot,  I figured it was probably a hard drive issue.  Anyone have thoughts on this.

Thanks

Title: Re: AVP Problem Authentication Failed
Post by: Retro tech repair on July 01, 2022, 08:04:19 PM

It says usb at the start. If this is a diagnostic drive this usually happens when someone puts the drive in a windows computer.

Title: Re: AVP Problem Authentication Failed
Post by: sbsgroup on July 01, 2022, 08:16:27 PM

There wasn't a drive plugged in but also had this error occurring at the same time.  I am sure there is some relations between the two.

Title: Re: AVP Problem Authentication Failed
Post by: tjlee on July 04, 2022, 10:32:28 AM

Bios chips are probably missing in it

Title: Re: AVP Problem Authentication Failed
Post by: sbsgroup on July 04, 2022, 10:47:45 AM

The machine was working prior to error,  acts like something failed.

Title: Re: AVP Problem Authentication Failed
Post by: Stayouttadabunker on July 04, 2022, 01:20:29 PM

If there isn't any drive plugged in, why is it inferring that there's an USB error?  :Scratch-Head:
Did your button deck USB harness fall out of it's socket?
Check both ends.

Title: Re: AVP Problem Authentication Failed
Post by: sbsgroup on July 04, 2022, 02:04:08 PM

I will double check and let you know,  not sure. Thanks

Title: Re: AVP Problem Authentication Failed
Post by: RodneyK on July 04, 2022, 02:29:42 PM

That’s a normal error for the buttons until the machine boots up completely. Fix the authentication error and hopefully that takes care of it.

Title: Re: AVP Problem Authentication Failed
Post by: Retro tech repair on July 04, 2022, 06:22:10 PM

Quote from: tjlee on July 04, 2022, 10:32:28 AM

Bios chips are probably missing in it

Computer wont do anything at all without its bios(boot1)

Title: Re: AVP Problem Authentication Failed
Post by: rickhunter on July 04, 2022, 11:34:33 PM

I'm with the original person describing the usb mass storage authentication issue.  This is usually a usb diagnostic drive that does not pass validation.  You would get a no signature found if there was a boot2 bios issue, or a bad grey cable, or bad hard drive.

Title: Re: AVP Problem Authentication Failed
Post by: Stayouttadabunker on July 05, 2022, 08:59:11 PM

In Reply #2, he says there's no drive plugged in?  :scratch-head_2:

Title: Re: AVP Problem Authentication Failed
Post by: Retro tech repair on July 05, 2022, 09:17:13 PM

Quote from: Stayouttadabunker on July 05, 2022, 08:59:11 PM

In Reply #2, he says there's no drive plugged in?  :scratch-head_2:

Ya im at a loss in that it says usb mass storage in the picture. I know the avp had a hidden drive image somewhere i gave not figured out where that drive image is yet thats one of the things i want to learn now that i own a machine specifically for these kind of tests. That disk image may emulate a usb.