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TITO - Ticket in Ticket Out, Slot Toppers, Stands and Add-on Accessories => Bettor Slots TITO - Ticket in Ticket Out => Topic started by: Pblanton1 on July 08, 2020, 12:22:03 PM

Title: Tito takes old tickets but not new
Post by: Pblanton1 on July 08, 2020, 12:22:03 PM

After changing The denomination  on a machine I just got from 1$ to 25 cents my igt s2000 won’t accept vouchers printed after the denom change only ones printed before denom change any tips to help fix this will be appreciated
Don’t know if this matters but it is not a advanced mpu board

Title: Re: Tito takes old tickets but not new
Post by: rickhunter on July 08, 2020, 01:46:09 PM

That is something I've never seen before.  If the machine accepts any tickets at all, it should accept the newer ticket since it was printed by the current configuration.  Can you post a photo of a ticket it will accept and one it will not accept?

Title: Re: Tito takes old tickets but not new
Post by: Pblanton1 on July 08, 2020, 10:39:22 PM

I tried to send pics but file size is to large


Although I noticed on the new tickets the validation numbers do not represent the amount on the ticket like the old ones


For example the old ticket would end with 0100  but the new one ends with something like 2736 4529


And both are for $1.00


IF this may Be the issue how would I fix it

Title: Re: Tito takes old tickets but not new
Post by: rickhunter on July 08, 2020, 10:55:45 PM

Looks like your settings are incorrect.  Make sure your settings match the settings detailed on this post.

http://newlifegames.com/nlg/index.php?topic=319.0 (http://newlifegames.com/nlg/index.php?topic=319.0)

Title: Re: Tito takes old tickets but not new
Post by: Pblanton1 on July 08, 2020, 11:00:37 PM

That’s for the quick reply  rick i will check those settings in the morning then will get back with you then




Also while I have you can you do a key chip without. First doing a clear chip on a igt s2000

Title: Re: Tito takes old tickets but not new
Post by: Pblanton1 on July 09, 2020, 07:21:04 AM

Just checked and all settings are same as listed in the link you set me what else may it be ?

Title: Re: Tito takes old tickets but not new
Post by: rickhunter on July 09, 2020, 09:36:06 AM

For whatever reason when the ticket is printing out, it is not printing it with authorization from the primary SAS that is supposed to be set to system.  Do you have secondary sas enabled? it should not be.

Title: Re: Tito takes old tickets but not new
Post by: Pblanton1 on July 09, 2020, 09:39:06 AM

Secondary sas is set to sas channel off

Title: Re: Tito takes old tickets but not new
Post by: rickhunter on July 09, 2020, 10:11:24 AM

If you unplug the TITO board, when you cash out, does it still print a ticket, or does it go to handpay?

Title: Re: Tito takes old tickets but not new
Post by: Pblanton1 on July 09, 2020, 11:09:48 AM

At work right now can’t check till I get home but what would it mean if it does still print the ticket ?

Title: Re: Tito takes old tickets but not new
Post by: rickhunter on July 09, 2020, 11:47:05 AM

Means your settings are wrong.  The printer is printing tickets as if you were in standard SAS settings instead of system.  I have never seen that behavior before.  If you can't figure it out, I would do a complete clear, although I really hate doing that because all the settings need to be redone.  The weird thing is that the machine is accepting tickets, but to be honest I have never set the SAS to standard and try feeding it a ticket printed in system mode.  Something to try later.