New Life Games LLC
**Reel Slots** Gaming Machines => IGT S and S-plus Reel Games => Topic started by: Michael60914 on July 29, 2022, 10:56:22 AM
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I have a red, white, and blue quarter machine. I am having an issue with the hopper... it wont stop running! H E L P!
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How did this runaway start? Did this start when you turned the game on? Or did it start when you cashed out? Does it count any coins coming out?
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It started about a year ago. I finally pulled out the hopper and just put a bucket in there to catch the coins. As credits built up i would just play those. My little grandaughter was playing it and hit the "cash out" button... since then i have gotten a code 3100 and 3200 at various times, but every time i put the hopper back in it just starts running right away.
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When you put the hopper back in (with ample coins in it) does it spit the coins out or does it just keep running and rotating the coins around in the hopper? You could have a bad coin out opto/switch or a damaged knife that won't direct the coins out.
You may want to post a photo or two of your hopper.
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It spits out all of the coins. My picture files are too big. Not sure how to make them smaller.
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It spits out all of the coins. My picture files are too big. Not sure how to make them smaller.
That would point me in the direction of the coin out opto/switch.
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Not sure what area you need to see. And every picture I take is too large. Obviously the hopper isn't my only issue! Lol
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While it is spitting out Coins, are they registering on the Winner Paid Meter?
If not, I would agree with it being the Optics.
Looking at the Hopper as it sits inside of the machine, to the lefthand side just below the upper Handle is where your Optics lie.
If you look carefully you will be able to determine the Coin Path.
As they ride up the Wheel they will be forced out via the Knife and travel through a narrow opening at the top and down a stainless steel chute/valley that directs the Coins through the cutout in the Inner Door Panel and out through an opening in the bottom of the Main Door.
This pathway will be facing directly at you with the Hopper installed.
The Coin Out Optics are shaped like a squared off U and will have wires coming from them that lead down to where the Motor is located. The unit is held in by a screw, or 2.
You can remove this and check it for dirt, dust or grime. I receive a lot of games that are just pure nasty inside from smoking and spilled drinks.
I hope my description was good enough, as I'm doing it from memory while sitting at work.
Also, check to make sure the Optic wires weren't accidentally pulled out of the connector on the Hopper.
Keep us posted.
Curtis ash100
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It does count the coins as they are coming out. I will clean it up and see what happens. Thanks for all input.
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How many credits were on the machine when your grand daughter hit the cash out button?
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I don't remember...
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If the pay out is greater than the coin counter it just needs to pay out the win.
When you get it straightened out you will want to disable that button. It's really easy thanks to the guys here.
This is the post with the directions to easily disconnect the pay out button on the Splus
https://newlifegames.com/nlg/index.php?topic=36521.msg193521#msg193521 (https://newlifegames.com/nlg/index.php?topic=36521.msg193521#msg193521)
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Thank you! I will definitely do that!
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My picture files are too big. Not sure how to make them smaller.
Email the picture to yourself. Most mail applications usually give an option to reduce the file size before sending.
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Here is a picture, finally!
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It does count the coins as they are coming out. I will clean it up and see what happens. Thanks for all input.
If its counting the coins as its paying out it sounds like you just need to keep refilling the hopper and let the machine finish paying out.
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I was having issues with the hopper continuously running. That was why I had taken it out and just put a little bucket in the machine to catch the coins.
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If the machine is actually counting the coins as they pay out there is a good chance there is nothing wrong with the machine. For instance, if there were say 900 credits on the machine when your grand daughter pushed the cash out button the machine will need to pay out all 900 credits. The hopper will continue to try to pay out credits until it reaches the the cashed out amount. If you suspect the it has surpassed the cashed out amount then there is a different problem. So the first step is to determine if the machine is in a cash out situation or not. You may need to feed a bunch of coins into the machine, perhaps as many as 1000. The default limit on credits is usually 1000, unless someone has programmed it differently. After that 3100 or 3200 codes are often hopper brake problems, but don't get ahead of yourself, we can deal with that once we understand if the machine is acting properly.
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Thank you! I am away for the weekend, but will work on that Monday!
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Hopper issue update: I have fed enough quarters through that the payout of 9999 has been surpassed and it starts over. Hopper is still running as soon as i turn on the machine.
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one item that might be causing your issue is the SSR --solid state relay, located on the upright where the hopper plug is located.
there are five wires on that relay,three come from the cpu, and two are HOT 115 vac,
black and red wire have 115vac on it all the time, when the relay is energized through a signal from the cpu, it will put that hot 115vac to the other post on that side of the relay, white and black wire, which goes to the motor in the hopper, the other side of the motor has a neutral on it all the time so when the 115vac is applied from the relay, the hopper motor will turn.
so either the relay contacts are stuck closed , or the cpu is putting out a constant energize pulse to keep the relay energized.
try to disconnect the white/black wire and see if the hopper motor will stop, if it does, the reconnect it and try and disconnect the two wires on the other side and see what happens. grey/red and grey /violet, solid green is just ground, don't have to disconnect it.
make sure none of the disconnected wires touch any metal. take a picture of the wiring before you start, thenyou always have a reference of what is correct.
this should tell us what's going on
hope this helps.
Jim
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i disconnected the white/black and turned it on. The hopper was NOT running! i connected the white/black and disconnected the other wires on the other side... hopper was NOT running. I reconnected the wires and turned it back on... hopper running.
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Something's not right here. (Understatement of the year?) :rotfl:
If you open the door and press the test button about 12 times until you see a six (6) in the [Coins Played] window, what do you see in the [Credits] window? :Scratch-Head:
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The credits window shows a 0.
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Did Stayouttadabunker get back to you on what the 0 means?
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No
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Page. 6 of the options is the denomination setting of the coin you're using in the coin comparitor.
I don't think it's going to help much Micheal, but basically the "0" mean zero cents...at some point, by simply pressing the Spin button a few times, you can change it to 25 for .25 cents.
I would stick with JIM's suggestion of a possible stuck relay contact.
Get another one and hook it up...they don't cost much.
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Jim helped me tremendously! My machine is working as it should! I appreciate all of the help everyone has given me. The only thing that I might need help with, but i don't know that it matters, is what going through the different settings with the key will do. When i bought the machine they said it was needed to reset a jackpot... i haven't hit that yet! But not sure what other things i can adjust or change.
Mike
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When you hit a win above the hopper limit the machine will go into a hand-pay - this is where the machine will be going tick, tick, tick continually and if you have a bell then it will ring, until you turn the jackpot reset key.
In a casino setting someone has verified the win, and brings out the giant check takes your picture and issues you a W2G
The turn of the jackpot key basically erases the credit and the win. No coins are paid etc. So in a home setting this is very anti-climatic unless you can convince your partner to play dress up and walk in a giant cheque. :dancing_2:
With the door closed, and the game ready to play - the Jackpot reset key puts you into statistics mode.
You can see the size of the last win etc. To get out of this mode open, close the door.
To change the settings for the most part you use the White Test button on the inside - using the spin button to move you between settings.
Your machine is governed by two chips. The Game Chip (SP) and the Reel Chip (SS).
The various settings are described in the PSR (Program Summary Report) - each game chip will have a number like SP1271 and there is a document that covers the settings for this chip. The PAR sheet describes options that are unique to your theme and each Reel chip would have a matching PAR sheet.
You can find most of the PAR information in the Online S+ game bible that is located in RICKS FAQs on the main page.
If your not sure what chips are in your machine there are also instructions in Ricks Faqs that will allow you to display them in the Credit/Winner Paid screens.