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**Reel Slots** Gaming Machines => WMS Reel Games => Topic started by: Dirtguy on July 23, 2017, 08:07:31 AM

Title: Button panel not working
Post by: Dirtguy on July 23, 2017, 08:07:31 AM

Hi
 I am setting up a bb1 1/5. , cleared it, set it up, game comes up, put money in, credits showed up, pressed bet buttons, nothing. It has a 13 button, usb panel. All the buttons lite up green but do not say anything, all blank inside. Set to old usb button panel. Tried to go to diagnostics and did not see anything listing button deck. Any suggestions?


                                                    Thanks Dirtguy

Title: Re: Button panel not working
Post by: rickhunter on July 23, 2017, 12:31:32 PM

Not all games support OLED panel.  What game did you load?

Title: Re: Button panel not working
Post by: Dirtguy on July 23, 2017, 01:19:33 PM

The one that came with the machine, Winning bid.

Title: Re: Button panel not working
Post by: rickhunter on July 23, 2017, 01:42:03 PM

Check button panel make sure it is getting power.  There should be two connections on the panel.  A USB plug and a 24volt (2 wire molex) connection.

Title: Re: Button panel not working
Post by: Dirtguy on July 23, 2017, 01:47:58 PM

It's getting power cause the buttons lite green, if I pull the usb wire off the lites go out. The other wire is attached at the  button deck, will check if it is connected at the other end.

Title: Re: Button panel not working
Post by: Dirtguy on July 23, 2017, 02:23:02 PM

I'm getting 23.1 volts on the 2 wire molex. There are 4 green led's lit under the panel . This is my first machine with this kind of button panel, is there something in the set up that configures the buttons that I may have missed or is setting the denoms with # of lines played the only settings?

Title: Re: Button panel not working
Post by: rickhunter on July 23, 2017, 11:02:28 PM

The usb panel should be automatically recognized.  The only other thing I can think of is that you have a firmware issue with your machine.  What OS are you using with your game?

Title: Re: Button panel not working
Post by: Dirtguy on July 24, 2017, 04:30:27 AM

Operating System H13.21   SSSG-000-1673


The game comes up with no errors, accepts bills just nothing when I hit any button.

Title: Re: Button panel not working
Post by: bpracer on July 24, 2017, 04:53:54 AM

Quote from: Dirtguy on July 24, 2017, 04:30:27 AM

Operating System H13.21   SSSG-000-1673


The game comes up with no errors, accepts bills just nothing when I hit any button.

Try loading with a more current OS, SSSG-000-1696 H13.34 at a minimum for OLED panel support.

Title: Re: Button panel not working
Post by: Dirtguy on July 25, 2017, 04:43:03 PM

Would I be able to put a standard BB button panel in to replace the OLED panel ?

Title: Re: Button panel not working
Post by: bpracer on July 25, 2017, 04:45:15 PM

Quote from: Dirtguy on July 25, 2017, 04:43:03 PM

Would I be able to put a standard BB button panel in to replace the OLED panel ?

Yes however you may need the harness in addition to the button panel as most BB2's do not have the harness installed.

Title: Re: Button panel not working
Post by: Dirtguy on July 26, 2017, 06:16:45 PM

Hi
 Solved the problem by using the standard type button deck. There must be something wrong with my OLED  button deck. Thanks everyone for your help!
                                                             Dirtguy