New Life Games LLC

**Video Poker, Keno, Slots, 21** Gaming machines => IGT I-Game and Game King => Topic started by: slots4home on October 20, 2020, 06:36:06 PM

Title: Game King will not cash out
Post by: slots4home on October 20, 2020, 06:36:06 PM

I have a game king that locks up when you push the cash out button.
This problem is in the machine itself.
I have switched boards and software. Put a board in one machine it goes to attendant pay.
Put the same board in another machine it locks up. I know the cash out button works.
The machine works fine as long as you don’t cash out.
Anyone else had this problem.

Title: Re: Game King will not cash out
Post by: RB on October 20, 2020, 07:11:51 PM

Sounds like the SAS or validation settings are off. Try a full clear & set it up again. Is it not giving any error when it locks up?

Title: Re: Game King will not cash out
Post by: slots4home on October 20, 2020, 07:18:32 PM

I have cleared it 3 or 4 times.
No errors when you push cash out, it just locks up.
I pulled the board from 1 machine That works fine and the memory chip From the motherboard and install it in the other and it locks up.

Title: Re: Game King will not cash out
Post by: RB on October 20, 2020, 07:25:59 PM

Wow, try the I/O cards, other than that check all the motherboard connections. If all else fails you might need to replace that MB. I very rarely see a bad MB though. Keep us posted.

Title: Re: Game King will not cash out
Post by: Stayouttadabunker on October 20, 2020, 07:28:08 PM

Betcha it's a bent pin on the motherboard or door I/O card.....causes crazy things to happen.

Check them carefully under magnifying light....even one slightly bent and not fully getting all the way into a socket hole fully will do nutty things.

Title: Re: Game King will not cash out
Post by: slots4home on October 20, 2020, 07:31:27 PM

Thanks guys, I have not checked that.
I will check it out.