New Life Games LLC
**Reel Slots** Gaming Machines => IGT S and S-plus Reel Games => Topic started by: Contractorblue on February 25, 2018, 08:17:19 PM
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I replaced the battery due to a error code 12 turned machine on a 61 code came up hit test button reels spun and machine started working I started to play by inserting coins 3 at a time after several times of that I hit single bar single bar triple bar with no coins in hopper it went a 3300 error code instead of giving me credits before the battery replacement it worked fine and would accumulate credits . I never touched the cash out button when I won on the above said . Any ideas am a newbie to site so hope I posted correctly.
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When the battery went dead the machine may have lost some of its settings that control how the machines does certain things. You may need to press the white TEST button inside the machine to enter the setup menus, then step thru them to check and change any that are wrong. If you haven't ever done this you'll have to learn how but folks here can help with that.
The 3300 error simply means the machine tried to pay the winnings from the hopper and it didn't have enough coins. You may have to put coins into the hopper to let it finish the payout so that the error 3300 will go away. You don't have to put all the coins in at once, can put what you have, close the door and let it pay them out until it errors again, then open the door and put the coins back into the hopper. Repeat as needed. The machines were built to not cheat a customer, so it has to finish the payout.
If your machine is an S+ then you posted in the right area, if not we can get it moved to the correct place, so no problem. If you can post a photo of your machine we can identify it for sure.
Also, read thru these instructions linked below, follow them to find out what the SP and SS chip numbers are for your S+ machine (assuming it is an S+), that will help the IGT experts to help you better.
http://newlifegames.com/nlg/index.php?topic=2251.msg11326#msg11326 (http://newlifegames.com/nlg/index.php?topic=2251.msg11326#msg11326)
Welcome to NLG ! :waving_flag:
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I put coins in hopper and closed door but hopper didn't run and 3300 keeps displaying
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Did you try turning the jackpot reset key to see if that resumed the payout?
Also, when you shut the door you need to latch/lock it (push down on latching post).
If so then I'm out of ideas, we'll need someone with more S+ knowledge to help. Stand by. And please post a photo of the front of the machine. We want to be sure about giving correct advice.
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When you close and latch the door, does the LED display with the 3300 code go blank for a couple of seconds before it comes back? If not, the machine is likely not seeing the door as closed. The error will not clear and the machine will not attempt to pay from the hopper until it sees the man door open and then closed again.
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Yes the led goes blank for a few seconds the machine hums for a bit then the 3300 comes back on. The 3300 and the 3 coins played flash alternately and lower light on candle flashes.
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Pull the hopper out and check for loose wire connections on the backside of the hopper plug that is mounted on the floor of the cabinet. Also try reseating all those connections as they may be oxidized.
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The humming you hear may be the hopper motor running, trying to payout more coins but not able to for some reason.
How many coins are in the hopper? Many hoppers won't work with just a handful of coins, they timeout before any of the few coins make it to the payout chute. And check the hopper to see if there is a clog-up of coins that is preventing them from riding on the hopper wheel upward. This sounds like the problem could be insufficient coins in the hopper.
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The brake on the hopper may be stuck and needs to be cleaned
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remove the coin tray, now you can view the hopper when it starts up, close the door, watch the motor, see if the brake assembly is being pulled into the motor armature, this allows the hopper wheel to start spinning, coins are pulled up to the top (counterclockwise) and roll onto the knife go through the counting optic(upside down horseshoe) and roll out of the machine into the coin tray.
you can remove the hopper, left hand --hold in the motor brake( the part that pivots) now with your right hand---reach in side the hopper and turn the wheel using the rubber star agitator as a point to grasp, this should mimic the operation as described above.
when your battery went dead it more than likely reset some settings to default, meaning, you will have to reset the #5_0 setting. this will put the winning credits up on the display. once the hopper has paid out the winning coins, push the cashout button before playing, this should put the winnings up on the display.
Jim
Jim
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Ok i removed coin tray, turned machine on closed door and the magnetic brake pulled in and all it does is hum I pulled the coin hopper out of machine and held brake in and tried to turn coin wheel and it wont turn so i took hopper itself off of coin wheel removed knife and plastic piece by knife off and found no obstruction I tried to push brake in and turn coin wheel with those pieces off still cant turn it it acts to me like the gear box is stuck do they go bad or am i overlooking some other locking mechanism
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Good job so far finding that the hopper motor isn't turning for some reason. Did you look at the bottom of the coin bowl where the coins gather against the coin wheel, look for a screw or some other object that could have fallen in the coin bowl and it got down there and jammed against the coin wheel and isn't letting it turn.
I've heard of the hopper gearbox getting frozen from old dried out grease on very old EM type machines. So I suppose it's possible.
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Nothing on bottom of bowl i have the bowl removed from the coin wheel dont see any obstrutions anywhere
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Where the brake disengages from the motor armture, hold the brake down and turn the armature shaft. The shaft may be stuck and needs broke loose and then lubed.
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You may need to dismantle the hopper all of the way down to removing the pinwheel and shelf wheel and knife.
It could be a dime is stuck under the knife.
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I held brake down and turned cog that brake locks on motor turns but not turning gearbox
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Like mentioned. Dismantle completely and inspect.
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Make a suicide cord and power up the motor with just the gear box attached. If the gear box does not spin (slowly) then it may be jammed inside due to old grease of a stripped gear.
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Don't leave the hopper motor powered-up & humming for very long if it isn't turning, that can burn them up.
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Ok, going to do some more dismantling tomorrow after work will be back in touch
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when the pinwheel does not rotate one of two things, bad gearbox/motor assembly or one of the three screws holding the pinwheel are too long and are screwed up against the housing assembly, turn the hopper sideways, look between the pinwheel and the housing , shine a light in there you'll see it real quick.
Jim
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Screws look ok going to have to continue to tear apart the rest of the way and check motor and gearbox
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if you suspect the hopper motor assembly is defective, the easiest way to check it out would be to apply power to it and see what happens.
the motor runs off 120vac, so hook up power cord to the motor, use a power strip with a on/off switch and a circuit breaker, this would allow you to turn the motor on and off as you observe the operation.
Jim
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I manualy turned the hopper motor and then tried the power cord like you suggested and was able to get the hopper motor to run reassembled the hopper afterglow cleaning the pivot points of the magnet and the stop placed hopper back in machine turned it on .the reels spun landing on the same bars as oted in earlier post and the hopper ran and paid out the coins error code 3300 went away o thank you very much to everyone who had posted in helping me with my problem. Now that that problem is fixed after replacing the battery when I hit something it pays coins instead of giving me credits it use to give credits before I had the battery problem any help would be appreciated.
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Sounds like you had some old dried-out grease in the gearbox. I don't know if there is a place on the gearbox to add grease/oil, if so you could add a few drops of oil to help keep the grease more liquified. Or maybe now that you have it turning it may take care of itself with regular hopper use.
There could be a setting in your machine's Test/Setup menus that controls the payout going to credits. Have you posted what SP and SS chips you have on your mpu board? Once we know your SP chip number you can get the document that explains all the features of your TEST/Setup menu.
You can find out your SP and SS chip numbers by following these instructions:
http://newlifegames.com/nlg/index.php?topic=2251.msg11326#msg11326 (http://newlifegames.com/nlg/index.php?topic=2251.msg11326#msg11326)
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I was curious if my last post was recieved with my chip numbers and a picture of the computer board.
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No... you need to re-post. It should show up immediately when you press "Post"
If your pictures are too big, you will get an error message. Then you must resize your pictures.
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Ok I'll try this again here are my chip numbers rs3343 and 8845a they're in position u58 and u59 on the board the problem i have is after replacing the battery the machine automatically pays out coins instead of giving credits
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I'm going to step out on a limb here!, need pictures of your machine or board. sounds as if you have a "S" model machine. S+ boards show the SS chip and the SP chip at positions U52 and U-53?? you said yours are at U 58 and U59, plus a "RS" type chip usually indicates a "S" machine and the lack of a SP chip on your board.
regardless, Like I said in my post reply #9, its a setting that is causing your problem. usually after a battery goes dead, some settings revert back to a default setting. check the settings 5_0,or 5_1 or 5_2 in the menus.
before playing the machine, press the cash out button one time, then play the machine and see what happens.
Jim
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You need to set the machine to credit mode.
If there is just the RS chip in there and no GAME PROM then it should be a S board .. I can't remember to much about them .. push the self test switch until you see 1 - 0. Might only be one time but when it is there then press the spin reel button once .. should be 1 - 1 on the display. Close door and hopefully that takes care of it.
If there is a GAME and REEL prom then it will be 5-x and set x with spin reel button to 5-0 for most machines. If that doesn't work then 5-2.
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Ok thank you very much for the posts I was able to turn machine on and press the cash out button once and started playing and when i hit something it gave me credits so it appears after playing it a bit here everything is functioning properly
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you can change that setting so that you would not have to press the cash out button before playing. usually if you press it and do anything for 30 seconds it will revert back to pay from the hopper.
Jim
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That's exactly what it did after i repyed i pressd cash out and started putting coins in and when it hit it went back to paying coins instead of credits so i pushed credit button again and played and when i hit it gave credits i noticed while doing this that the cash out was lit or not lit so how do you say to set it to go to credits always even after youcash out
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Tap the test button until you see a 5-1 then tap the spin button to make it a 5-2 then close door, cashout should now stay lit.
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Pushing test button through the compleye cycles didnt see a 5-1 come up how many times do you push test button for the window of 5-1 is suppose to show up
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It might come up as 5-0. I just had a DD machine had the 3 options 5-0,5-1,5-2. It should be in the second display from the left?
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I have a sizziling 7 machine my winner paid , credits , coins played are on the right and are stacked
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I thought this was for an S+
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Sorry according to previous post they tell me it is a s machine is there possibly a chart that shows the test button sequences
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On a S machine reverse the NO and NC wires on the cashout switch.
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Pics of my machine and board
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For clarity a picture of your board would help.
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Pic of board
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Rs chip, definitely an S machine.
Dave
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See reply 29.
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Did what reply 29 said made sure it was set to 1 1 closed door and played when I hit something it pays coins if I press cash out button the light on cash out button comes on and play until I hit something it gives credits but as soon as you hit cash out button to collect credits the light on cash out button goes out I continue to play and hit something it ays out coins instead of giving credits I don't remember it being that way before replacing the battery sorry not trying to be a pain maybe I'M missing something
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I think I screwed up .. set it for 1-0 for credit.
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I'll look in my book this evening to see if it has the list of the settings. you can help! open the door, press the white test button ,(located next to the on/off switch, above the lamp) write down each number that comes up on the display, winners paid, credits and coins play window, don't panic, you won't change anything, this will just take you through the test menus and settings, each time you press the white button the numbers should change, eventually you will get back to the beginning, or it will reset to the the door open mode. If you look in the beginning posts for the S+ machine you will see the flip cards listed, this will give you a pretty good idea of what is going on when you press that white test button, read the cards, it will supply you with a lot of knowledge.
Jim
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Ok so the s codes are basically the same as s+ cofes
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some are and some don't apply, but somewhat similar. just gives you an idea of how the menus are set up and what they actually mean and how it applies to the settings. The "S" machine only could handle games that were one and done type spins, what you got on the spin was the end of that spin. The "S+" machine allowed nudge type games and bonus type games, basically, you got another chance for a winning combination. typically the symbols would have an arrow going through the symbol, if the arrow is pointing down and the symbol is above the pay line it would move down to the payline. double diamond deluxe is an example of this type game.
Jim
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Ok thanks should i post a picture of my test button sheet
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Did you try 1-0? You won't find any 5-x credit settings with the S software.
The more information we have the better it is.
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Ok i set it to 1-0 and it seems to be working right although it takes a while to hit something truly feel like I'm at the casino just feeding it money lol i notice now on the 1-0 setting when theres credirs on the machine the cash out button light flashes on and off it didn't do that before
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If that feature can be turned off I wouldn't know how to do that on a S machine. Maybe someone else might but I really don't think it is an option.
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No the flashing cash out light is ok with me thank you so much deeply appreciated
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Did hit this last week
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Dug out my "S" manual last night. appears that there is no mention of a setting for that feature on a "S" machine. then I was looking at some decals for another person and I noticed the instruction on the play 2 coins decal "press cash out button for credits".
then I look at the picture you posted of your jackpot win, posted on yours as well.
so you have to press the cash out button before play, then the payout will go to credits. FOR CREDIT PLAY, PRESS CASH/CREDIT BUTTON UNTIL LIT.
Jim
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Ok thank you
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Dug out my "S" manual last night. appears that there is no mention of a setting for that feature on a "S" machine. then I was looking at some decals for another person and I noticed the instruction on the play 2 coins decal "press cash out button for credits".
then I look at the picture you posted of your jackpot win, posted on yours as well.
so you have to press the cash out button before play, then the payout will go to credits. FOR CREDIT PLAY, PRESS CASH/CREDIT BUTTON UNTIL LIT.
Jim
I think he has credit mode working with 1 - 0 without using a button.
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Yes it seems to be workig right with it set to 1-0 i dont know if other settings are correct but it does seem to be working correctly
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post the settings you took a picture of.
would like to see them.
Jim
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Test page
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yes, that 2nd photo is better. Below I enlarged it a bit, tried that on the first photo but it became unreadable when enlarged. We don't have much information on the S models (compared to the S+) so anything like this you post about your machine will be helpful to others with the same model.
So is your S machine working as it should now?
(click image to enlarge)
(https://s10.postimg.org/brge4p6s9/20180308_131745-1494x2656-1120x1991-280x498z1.jpg)
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Yes it does seem to be working properly as i said before just wpmdered if any other settings were wrong
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Attached are the input tests.
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Thank you i will see if i can make sense of it
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Yes it does seem to be working properly as i said before just wpmdered if any other settings were wrong
If it accepts your coins ok and pays your winnings (either to credits or coins from the hopper) then that means a big part of it is working fine. There might be some limit settings that you want to change but that's just personal preference. On some machines you can set how big of a win will get paid from the hopper, any winning spins over that will cause the machine to halt and signal a "Handpay" event where a casino person would come over and pay you personally. For home player you just reach over and turn the jackpot reset key and pretend someone handed you some money.
You can set the hopper limit to a low or a high value. Depending on how many coins/tokens you plan to keep in the hopper, you can set it to a good value for yourself to keep the machine from paying out all the coins and then giving a "Hopper Empty" 3300 error. If you have all the wins going to credits then you might want to adjust the credit limit upward. If the credit limit is too low and you get a big win then the machine would add to credits up to the limit, then pay from the hopper. (I think)
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Ok thank you i believe it is working fine in respect to the things you have described