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Help with a CDS Wild Frog Video Slot

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Nawton:
I have a Wild Frog Video Gaming machine that has a Serial Connection Timeout Error. This is the first machine I have ever had like this and I am totally clueless on it. Every this seems to be connected on the inside but I have no idea why this is not working. I have the manual and checked everything it said to but still has the error. Any ideas would be much appreciated!!!

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