New Life Games LLC
**Reel Slots** Gaming Machines => IGT S and S-plus Reel Games => Topic started by: Garken on May 29, 2016, 07:56:09 AM
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Could someone help me.
Just purchased an IGT 5times slot machine which worked when I purchased it. Upon setting it up it will not work. All lights light up but there is a 2 in the middle of winner paid. I have tried resetting which has not worked and the self test won't work. The 2 goes away when I shut the door but coins drop through. Any help would be appreciated. Thanks
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Welcome to NLG. Did you put a coin in the comparitor so it will accept coins? There are lots of questions but let's start with the simple ones.
Dave
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There is a coin in the comparitor
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Ok when you turn the machine on does it do a "maiden spin" of the reels and the insert coin light come on when the door is closed and latched?
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The reels spin but insert coin does not light up. The 2 is the only thing that lights up. When I close the door the 2 goes off and nothing is lit up
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The reels spin but insert coin does not light up. The 2 is the only thing that lights up. When I close the door the 2 goes off and nothing is lit up
The 2 is a strange code. Can you post a picture of the front with the 2 showing and in side of the machine with the door open? The attachment tab is at the bottom of the reply page. Also when you close the door are you making sure the latch is all the way down? It must be for the machine to work.
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Does it have a bill acceptor?
Is so does it accept bills?
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Does it have a bill acceptor?
Is so does it accept bills?
Could be the cash can door, good thought.
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It does accept bills and I have taken it out and nothing is stuck. I am attaching pictures. The 2 does flicker when I move the door. The door does close and latch all the way.
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Shaggy stated that the bill door has a switch on it so be sure that door is completely shut
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But it won't accept bills now? Is the door on the cash can cage completely shut? Oops too late.
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One more thing. With the power off make sure the MPU is fully seated down. Might have jiggled in transport.
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The door is completely shut. Coins drop through and it won't accept bills. This is how it looks when door is closed.
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The first reel is now spinning on and off and then all spin for awhile
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Here is what I would do next
Turn off machine and pull board from machine
Find the cmos chip ( next to the game chip)
Remove it carefully not to bend any prongs and replace it after 10 seconds
Be careful not to invert the chip
Inset the board and turn on you should get a 61 code push the white self test button and you will get a 61-1
Shut all the doors and turn the reset key
After a few seconds the machine should recycle and hopefully work
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On a machine that's new to you it's always good to check the notorious power supply connector on the motherboard, just in case it is flaky or overheated. That can make intermittent operation and weird failures. Just takes a minute to check it out. Transporting the machine can cause some things to get shaken and bounced around. Since it worked ok before you moved it I'd first look at things related to that. If you laid the machine on its side or back then loose coins, screws etc could have moved around and gotten under something that is shorting out. Check all fuses. The person you bought it from may be helpful, and he is local, you could give him a call and explain that when you got it home it isn't working, he may volunteer to come over and take a look.
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Thanks everyone. I will try all the things suggested. The person I bought it from doesn't know much about the machine. I have checked for loose coins but will again. I will post again after trying everything
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While you have the MPU out I would go ahead and check the voltage on the cmos battery soldered to the board. If I recall correctly, it's a 3.6v, 1/2 AA size battery. Your 2 code could be a 12 code on a very low battery. A low battery, 0.5v under normal, will keep the machine from working properly. Just a thought...
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I would concur.... I think the 2 is part of a 12 and you have a bad LED panel.
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When this was move, were there coins or tokens in the hopper? I had a Haywire in for a repair a few months back. they moved the machine with the coins still in the hopper. I found $18.00 in quarter around and behind the the MPU.. They got luck that it only blew the fuse.. I do like the idea about the battery being bad...
Gary
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Your 2 code could be a 12 code on a very low battery.
If it was a 12, the "2" shouldn't be in the right-center position on the display. A 12 error isn't centered within the display. :propeller:
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There were quarters in the hopper which I wasn't aware of until after. I removed them all. I'm not computer savvy enough to do much more than I have at this point. I've checked all connections. I'm trying to find someone to come look at it. Thanks everyone for the help.
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If you update your profile as to your location one of the members living close to you can probably help.
You can pick up a multi-meter for <$20 at Radio Shack and test the battery voltage.
Pictures of your display will help us etc.
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I am in canada. What was RS is now called the source and they suck.
I worked for them when I was 14 through 17
1981 - 1984
Yep I am old ish. The next 2/3rds of my life is still fun.
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Yep I am old ish.
"ish"?? hah! Just a pup.
Still, it is sad to see that electronics today are nothing more than disposable, outdated in 6 months lifespan, appliances. The Heathkit concept was a learning experience (and fun) that kids today will never know!
Sorry.. there is a reason I chose my handle, I tend to do that.. When I was your age.... oh, NM back to the topic at hand.
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There were quarters in the hopper which I wasn't aware of until after. I removed them all.
Chances are, then, that there could be quarters under the motherboard and/or inside the power supply causing all sorts of havoc. Unplug the machine, then remove the MPU board (the board in the back of the machine in the silver enclosure with the black knob on it -- lift up to unplug it from the motherboard, then towards you to remove the board). You'll want to look for any coins in there, and you may need to unscrew the screws holding the fixed motherboard to the bottom of the machine to inspect under there for any loose coins or other metal (washers, etc) that could be causing a short.
You can also remove the cover of the power supply and visually look for any loose coins in there. To be safe, I would suggest using a plastic or wooden dowel to remove coins from the power supply area, just in case there is any stray voltage remaining after the machine has been unplugged.
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I did remove the mpu and there were no quarters there. I will try removing the mother board and look there. I will updat my location also so if someone is close by they could help me out.
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So I'm getting very frustrated at this point. I spoke with someone on the phone and he had me put the hopper in but not all the way and the number changed to 0 on the left side of the winner paid area but the candle up top does not light up since I brought it home. When I push the hopper all the way in it goes back to the 2 in the middle and the reels spin backwards. He has never heard of all this either on this machine and he works on them. To have come out to the house will cost 400.00 plus parts. Thinking I may have to take a large hit. Not sure how much I want to put into the machine since I paid quite a bit for it. Ugh!
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If you want to get your machine working, lets go back and start all over! make sure the board in inserted correctly, make sure any connections you have undone are back where they belong and inserted correctly.don't worry about the bill acceptor, don't worry about the candle.
check the cash can door switch, make sure it is bypassed.
open door and apply power, see what happens, what should happen, all fluorescent lamps should be on, the reels should have spun, locking up in order from right to left., and now sitting idle!. check and see if the reels are locked in place (not spinning freely when you try and move them.
locate the small white push button on the optic board, (directly beneath the cc-16 coin comp. bottom left next to the connector) push this button and see if it will put a credit on the machine. if it puts a credit on machine, pull handle or press the spin button. see what happens.
do these items and report what is going on.
Jim
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Jim. Where is the cash can door switch? I can't find anything telling me where it is or how to bypass it. You are dealing with a woman who can usually fix anything if I have a good manual or video. The manual I have doesn't have any diagrams which is very frustrating. Thanks
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Jim. Where is the cash can door switch? I can't find anything telling me where it is or how to bypass it. You are dealing with a woman who can usually fix anything if I have a good manual or video. The manual I have doesn't have any diagrams which is very frustrating. Thanks
Garken, the cash door switch (if hooked up) will be two green wires going into the cash drawer holder. If there no wires going in they may already stripped and tied together. Here's a pic of one of mine with the wires still hooked up. You can cut the wires and strip the ends and twist them together. Put a little tape on. This is the inside of the cash door.
Dave
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I don't see any wires there here's a picture of mine.
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Looks like they have already been bypassed. That's good. One less hassle.
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Now when I turn it on the only thing working are the fluorescent lights. Reels are not spinning. No 2 in winner paid.
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If you want to get your machine working, lets go back and start all over! make sure the board in inserted correctly, make sure any connections you have undone are back where they belong and inserted correctly.don't worry about the bill acceptor, don't worry about the candle.
check the cash can door switch, make sure it is bypassed.
open door and apply power, see what happens, what should happen, all fluorescent lamps should be on, the reels should have spun, locking up in order from right to left., and now sitting idle!. check and see if the reels are locked in place (not spinning freely when you try and move them.
locate the small white push button on the optic board, (directly beneath the cc-16 coin comp. bottom left next to the connector) push this button and see if it will put a credit on the machine. if it puts a credit on machine, pull handle or press the spin button. see what happens.
do these items and report what is going on.
Jim
But I think a do over would be good. Too much information. Jim wants to get a fresh start on this and that's good.
Dave
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Okay all the boards are back in? Everything is as you started? If so, now we can start anew with this symptom. This is symptomatic of that white molex connector Rokgpsman showed a picture of early in the post. Power off, pull the hopper and check the back side of that plug. Let's start where we are at right now.
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I put everything back and powered up. The reels are not spinning freely. I pushed the white button and no credit is given.
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You won't be able to get a credit from the coin comparator without the machine going through the maiden spin and at least acting like it's ready to play.
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I put everything back and powered up. The reels are not spinning freely. I pushed the white button and no credit is given.
Reels not spinning freely, does that mean they are stiff and won't spin by hand or do not spin to start the boot cycle?
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White plug looks good and reels spin but not freely.
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They aren't spinning when I power up
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Did you push the white button on the inside of the door by the CC16 comparator or the white button on the inside of the machine.
The one you need to press is inside the door by the CC16
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I pushed this one
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Thanks for all your help! I really appreciate it. The man I spoke with called IGT because he was stumped. He has been really nice not wanting to come all the way here and charge me if he couldn't fix it. IGT is going to call him back and let me know what to do. I might have to send them the mpu.
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Yeah, I don't think IGT is going to touch that. They don't deal with us home owned game people. They won't even talk to us on the phone. Their interest is in Casino's. They really don't care about an Mpu that hasn't been made for 20 years. Check your fuses. And are both the fluorescent lights coming on? If not unplug the two starters and try it then. Sounds dumb but those things can screw up an S+. Here's a pic of the fuses. Best checked with a meter.
Dave
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Dave. My fuses have nothing near them. How do you check them with a meter? Sorry if this sounds stupid.
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And as a side note, the man who said he spoke with IGT and said they would call him back is likely full of crap and stalling for time. As stated above, IGT won't help with your problem, other than to crush your machine if they could, lol
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I'll remember that when he calls me back. Thanks!
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First off I am going to encourage you to stick with this and we will make a slot tech out of you yet.....
A multi-meter has several different settings.
You want to put it on Resistance (R1K) or something like that. Any of the resistance settings will do. You are not actually measuring resistance, just if there is continuity or not. First you start out and touch the two meter probes together the meter should go all the way over and show connectivity. This basically proves the meter works and that you have it on the right setting.
When you take the fuse out you put the meter at each end of the fuse. If the fuse is good the meter should go all the way over as it has connectivity.
If it doesn't move the fuse is dead and needs to be replaced.
These are glass tubes so sometimes you can see a burn mark in the centre or that the filament is broken..... and sometimes it looks perfectly good.
Its the ones that look perfectly good that can screw you up.....
It sounds like you are dealing with someone that has a slot route or is a casino tech - who might have connections within IGT.
IGT does not want to deal with home people. In their words "the workings of a slot machine are restricted information" and that is the reason that this forum exists.
IGT/Bally/WMS has a fear is that someone is going to hack a machine and exploit it in a casino.
Before you spend $400 to get someone to your home most of the vendors on the home page could send you another MPU board for under $50 or Fleabay.
4 or 5 screws and one molex connector and you move the MPU to your tray. Then there will be 2 chips that you will move from one MPU to another.
We can deal with moving the chips as necessary. Heck for $400 usd you could fly someone in from Canada.
My suspicion is that you have a coin or two stuffed under your mother board (the board that the MPU plugs into) which might explain the weird error code.
This may also have popped a fuse.
With the machine off I would remove the hopper, look under the small fixed board (the motherboard) and ensure there are no coins under it. A small flashlight and an emery board (non metal) would be a good to fish out any loose things under there.
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Need more information, since you said the machine did work, what happened from the time it worked and the time it started to act up?? tell all the details, the smallest item could be important, you also said you reset the machine, how did you do this?
Jim
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And as a side note, the man who said he spoke with IGT and said they would call him back is likely full of crap and stalling for time. As stated above, IGT won't help with your problem, other than to crush your machine if they could, lol
I agree with that. IGT won't talk to anyone other than casino technicians about machine repair, and they do not support the S+ machines any more (nor have they for years).
On top of that, $400 for a repair visit is ridiculous. You can get a working S+ machine for less than that, and you can replace all of the parts in your machine for far less than that. Do not agree to pay him $400 for a housecall. In fact, based on his claim that he spoke to someone at IGT about your machine, don't pay him anything -- he's a liar.
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Ok guys. I have looked under the mother board. There is a cushion under it and no quarters I can see. Haven't taken it off though. I took out the fuses and the top one is definitely bad. Will stop and get some on my way home from work. Fingers crossed that I get lucky! Thanks. Thinking I will know almost all there is to know about slot machines by the time we are finished!👍🏻
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Ok guys. Changed the fuse. Turned the machine on and it worked for a minute. Reels spun forward and insert coin came on. It blinked cash out which I pushed because it said 2 in winner paid. It paid out the 2 coins. I put a coin in then everything went off again and reels starting spinning backwards again. Self test wouldn't work. Turned it off and took out top fuse and it was blown again. Should I take off the top of the main power and look for quarters there?
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Great - we are getting someplace.
The fact that it worked for a while then blew would seem to indicate that you probably don't have a direct short. A direct short would pop the moment the power came on or the moment the slot did something like spin the reels.
1. Check the value of the fuse against the label on the fuse holder. The one you put in might be a 2A because the one you took out was a 2A. The fuse holder might have a 4a on it. Meaning you had the wrong fuse in the holder.
2. You might have put in a regular fuse when a slow blow style is required. Check and see if slo-blo or SB is stamped on the original fuse or if it appears to have a wider filament than the one you replaced it with.
3. It would take nothing for someone put on a 2a lid on the fuse holder simply to replace a missing part. When that should have a lid labeled like 10a. Which fuse is it ? we can check our manuals and ensure you are using the correct fuse for the location.
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I would start looking for some coins lodged up against the handle solenoid contacts and the metal machine case. sounds as if when you establish a credit it blew the fuse, the 24 vac fuse, which is the voltage put to that solenoid when it is told to energize the coil.
Jim
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I have looked everywhere! Found no quarters. I found a screw by taking a picture in the back right hand corner of machine but not sure this would blow the fuse. Jim I don't know where the solenoid is.
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the solenoid is located on the back top of the handle mech. there is a two pin connector going to it. its connections are right up against the back of the metal cabinet. that's where the coins will be if that is the problem.
Jim
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Jim. The picture I posted of the screw was in the top right of the machine near the handle mechanism. I removed it. I have to get another fuse. Could this be what was blowing the fuse? I'll let you know if this was it! Thanks so much!
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I think you solved your issue.
Jim
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Ok guys. I have a 3100 in winner paid
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Nevermind! I got it! Whoohoo! You guys are the best! Thanks so much for your help!!!😗
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It's a hopper error.
With the machine off.
Open door reseat the hopper
Turn on, press the white self test button.
Close door. Error should be cleared.
Make sure there are coins in the hopper to pay out.
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Thanks Jay. I figured it out. So excited that I didn't pay someone 400.00 to come fix it! Feeling like a pro now! Just kidding! You guys are the best!
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You should be able to open/close door to clear the 3100.
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Ok guys one more problem! Dollar bill is jammed. How do I open it
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Do you have WBA or DBV? If DBV there are 2 thumb screws under it, then lower the red lever and unplug harnesses. If WBA there is a handle on the front of it that will pull some to slide it out.
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Got it! Thanks!
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Open and Close door to clear that error. Here's the common error chart link for the S+ machines.
http://www.newlifegames.net/igterrors/ (http://www.newlifegames.net/igterrors/)