New Life Games LLC
**Video Poker, Keno, Slots, 21** Gaming machines => WMS Williams Video => Topic started by: Jerry304 on October 17, 2016, 05:35:15 PM
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Hi All,
I just bought a BB1 goldfish and was unable to set any options. I did a ram clear, and after the game finished loading, I hit the diagnostics button and nothing happened. On the set up screen, when I hit the orange button, the only buttons that come up is sound setup and touch screen setup. No denom set up, or clock setup, or voucher setup or any of the others. I'm stuck. The game won't play because it's waiting for some parameters to be set.
Thanks, Jerry
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:Scratch-Head: are you sure your RC card is compatible with your OS? post your RC version and Game & OS versions to be verified...
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Are you sure you are letting the game load up? Does the top goldfish screen change from the initial load screen to a scene with a sign that says to play all lines + 10 credits, etc.
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The top screen seems to be stuck on....
OS Version : 5.21
Game ID : 569
Image Version :1.00
A red bar is below showing full
I'll have to get back to you on the ram clear version, but based on the picture of the card I bought on eBay auction it says....SCLR-000-1800 O/SV 1800 it's a 64MB card with number 6769-015919-00-00
CPU-NXT Ram Clear I don't know for sure if the photo from the auction is the actual card I received, but I'd assume so.
When doing a ram clear, do you have to remove the card from the top unit as well? I did not.
Jerry
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You do not have to do anything to the top. If it is still showing the OS version 5.21, then the game has not yet fully loaded. Post a picture of the main screen before you hit the setup/diagnostic button. The game takes a while to load. What you describe is normal during the load process when the game has not yet fully loaded.
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Before I did the ram clear, the game was working fine, but multi denom wasn't set, the printer was disabled and it was set to only take five credits per line instead on ten. The diagnostic button never did anything. I checked the switch and it is ok. The hot wire (green/tan)from the switch to the plug on the board checks good, so it's not broken. When I turn the key switch, the Orange setup box only offers two choices, touch screen setup and sound setup.
After the OS loaded, the upper right of the screen shows various parameters aren't set, and it appears the machine is waiting for input from me, but since the diagnostic button doesn't do anything, I can't get the game to finish loading.
Jerry
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Check the wire from the diagnostic switch to the J10 plug, if that's all intact, you have an actual problem...perhaps with the backplane. The J10 plug is the large one in the center towards to logic box. To clarify if the machine/game is frozen cause and clear a tilt to see if it's active.
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Also,
Make sure that your main door switch is enabled and in the "door open" position. I don't know where it is on a slant cabinet but you cant access the setup screen if the machine thinks the door is closed.
Steve
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That! The main door on the slant top is the bottom one. Lift the plasti cover and pull a wire from the switch...or open the door. Ram clear settings require the main doors open.
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I was going after the main door as well. Turning the jackpot reset key is the attendant menu, not the setup menu. Purplish background is setup mode, blue background is attendant mode. If you don't the the "Open Door M" on the bottom left of the screen, your main door is not opened, thus you would never be able to do the setup.
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I do have the main door open and the screen confirms that the door is open. Any way to check to see if the backplane is bad? I checked the J10 plug and checked continuity between the diagnostic switch and the wire going into the J10 plug. It was ok
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Perhaps run the clear again and watch the screen to be sure it finishes properly. Power down and insert Game and OS cards and power up. Also you may need a new battery in the top box unit as well..............
Good Luck.
Steve
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I ran the ram clear two times. Both times, when it finished, the green screen came up and said it was done and to remove clear chip and insert os. I think my problem is in the diagnostic button.
When the game is running normally, do hitting the diagnostic button always bring you to the setup menu?
As I said earlier, the diagnostic button never did anything. Even when I was able to play the game.
Jerry
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Like we said before, It only works if the main door is open and the door open message is displayed on the screen. If you can see the "cherry"switch for the main door, try to push it in so that it is in it's neutral position and not pulled out toward you. The "out" position is to trick the machine into thinking the door is closed so it can be worked on etc.
Steve
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Door was open when trying to push button. Would low batteries cause the game to not go into diag mode? I never saw any messages saying there was a low battery.
Jerry
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I'm just saying check the door switch. It should say Door Open Main or M on the screen when it's open. Sometimes the switch goes bad or the wire gets pinched etc. How long have you had this machine without opening it up? If the machine does not detect the main door is open, then you cant get into the setup screen. The switch is what tells the CPU the door is open.
Steve
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The door switch is fine. The game worked perfectly until I had the bright idea to do a ram clear.
I need to find out if you can hit the diagnostic button any time you want with a normally working machine? This button never did anything, even when the machine was working normally.
Any chance the lower door needs to be open as well? I'm just opening the hood door. There is also a lower door and two drop doors
Jerry
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The door switch is fine. The game worked perfectly until I had the bright idea to do a ram clear.
I need to find out if you can hit the diagnostic button any time you want with a normally working machine? This button never did anything, even when the machine was working normally.
Any chance the lower door needs to be open as well? I'm just opening the hood door. There is also a lower door and two drop doors
Jerry
hi Jerry, do you have a paper clip handy? i just bypassed the switch and wiring for the diagnostic switch on a BB2 by using a paper clip to jump the pins on J10 and i got the operator menu to pop up. from the left side of the plug i jumped the top 2nd and bottom 2nd pins. the bulkhead board is the same between the BB1 and BB2 and i double-checked the block diagram in the manuals for both cabinets to verify that J10 is where all of the switches are wired in so it's probably the same for you...you could also follow the wire to make sure you're jumping the correct pins on J10 instead of taking my advice on which pins to jump. i don't have a BB1 slant cabinet handy to test on myself; the few we still have are temporarily in storage while part of the floor is being demolished to create an entryway into our new hotel :duh:
did you test the door switch & diagnostic switch with a multi meter/continuity tester? just trying to verify your procedures. :yes:
on the BB1 slants we've had over the years the M(ain) door has always been wired to open with the H(atch) door but your machine may be different; pop the bottom door off and give it a try! just watch your toes; those doors are heavier than they look and will simply fall when/if you tug on them and the hatch door is already open. :cool_thumb_up:
the diagnostic button is always functional with the M door reading open on a normally working machine...we have to get into the operator menu regularly; in fact i use the diagnostic button 95% of the time i need to do anything in either the operator or attendant menu on a WMS machine. it's just easier than trying to find the reset lock; especially on a BB1 slant!!
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A red bar is below showing full
Jerry can you give any more details about the red bar? i'm wondering if maybe your RAM stick is bad in the CPU...i've only seen it a few times but it prevents the game from loading when bad :hissyfit:
also do you have another functioning BB1 machine to test parts with?
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The red bar in the top box is normal, shows load progress and it fills up the box when done.
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I checked the switch with a meter. It is ok. I also checked continuity of the wire from the switch to J10. It checked good also. I did not check the common wire. Would I assume the common wire is ok, as it goes from switch to switch?
I will try shorting the pins on J10 and see what happens.
Jerry
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Try the LOWER door !! I think I saw an earlier post in this thread about slant tops' main door being the lower one.....
Steve
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Well..............................
Any NEW developments??
SM
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Ok, I just now made a breakthrough. I wasn't able to get to the machine because it is at my sisters house and she was out of town. It turns out, on the slant top BB1, both the hood door and lower/main door must be open to access the diagnostic menu. The person I bought the machine from, taped the lower door switch closed. I am now in the diagnostic menu and setting options.
Thanks, for everyone's help.
Jerry
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:cool_thumb_up: I'm Handy :nerd:
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Hi All,
I set up the machine and its playing fine, but I somehow missed the part of the setup where I set the number of coins per line. The game is at 5 per line, but the buttons say 10 per line. Can anyone tell me where in the setup menu I can select the number of coins per line?
Thanks, Jerry
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If you wish to match your button panel, set the max bet at the lines x bet amount, so 25 line game times 10 bet on the button panel would be 250 max bet setting... If there's a mismatch from changing software, it may not be able to be corrected without button label fixes.
There are regularly multiple "pages" of max bets, be sure and hit next page to find the correct one.
Each denom has to be max bet set before saving the whole setting.
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for the record, to get to the area where you can change that, there should be a game setup button. That will take you to the maxbet settings. You must do this with zero credits on your machine.
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I KNEW it was the door switch............................. :cool_thumb_up:
Glad you got it going again. Enjoy
Steve
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I never saw anything that said max bet. Is it the same for BB1 and BB2?
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You may have to clear it again and start over. After you have set the other settings, and the game finishes loading and comes up, push the diagnostic button with the doors open, and select game settings. Then you can pick your max bets for each denomination you have set up.
Steve