Atronic Emotion/Harmony Alink Jackpotconfig

[Trashhinc]

Hello everyone,
 
 I have a problem with a specific Egm. It's about an Atronic E-motion / Harmony Slanttop.
 Game: Princess of The Amazon
 Jackpot: Deal or no Deal.
 
 I have recently had to ramclear this machine.
 Because the CB no longer wanted to 'load'
 Error code: CB: Busy please wait.
 
 After this clear I have lost all data of the linked jackpot. And had to config it with the Alink software for Windows.
 
 Here I have an old PC with Windows XP, the hardlock dongle, a Serial to Usb cable. and the install disk with the dongledriver and Alink Version 3.0.2.
 
 the dip switches on the CB are as follows.
 s1: 0
 s2: 1
 s3: 0
 s4: 0
 s5: 0
 s6: 0
 s7: 1
 
 S5 dip switch:
 1: 0
 2: 1
 3: 0
 4: 1
 5: 0
 6: 1
 7: 0
 8: 0
 
 S8 dip switches:
 All on off.
 
 The problem is that when I want to start this JPconfig I cannot get a connection on the windows pc.
 
 The steps I follow:
 Menu, CB settings, start JPconfig.
 On the PC: open program, click on Download.
 
 When I do this I get the error:
 Error occured during download. Failed to send Alink protocol header.
 
 It does not want to get past this.
 
 Does anyone know more about this, what's going wrong in this config.
 
 thank you in advance
 With best regards!

[idesign]

You said serial to USB. You need to be using the correct cable to communicate.  If you have an old XP laptop is should have a serial connection on the back of it. The serial cable should be configured like it indicates in the manual.

[Trashhinc]

It's the only cable i have at the moment. It's set-up on Comm 1 like indecated in the manuals. I have a serial to serial cable also that is connect on a serial to usb dongle. But that is only beeing used to config Bally S6000 egm's. i could try it with just the serial/serial. But they told me that the cable to usb should work. It's stated that also in the manual

[idesign]

Not sure what manual you are referring to but none of the ones i have discusses the use of USB to Serial.  A-Link software required the use of a crossover serial cable with the use of the A-Link dongle.  The dongle plugs into a printer port.  So unless you are using the dongle you can not communicate with the comm board.

UPDATE:  I found a manual that refers to a USB to Serial Adapters but you still need the A-Link Dongle.  According to the manual there is a USB version of the dongle. Text from the manual is below:

The Alinkâ„¢ Configuration Kit consists of:
• PC-Setup Cable
• Alink™ Config Installation CD
• USB Dongle
(required for the Alinkâ„¢ Config program)
• USB-to-Serial Adapter Cable
(required, if the PC does not feature a serial port)

[Trashhinc]

Like it states on this page. (in attachment). it's possible to use the serial to usb cable, the right drivers are installed for them.
Either way, is it possible to get more intel on the dongle to put in between the serial cable and printer port?
Is it still possible to buy it somewhere, or is there a way to bypass it?
I have the usb dongle also, but that's just to open the Alink software then or?

[idesign]

I see you mention above that you have the usb dongle. You need to use it to set up the progressive.