New Life Games LLC
**Video Poker, Keno, Slots, 21** Gaming machines => IGT I-Game and Game King => Topic started by: purepearl32@yahoo.com on October 11, 2022, 12:16:59 AM
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I'm a brand new IGT owner here and learning as I go. I’ve got this machine that I recently acquired and need some help with the bill validator. There were $85.00 in credits on the machine when I purchased and everything else appears to be working correctly. No error codes that I see. Basically what is happening is the BV is not taking in the bills (using a crisp $1, $5, $10, $20, $50, $100 for testing). When I power the machine on, the BV does not make a sound. With the machine powered up and BV inserted, I push the cash box in and the BV runs forward and backward for about 1.5 seconds.
The gentlemen that I got this machine from purchased it from a slot place that went out of business a few years ago so no help there. He said everything was working and I only checked the operation of the games but not the bill acceptor (yes, dumb move).
What I've tried is opening up the bill acceptor and cash box. All gears appear to be moving freely, the belts seem to be in pretty good shape, and I cleaned everything I could (including the optics) with a dry q-tip. I'm making sure the cash box is inserted all the way and locked. The bill validator is enabled. When I'm in the diagnostic mode and go to the bill validator set up, the machine says the validator is not ready. Any ideas would be awesome as I'm really looking forward to playing it!
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Machine front
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Hopefully these other pictures give a better idea of what I'm looking at
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It sounds like your cash can isn't fully seated. Pull it back out, then slam it in like you're mad at it. It can take a bit of force to get it seated properly. Hopefully that's all it is.
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Thanks Tilt! I had read about the cash box needing to be slammed so I tried that 8-10 times with the same result.
I did spend some time playing around with the diagnostics last night and have some more information that may be helpful. If I go to the Netplex AutoConfiguration and push Auto Configure, the machine says the Bill Validator is installed but the Spectrum is not responding. Not sure what that is or what it means?
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Ok. Do the bill validator bezel entry LEDs light up when the door is closed and the game is ready to play?
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This is what the bill acceptor looks like when the door is closed and game ready to play. There are no lights on the BV itself. There are 4 amber bulbs that sit above the BV when the door is closed but they do not light up unless I flip all the switches on the side of the BV to ON. Then they will flash, however when I flip all the switches to ON and I'm in diagnostic mode, the machine does not recognize the BV.
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Open door and press the white test button on MPU. Does a message pop up? Any pending tilts? Is BV enabled in setup menu under peripheral devices setup? What is the BV limit set to?
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Check what Mark asked for. The machine isn't enabling the validator if the bezel lights do not illuminate. The dip switches on the side of the validator should all be set to off for normal operation.
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Excellent information. I've got a feeling we're narrowing it down. There are no pending tilts. I looked around but do not specifically see a "Peripheral devices setup" option, however when I access the BV test, it says "Enabled". I believe the limit is set to 0. Took pictures of all the screens so hopefully this gives you more information and what I'm missing.
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More photos
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Last two
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On the netplex autoconfiguration screen did you press auto configure button at the bottom of the screen? If not, do that, and the validator should cycle after a few seconds.
Then check your credit limits under setup ->machine options->credit style setup. The hopper can be at 0.00 if you don't have one or don't want to use it, but the others should be something other than zero. I usually use the max. 100,000, 100,000 and the validator limit at 3,000.
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Yes, I pushed the auto configure button. The BV sounds like it moves one tooth. It does not cycle. I know the BV can cycle as it has done before when the cash box is inserted. Also did check the plastic teeth on all the gears.
I do not have a hopper so I set all those values to what you recommended. Starting to wonder if the BV itself is faulty.
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It should cycle it after the auto configure. It sounds like you have a bad transport or cash can to me.
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I'm leaning more and more to a bad BV (or as you said, transport). I went to the 'Bill Validator and Currency Acceptors' forum on this site and followed the directions on the sticky thread for 'Troubleshooting Your WBA'. The directions say that "if the unit is working, it will pull the bill into the unit and deposit it where the cash can should be". My BV is not cycling like the gentlemen said that it should.
Do you have suggestions as to where I can purchase another bill validator? Should I get another cash box too?
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One more little thing I found tonight while cleaning the machine. I took the candle off and noticed someone had removed the bulb inside the red lens. With the door closed and machine 'ready for play', I put a new bulb in the socket only to find it flashing. Does this mean a fault in the system and/or could this mean the machine has detected a problem with either the BV or cash box?
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One of the light flashes after a power on sequence and it goes away after you play the 1st game. The other light flashes if the system has no SAS host. If you ever get a Tito board to enable ticket In/Out it will stop flashing.
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One of the light flashes after a power on sequence and it goes away after you play the 1st game. The other light flashes if the system has no SAS host. If you ever get a Tito board to enable ticket In/Out it will stop flashing.
Great to know. Thanks Rick! I'm learning a lot from you guys.
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I'm leaning more and more to a bad BV (or as you said, transport). I went to the 'Bill Validator and Currency Acceptors' forum on this site and followed the directions on the sticky thread for 'Troubleshooting Your WBA'. The directions say that "if the unit is working, it will pull the bill into the unit and deposit it where the cash can should be". My BV is not cycling like the gentlemen said that it should.
Do you have suggestions as to where I can purchase another bill validator? Should I get another cash box too?
The bill validator head is the part of the validator that reads the bill and passes it on to the transport to be fed to the cash can (or rejected back). The head can be easily removed from the transport for cleaning or replacement. When you get a new used one it's usually the head and transport as one unit like in your photos. Inspect the cash can for signs of damage (bent metal, broken teeth on gear, et) and cycle it using your finger to rotate the gear. If it seems to work then you probably just need a new transport. Check with Jim at Midwest slots, he can probably fix you up with one.
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you have what appears to be a 17" game king/I-game cabinet. you can fool the machine into thinking the door is closed when in reality it is open, you do this by pulling out the plunger on the two cherry switches. this helps you see what the machine is doing when the door should be closed, e.g. the four amber lights come on when the door is closed and bv unit is ready.
when the machine is on, door open, you should see two red LEDS on, they are directly above the 8 switches on the right side of the bv unit, this indicated power to the unit, if you did the stand alone test and it does not work then the unit is bad! that test will determine if the unit is working, doesn't have anything or any interaction with the machine to do this test, only requires power from the machine!
look closely at the switches and the numbering , some people try the test and have the wrong switches flipped.
if you determine your unit is defective, you can send it to sunrise side, he can rework the unit and have it accept bills like it is a new unit.
Hope this helps
Jim
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Update and it's good news for a change! It just so happens I have a slot machine store right down the road from me so I took the BV and cash can in there. They were able to test both and determined the cash box was good however the transport was not functioning. Got me a working unit for $85 so I'm not complaining too much. Just happy I can use the machine now. Thank you to everyone for their help on this. I've already learned a ton about this machine and am fascinated with the inner workings of them. Super cool!
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Congratulations! Glad you got it up and working :applause: Now the second one will be along soon!
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I've already planted the seeds for another machine to the wife. She's not biting on it yet, but I will keep working!
I don't believe this question deserves a completely separate thread so I'll ask here knowing full well you will laugh at me. I have the machine plugged into a surge protector. When I'm done playing, can I power the machine off using the switch on the surge protector or should the machine always be powered off with the switch inside the slot? I've always used the button inside the machine but was thinking it would be slightly easier to just click it off without having to open the front door.
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Turning off the surge protector is fine. I wish everyone would use surge protectors. I have told everyone that has bought machines from me in the past to use one but only a few actually do.