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Author Topic: IGT S Plus Coral Reef not taking coins  (Read 15987 times)

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Offline sgolembiewski0903

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IGT S Plus Coral Reef not taking coins
« on: September 27, 2018, 04:16:24 PM »
Here's what I know:
The coin in the cc is seated properly
I tried putting a piece of paper to hold the rake open, it does effectively hold the rake open
I closed the machine to try to insert money and now I am getting error code 21 - I read that to clear it all you have to do is open and close the door, but I'm having no luck with that
Also, as you can see in one of the pics, I tried dropping some quarters into the coin optic sensor and about 50% of the time the quarter would get stuck , not sure if that's a problem that will go away once everything else is working...
That's where I'm at with it...!


Here are some pics, sorry again for the imgur link, I keep getting told my file size is too big to post them directly


https://imgur.com/a/04GeOBw
« Last Edit: September 27, 2018, 05:49:32 PM by rokgpsman »

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Re: IGT S Plus Coral Reef not taking coins
« Reply #1 on: September 27, 2018, 04:28:52 PM »

Did you try the sensitivity screw. Turn all the way counter clockwise. The 21 should clear just by opening and closing the door and latching. It means coin in error
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Offline sgolembiewski0903

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Re: IGT S Plus Coral Reef not taking coins
« Reply #2 on: September 27, 2018, 04:53:12 PM »
Just tried the sensitivity screw, it was already turned all the way. I've tried opening and closing the door and it's not clearing, is there a special way to clear that? Do I have to turn the jackpot key or anything like that?

Offline sixcardmark

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Re: IGT S Plus Coral Reef not taking coins
« Reply #3 on: September 27, 2018, 05:13:14 PM »
Here's what I know:
The coin in the cc is seated properly
I tried putting a piece of paper to hold the rake open, it does effectively hold the rake open
I closed the machine to try to insert money and now I am getting error code 21 - I read that to clear it all you have to do is open and close the door, but I'm having no luck with that
Also, as you can see in one of the pics, I tried dropping some quarters into the coin optic sensor and about 50% of the time the quarter would get stuck , not sure if that's a problem that will go away once everything else is working...
That's where I'm at with it...!


Here are some pics, sorry again for the imgur link, I keep getting told my file size is too big to post them directly


https://imgur.com/a/04GeOBw


That coin should not be sitting there under the optics.  Looks like the hopper overflow diverter (flap) is stuck halfway open causing the coins to jam.

Offline sgolembiewski0903

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Re: IGT S Plus Coral Reef not taking coins
« Reply #4 on: September 27, 2018, 05:45:51 PM »
The coin has been removed!

Offline Jim

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Re: IGT S Plus Coral Reef not taking coins
« Reply #5 on: September 27, 2018, 05:58:55 PM »
make sure the dirverter flap is working and staying shut, you can move the dirverter plunger using your finger, make sure it moves back and forth freely,  you should be able to drop coins into the optic and they should exit the bottom of the optic and travel onto the flap into the chute to send them to the hopper.

if there are no obstructions  the 21 should clear by opening and closing the door.



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Offline sgolembiewski0903

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Re: IGT S Plus Coral Reef not taking coins
« Reply #6 on: September 27, 2018, 06:03:09 PM »
Are you guys certain that the code 21 is a coin-in error (according to the common codes sheet, it's supposed to be a coin-in error...?


They say it's a coin-optics error here: http://newlifegames.com/nlg/index.php?topic=2472.0

Offline sixcardmark

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Re: IGT S Plus Coral Reef not taking coins
« Reply #7 on: September 27, 2018, 06:25:13 PM »
It's six of one and half dozen the other.  :rotfl:

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Re: IGT S Plus Coral Reef not taking coins
« Reply #8 on: September 27, 2018, 06:30:24 PM »
Oof, I must admit I feel a little beat up by this machine today, going to take a break for the night... the diverter and plunger work great, the coin's are (occasionally) getting stuck because the metal chute (the one that sends the coins from the entire coin system to the hopper) that sits under where the coin falls out is not pushed in far enough, so coins are dropping/getting stuck on the edge of the chute entrance/hole. I don't exactly see how you can push it in further.




Offline sgolembiewski0903

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Re: IGT S Plus Coral Reef not taking coins
« Reply #9 on: September 27, 2018, 06:31:31 PM »
It's six of one and half dozen the other.  :rotfl:


Ah, I see. Well then I'm a little stumped, my brain's gone dead for the night!

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Re: IGT S Plus Coral Reef not taking coins
« Reply #10 on: September 27, 2018, 07:33:02 PM »
Do the coin-in optic tests per reply #9: http://newlifegames.com/nlg/index.php?topic=2472.0  Good info there.

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Re: IGT S Plus Coral Reef not taking coins
« Reply #11 on: September 30, 2018, 03:11:37 PM »
Do the coin-in optic tests per reply #9: http://newlifegames.com/nlg/index.php?topic=2472.0  Good info there.



Thanks, I'm working on that right now... but I have two questions:


1) The display does not go blank for a few second when I open and close the door, in the instructions it seems like that is a pre-requisite for the testing. HOWEVER, I did the test anyways and it passed all the tests.


2) I'm going to try taking off the optics and clean the eyes, is there a trick to taking off the plug? I'm having a little difficulty and don't want to break anything!

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Re: IGT S Plus Coral Reef not taking coins
« Reply #12 on: September 30, 2018, 03:46:25 PM »
So I got that clip off... kind of a dumb design having a to use a pry in two spots but whatever! I only have 8 wires going into the 10-pin, but I'm guessing that's just the design of this machine.

As seen in the pics I got the screws off the optic assembly... I don't see how to get the other side off though, do I just grip it with some pliers and yank it off?

https://imgur.com/a/I6nta5z
« Last Edit: September 30, 2018, 06:12:14 PM by rokgpsman »

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Re: IGT S Plus Coral Reef not taking coins
« Reply #13 on: September 30, 2018, 05:20:48 PM »
Clean only with water dampened lint free cloth.
Thank Ya Thank Ya Very Much.

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Re: IGT S Plus Coral Reef not taking coins
« Reply #14 on: September 30, 2018, 05:30:03 PM »
Clean only with water dampened lint free cloth.


Okay, now do you know if I have to clean the backside? I just unscrewed the frontside, but I'm uncertain of how to get the backside off? DO I just pull it out?

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Re: IGT S Plus Coral Reef not taking coins
« Reply #15 on: September 30, 2018, 05:35:19 PM »
I've only taken one apart to change the denom. Usually clean with a q-tip . Did I read that when you open your door  then close and latch, that the lcd stays lit and not go blank?
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Re: IGT S Plus Coral Reef not taking coins
« Reply #16 on: September 30, 2018, 05:46:49 PM »
You need to pop the coin comparitor out of the tabs and remove.  That will expose two screws to remove the whole metal bracket the comparitor and optics are attached to,  then you can get to other side of optics.

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Re: IGT S Plus Coral Reef not taking coins
« Reply #17 on: September 30, 2018, 05:58:31 PM »
Yes, the 21 on the display stays solid the whole time.

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Re: IGT S Plus Coral Reef not taking coins
« Reply #18 on: September 30, 2018, 06:49:23 PM »
Is that a 25cent coin optic spacer in his photo?

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Re: IGT S Plus Coral Reef not taking coins
« Reply #19 on: September 30, 2018, 07:02:12 PM »
I double checked it,it does say $.25

 

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