New Life Games LLC

**Video Poker, Keno, Slots, 21** Gaming machines => Pot-O-Gold => Topic started by: Shootingstar1106 on October 15, 2018, 03:45:56 PM

Title: Please help me fix this POG machine. Tech can't get out for at least a week.
Post by: Shootingstar1106 on October 15, 2018, 03:45:56 PM

Screen went black. When we got it back on this message came up and now it wont go to anything else

Title: Re: Please help me fix this. Our tech cant get out to help for at least a week
Post by: rokgpsman on October 15, 2018, 04:47:34 PM

You will need to post more information, such as what make & model of machine this is. Post photos of the machine if you don't know what model it is.

Title: Re: Please help me fix this. Our tech cant get out to help for at least a week
Post by: Shootingstar1106 on October 15, 2018, 07:06:49 PM

1986-97 Leisure time
Pot o gold stand up

Title: Re: Please help me fix this POG machine. Tech can't get out for at least a week.
Post by: rokgpsman on October 15, 2018, 07:23:03 PM

Do you have the "Attendant" and "Supervisor" keys to do the instructions on the screen?

Title: Re: Please help me fix this POG machine. Tech can't get out for at least a week.
Post by: Shootingstar1106 on October 15, 2018, 08:18:43 PM

That's the thing, we dont even know where to put them even if we did have the keys which we dont. The only keys we have are for the lock on the outside. The inside of the machine has a switch that you press to get to the terminal menu but the machines we have never came with any other keys.

Title: Re: Please help me fix this POG machine. Tech can't get out for at least a week.
Post by: rokgpsman on October 15, 2018, 09:38:52 PM

I'm not too familiar with your machine but without those keys you may not be able to do anything to clear or reset the bad memory condition. Do you know if the machine has a battery and it has died? That is often the cause of a problem on a machine that was working fine for a long time, then one day it suddenly gives an error that is related to corrupted memory or lost data. There may be a panel or little door you slide or lift open to find the keyswitches where you insert the maintenance key.

Did you get a manual or any kind of owner's guide for the machine?

Title: Re: Please help me fix this POG machine. Tech can't get out for at least a week.
Post by: byteitarcade on December 01, 2018, 04:08:43 AM

Greetings from NC,
[/size]
HERES MY 2 PENNIES.....AND THERE ARE 2 SWITCHES. THE FIRST SWITCH IS FOR THE OPERATOR MENU AND THE 2ND SWITCH IS FOR THE RESET/CLEAR. TURN THE RESET SWITCH BACK AND FORTH IF ITS A TOGGLE SWITCH OR TURN THE KEY IF ITS WIRED TO A KEY SWITCH. ONCE THATS DONE, YOU'RE BACK TO FACTORY DEFAULT. BADA BING!

Title: Re: Please help me fix this POG machine. Tech can't get out for at least a week.
Post by: Clueless88 on March 20, 2023, 05:27:31 AM

Was this error ever resolved? I have the same issue.

Title: Re: Please help me fix this POG machine. Tech can't get out for at least a week.
Post by: Stayouttadabunker on March 20, 2023, 05:56:29 AM

The member Shootingstar1106 hasn't been active on NLG since November 08, 2018.

Have you tried moving the toggle switch and holding it for a few seconds?
Basically what that toggle switch on the board does is disconnect the power from the battery to the memory chip that keeps the board's settings.
It resets ALL of the board's settings back to factory-default.
You will have to go into the options settings (By pushng the white Operator Menu cherry switch button) and set everything back up such as date/time, etc.etc.