New Life Games LLC
**Reel Slots** Gaming Machines => IGT S2000 and Vision Games => Topic started by: amitzivitzie on February 23, 2019, 01:52:21 PM
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Ok so I have a s2000 double 3x 4x 5x times pay, If I turn off the machine for a few hours or days upon restarting I will get a error "displays netplex link is down". I can fix this error by leaving the machine run with the error for a few hours and restart the machine. Then the machine starts up without the netplex error but instead I get a few other errors which go away after I restart the machine again or just close the door. Ok so the only thing right now preventing me to play my machine is the bill acceptor is not working, it doesnt cycle and it is flashing some error lights on the bill unit. A slot guy told me to use a clear chip. If anyone can help and guide me through this process I will pay the $40. I can also send my phone number so communicating would be much easier. I really want my machine running with no errors again.
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The error is most likely due to a bad Varta battery.
Do you know how to remove the MPU board?
If you can pull the board and post a picture of it,
some one will jump in and get you going.
To post pictures they must be less than one meg in size.
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I have had the varta battery tested and it tests good. Should I have it removed? I can post a picture, and yes I know how to remove the board
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The board is better off without it in any case. If you decide to remove it, be sure you know which board you have and what extra steps may be required beyond just removing it
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Thanks everyone
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you have the enhanced cpu, removing the green varta battery and U16 will not hurt anything for home use, this may be the cause of your netplex error. just to be sure, upon power up, you should get a dc voltage around 7 vdc at pin 6 of the power connector J-13, this is the start signal from the power supply that usually fails causing the netplex error. as for the bill unit, there should be two red LEDS on the side of the bill unit next to the dip switches (front right side) they have to be on, steady to indicated power is being applied to the unit. what lights are flashing indicating a bill unit error???
make sure the transport unit is seated all the way and you have a cash can inserted and seated as well, if not the unit will not cycle on power up.
hope this helps
Jim
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Its the weirdest thing. I started my machine up again, got the NETPLEX LINK IS DOWN. let the machine run for a hour- restarted the machine- NETPLEX error goes away but i get error GAMES PLAYED MISMATCH -0X5. Then I restart the machine again and that error goes away. The middle ambulance light is flashing and theres a red circle with a x through it light on the bill acceptor. Those two red LEDS you are talking about are solid red on the side of the bill unit, there was only 1 flashing red LED on the side of the bill unit while the machine was waiting with the NETPLEX LINK IS DOWN error.
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has the bill unit ever worked on this machine? have you gone into the menu and preformed a config of the bill unit?
Jim
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Yes I was given instructions on how to do the config and it came back "not responding" Here's what happened. I came home a few months ago and my machine was off when it was left on and running. I have a feeling there was a power surge but am not sure. I turned it back on and it didnt boot up, it just sat there with the "netplex" error, and the netplex error is really faint on the display screen. I called the company who sold the machine to me and they had me send the board and the power supply to their support team(COSTED ME $130 w shipping). They said the board wasn't responding to the power supply and sent me a new power supply. Everything on the machine used to work %100. (another crazy thing is last week a guy posted the same problem with his s2000 om NLG, his bill unit was doing the exact same thing as mine and he just received his board back from the same business I had sent mine to.) uuhhhggggg I called the number at the top of the NLG and talked to that guy and told him this story, hes the one who recommended using a clear chip. Would using a clear chip just reset everything? Does this seem like a good route to go? Thank you guys
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Something doesn't look correct on the picture of your MPU.
What are the SG chip numbers do they both have the same number, one gm1 and the other gm2? From the picture they look like the numbers are different.
What is the SB chip number?
Varta and U16 need to go as stated above
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Hey qbert thanks. STEPPER GME 1 sg00598 1 of 2 cs de1c ..... Stepper GME 2 SG000598 2 of 2 cs 347d
You ask "what is the SB chip number"
is that the stepper base chip? if so it is STEPPER BASE SB1000783(1-4002) 2004 IGT ST-SGS.
I would need instructions on how to remove any chips, I have never done this before. THANK YOU GUYS SO MUCH
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Hope This Helps
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If anyone want to take me up on the $40 please message me and we can exchange contact info. :)
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If your varta battery and transistor U16 have already been removed you could try a clear and keychip. The chips you would need would be key 45 and clear 224. Member RB is a good source for these. Make sure you ask for programming instructions or they are also available here on the site or through a post for help. If this doesn't work I would suspect either a bad MPU or power supply. Just for sh#ts and grins, check to make sure your power supply is fully seated. It's located on the back wall behind the reels
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The board still has the Varta battery and the U16. To remove the varta battery a person just unsolders it right? And could you please give me instruction on how to locate and remove the U16? So there's a chance after removing these two things the machine might work? :)
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Your board is exhibiting classic signs of a bad Varta on an enhanced 1270 board. This link should help.
http://newlifegames.com/nlg/index.php?topic=7931.0 (http://newlifegames.com/nlg/index.php?topic=7931.0)
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Alright thanks for the link. I'm going to give that a try this week :)
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Bad news. I got the varta battery and the u16 chip removed. Now when I turned on the machine I got the same NETPLEX error and I cant get it to go away by letting the machine run for a few hours and restarting the machine. Also the Netplex error is really really faint and blinks, The only way I can even read it is by taking 10 pictures a second with my iphone and looking at the one that captured the words.
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Have you tried reseating the power supply behind the reels?
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Hey qbert. Thanks for the suggestion. I just reseated the power supply twice after your comment and nothing changed. I also pushed on all the boards and made sure everything was tight.
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I had a gaming company guy remove the varta battery and u16. He had found that the varta battery was loose and not soldered on correctly before he removed it and I believe he just unsoldered the u16 and the chip is still sitting in its place on the board. Is that ok?
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If the U16 was un-soldered it wouldn’t be attached. It needs to be removed.
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I pulled it out the u16 with a small needle nose just now. The machine is still flashing the netplex error really faintly. I have another s2000 machine over at my mom n dads, could i take the mpu out of that machine and put it in mine and see if it starts up or is that not a option?
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If the other machine has the same board you could, but if it’s a 504 or 502 board then no because the back plane/ mother boards different.
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If i looked at them am they look identical would it be safe to assume they're the same? Can I take the whole board chasis and everything out and put it in mine
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Yes, if they are the same. You will have to turn the key a few times and push the test button to make it boot for the different software.
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Do you think this would be a good idea? My luck would be their machine would quit working too hahahaaa
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It is the best thing to do. That way you would know without a doubt if your board is bad. ( what I've thought from the beginning) When you put the board back in the other machine it will not have any credits and you will have to go through the turn key press button reset.
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that board is bad. I've killed a few with the u16 mod.
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How many times do I have to turn the key? And how do I know if I have to turn key and push button? is it when the alarm sounds off?
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Your vfd will tell you. Just do what it says
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ok thanks. When I sent my mpu and power supply to that gaming company they said they couldn't get my mpu to boot up with my original power supply so they sold me a new power supply what worked with my mpu. supposedly. I'll give it a shot soon here
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heres a pic of my other board. It looks quite different. will it work?
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That's a 500 series board your board is a 1270 or what is called enhanced. You would have to change the back plane board also in order to try it.Too much work in my opinion to justify for a test. I would wait till you get your other stuff back. The power supplies are the same you could have tried that but who knew.
By the way you should also remove the Varta battery on that board. No other parts to take off on that one just the green Varta battery.
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Oh ok Thanks for the info on the boards. I have all my stuff back, I was just saying that the company had tested the board and it tested good with the new power supply they sold me but it didnt test good with my original power supply.
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So buying a new board would be the next step?
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So you got all your stuff back, did it work with the new power supply?
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When I got my stuff back and when I booted it up my NETPLEX error was still there and my bill unit was flashing error lights. The bill unit never used to flash error lights before I sent the parts in
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Sounds like you need to disconnect everything you can from printer, bill acceptor and maybe even your light ballast to see what happens. Then start putting them back one at a time till the problems found...
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Ok I could try that. Ill let you guys know
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Netplex error is from the machine going through its start up sequence, and somethings failing to respond. I have heard of bad florescent light ballast causing problems. That’s why I said to unplug them. Not needed to run the game.
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Nothing changed after I disconnected the wire harnesses from the printer, bill unit, power supply, light. I disconnected one of the clips from the display unit and the NETPLEX error message became the normal brightness and wasn't flashing, not a dull flashing light like it is when the clip is in. Ill post a picture of the clip that I took out to make the message bright again(Its the green wires) Ill keep trying that though
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Wonder if you could have a problem with the VDF Display Board? Can you give us a larger of full picture of the back of the door? You could possibly have a bad door display? Can you also post a pic of the front of the door..
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Hope this helps
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Your doors wired differently then mine is here. The VDF Display Board is located on the inside of my door. I circled thee red/bk wire plug top, and the green/blue on the bottom of my board. This is the board I thought was bad on yours, but now I’m a little confused on where yours is, or if it’s part of your blue door display? Hopefully someone can explain this to me. Can you start plugging things in like the printer, bill acceptor, and ballast one at a time. Then check to see if your display starts flashing again. You more then likely will still have the Netplex error, but just trying to figure out what’s causing the flashing display. Remember to alway Power the Machine off before plugging items back in. Have you checked to make sure that your IO boards are plugged in tight? If anyone else has any other ideas please chime in.
Gary
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Gary,
Yours is an older display type with a card and ribbon cable attached to the VFD. His is all built into the VFD so all of the plus go directly into the VFD. The display types are interchangeable as complete units ( one with a display and card the other with just the display itself)
I've seen both the VFD or the red led display cause this type of problem. If you have another machine you might want to try swapping.
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Gary,
Yours is an older display type with a card and ribbon cable attached to the VFD. His is all built into the VFD so all of the plus go directly into the VFD. The display types are interchangeable as complete units ( one with a display and card the other with just the display itself)
I've seen both the VFD or the red led display cause this type of problem. If you have another machine you might want to try swapping.
Thanks for clearing up the difference Qbert 👍
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I hope everyone is having a good Sunday. I just got done monkeying with the machine, unplugging the units and restarting one at a time. Nothing has changed but I noticed something I thought was weird. When I have the #1 reel out of its slot the #2 and #3 reels are lit up, when I plug back in the #1 reel the lights turn off on all 3 reels. if I pull out the #2 or #3 reel the others don't lite up like it did when I pull out the #1. Hope that made sense. Is that weird?
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Normal when you pull the number 1 reel for the others to go bright. When all the reels are in they are lit but very dim. Also dim as long as reel 1 is plugged in.
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I looked at the VFD on the other machine and its just like the one in Amechanic's picture. Any suggestions on what to do next?
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I would try swapping the VFD. Remember you will have to use both the display and the board with the ribbon cable when you do the swap.
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Do you think I could find a used VFD part to buy that's like mine? I don't want to mess with the other machine to much. Do you have a part name I could search for
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Post a WTB ad with a pic of your part or try contacting a few of the venders on the top of the home page. Ohio Gaming, Midwest Slots, slot whole salers to name a few.
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I'll keep you guys posted on any news. Thanks :)
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The new display did not fix the problem, nothing has changed. I think I'm ready to try a clear chip or a new board. Which one do you guys recommend?
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This is for the members helping amitzivitzie as well...
This is his machine.
Can the denomination touch screen cause a netplex error? Just thought I'd throw that out!
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Not kidding....a connector to the wrong NC tang (as opposed to a NO tang) of a deck button switch threw everything off on mine once.
I couldn't even get the Spin button to work when in the settings even with zero credits on the display.
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I read through all four pages of this thread and unless I missed something it sounds like this is still the original 1270 MPU board, but minus the Varta/U16 and made a trip somewhere to be tested correct? If so, I would try another known working 1270 board.
Also, make sure you aren't swapping components without turning the power off first.
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You are correct Tilt, the board was sent in with the original power supply and they said they couldn't get the board to respond with the original power supply so they tested it with a different power supply and it worked. When I got back the parts(the new power supply and original board) I tried them in my machine and nothing had changed, still had netplex error, so I removed the VARTA and U16 and still nothing had changed. How much does a new 1270 board cost? If anyone has 1 please let me know. And yes I was powering off the machine while swapping parts :) Thank you guys soo much, this is an awesome community here
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Hey guys so would buying a new 1270 board be the best next step? If I bought a new board and it had the same SB chip would everything be ready to go or is there anything else I have to do? :)
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That would my best suggestion at this point. You can use the game software from your existing board. You'll get a couple of errors if the machine boot properly RAM Error, EEPROM error. Those will clear by turning the jackpot reset key and following the instructions on the VFD.
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Hey everyone.. So I bought a new 1270 board and just tried it out. When I powered on the machine I got the NETPLEX error but it went away after 2 seconds and then started testing memory. When It was done testing the memory I get an error BASE EPROM CRC MISMATCH -0xB000002. Anyone have any ideas?
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Turn the jackpot key a few times then follow directions on the VFD
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Hey everyone.. So I bought a new 1270 board and just tried it out. When I powered on the machine I got the NETPLEX error but it went away after 2 seconds and then started testing memory. When It was done testing the memory I get an error BASE EPROM CRC MISMATCH -0xB000002. Anyone have any ideas?
I think you might have the wrong SB chip...that's what the "BASE EPROM CRC MISMATCH" error is for - it's not communicating with the other chips.
But yeah, flipping the reset key like Qbert says will bring your VFD display to "Press The button for 2-3 seconds" message
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Ok I turned the key and pushed the button for 3 seconds and the machine tried to initialize. After initializing It said Call Attendant. I opened the door and closed it and now I have a error PROC BOARD ID MISMATCH -0x3
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Turn the jackpot key again you may have to do this three or four times
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Ok thanks. On the original board the stepper game chips have a different SG number than the stepper game chips SG number on my new board
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Use all your original chips
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OK GOOD NEWS. I just tried re-booting the machine again and this time i didn't have to turn key and hold button it went into initializing and the reels spun and it it all looks to be good EXCEPT the bill unit is still flashing the same "ambulance light" and "red x in circle light"
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I restarted the machine again and it has the Bill validator error, call attendant, door open M error. If I open the door and close it it will go away but then the bill acceptor will still not work
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Progress :applause: . The MPU board was bad so it would appear.
Have you tried doing a Netplex Autoconfig? That sometimes helps if the machine doesn't detect the bill validator.
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Yeah I'm feeling like we are close to having it resolved :) Is it bad that the stepper game chip numbers are different?I dont believe I have tried a NETPLEX auto config, never heard of it
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Yeah I'm feeling like we are close to having it resolved :) Is it bad that the stepper game chip numbers are different?I dont believe I have tried a NETPLEX auto config, never heard of it
It could be. What are the base and GME chip numbers you're running now, and what did you have before?
Press the MPU self test button, then the cash out button till you get to [4. I/O Tests]. Then hit "Spin Reels". Then hit cash out again till you get to 4.3 Autoconfigure Netplex Devices. Then "Spin Reels" again. It should say Netplex Autoconfigure in Progess. When it's complete close the door and see if the bill validator comes up after a few seconds.
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On the original board its SB1000783 and GME SG000598On the replacement board its SB100783 and GME SG000523I did the Autoconfigure Netplex Devices and the results was PRINTER 2: INSTALLED
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Either will work, but the 598's are newer and probably the best of the two to be running your game on. After you saw PRINTER 2: INSTALLED hit Spin Reels again and it should say Netplex Autoconfig in Progress.
What type of bill validator do you have in your machine. WBA or MEI? Does it cycle when the machine is turned on?
I'm guessing your machine is coinless so you don't have any way of putting credits on the machine without a working validator?
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I tried the Autoconfig a few more times. After its done it just says PRINTER 2 : INSTALLED. But 1 of the times I ran the config I closed the door while it was running the Netplex Autoconfig and a error came up with the CLOSURE M and it said PRINTER NON VOLATILE DATA ERROR. I have a WBA validator. It does not cycle, haven't heard it cycle since the 1st day of machine problems. It is coinless and I don't know how to put credits on. Do the chips just pop off and snap on? THANK YOU
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I'm going to try to swap the WBA validator and see if that work, I can get a used one locally
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Sorry I missed your reply. That's a good idea, it should power cycle. Make sure the replacement has the correct firmware for an IGT machine (ID024). Bally/Williams (ID003) will not work.
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Oh the bill validator I have available to me locally does not have IGT firmware. So I guess I will try to find the right one and let you know how it goes.
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Hey so what chips should I take off my old board and put on the new board? And can someone tell me how the chips come off the board? ha THANKS
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HEY EVERYONE GREAT NEWS!! The machine is working and taking bills after installing the new bill accepting unit. :) I'm pretty happy about it. Thank You everyone who helped me and I cant say enough about this community here. I will be dropping a small donation here again on payday hahah and I'm looking forward to the raffle. YOU GUYS ROCK!
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Congratulations! :applause: :applause: