New Life Games LLC

**Reel Slots** Gaming Machines => IGT S2000 and Vision Games => Topic started by: double Diamond on December 28, 2021, 02:34:36 PM

Title: coin in jam error
Post by: double Diamond on December 28, 2021, 02:34:36 PM
I just bought a new 502 supper stepper from worldwide gaming, inc.  they tested it before they shipped it out plus, the 3 door I/o cards  i bought from Jim from Midwest slots
still have this issue coin in jam I have done a continuity test from the door i/o card to the back plain board plug are good tested the J9 PLUG ON THE BACK MOTHER BOARD PIN 1 24 v PIN 7 v13V
 I replaced the coin optics board except the coin comparator i still get the same issue   :Scratch-Head:
Title: Re: coin in jam error
Post by: qbert on December 28, 2021, 03:01:03 PM
You must check netplex devices.
Printer, BV,led display, VFD.
With the unit off try pulling the BV, test. Then do the same for the printer.
Title: Re: coin in jam error
Post by: Simon Barsinister on December 28, 2021, 04:54:48 PM
If your seven segment display is behind the reel glass and not above the printer, that part can give that tilt if it is bad.
Title: Re: coin in jam error
Post by: double Diamond on December 28, 2021, 05:20:05 PM
the 7-segment display is working find  i think might have wiring problem or bad connections some ware I think I might have to replace the whole door harness

do you know anyone who has a s2000 machine? 
Title: Re: coin in jam error
Post by: Simon Barsinister on December 28, 2021, 05:31:16 PM
That doesn't matter.  Unplug it and power back up.  See if the tilt remains.
Title: Re: coin in jam error
Post by: qbert on December 28, 2021, 05:39:54 PM
Remember to reset the door latch a few times after you unplug each netplex device for test
Title: Re: coin in jam error
Post by: double Diamond on December 28, 2021, 05:49:10 PM
I have done that but nothing
Title: Re: coin in jam error
Post by: dailey on December 28, 2021, 07:23:10 PM
What exactly did it say on the display ?
Title: Re: coin in jam error
Post by: hotlsot on December 28, 2021, 08:03:16 PM
I didn't think it was a board problem.
Title: Re: coin in jam error
Post by: lookes on December 28, 2021, 09:07:19 PM
Coin In Jam is a SENET problem, not NETPLEX. The fact that the fluorescent display is showing Coin In Jam says NETPLEX is fine.
You said 3 I/O cards? How many I/O cards are in your door. 1 or 2?   If just 1, make sure it is an 801. If 2, make sure there is an 801 and an 802 and that they are in the correct holders.
Unplug the 7 segment display and boot it up. See if that helps. If you have backlit reels, unplug the cable that comes off the back end of the Cabinet I/O card.

Most any problem with SENET bus devices will say Coin In Jam. May have nothing to do with coin handling. I see it often when repairing 50X MPU boards.
ALWAYS make sure the power is off when plugging or unplugging cables, and especially when messing with I/O cards. As qbert said previously, raise and lower the door latch a few times to clear errors between changes.
Title: Re: coin in jam error
Post by: qbert on December 29, 2021, 08:29:09 AM
Senet devices are.
I/o cards games will have 2 or 3 of these depending on how many buttons you have.
Credit display
Bet per line display
Reel backlight driver
Bonus reel in 3 + 1 bonus games
There may also be some top box adons that also use senet.
Title: Re: coin in jam error
Post by: double Diamond on December 29, 2021, 09:35:56 AM
Coin In Jam is a SENET problem, not NETPLEX. The fact that the fluorescent display is showing Coin In Jam says NETPLEX is fine.
You said 3 I/O cards? How many I/O cards are in your door. 1 or 2?   If just 1, make sure it is an 801. If 2, make sure there is an 801 and an 802 and that they are in the correct holders.
Unplug the 7 segment display and boot it up. See if that helps. If you have backlit reels, unplug the cable that comes off the back end of the Cabinet I/O card.

Most any problem with SENET bus devices will say Coin In Jam. May have nothing to do with coin handling. I see it often when repairing 50X MPU boards.
ALWAYS make sure the power is off when plugging or unplugging cables, and especially when messing with I/O cards. As qbert said previously, raise and lower the door latch a few times to clear errors between changes.
      i have 2 i/o cards one in the door and one in the cabinet the one in the door is an 801 for single
witch i got from jim from midwestlots  so it can't be bad cards
Title: Re: coin in jam error
Post by: double Diamond on December 29, 2021, 09:37:40 AM
What exactly did it say on the display ?
    coin in jam
Title: Re: coin in jam error
Post by: double Diamond on December 29, 2021, 10:04:07 AM
Coin In Jam is a SENET problem, not NETPLEX. The fact that the fluorescent display is showing Coin In Jam says NETPLEX is fine.
You said 3 I/O cards? How many I/O cards are in your door. 1 or 2?   If just 1, make sure it is an 801. If 2, make sure there is an 801 and an 802 and that they are in the correct holders.
Unplug the 7 segment display and boot it up. See if that helps. If you have backlit reels, unplug the cable that comes off the back end of the Cabinet I/O card.

Most any problem with SENET bus devices will say Coin In Jam. May have nothing to do with coin handling. I see it often when repairing 50X MPU boards.
ALWAYS make sure the power is off when plugging or unplugging cables, and especially when messing with I/O cards. As qbert said previously, raise and lower the door latch a few times to clear errors between changes.
Title: Re: coin in jam error
Post by: double Diamond on December 29, 2021, 10:05:43 AM
Coin In Jam is a SENET problem, not NETPLEX. The fact that the fluorescent display is showing Coin In Jam says NETPLEX is fine.
You said 3 I/O cards? How many I/O cards are in your door. 1 or 2?   If just 1, make sure it is an 801. If 2, make sure there is an 801 and an 802 and that they are in the correct holders.
Unplug the 7 segment display and boot it up. See if that helps. If you have backlit reels, unplug the cable that comes off the back end of the Cabinet I/O card.

Most any problem with SENET bus devices will say Coin In Jam. May have nothing to do with coin handling. I see it often when repairing 50X MPU boards.
ALWAYS make sure the power is off when plugging or unplugging cables, and especially when messing with I/O cards. As qbert said previously, raise and lower the door latch a few times to clear errors between changes.
Title: Re: coin in jam error
Post by: dailey on December 29, 2021, 11:48:16 AM
Try removing the hopper and booting up without it. I once had a coin in error caused by a bad hopper board.
Title: Re: coin in jam error
Post by: double Diamond on January 04, 2022, 07:37:19 PM
Coin In Jam is a SENET problem, not NETPLEX. The fact that the fluorescent display is showing Coin In Jam says NETPLEX is fine.
You said 3 I/O cards? How many I/O cards are in your door. 1 or 2?   If just 1, make sure it is an 801. If 2, make sure there is an 801 and an 802 and that they are in the correct holders.
Unplug the 7 segment display and boot it up. See if that helps. If you have backlit reels, unplug the cable that comes off the back end of the Cabinet I/O card.

Most any problem with SENET bus devices will say Coin In Jam. May have nothing to do with coin handling. I see it often when repairing 50X MPU boards.
ALWAYS make sure the power is off when plugging or unplugging cables, and especially when messing with I/O cards. As qbert said previously, raise and lower the door latch a few times to clear errors between changes.

 i have replaced the back mother board and the door harness going to the back mother board to the door i/o card  now the 7 segment board  credit   lites up zero
 i still get the coin in jam
Title: Re: coin in jam error
Post by: double Diamond on January 04, 2022, 07:40:27 PM
Senet devices are.
I/o cards games will have 2 or 3 of these depending on how many buttons you have.
Credit display
Bet per line display
Reel backlight driver
Bonus reel in 3 + 1 bonus games
There may also be some top box adons that also use senet.

i have replaced the back plain mother board and the  door harness going to the back plain to the door i/o card  i  still get coin in jam  the 7 segment displays zero 0 on the credit
Title: Re: coin in jam error
Post by: double Diamond on January 05, 2022, 08:13:06 PM
Coin In Jam is a SENET problem, not NETPLEX. The fact that the fluorescent display is showing Coin In Jam says NETPLEX is fine.
You said 3 I/O cards? How many I/O cards are in your door. 1 or 2?   If just 1, make sure it is an 801. If 2, make sure there is an 801 and an 802 and that they are in the correct holders.
Unplug the 7 segment display and boot it up. See if that helps. If you have backlit reels, unplug the cable that comes off the back end of the Cabinet I/O card.

Most any problem with SENET bus devices will say Coin In Jam. May have nothing to do with coin handling. I see it often when repairing 50X MPU boards.
ALWAYS make sure the power is off when plugging or unplugging cables, and especially when messing with I/O cards. As qbert said previously, raise and lower the door latch a few times to clear errors between changes.

 i replaced  the mpu board that i got from world wide gameing and i also replaced the back plain mother board   i still get this eroor coin in jam
i have two good door i/o cards  my 7 segment display does not show nothing
Title: Re: coin in jam error
Post by: Stayouttadabunker on January 06, 2022, 08:18:33 AM
When you close the door, will the acceptor take a bill?
Title: Re: coin in jam error
Post by: double Diamond on January 06, 2022, 08:24:02 AM
When you close the door, will the acceptor take a bill?
  no probably not the machine isn't operating normal
Title: Re: coin in jam error
Post by: qbert on January 06, 2022, 08:50:41 AM
Have you replaced the 7 segment display or the VFD?
Just because it shows a zero does not mean it's working properly.
Title: Re: coin in jam error
Post by: double Diamond on January 06, 2022, 10:04:45 AM
Have you replaced the 7 segment display or the VFD?
Just because it shows a zero does not mean it's working properly.
  no i haven't replayed it  the 7 segment display or the vfd board vfd board seems to be working
Title: Re: coin in jam error
Post by: Stayouttadabunker on January 06, 2022, 11:03:40 AM
As you close the door, watch the 7-segment credit display carefully as you pull down securing the door latch...does the zero go out momentarily and then come back on?

If your door optics are properly working, the error messages will each be erased one by one....that's why members are telling you to open/close the door latch.

If your door optics are not working properly, the errors will stay on the displays and the zero on the credit display will remain on as you're lowering the door latch.
Title: Re: coin in jam error
Post by: double Diamond on January 06, 2022, 11:22:58 AM
As you close the door, watch the 7-segment credit display carefully as you pull down securing the door latch...does the zero go out momentarily and then come back on?

If your door optics are properly working, the error messages will each be erased one by one....that's why members are telling you to open/close the door latch.

If your door optics are not working properly, the errors will stay on the displays and the zero on the credit display will remain on as you're lowering the door latch.

 my door optics seem to be working every time i lower the latch up and down  20 times still nothing
Title: Re: coin in jam error
Post by: Stayouttadabunker on January 06, 2022, 01:04:33 PM
okay...if the number goes out momentarily on the credit display when opening/closing the latch,  then the door optics are fine.
Thanks for double-checking.


Look in the photo I've attached below of one of your I/O cards.
Do you see the rather large header pins that run from the white housing connector to the circuit board in the metal box opening under the handle?
That is on the component side of the I/O board.
If you flip the I/O card around, usually there is just a clear plastic cover protecting the circuitry from being shorted out and is often referred to as the non-component side.

You cannot really see all the IC components on the inside of the card because of the metal framing that the circuit board is attached to.
Offhand, as I am not near an S2000 at the moment, I believe the circuit board is held to the metal box with four screws.
If you remove the screws and place them aside, you will be able to lift off circuit board from the box frame and be able to visually inspect the component side of the I/O card UNDER those header pins.

What I want you to inspect is that area on the circuit board that I've highlighted in red under the header pins.
Maybe take a good photo of it and show us.
The area where I've highlighted in red is where there are certain chips on the I/O card that act sort of like "fuses".

When an i/o board is overloaded or shorted out, those chips will many times....blow up....you may not remember but if they blow up, you actually hear a "pop" sound....sometimes there will be an unusual smell too.
You WILL see the damage done to an I/O card on the component side when it has been mistakenly been removed or inserted while the slot machine's power switch was "ON"....this is why we tell people to turn OFF the power switch when installing or removing circuit boards.
Believe me I know, I've blown up a card or two because I've forgotten to kill the power..   :duh:
I am certain that JIM has sent you a tested, working card as he is a known very experienced slot tech....I just don't know your experience of working with these machines and you may have blown an I/O card without knowing.....this is a way to check things.

You've said there is an 801 version on the door panel.
That would be for a single row of deck buttons.
If your 801 card is good, then certain lamps on deck buttons will light up after you press the white test button on the MPU for about 2 seconds.
If the buttons respond to you touching them to maneuver thru Settings Options, then you know the 801 I/O card is still good.

There's another I/O card in the cabinet against the MPU cage wall.
Earlier, in Reply #9, member Lookes asked you if it was connected to a backlit reel driver board.
I wish you would have answered him.
The reel driver board would be located on the rear cabinet wall behind the reel shelf.
There should be a harness going to that board from the cabinet I/O board if you have backlit reels.
He wanted you to power off, disconnect it and power up.

Good luck...I'm sure there's more suggestions from our members for you to try!
We all want to see your machine up and running the way it should be.  :yes:
Title: Re: coin in jam error
Post by: double Diamond on January 06, 2022, 04:10:33 PM
one is the door i/o card and the other one is the cabinet i/o card
Title: Re: coin in jam error
Post by: double Diamond on January 06, 2022, 04:12:53 PM
okay...if the number goes out momentarily on the credit display when opening/closing the latch,  then the door optics are fine.
Thanks for double-checking.


Look in the photo I've attached below of one of your I/O cards.
Do you see the rather large header pins that run from the white housing connector to the circuit board in the metal box opening under the handle?
That is on the component side of the I/O board.
If you flip the I/O card around, usually there is just a clear plastic cover protecting the circuitry from being shorted out and is often referred to as the non-component side.

You cannot really see all the IC components on the inside of the card because of the metal framing that the circuit board is attached to.
Offhand, as I am not near an S2000 at the moment, I believe the circuit board is held to the metal box with four screws.
If you remove the screws and place them aside, you will be able to lift off circuit board from the box frame and be able to visually inspect the component side of the I/O card UNDER those header pins.

What I want you to inspect is that area on the circuit board that I've highlighted in red under the header pins.
Maybe take a good photo of it and show us.
The area where I've highlighted in red is where there are certain chips on the I/O card that act sort of like "fuses".

When an i/o board is overloaded or shorted out, those chips will many times....blow up....you may not remember but if they blow up, you actually hear a "pop" sound....sometimes there will be an unusual smell too.
You WILL see the damage done to an I/O card on the component side when it has been mistakenly been removed or inserted while the slot machine's power switch was "ON"....this is why we tell people to turn OFF the power switch when installing or removing circuit boards.
Believe me I know, I've blown up a card or two because I've forgotten to kill the power..   :duh:
I am certain that JIM has sent you a tested, working card as he is a known very experienced slot tech....I just don't know your experience of working with these machines and you may have blown an I/O card without knowing.....this is a way to check things.

You've said there is an 801 version on the door panel.
That would be for a single row of deck buttons.
If your 801 card is good, then certain lamps on deck buttons will light up after you press the white test button on the MPU for about 2 seconds.
If the buttons respond to you touching them to maneuver thru Settings Options, then you know the 801 I/O card is still good.

There's another I/O card in the cabinet against the MPU cage wall.
Earlier, in Reply #9, member Lookes asked you if it was connected to a backlit reel driver board.
I wish you would have answered him.
The reel driver board would be located on the rear cabinet wall behind the reel shelf.
There should be a harness going to that board from the cabinet I/O board if you have backlit reels.
He wanted you to power off, disconnect it and power up.

Good luck...I'm sure there's more suggestions from our members for you to try!
We all want to see your machine up and running the way it should be.  :yes:


the one is for the door i/o card and the other is the cabinet i.o card
Title: Re: coin in jam error
Post by: Stayouttadabunker on January 06, 2022, 06:04:33 PM
I cannot see the chips too good in these photos.
At this resolution, they appear okay but I can't really tell if any are blown up.

Did you try Lookes suggestion from Reply #9 yet?

Title: Re: coin in jam error
Post by: double Diamond on January 06, 2022, 07:05:26 PM
I cannot see the chips too good in these photos.
At this resolution, they appear okay but I can't really tell if any are blown up.

Did you try Lookes suggestion from Reply #9 yet?
  i have disconected the  back lite harness but no  change
it wont let take a good picture file to big
Title: Re: coin in jam error
Post by: double Diamond on January 06, 2022, 07:30:57 PM
I cannot see the chips too good in these photos.
At this resolution, they appear okay but I can't really tell if any are blown up.

Did you try Lookes suggestion from Reply #9 yet?
soory for the poor picture 
Title: Re: coin in jam error
Post by: off-track on January 06, 2022, 07:47:24 PM
it wont let take a good picture file to big

Take the highest res picture you can and then attach it to an email to yourself.  Your mailer should offer to reduce the size of the attachment automatically.  That usually makes the received file small enough to upload to a post while still being clear enough to see details.
Title: Re: coin in jam error
Post by: double Diamond on January 06, 2022, 08:04:18 PM
As you close the door, watch the 7-segment credit display carefully as you pull down securing the door latch...does the zero go out momentarily and then come back on?

If your door optics are properly working, the error messages will each be erased one by one....that's why members are telling you to open/close the door latch.

If your door optics are not working properly, the errors will stay on the displays and the zero on the credit display will remain on as you're lowering the door latch.
Title: Re: coin in jam error
Post by: double Diamond on January 06, 2022, 08:50:59 PM
I cannot see the chips too good in these photos.
At this resolution, they appear okay but I can't really tell if any are blown up.

Did you try Lookes suggestion from Reply #9 yet?
Title: Re: coin in jam error
Post by: qbert on January 06, 2022, 08:57:45 PM
What is the game theme?
Need a picture of the front of the door with the button deck and a picture of the interior door where the I/O card(s) are.
Title: Re: coin in jam error
Post by: double Diamond on January 06, 2022, 10:38:16 PM
What is the game theme?
Need a picture of the front of the door with the button deck and a picture of the interior door where the I/O card(s) are.

double diamonds
Title: Re: coin in jam error
Post by: double Diamond on January 06, 2022, 10:39:10 PM
What is the game theme?
Need a picture of the front of the door with the button deck and a picture of the interior door where the I/O card(s) are.
Title: Re: coin in jam error
Post by: double Diamond on January 06, 2022, 10:40:15 PM
What is the game theme?
Need a picture of the front of the door with the button deck and a picture of the interior door where the I/O card(s) are.
Title: Re: coin in jam error
Post by: DB26 on January 06, 2022, 11:01:41 PM
I can’t tell from the picture. Do you have a coin in the coin comparitor?
Title: Re: coin in jam error
Post by: Stayouttadabunker on January 07, 2022, 05:34:51 AM
Your higher resolution photos in Reply #34 came out good finally.
Looking at them, I couldn't see anything wrong with the I/O boards.
Nothing looks blown up....especially the tan colored caps.

You've stated you have backlit reels....but it looks like you're missing harness connector plugs into the backlight reel driver board.
Were they removed when you took the photo?
What's important too is that the reel driver board is specific on the reel lamps....there are two kinds of boards...one is made for incandescent bulbs while the other driver board is made for LED lamps.

I do NOT know if using the wrong setup can cause a [coin in jam] message or not.
Title: Re: coin in jam error
Post by: double Diamond on January 07, 2022, 02:44:46 PM
I can't tell from the picture. Do you have a coin in the coin comparator?
  yes i do but i still get coin  in jam  they have bin telling me its a wiring or connection issue
Title: Re: coin in jam error
Post by: DB26 on January 07, 2022, 04:44:02 PM
I can't tell from the picture. Do you have a coin in the coin comparator?
  yes i do but i still get coin  in jam  they have bin telling me its a wiring or connection issue

Alright good. Yeah, just follow everyone else’s suggestions. They know more than I would.
Title: Re: coin in jam error
Post by: double Diamond on January 07, 2022, 04:54:06 PM
I can't tell from the picture. Do you have a coin in the coin comparator?
  yes i do but i still get coin  in jam  they have bin telling me its a wiring or connection issue

Alright good. Yeah, just follow everyone Else's suggestions. They know more than I would.

 i have tugged on all wire for signs of bad wires  i haven't come across any
Title: Re: coin in jam error
Post by: qbert on January 07, 2022, 05:31:51 PM
Have you ever replaced the LED display?
Because it is showing a zero does not mean it doesn't have a problem
Title: Re: coin in jam error
Post by: double Diamond on January 07, 2022, 08:19:48 PM
Have you ever replaced the LED display?
Because it is showing a zero does not mean it doesn't have a problem

 
i have two mpu board one i just got from worldwide gaming this one is giving me an issue  the  7 segment display works  in that board
 board number two  has other issue now the 7 segment display doesn't work but i still get this coin in jam

so both board are giveinf me  coin in jam

am going to have to call world wide gaming up and demand they send me another board   the board was  tested and working at the time they shipped it out  of there facility  until i received it 
that's when i knew it wasn't working   the tech told me to key chip the board i did 10 times still no  reslove
i told them i still have  a coin in jam
Title: Re: coin in jam error
Post by: hotlsot on January 07, 2022, 09:38:37 PM
I don't think you have a board problem, didn't think you did when asked about buying one. Here is what I suggest, and it's going to cost you a few bucks. At this point we have no idea if any or all of the parts involved are bad. Troubleshooting becomes pointless without a base line. You'll need to find someone here on the forum that you can send your board, i/o cards, and all coin in assembly including the cc-16 for test. It's unlikely the power supply is the problem but I've seen weird stuff come out of a power supply. Once you have that baseline then you can move forward with trouble shooting. Some of these guys work out of their house, some have a shop so you will need to compensate them for the time they take to test the components. If you know someone with an S2000 you can achieve the same thing by swapping components one at a time to isolate the troublemaker. These problem machines are hard enough when you can test components, almost impossible when you can't.
Title: Re: coin in jam error
Post by: qbert on January 07, 2022, 09:53:08 PM
I'm going to try and say this one more time.
Just because the led display puts a zero on the display doesn't mean that it's not fucked up.
You have changed everything but for some reason you won't change the LED 552 or 663 display. They are not that expensive and I have had them do this stuff before. The fact that it reacts differently in two supposedly tested MPUs is more evidence that it may have a problem.
Title: Re: coin in jam error
Post by: Trisail on January 08, 2022, 01:27:27 PM
This is going to be a long post.

I have talked with double Diamond - he is OK if I post here and get everyone up to speed with what he has - as best as possible doing this over the phone and remotely. Many members are aware of the difficulty trying to help people through the forum and even on the phone. dD and I have talked and he is OK with me trying to be the contact point at this time. Hoping to reduce some of the confusion.

I have been helping dD on the phone trying to help him get his machine working - as inexpensive as possible. I have helped him figure out his pictures he takes with his phone. I have posted 2 pictures from him of his machine and panel.

I have posted the same 2 pictures in his s2000 dorr panel harness post asking for any help locating the correct harness for his machine.

http://newlifegames.com/nlg/index.php?topic=34831.msg184352#msg184352 (http://newlifegames.com/nlg/index.php?topic=34831.msg184352#msg184352)

The current condition of the machine is as follows -
Upon power up the machine cycles the BV and the VFD display immediately shows 'coin in jam' on the VFD. The machine does not initialize, the reels to not spin.
He is able to get into the menus and he has performed these tests -
Reel strip test - does nothing
Reel backlight test - works
Panel buttons - work
Panel button lamps - do not work
7 segment display - works
coin in 1, 2, 3, 4, 5, 6 - do not work
printer is installed - I do not know the condition of the printer.

Here is what he has for parts -
2 MPU boards 1 tray ( original with battery holder, one from WWG with soldered battery )
2 960 motherboards ( #1 #2 )
4 door I/O cards ( #12/14, #7, #8, #9 ) ( 1 more door I/O card with at least one blown device - set aside not to be used )
3 cabinet I/O cards ( #7/3, #1, #2 )
3 reel backlight boards ( #1 Good, #2, #3 ) ( lamp as far as I can tell, not LED )
2 optics assembly boards ( #2, #1 )
2 'backplane' to cabinet I/O harnesses ( no tyrap, tyrap )
1 CC ( #1 )
1 PS ( #1 )
1 Door harness that is not the correct one for his machine. ( He has set that aside )

All mentioned items have been labeled so he can use them if needed to troubleshoot and hopefully keep all items noted as he/we troubleshoot as needed going forward. So we can tell what condition each item is in - working or not - and what is wrong with each item.
Any further work will be done with me on the phone and helping him note/document what is being done and the outcome.

His machine contains at this time -
Original MPU (battery holder)
960 motherboard #1
Door I/O #12/14
Cabinet I/O #7/3
Reel backlight board #1 Good
optics board #2
CC #1
PS #1
'backplane' to cabinet I/O harnesses no tyrap

Some history - as best as I can remember which is moot at this point as he/I have decided we are going to start with the machine in the state it is at, at this time as the baseline for moving forward. The information below is for history as we can remember with me talking to him on the phone and text.

MPU with battery holder - machine functions as described above.
MPU with soldered battery - reel backlight test does not work, 7 segment display test does not work, panel button lamps test works, only coin in 6 toggles the 0 to a 1 the other 5 do nothing. ( as best as I know on this information )

So here we are.
In my opinion, I believe he has a wire/harness/connection problem. dD has tried to wiggle wires and cables and connections on the door and cabinet throughout, with no change to his original error 'coin in jam'. With that said - he has talked and text to me many times saying some things appear to work and not work at times. Too much to go through here.

Known things that have worked -
Button panel switches and lamps
7 segment display
VFD display
BV cycles
Door optics work as the machine comes on and displays 'coin in jam' and he can open the door and get to the menu to do I/O tests and setup
Reel backlight lamps work

Things that appear to have not worked -
Reels do not spin
Machine does not initialize - goes immediately to 'coin in jam'
Signals from the optic board - tests coin in 1, 2, 3, 4, and 5 ( he says coin in 6 has changed the 0 to 1 but I believe only with the MPU with soldered battery )

I sent him an MPU that did not have working sound, he tried it and it did not function to the point he could do any tests. LED's were not correct. He sent that back to me.
He should get a known working PS today or Monday I sent him. We are going to swap that out and see what happens when he gets it. We will do that on the phone together.
He should also get a good CC Monday I sent him. We will probably try that to see what happens. we will do that on the phone together.

From previous post/help it was mentioned the 'coin in jam' should be a problem with the Senet communication. I have not worked with that or have any real knowledge of the Senet.
Member lookes has posted about the Senet and the devices associated with that. dD has tried to clear the error and see if any others would come up or clear the error to no avail with the door optic cycles. ( this is also why i believe he may have wire/harness problems )

Anyone who would like to help with this problem - please post.

I will respond and hopefully we can get dD's machine working again - soon.
Title: Re: coin in jam error
Post by: Tilt on January 08, 2022, 04:18:51 PM

Yes, a coin-in-jam error is reported by the SENET bus.  Here's a couple of SENET documents that may be helpful. 

One thing I can tell you is the coin comparitor has nothing to do with the SENET bus.  You can remove the CC and the machine will work without any errors (but it won't accept a coin of course).  The optics are part of the SENET system, but the comparitor is not.  So many people get hung up on the comparitor when they see a coin-in-jam (S2000) or 21 error (S+).

The VFD and Bill validator use the NETPLEX bus, not the SENET bus, they will not cause an error on the SENET bus. 

When troubleshooting bus problems disconnecting the optional things and see if that clears the error or not is a good place to start.  The backlit reel controller is optional.  Disconnect it.  The 7 segment display is optional.  Disconnect it.  Hopper is optional, remove it. See if any of that clears the error.  The PTOP and Qbert mentioned the 7 Seg display as being a problem, try disconnecting that first.

Good Luck.





Title: Re: coin in jam error
Post by: DB26 on January 08, 2022, 05:39:47 PM

Yes, a coin-in-jam error is reported by the SENET bus.  Here's a couple of SENET documents that may be helpful. 

One thing I can tell you is the coin comparitor has nothing to do with the SENET bus.  You can remove the CC and the machine will work without any errors (but it won't accept a coin of course).  The optics are part of the SENET system, but the comparitor is not.  So many people get hung up on the comparitor when they see a coin-in-jam (S2000) or 21 error (S+).

The VFD and Bill validator use the NETPLEX bus, not the SENET bus, they will not cause an error on the SENET bus. 

When troubleshooting bus problems disconnecting the optional things and see if that clears the error or not is a good place to start.  The backlit reel controller is optional.  Disconnect it.  The 7 segment display is optional.  Disconnect it.  Hopper is optional, remove it. See if any of that clears the error.  The PTOP and Qbert mentioned the 7 Seg display as being a problem, try disconnecting that first.

Good Luck.

Awesome information. Thanks for explaining that so well. Wrapping my head around the SENET and NETPLEX stuff has been challenging for me.
Title: Re: coin in jam error
Post by: Trisail on January 08, 2022, 07:23:16 PM
Tilt, thank you for the information.

The hopper has been out the whole time. The netplex is working ok as you mention it has nothing to do with the senet.

The 7 segment display works, it cycles through all the segments. I believe we have unplugged it and powered up the machine and that did not help. I believe it is ok as the output test works.

The CC has nothing to do with the senet, but I sent one to dD to help him eliminate it.

I just now thought about the power supply in the lower cabinet. I believe that box contains the senet board? I will look at the schematics now and see what is in there. 

I will send dD the contents of that box or an entire unit. You may have actually helped me figure out what the problem is with his machine. I have only repaired one of those 5V ps's in the past and completely forgot about that unit. I will post what happens after dD does the swap.

Thanks for the inspiration to rethink this problem.  :hail:
Title: Re: coin in jam error
Post by: Trisail on January 08, 2022, 09:07:50 PM
OK looks like dB removed the board in the box. ( Super Stepper Comm ) It is fried. He said it probably happened when he was installing TITO quite a while back, at least a year ago. He decided to try to fix his machine recently.

I will send him a board and a power supply. We will post the results next week and hopefully mark this topic solved.

I also asked him to remove all TITO items and not use them. He is going to get the machine working. He may try to install TITO at a future time - maybe, maybe not.

Thank you all for your help and patience. I know my patience was tried somewhat - but with perseverance and lots of patience - like always - almost anything can be repaired.

Thanks again to all the help you members gave on this topic.

I hope this thread helps many other people in the future.

Many things have been reinforced -

Do not plug or unplug anything with the power on.
Good resolution/focused pictures help immensely.
Accurate information is a must. And just as important ALL previous work/troubleshooting information is also immensely helpful.
And last but not at all least - Always let helpers know what you may have done to the machine just prior to it not working.

What an accomplished feeling - when his machine will be up and running.  :applause: :dancing_2: :wave: :yes:
Title: Re: coin in jam error
Post by: qbert on January 09, 2022, 06:44:49 AM
Wow, not even a board I would ever look at for this issue. I've only ever replaced this board twice on Reel Touch machines when the top and bottom boxes would  not complete the handshake and continue to boot. (and that was after many hours of head scratching) .
Again I have learned more about S2000s here.
Great job after a very long journey!
Thanks to all that have helped out.
Rich
Title: Re: coin in jam error
Post by: Stayouttadabunker on January 09, 2022, 08:24:10 AM
Yeah...I thought he blew up an I/O card.  :duh:

Come here to find out he blew something else up....uh...last year!  :rotfl:

Oh well...I hope he gets it running!  :yes:
Title: Re: coin in jam error
Post by: Tilt on January 09, 2022, 08:29:37 AM
That's certainly a problem, but I'm not so sure it's the problem.  That's the comm card, it's not a SENET device.  It provides serial interfaces (RS-232, RS-485, Fiber, etc) for external devices to connect to the machine (player tracking, SAS, progressives, vision topbox, etc).  The comm board ties to the MPU through the ribbon cable, mother board J16, MPU connector J2 and then to the QUART ICs (U68/69) on the MPU board. 

The SENET bus consists of U721, U722, U62, & U67 and interfaces with the machine through MPU connector J1 and motherboard connectors J7, J8, J9. 

The only way I see comm board may be causing a problem is if it is preventing the MPU from completing it's boot cycle somehow through feedback to the QUART ICs.  The easiest way to find out is to disconnect the ribbon cable from the comm board and see if the error clears.  The comm board isn't needed in his machine anyhow since it's not a vision/reeltouch/barcrest machine and he doesn't have TITO installed.
Title: Re: coin in jam error
Post by: Trisail on January 09, 2022, 08:49:00 AM
Thanks Tilt. I will call dD and have him disconnect the ribbon cable and see if the machine will initialize. Right now it goes immediately to coin in jam. Hopefully disconnecting the ribbon cable will allow it to boot/init. Then he can decide how he wants to proceed. He does have a printer and tried to hook up a TITO device way back, which is apparently what caused the coin in jam error he is fighting. With that said I am hoping this will get the machine running and we can mark this topic solved.
Title: Re: coin in jam error
Post by: Trisail on January 09, 2022, 10:25:33 AM
dD left the blown board out, ribbon cable disconnected, put everything else to do with 'box' back together. the machine is still not initializing. Same error - coin in jam.

He said he took the TITO stuff out of the machine.

Any other thoughts?

I am still planning on sending him the board and the 5V PS tomorrow.
Title: Re: coin in jam error
Post by: sixcardmark on January 09, 2022, 11:28:19 AM
Maybe more info on this "tito stuff" will shed some light on what's going on. 
Title: Re: coin in jam error
Post by: Tilt on January 09, 2022, 12:13:26 PM
Sorry, that's what I figured though. 

When the machine is first turned on it should briefly say "Display passes self test" followed by "Please wait...testing memory" and finally "Waiting for Netplex Devices" before spinning the reels.  After the reels spin it should then tell you if there's a coin-in jam or not. 

Coin-in jam is also an error that requires you to open and close the main door to clear. 

I removed both the door and cabinet I/O cards from my machine, powered it up and it did just what I wrote above with a coin-in jam error message.  I powered down, re-installed them, and it did the same exact thing.  Open and closed the main door, the reels spin again, the error clears and the machine is ready for play.

There has been so much done to and swapped out in this machine that's it's hard to say what is good and what is bad without testing the components in a good machine.  If the MPU boards are good though they should at least do what I wrote in the second paragraph even without any IO boards installed.

Title: Re: coin in jam error
Post by: Trisail on January 09, 2022, 12:40:38 PM
On the phone listening to the machine when dD powers on a can hear the bv cycle, nothing else happens. He says it goes immediately to coin in jam. So no other messages on VFD, no reel spin (the reel test does not work as mentioned above)

Not sure what to do or say about the TITO stuff. He said he took it all out..
Title: Re: coin in jam error
Post by: Tilt on January 09, 2022, 12:50:14 PM
Both MPUs do that exact same thing?  That certainly isn't right, it should go through the self tests.

What GME's does he have installed?

Title: Re: coin in jam error
Post by: sixcardmark on January 09, 2022, 01:14:11 PM
Tito setup usually is just one board with two connectors.  Sounds like there may have been more going on or something when he says "stuff" removed??
Title: Re: coin in jam error
Post by: Trisail on January 09, 2022, 02:10:46 PM
Tilt, both MPU's generate the same coin in jam. Immediately after power up. No init, no reels, no other errors on the VFD as I can tell form dD. ( it may show main door and coin in jam, I am not certain though)

I do not know what GME chips he has - but they worked before the TITO thing.  The glass on the machine says Double Diamonds,
 
The MPU's do not function the same. The one in the machine now is his original. It functions the best at this time. I am starting over here at a baseline - trying to stop the parts swapping until we can determine anything out about the coin in jam. The MPU in the machine now -

Reel strip test - does nothing
Reel backlight test - works
Panel buttons - work
Panel button lamps - do not work
7 segment display - works
coin in 1, 2, 3, 4, 5, 6 - do not work
printer is installed - I do not know the condition of the printer

The WWG MPU - (tested and working when shipped to dD)

Reel strip test - does nothing
Reel backlight test - does not work
Panel buttons - work
Panel button lamps - work
7 segment display - does not work
coin in 1, 2, 3, 4, 5 - do not work but he says coin in 6 will toggle from 0 to 1
printer is installed - I do not know the condition of the printer.

I will have dD get me a picture of the TITO stuff for clarity. As far as I have been told - about a year ago dD tried to install the TITO, that is when the machine stopped working and gave the coin in jam error. I do not know what was done to the machine at that time to try to repair the TITO and coin in jam error. I will assume many things were done and swapped. dD had some I/O cards and a reel backlight board when I started working with him. He purchased these recently - WWG MPU, motherboard, optics board, at least 2 more door and 2 more cabinet I/O cards, a harness for the 'back plain' to cabinet I/O card and a door harness that is not the right one for his machine/button panel. I sent him an MPU from my original Triple Diamond Deluxe that had been laying around that had no sound but functioned when I removed it from that machine 3 years ago, it should have worked, I replaced the battery before I sent it to him. He said it did not work and the LED's were not in the right state, I believe the red one was on. He sent that back to me, I can not test and verify the condition of it as I do not have a working S2000. I sent him a good working main power supply and a working CC he should receive Monday and Tuesday.

I am planning on sending the Super Stepper board that has damaged IC and traces and the 5V power supply, the power supply I recapped and is working, the SS board should be good as it came out of my machine I have had for a couple years, it was somewhat gutted but these parts were in it. I never got around to getting it working as I have mostly S+ parts I picked up from a guy when I cleared out his garage of machines and parts - this is the machine wrapped in red crocodile 'skin'. Hence the reason he sold me the items - many S+ parts and many S2000 machines needing work - at the time I did not know the difference between the models. Sure have learned a lot here in the last 3 or 4 years. Some day I will get rid of all the 'stuff' I have. Some day....
Title: Re: coin in jam error
Post by: Trisail on January 09, 2022, 07:37:07 PM
Here is his TITO board.  Doesn't look damaged.
Title: Re: coin in jam error
Post by: sixcardmark on January 09, 2022, 08:08:36 PM
Looks like it's wired for bally:

Top is IGT
Bottom is Bally
Title: Re: coin in jam error
Post by: qbert on January 09, 2022, 08:38:55 PM
It's time to get back to basics.
Need to see a picture of the mpu with the chips installed. Good close up shots.
If there is no mpu installed, when turned on what does the VFD say?
Title: Re: coin in jam error
Post by: Trisail on January 09, 2022, 09:14:07 PM
Here are the pictures dD sent.

Picture of VFD is the massage with MPU out.
Title: Re: coin in jam error
Post by: lookes on January 09, 2022, 09:19:45 PM
GME1 and GME2 are reversed.
Need a closeup of U67.
Title: Re: coin in jam error
Post by: qbert on January 09, 2022, 09:49:38 PM
Back to basics picture tells it all.
Title: Re: coin in jam error
Post by: Tilt on January 09, 2022, 10:13:35 PM
GME1 and GME2 are reversed.
Need a closeup of U67.

Good catch! 

I'm surprised it tries to boot at all like that, but that would explain why it doesn't go through the normal boot up tests.

Title: Re: coin in jam error
Post by: Trisail on January 09, 2022, 10:29:18 PM
Looks like he swapped them.  Not sure if he tried it yet.

I hope that is the main problem. Thanks for asking about the chips.

EDIT : He said it won't do anything. Will check tomorrow.
Title: Re: coin in jam error
Post by: Trisail on January 10, 2022, 05:49:04 AM
I am going to drop off parts to USPS this morning for dD -

Super Stepper Board
5V / 12V power supply
2 sets of chips - SG000363 1 of 2, SG 000363 2 of 2 and SB100054

I will check with dD this morning and see what the machine does with the game chips he has - in the correct sockets.
Title: Re: coin in jam error
Post by: Trisail on January 10, 2022, 08:17:45 AM
Update

Dropped off box of parts for dD.

Member lookes contacted me. U67 on the MPU board looks bad. With U11 blown on the super stepper board that makes sense. He and I think this is the coin in jam root cause.

I am sure I will need to get the boards from dD and do the repairs before anymore work can he done on the machine.

I will post updates when I know more. Thanks everyone.
Title: Re: coin in jam error
Post by: Tilt on January 10, 2022, 08:22:11 AM
See if you can get a the close up of U67 on both MPUs like lookes asked for.  It's the SENET buffer and quite often when it goes bad it will show physical signs of it (bubbling, cracked, burn mark, etc).  It usually blows if you hot swap an IO card or the MPU board, but a bad I/O board could also damage it.


Edit:  I was typing this as you posted the Update.  Disregard.
Title: Re: coin in jam error
Post by: Trisail on February 07, 2022, 06:30:43 PM
I repaired/replaced U67 on both MPU boards and repaired/replaced U11 on stepper comm board. I am trying to purchase an S2000 I can use to test everything else I got from dD. Not much luck so far here in AZ on a machine I can afford to do the testing and then resell. I may have to get someone else with a machine to help. I suppose if anyone would be interested in helping, PM me we can talk.
Title: Re: coin in jam error
Post by: Stayouttadabunker on December 30, 2022, 09:36:44 AM
Was this problem ever resolved Tony?
Title: Re: coin in jam error
Post by: Trisail on December 30, 2022, 11:01:53 AM
Yes.  Communication after was incomplete.
Title: Re: coin in jam error
Post by: Retro tech repair on December 31, 2022, 09:57:53 AM
The comms board fault will not cause the senet fault however the door optics are present on the ribbon cable that goes to the comms board so a fault on the board can make the machine not see a door closure and not reset an error that has been repaired.
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