New Life Games LLC

**Video Poker, Keno, Slots, 21** Gaming machines => IGT I-Game and Game King => Topic started by: Brandon101884 on September 02, 2022, 03:38:50 AM

Title: IGT Tabasco Issue
Post by: Brandon101884 on September 02, 2022, 03:38:50 AM
This is my first issue with a video slot. It was fine the other day but today it’s displaying a “Call Attendant” when turned on. I’m not even sure where to start on this thing. Any help is appreciated!
Title: Re: IGT Tabasco Issue
Post by: Tilt on September 02, 2022, 07:21:15 AM
Open the main door and it should display an error message. 
Title: Re: IGT Tabasco Issue
Post by: Brandon101884 on September 02, 2022, 07:25:31 AM
I’ve turned the key and it said non recoverable error, turn key to clear data. I did, it reset and says the main battery is low. Where is the main battery located?
Title: Re: IGT Tabasco Issue
Post by: Tilt on September 02, 2022, 11:33:09 AM
The main battery is on the MPU board.  It's a coin cell battery that may be soldered on the board.  If it is you're better off installing a removable holder and the next time the battery dies you won't have to do any soldering to replace it.  If you have a 044 MPU it has a removable holder from the factory. 

Make sure you turn off the machine before removing or replacing any components!

Title: Re: IGT Tabasco Issue
Post by: Brandon101884 on September 02, 2022, 01:31:48 PM
I did see one on the board that was attached to the removable tray. What a terrible idea to soldier a batter onto the board.
Title: Re: IGT Tabasco Issue
Post by: Tilt on September 02, 2022, 01:34:47 PM
That's the one.  Soldered batteries were pretty common on the older games. 
Title: Re: IGT Tabasco Issue
Post by: Brandon101884 on December 17, 2022, 08:42:32 PM
Hey yall!

I replaced the battery and now all is good again. I did get this message (see pic), and after having to reset the data on the tickets was lost. Is there a way to get it back? Or program it to say something else?
Title: Re: IGT Tabasco Issue
Post by: sixcardmark on December 17, 2022, 08:52:18 PM
Go to:  setup / machine options / peripheral devices setup  Under thermal printer press site ID setup.
Title: Re: IGT Tabasco Issue
Post by: qbert on December 18, 2022, 01:06:17 PM
Batteries were soldered to the boards originally so no hankering with the boards at the casino.
Also if a customer still had credits on the machine the low battery would still allow the cash out to work. If the battery was a removable type the tech at the casino could easily remove it and poof "what credits "
By the time these batteries went bad the machine was usually already off the casino floor for a newer model.
For home use a removable battery is much better
SimplePortal 2.3.5 © 2008-2012, SimplePortal