**Reel Slots** Gaming Machines => IGT S and S-plus Reel Games => Topic started by: scottf11961 on February 05, 2023, 07:09:57 AM
Title: S+ not taking coins or bills
Post by: scottf11961 on February 05, 2023, 07:09:57 AM
I'm new here, so be easy on me. I have a triple double diamond s+2000. The bv never worked, so I just use coins. Recently, I was playing it, and it just stopped taking coins completely. They would fall right through. I checked everything. Whatever you can think of, I probably tried. I took the cc apart and cleaned it. I disconnected the rake. Then I removed the rake.still no luck. I ran the cc through the belly and closed the door. Nothing. The light didn't even come on. I pushed the tiny white button, and that gave me test credits.( I guess that's what you call it). My buddy came by and did a RAM clear. Still nothing..but now the little white button doesn't give me test credits. With that said..I decided to turn my attention to the bv. Wba-12-ss. It cycles, but doesn't light up for bills. I do have another machine that works perfect, and only takes bills, and is the exact same as my triple diamond, so I swapped them just to get some credits into the machine, but no luck. Same problem. So I have a dead machine basically. It powers up. Looks nice, but I have no way of adding playable credits HELP
Title: Re: S+ not taking coins or bills
Post by: Stayouttadabunker on February 05, 2023, 07:55:25 AM
oh boy...
"My buddy came by and did a RAM clear." :fryingpan:
He erased all the settings (Machine Type, Game Denomination, etc etc.) and disabled the printer, and bill validator.
Now you need to buy a Keychip31 or 45. Get in contact with NLG member RB. He will have what you need.
Title: Re: S+ not taking coins or bills
Post by: shortrackskater on February 05, 2023, 10:09:38 AM
Once you get the chips you will now need, report back to us with the problems and we'll start over. Don't let your buddy help. RAM clears CLEAR THE RAM/SETTINGS - they don't "fix" problems.
First, did anyone REMOVE the sample coin in the CC? It's been known to happen!
Title: Re: S+ not taking coins or bills
Post by: jonbbrew on February 05, 2023, 11:11:58 AM
Candle lights showing what? Did you check the cash box switch as that will prevent machine from playing?
Title: Re: S+ not taking coins or bills
Post by: RB on February 05, 2023, 12:25:26 PM
There's people making a lot of assumptions here. Member states he has a S+2000. There is no such thing. It's either one or the other. Either could have been ram cleared. Either could have a WBA12SS. How about a picture of the machine so we can see what you actually have and we can go from there.
Title: Re: S+ not taking coins or bills
Post by: Stayouttadabunker on February 05, 2023, 04:17:12 PM
Good catch RB! :yes: ....this is the 2nd time this has happened lately. :rotfl:
Title: Re: S+ not taking coins or bills
Post by: a69mopar on February 05, 2023, 05:22:36 PM
I was thinking Bally :) just kidding
Title: Re: S+ not taking coins or bills
Post by: Jim on February 06, 2023, 10:08:15 AM
The fact that he can press the white test button and establish credits tells me this is a S plus machine, on s-2000 machines you can press that button all day long and never get any credits on the machine.
Jim
Title: Re: S+ not taking coins or bills
Post by: scottf11961 on February 06, 2023, 10:22:29 AM
I apologize. Its an S+ machine. I'm trying to upload some photos, just have to figure out how to make them smaller,. One chip says 731 on it, the other mech ss4779. the BV is wba ss 12. As stated, The BV never worked. I just used coins and that was fine. Payout was credits. Then my CC stopped taking coins. I tried different resident coins, cleaned the optics, removed the rake, etc.. nothing. I do have another CC on the way..just in case i need it. I dont know what/ where a cashbox switch is.
Title: Re: S+ not taking coins or bills
Post by: scottf11961 on February 06, 2023, 10:26:49 AM
pics hopefully..
Title: Re: S+ not taking coins or bills
Post by: scottf11961 on February 06, 2023, 10:28:49 AM
more
Title: Re: S+ not taking coins or bills
Post by: scottf11961 on February 06, 2023, 10:35:59 AM
im not good at pics
Title: Re: S+ not taking coins or bills
Post by: scottf11961 on February 06, 2023, 10:42:13 AM
I should add that after my friend cleared the RAM, he also installed a BV chip, and made sure the BV was on
Title: Re: S+ not taking coins or bills
Post by: jonbbrew on February 06, 2023, 10:51:59 AM
I apologize. Its an S+ machine. I dont know what/ where a cashbox switch is.
It’s the little door just below the BV where the bills go. Usually the lock on the door has been removed. But that door must be closed well to ensure the switch inside is closed. Sone folks just cut the switch off and splice the two wires (bypass). At the very least you need to make sure that switch is triggers so tape it down well.
If not the machine won’t recognize the main door is closed this will not play/take coins.
Title: Re: S+ not taking coins or bills
Post by: scottf11961 on February 07, 2023, 04:10:05 AM
I looked last night, and the BV doesn't have a door for the cashbox. It was removed before I owned it. I guess the switch was bypassed since I've been using the game for a while without issues. Is it typical for the CC to just die without warning? As I stated, right now it's dead completely. .and I was wrong. When powering up, the BV does not cycle at all. I put the dip switches in test mode, and it cycles that way, but with all the dip switches off, it doesn't work. My fox and hound has the exact same BV. THAT machine is coinless, and the bv functions properly. But when I put it into the Triple diamond, it doesn't work. Is it possible that my MPU doesn't know there's a BV there? If so, how do I fix it? I did put a bv chip in the machine, and made sure it's set for ON, but still no luck. There's a blue box on the MPU with white dip switches. Should I be looking at that?
Title: Re: S+ not taking coins or bills
Post by: Stayouttadabunker on February 07, 2023, 06:03:47 AM
As you close the door and push the door latch down, keep an eye on the number in the [Coins Played] display and watch for it to go out momentarily, then come back on. If so, your door optics are working.
If there's no lock on your door, you can peek thru the lock hole at the CC and see if the LED is on. That would mean the CC is working but needs to be adjusted for better coin acceptance.
To adjust, turn the coin sensitivity dial on the CC fully counter-clockwise until it stops, then turn clockwise a 1/4 turn. That should put the adjustment in the ballpark.
To enable the DBV, one of the things you need to do is set the coin denomination as well.
Title: Re: S+ not taking coins or bills
Post by: scottf11961 on February 07, 2023, 07:17:38 AM
My machine does have a door lock, but I opened the belly door and ran the cc through, closed the door, and nothing. No light on the cc. My door optics are good. Tested. I do have another CC on the way, but for now I'm at least trying to get the BV running. I put the chip in, and set it to 9-1, with .25 denomination. Saved all my settings.. Still no luck.
Also, this machine does not have a printer installed. Not that it matters for this problem
Title: Re: S+ not taking coins or bills
Post by: Jim on February 07, 2023, 08:11:40 AM
First things first: in regards to the CC-16 not working, when you had it out through the belly door, when you closed and latched the door, the LED on the cc-16 should have been on. adjustment should be full ccw, if you shim out the rake (coil on back with grey wires going to it) when you put a coin through it , you should get a code 21 if everything is operating correctly.
hopes are the replacement cc-16 will fix that issue, provided the LED came on in my first statement, if not then you have a different issue, if the LED didn't come on then the unit is not getting 24vac on the black and yellow wire when it is enabled.
as for the dollar bill unit, it is a separate unit unto it self, the only interaction it has is to communicate with the machine, once the machine knows it is there by setting 9-1, set the denomination, and setting the limits in test 7. there are four major elements to the bill unit, head and transport, power supply, cash can and shelf assembly. even if the unit will not accept bills ,on power up it should cycle, if not , check to see if there are two red LEDS above the switch bank on the right side of the transport, this will tell you the power supply is putting out 13 vdc, swap the cash can in the other machine, swap the head and transport in the other machine, since the other machine does work, you should be able to eliminate the defective component, you can also swap heads, etc. just make sure you mark which is which. make sure all 8 switches are up, could have a bad transport, or wrong software in the unit.
get the flip diagnostic cards and self test for the WBA in the first section of the s plus section.
Hope this helps
Jim
Title: Re: S+ not taking coins or bills
Post by: scottf11961 on February 07, 2023, 09:09:57 AM
With the CC, I tried a few different resident coins, but that didnt help. I removed the CC and ran it through the belly, closed the door, and no LED light came on. I did shim the rake, and even tried to remove the rake, but nothing seems to help. Coins are not regestering at all. I dont think power is being supplied to it anymore. this started a few days ago... my wife was playing it and ran out of coins. She opened the door, took a handful out of the hopper. closed the door, and that was the end of the CC working, and the beginning of my problems since thats the machine she likes out of the 5 we have. I was thinking maybe she pulled a wire loose by accident...but i checked all the wires and they look attached. I checked the fuses. Im stummped by this. I dont see any black and yellow wires. The CC has a connection on the bottom left...maybe 5 wires in it. I ordered the exact same CC just in case i need it. even if i dont, still good to have it as a spare.
Since i couldnt get the CC going, i decide to try the BV. I did swap the head with a known working head, but still didnt work. I put the BV in test mode by switching the dip switches 5,6,7,8 to the ON position, and then it cycled..so it is getting power. Mo Fox and hounds uses the same BV and its a coinless machine. I swapped heads, that didnt help. once i did that , BOTH BVs didnt work. ..so I swapped it back, and my fox and hounds worked fine. I also have a Haywire machine, but the BV is different
Title: Re: S+ not taking coins or bills
Post by: jonbbrew on February 07, 2023, 09:38:04 AM
I looked last night, and the BV doesn't have a door for the cashbox. It was removed before I owned it. I guess the switch was bypassed since I've been using the game for a while without issues.
Did you confirm by looking for the switch wires to see that they are spliced together? Optics could test just fine, but if that switch is still open the machine will never register as a door closed. I had this same issue for a bit until i remembered i taped the switch closed a while before. When i was pulling my hair out trying to figure out why the door closed is not being recognized. (changed optics, tested circuits, etc....) I remembered that switch. Low and behold....the tap loosened. Retaped and bingo...
Title: Re: S+ not taking coins or bills
Post by: hotlsot on February 07, 2023, 10:10:36 AM
I'm late getting to this party, but has anyone had him tie off the belly door switch? If not that needs to be done.
Title: Re: S+ not taking coins or bills
Post by: scottf11961 on February 07, 2023, 12:19:43 PM
Good call. I'll have to check that. Where would the wires be? My cashbox has no door. It had to have been bypassed, BUT if it did come loose, wouldn't I get an error code? I have no codes
Title: Re: S+ not taking coins or bills
Post by: jonbbrew on February 07, 2023, 01:23:15 PM
Good call. I'll have to check that. Where would the wires be? My cashbox has no door. It had to have been bypassed, BUT if it did come loose, wouldn't I get an error code? I have no codes
mine never showed errors as it would just not recognize the main door being closed so stopping play. I believe its just another part of the optics systems for security.
My switches are both intact and the switch is on the bottom right of the box. It appears from your pictures that the switch is not there so the wires are probably pulled into the box or pulled out the back. I would hope with that they would be bypassed, but you need to track them down to ensure. Perhaps they came apart when you had door open etc.
Title: Re: S+ not taking coins or bills
Post by: Stayouttadabunker on February 07, 2023, 04:40:48 PM
Pull the knurled knob on the door next to the door lock, it will open the front belly door. Youmay have to wiggle the belly door open as over the years, soda pop and liquids pretty much fused that door closed. It's probably going to be pretty filthy....lol Up on the top left underneath sometimes is a microswitch....hotslot wants you to zip tie the switch in a closed position. You may have to remove a couple of screws that hold the microswitch in that position. Once you have it loose from the bracket, take a zip tie and wrap it around the lever in a closed position. You can leave it hanging down if you want or you can secure the microswitch back up there with one of the screws.
What number is on the [Coins Played] window of the reel glass display when the machine is turned on?
Title: Re: S+ not taking coins or bills
Post by: Jim on February 07, 2023, 06:41:02 PM
to do the stand alone test you flip switches 123 and 8 down, then power up , then flip 8 up, unit should cycle briefly, then you can insert bills into the unit and see if it will accept. remove the cash can for this test, if the bills are accepted, they will fall into the area where the cash can should have been. this test will work regardless of the software installed, this test will in fact give you a clue as to which software you do have because of the bills nit will accept or reject. if this test does not work, then you have a bad head or transport.
as for the cc-16, you should have a connector on the side of the cc-16, it should have yellow, black , violet, and a red wire loop.
don't worry about the switches being bypassed, if yours were not, your machine would not be working at all.
Jim
Title: Re: S+ not taking coins or bills
Post by: scottf11961 on February 12, 2023, 06:54:27 AM
New CC came, and I installed it. Same problem. So again ran it through the belly door and tested. No light came on. After probing around the wires with just a basic test light, the light flashed. The ground wire was bad. Ran a new ground wite from the CC directly to the machine itself, and MY CC is now accepting coins! I still need help getting my bv working. I'd like to have a back up to get credits in the machine! Thanks everyone for all help and suggestions
Title: Re: S+ not taking coins or bills
Post by: scottf11961 on February 15, 2023, 05:08:02 PM
I spoke too soon. I tried different ccs and same result.