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**Reel Slots** Gaming Machines => IGT S and S-plus Reel Games => Topic started by: bburger on December 20, 2014, 03:02:01 PM

Title: New Owner Needing Help - IGT Run For Your Money - Error Code 64
Post by: bburger on December 20, 2014, 03:02:01 PM
Hello, I hope this is the correct sub-forum to post into. If not, please let me know and I won't repeat the mistake.


My father purchased an IGT Run For Your Money machine as a Christmas gift for my mother. After he received it, I got it set up and working for a few spins only to receive no sound on the bonus game. A power cycle resulted in an Error Code 64. From what I've gathered browsing forums, this is indicative of a communication failure from the bottom board to the top board. Is this correct?


There are no lights illuminating in the top section of the machine and the power supply up there feels cold to the touch with no lights on the on/off switch (not sure if it actually lights when working) and no vibration or current type feel. The fan below the top light, however, is blowing without error and the top light itself has a a slow top/fast bottom flashing. I've researched the error online but haven't had much luck and I'm hoping that someone here might be able to point me in the right direction.


I have done the following troubleshooting:
1. Checked the fuse in the top power supply. It was ceramic, so I couldn't tell if it was blown. Replaced it with a glass fuse with the same rating, it did not blow and there was no change in the situation.
2. Removed and reseated the pin connectors on the motherboard located behind the hopper.
3. Removed and reseated the sound card (labeled with volume stickers) located in the top cabinet (behind the light display.)
4. Tried to reset with the "jackpot" key and an open/close of the door each time I made a change.


I would say that I'm above average with electronics and I have a computer hardware/software background. I can follow directions if anyone has ideas. Any advice you can provide would be a huge help. I do not have a manual or schematic currently.


Attached is a picture of the machine in question, to avoid any confusion.


Thanks in advance for your help.
Title: Re: New Owner Needing Help - IGT Run For Your Money - Error Code 64
Post by: CVslots on December 20, 2014, 03:19:05 PM
The machine you have is an IGT S+ Barcrest (S2000 would have a blue display to the left under the reels). Have you tried removing the top glass and reseating the top box unit? They can come loose when the machine is moved. There are 2 white knobs that you loosen and then you can pull the whole assembly toward you. Firmly reseat it, and tighten the knobs back down afterwards.
Title: Re: New Owner Needing Help - IGT Run For Your Money - Error Code 64
Post by: bburger on December 20, 2014, 03:37:19 PM
Thanks. Can a moderator move this post the correct sub?


I will give this a try.
Title: Re: New Owner Needing Help - IGT Run For Your Money - Error Code 64
Post by: bburger on December 20, 2014, 04:24:33 PM
I have reseated the top box. The power supply is now lit and all lights work when using the test switch. Definitely a step in the right direction! The digital display on the top box reads r 1.1 after a power cycle and the error 64 is still present below the reels in the winner paid box. After a minute or so, the r 1.1 becomes C_01.

See the attached picture. This box mounted to the rear of the machine in the lower section has a flashing light on OS2.

Thanks.
Title: Re: New Owner Needing Help - IGT Run For Your Money - Error Code 64
Post by: bburger on December 20, 2014, 06:04:42 PM
Removed and reseated all connections to the volume box and then replaced volume box. Error code 64 gone!
Still no sound from the top box during the bonus game. I'm assuming that it is bad? I've turned the volume knob both directions all the way. If this is the case, can anyone recommend a replacement part supplier or a repair method?

Thanks again for all the help.
Title: Re: New Owner Needing Help - IGT Run For Your Money - Error Code 64
Post by: cowboygames on December 20, 2014, 07:34:47 PM
Is your coin tray speaker hooked up and good?
Title: Re: New Owner Needing Help - IGT Run For Your Money - Error Code 64
Post by: bburger on December 20, 2014, 07:55:40 PM
Yes. I have audio output during normal operation. There is no sound during the bonus game. Thanks.
Title: Re: New Owner Needing Help - IGT Run For Your Money - Error Code 64
Post by: cowboygames on December 20, 2014, 09:00:00 PM
It's been a while since I owned an S+ barcrest but if I remember correctly the normal sounds come from the tiny speaker mounted to the door and the bonus round sounds from the 4" speaker mounted to the back panel of the coin tray with seperate wiring for each. Just a thought...
Title: Re: New Owner Needing Help - IGT Run For Your Money - Error Code 64
Post by: dale on December 20, 2014, 10:00:31 PM
Is it an MPU4 or MPU5. The sound in the MPU4 for the Top Box is located in the white game frame. If it is an MPU5 it is adjusted in the menu.
Title: Re: New Owner Needing Help - IGT Run For Your Money - Error Code 64
Post by: bburger on December 20, 2014, 10:39:51 PM
The white game frame has a volume know on it. I will attempt to turn it again in the morning. Should that audio play from the speaker at the bottom of the machine?
Title: Re: New Owner Needing Help - IGT Run For Your Money - Error Code 64
Post by: dale on December 21, 2014, 09:59:52 AM
If that doesn't work and you are sure that you are turning the little black knob in the white game frame I will tell you where in the menu you need to go to adjust the volume for the Top Box. We can also adjust the Attract mode in there. It really doesn't matter too much but what SP chip do you have in it? These adjustments are all on the same page.

Dale
Title: Re: New Owner Needing Help - IGT Run For Your Money - Error Code 64
Post by: bburger on December 21, 2014, 10:30:31 AM
I have verified that I've turned the black knob fully in both directions and tested with no sound both directions. How do I determine what SP chip is in the machine? Thanks!
Title: Re: New Owner Needing Help - IGT Run For Your Money - Error Code 64
Post by: dale on December 21, 2014, 11:26:04 AM
You can look at the chip or push the diagnostic button until you get an the number 37 ( game type) then the numbers 1166 ( probably game chip SP ) and another 4 digit number ( SS chip). With no credits push the diagnostic button you get a  2-0 or 2-1. I like 2-1, you can change that with the spin button, this is your reel spin sounds. Use your key until you get a 58-0 or 58- any number up to 5. 0 is no sound . if you are married make sure it is 58-1, lowest volume setting. This is your Bonus volume setting. For attract mode while we are here, use your key to get a 59-0 or 59-any number up to 10. Each number is a minute, for instance 59-5 is that attract mode will play every 5 minutes with no credits on the machine. Try this first, we can also adjust the volumes, lights and sounds in the attract mode later. That's a little tougher as I don't have any of these machines any more and am trying to do this from memory, but I can figure it out.
Title: Re: New Owner Needing Help - IGT Run For Your Money - Error Code 64
Post by: bburger on December 21, 2014, 11:29:39 AM
Where is the diagnostic button located? Is this the feature button in the top cabinet?
Title: Re: New Owner Needing Help - IGT Run For Your Money - Error Code 64
Post by: dale on December 21, 2014, 11:41:34 AM
No use the button either behind or in front of the on/off switch in the bottom cabinet.
Title: Re: New Owner Needing Help - IGT Run For Your Money - Error Code 64
Post by: bburger on December 21, 2014, 12:36:45 PM
It appears to be set at 5.
Title: Re: New Owner Needing Help - IGT Run For Your Money - Error Code 64
Post by: dale on December 21, 2014, 12:47:50 PM
Start like this, NO CREDITS, push diagnostic button until you get a 2-0 or 2-1. Then use the key to 58-X.
Title: Re: New Owner Needing Help - IGT Run For Your Money - Error Code 64
Post by: bburger on December 21, 2014, 02:44:01 PM
Sorry. Wrong picture. See attached.
Title: Re: New Owner Needing Help - IGT Run For Your Money - Error Code 64
Post by: dale on December 21, 2014, 02:50:14 PM
Press the diagnostic buttons a couple of times and try playing your machine.
Title: Re: New Owner Needing Help - IGT Run For Your Money - Error Code 64
Post by: bburger on December 21, 2014, 02:55:10 PM
Still no audio during the bonus game. Is there a way to test the lower speaker or another component that could cause the issue? Thanks.
Title: Re: New Owner Needing Help - IGT Run For Your Money - Error Code 64
Post by: dale on December 21, 2014, 03:04:02 PM
Are you getting any sounds when you spin the reels?
Title: Re: New Owner Needing Help - IGT Run For Your Money - Error Code 64
Post by: bburger on December 21, 2014, 03:06:33 PM
Yes. I hear audio with every spin.
Title: Re: New Owner Needing Help - IGT Run For Your Money - Error Code 64
Post by: dale on December 21, 2014, 03:28:35 PM
Are there two speakers in the coin tray? Lets try this, with No Credits push the diagnostic button until you get something similar to a 1 winner paid, 01  credits and a flashing 2,3 in the coins played. This is where you can adjust volume, lights and music. When you get to this page let me know what the numbers are.
Title: Re: New Owner Needing Help - IGT Run For Your Money - Error Code 64
Post by: cowboygames on December 21, 2014, 03:49:42 PM
Also check the interconnect from the coin tray speaker to the plug mounted to the floor of the game cabinet. These were notorious for not connecring well. You can check the speaker with an ohm meter, should be 8 ohms I believe. Something else I thought of is you have a sound card inside the topbox MPU bundle. It is possible it could be seated improperly or bad. Unusual but possible. Could still be a connection related problem like your origional issue too. You might try reseating anything that plugs in in the top box and check for bent, broken or corroded pins
Title: Re: New Owner Needing Help - IGT Run For Your Money - Error Code 64
Post by: bburger on December 21, 2014, 03:52:47 PM
There is a single speaker mounted to the right of the coin tray and a single speaker mounted to the bottom of the left side of the door. Attached is the shot of the codes you mentioned. Let me know where to look for the other numbers you were requesting.

I'll check the connections now.
Title: Re: New Owner Needing Help - IGT Run For Your Money - Error Code 64
Post by: dale on December 21, 2014, 04:12:32 PM
Stay on this page and try this, turn the reset key once and press spin button once. Turn reset key one more time and press spin reels one time. I think it should look something like 010101. This will turn on the sounds lights and music, 0 turns them off. Press the change button, if you get lights and sound push the diagnostic button 2 or 3 times. Try playing again and get a bonus round. If not, do whatever Rob said......

Dale
Title: Re: New Owner Needing Help - IGT Run For Your Money - Error Code 64
Post by: cowboygames on December 21, 2014, 04:57:08 PM
Mentioned that in my last post
Also check the interconnect from the coin tray speaker to the plug mounted to the floor of the game cabinet. These were notorious for not connecring well. You can check the speaker with an ohm meter, should be 8 ohms I believe. Something else I thought of is you have a sound card inside the topbox MPU bundle. It is possible it could be seated improperly or bad. Unusual but possible. Could still be a connection related problem like your origional issue too. You might try reseating anything that plugs in in the top box and check for bent, broken or corroded pins
Title: Re: New Owner Needing Help - IGT Run For Your Money - Error Code 64
Post by: bburger on December 21, 2014, 05:14:20 PM
The diagnostic mode triggered the lights but there was no sound. I reseated the connections with no change. I'm going to have to get my meter out to check the speaker at some point. At this point I think the ribbon is going to go on top for Christmas and I'll tackle it again after the holidays. Really appreciate all of the help here. Thanks guys.
Title: Re: New Owner Needing Help - IGT Run For Your Money - Error Code 64
Post by: jhk on January 13, 2015, 01:21:26 PM
Hello bburger,

If you live near Cleveland, Oh. I have two "Run For Your Money" machines that you can have. Missing parts.
Let me know if you are interested. Jack - 440 944 3518
Title: Re: New Owner Needing Help - IGT Run For Your Money - Error Code 64
Post by: bburger on January 13, 2015, 04:37:07 PM
Sounds great, will do! Thanks!
Title: Re: New Owner Needing Help - IGT Run For Your Money - Error Code 64
Post by: therockinelvis on January 13, 2015, 05:44:37 PM
Good work Jack. I knew someone in Ohio could use them. Even thought I would have liked the parts. Maybe they will live again. New Life so to speak.
Title: Re: New Owner Needing Help - IGT Run For Your Money - Error Code 64
Post by: jhk on January 16, 2015, 11:36:05 AM
My thoughts exactly. By the way, did you know that the last word Elvis spoke was - corn?
Title: Re: New Owner Needing Help - IGT Run For Your Money - Error Code 64
Post by: therockinelvis on January 16, 2015, 12:09:47 PM
Did not know that. I was of the understanding it was "I've got to take a dump"
Title: Re: New Owner Needing Help - IGT Run For Your Money - Error Code 64
Post by: jhk on January 16, 2015, 02:03:50 PM

He did. Then he looked. That's when he said - corn?
Title: Re: New Owner Needing Help - IGT Run For Your Money - Error Code 64
Post by: IGT Games on January 20, 2015, 04:37:56 PM
One component that can cause all sorts of problems in the top box is your MPU4 located in the back of the top box.Remove the MPU4 open it up and check the 2.4 volt Green Varta battery. There are approxamately 8 or so traces under the battery. No matter what I recommend that you cut the battery out and lave enough of the positive pin which you tie both togeather with a long wire and the same for the negative wire leading outside the MPU4 and connect it to a 2 aa or aaa plastic battery box holder that you can mount on the base of the top cabinet and put in 2 rechargable 1.2 volt batteries and after you remove the Varta battery inspect for any battery leakage onto any of the traces. Most MPU4'S go bad due to that d...m battery. With it outside it won't ever cause any damage to the board. Let me know what you find on just an inspection of that area.
Title: Re: New Owner Needing Help - IGT Run For Your Money - Error Code 64
Post by: therockinelvis on January 21, 2015, 09:15:57 AM
No green battery on S+ games. Maybe IGT GAMES meant to post in S2000
Title: Re: New Owner Needing Help - IGT Run For Your Money - Error Code 64
Post by: CVslots on January 21, 2015, 11:29:48 AM
No green battery on S+ games. Maybe IGT GAMES meant to post in S2000


He was referring to the battery on the top box MPU in an S+ Barcrest, not a typical S+ MPU. I'm pretty sure an MPU5 has a battery, but not sure on the MPU4.
Title: Re: New Owner Needing Help - IGT Run For Your Money - Error Code 64
Post by: therockinelvis on January 21, 2015, 12:02:39 PM
Barcrest went right over my head.
Title: Re: New Owner Needing Help - IGT Run For Your Money - Error Code 64
Post by: jhk on January 21, 2015, 12:39:32 PM
Stop moving for a minute. No wonder it went right over your head.
Title: Re: New Owner Needing Help - IGT Run For Your Money - Error Code 64
Post by: IGT Games on January 21, 2015, 02:53:08 PM
To clarify my post the GREEN 2.4 Volt battery is in the MPU4 black CPU for the barcrest part of the game. PM me and I will tell you how to remove it from the top cabinet. The MPU5 has a Lithium 3 volt battery in that CPU. I am talking about a S Plus Barcrest game.

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