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Author Topic: IGT Series Bill Validator Stacker Error - Door Open  (Read 1026 times)

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Offline DCBUS

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IGT Series Bill Validator Stacker Error - Door Open
« on: May 04, 2023, 10:44:05 AM »
Hello,

I believe I have a IGT series unit, (I attached a photo of the internal section). It was working prior, but now when I boot, I get the error "Bill Validator Stacker Error - Door Open". I have done the below procedures as mentioned on the site, but still receive the error.

1. Green Varta battery is corroded,  so I removed from the board, as one post said not needed.
2. Bypassed the bill acceptor outer door wire, (twisted the pair of wires together)
3. Tested the watch style battery, and I get three volts.
4. Reseated the mainboard

Thank you, JR

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Re: IGT Series Bill Validator Stacker Error - Door Open
« Reply #1 on: May 04, 2023, 11:48:35 AM »
Stacker error is the switch behind the cashbox.  Post pic of the varta area, it may have destroyed the door traces under it causing open door state.

-----------This needs moved to S2000 area.------------

Offline DCBUS

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Re: IGT Series Bill Validator Stacker Error - Door Open
« Reply #2 on: May 04, 2023, 01:22:50 PM »
Hello,

OK, I will get some images. Thank you very much

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Re: IGT Series Bill Validator Stacker Error - Door Open
« Reply #3 on: May 04, 2023, 01:28:54 PM »
Hello,
I also took an image of the switch behind the cash box. I do not see any wires to it. I also do not see any loose wires that would have been attached to it.

Thank you, JR

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Re: IGT Series Bill Validator Stacker Error - Door Open
« Reply #4 on: May 04, 2023, 01:44:45 PM »
Hello,
I think the battery corroded the board? If this is so, How do I tell which board I have in order to purchase another.

Thank you

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Re: IGT Series Bill Validator Stacker Error - Door Open
« Reply #5 on: May 04, 2023, 01:51:20 PM »
You want a 504B board. Member lookes may be able to repair your board.  Send him a PM: https://newlifegames.com/nlg/index.php?action=pm;sa=send;u=1084

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Re: IGT Series Bill Validator Stacker Error - Door Open
« Reply #6 on: May 04, 2023, 02:42:29 PM »
Thank you

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Re: IGT Series Bill Validator Stacker Error - Door Open
« Reply #7 on: May 19, 2023, 10:49:12 AM »
Hello,

I have seemed to have fixed error messages from the screen, but the bill validator is still not working after the main board has been repaired and install. The slot machine goes through all the boot up procedures with not issues and is to the point of adding money the validator to start playing. But still not lights on the validator and will not accept money. I have gone through the setup and listed below some of the settings. I think they all look correct in order for the validator to be functional.

3.1.1   Player Initiared (Non-Credit)
3.1.4 Limits
   Hopper Limit 00000
   Credit Limit 00009
   Jackpot Limit 00009
   Bill Limit 00000
3.1.5
   Partial Pay Limit 0
   Odd Pay Enabled
3.1.6
   Handpay Display Enabled
3.1.7
   Player Cashout Menu Disabled
   Quick Coin 0
7.1.5
   EFT Control Disabled
7.1.7.1
   Token Setup Value 001

Thank you, JR


   

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Re: IGT Series Bill Validator Stacker Error - Door Open
« Reply #8 on: May 19, 2023, 10:58:26 AM »
Start with:
change credit limit to 100,000
change jackpot limit to at least 1200
change bill limit to $3000

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Re: IGT Series Bill Validator Stacker Error - Door Open
« Reply #9 on: May 19, 2023, 02:00:01 PM »
Hello,

Thank you for the update. I set it to your recommendations. Still no validator. So strange, it was working prior to the board fix. The machine boots and I can hear the validator go through the cycle so I know the system can see it? I am open for any ideas.

Thank  you

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Re: IGT Series Bill Validator Stacker Error - Door Open
« Reply #10 on: May 19, 2023, 02:36:04 PM »
Hello,

I did notice something under 4.1 input tests. Under (4.1.3), bill validator door, and main door cycles back and fourth from 1 and zero. Where most other test are either 1 or 0.

Thank you

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Re: IGT Series Bill Validator Stacker Error - Door Open
« Reply #11 on: May 19, 2023, 03:23:46 PM »
Main door should alternate 0-1 if closed and 0 if open.  BV door should alternate 0-1 if closed.

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Re: IGT Series Bill Validator Stacker Error - Door Open
« Reply #12 on: May 19, 2023, 03:33:31 PM »
Hello,

Thank you. I am at the end just not sure what changed that stopped it working. I appreciate the help.

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Re: IGT Series Bill Validator Stacker Error - Door Open
« Reply #13 on: May 19, 2023, 03:34:39 PM »
Did you try the bill test 4.8.1? BV should light up and take a bill and tell you what denom it was.

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Re: IGT Series Bill Validator Stacker Error - Door Open
« Reply #14 on: May 19, 2023, 05:48:29 PM »
Did you do a auto config in Test 4, see if the bill unit is enabled??

Jim



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Re: IGT Series Bill Validator Stacker Error - Door Open
« Reply #15 on: May 20, 2023, 06:11:04 AM »
Hello,

First and foremost, I want to thank everyone who has given me a hand on this issue, it does not do unappreciated.

OK, we are making headway. I have run the the auto config prior with no progress, but this time it now says Bill Accepter Enabled. I also ran 4.8.1 bill test and it now shows Test Bill = Bill Validator Door Open. It will still not accept a bill. But, this is farther than I have been able to get in the past.

Two note, and not sure if this has anything to the issue.
1. The lights above the bill accepter do not light and I am not getting voltage to their board, so I have to trace it back to the power supply. Not sure if that plays part to the acceptor.
2. I did notice now, when the system boots, the bill acceptor now cycles 6-7 times, where if I remember, it only cycles 1 or two times.

I think we are getting closer.

Thank you, JR

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Re: IGT Series Bill Validator Stacker Error - Door Open
« Reply #16 on: May 20, 2023, 06:30:59 AM »
Hi,

Big process, it is now accepting, I think I found the issue. I will report back shortly. Thank you so much to everyone.

JR

 

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