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**Reel Slots** Gaming Machines => IGT S and S-plus Reel Games => Topic started by: Marcy on September 13, 2016, 05:55:42 PM

Title: 61 error won't clear
Post by: Marcy on September 13, 2016, 05:55:42 PM
I have gone through the 61 error fix more then once and it will still not clear.  I have searched the internet and read the forums here as to what to do and still have no clue what to do.. I have a Triple Double Diamond Slot Machine.


The only answers I am getting from people I know are to bring it to a person who knows this machine to fix it...  But it is to heavy to move, my husband and I moved it across the room and almost killed ourselves doing that.


Can anyone help. 
Title: Re: 61 error won't clear
Post by: slots4home on September 13, 2016, 06:33:38 PM
Do you have a clear chip ?
A lot of people on this forum do not like to do a clear but I use it as a last resort
Title: Re: 61 error won't clear
Post by: Shaggy on September 13, 2016, 06:40:23 PM
Marcy, Welcome to NLG. Let's start with the background. Is this machine new to you, or was it working and this has happened since? There's a couple of things that can cause this.

Dave
Title: Re: 61 error won't clear
Post by: Marcy on September 13, 2016, 07:19:25 PM
I have had this machine for at least 5 years, I played it many times.  When we moved I did not have a place for it so it was stored for a while.  Now it is not working...


and I do not have a clear chip..




Marcy



Title: Re: 61 error won't clear
Post by: knagl on September 13, 2016, 11:02:39 PM
Marcy,

You said that, "I have gone through the 61 error fix more then once and it will still not clear."  ...but that doesn't really tell us what you've done.  Please tell us exactly what steps you've taken, and what (if any) response you got from the machine.  Then we can help you get past the issue.  61 is a common error -- we can get this fixed for you without you having to bring your slot machine somewhere.
Title: Re: 61 error won't clear
Post by: Badbaud on September 14, 2016, 12:02:25 AM
This may be a little preemptive.
A constant 61 can be caused by a bad EEPROM on the backplane board (worst case scenario) or a weak pin on the 6 pin power plug on the back plane board.

Or the MPU could have a low battery, or the battery is not connected to the RAM chip.
Title: Re: 61 error won't clear
Post by: Marcy on September 20, 2016, 07:41:50 AM
knagl,


I turned on the machine, pushed the reset button (2-3 sec) then the machine dings and the code turns to 61-1 then I close the door making sure it is latched shut then turn the key on the side of the machine.  Nothing happens.


Marcy
Title: Re: 61 error won't clear
Post by: Shaggy on September 20, 2016, 09:14:28 AM
When you turn the key does it stay at 61-1 or go back to 61?

Dave
Title: Re: 61 error won't clear
Post by: Marcy on September 20, 2016, 06:12:03 PM
It stays at 61-1


Marcy
Title: Re: 61 error won't clear
Post by: slots4home on September 20, 2016, 06:17:19 PM
Are you sure their is no door open such as a bill acceptor door?
Title: Re: 61 error won't clear
Post by: Shaggy on September 20, 2016, 06:22:55 PM
I'm with slots4home. This sounds like a door or cash can optics problem. Moving a machine can always cause a problem with optics.

Dave
Title: Re: 61 error won't clear
Post by: Marcy on September 20, 2016, 06:51:42 PM
I checked the cash box removed the unit and put it back in tightly.  Checked the door on it and it seems closed.


Marcy
Title: Re: 61 error won't clear
Post by: Badbaud on September 20, 2016, 06:54:48 PM
If there is a small switch on the cash can door remove it and tie it's two wires together.
Title: Re: 61 error won't clear
Post by: Marcy on September 20, 2016, 07:06:21 PM
The optics on the cash door look as if they were disconnected.  The guy I bought the machine off of did not have a key for the cash box or the lock was broken...  I do not see any wires going to anywhere but to the lock itself.


Marcy
Title: Re: 61 error won't clear
Post by: slots4home on September 20, 2016, 07:25:34 PM
Somewhere behind the cash box there should be 2 wires that need to be connected
I believe they are green wires
Title: Re: 61 error won't clear
Post by: Shaggy on September 20, 2016, 07:31:56 PM
If the wires are visible at the door, make sure one hasn't been pinched or broken. You can take the wires and strip the ends and twist them together. Just make sure it's not broken before the end. You cannot do this with door optics, but can with the cash can door. I caught one in the door one time and pinched it so bad it broke the wire. Take a good look. This could be the problem.

Dave
Title: Re: 61 error won't clear
Post by: Marcy on September 20, 2016, 07:42:09 PM
I have attached a pic of what is behind my bill acceptor. 


I do not see any wires broken


Marcy
Title: Re: 61 error won't clear
Post by: slots4home on September 20, 2016, 08:17:31 PM
The wires would come from the door on the right side going to the back
Title: Re: 61 error won't clear
Post by: Marcy on September 20, 2016, 08:21:37 PM
There are no wires coming from the door going to the back.


Marcy
Title: Re: 61 error won't clear
Post by: Badbaud on September 20, 2016, 09:05:34 PM
Then you may need to find those two wires. Use a mirror and a flashlight to look behind the cash can enclosure to see if they have been pulled back from the door switch into the back of the enclosure.
Title: Re: 61 error won't clear
Post by: Marcy on September 22, 2016, 08:47:26 PM
Here are the pics of the wires at the back


Marcy
Title: Re: 61 error won't clear
Post by: Badbaud on September 22, 2016, 09:00:58 PM
looks connected but just in case cut the white cap off and re strip and twist together the wires.
Title: Re: 61 error won't clear
Post by: Marcy on September 22, 2016, 09:05:58 PM
Done, no change


Marcy
Title: Re: 61 error won't clear
Post by: slots4home on September 22, 2016, 09:14:39 PM
Those are the 2 wires that need to be connected
In the picture.
What about the door optics?
Title: Re: 61 error won't clear
Post by: Marcy on September 22, 2016, 09:20:32 PM
Here is what is connected to the door part


Marcy
Title: Re: 61 error won't clear
Post by: knagl on September 24, 2016, 05:32:19 PM
Here is what is connected to the door part


The little round brass part that is out of focus in that picture, attached to the red and white wires, is half of your front door optics -- that's the receiver.  Aside from obviously broken wires, there's not a lot that we'll be able to tell with a picture.  The other half of the door optic set is found on the door itself, and when the door is closed and latched, the two pieces (one emitter, one receiver) should align, letting the machine know that the door is closed.

Inspect the optic on the inside of the door that swings open to ensure that there are no obvious broken wires.  If you have a digital camera or a cell phone, with the machine's power on, you should be able to see a small purplish glow from the emitter (the one with the black and red wires going to it, located on the part of the door that swings open) on the screen of the camera/cell phone when you hold the camera in front of it.  You can barely make out that purple glow in the following pictures:

(https://newlifegames.com/nlg/proxy.php?request=http%3A%2F%2Fi63.tinypic.com%2F2ajcd1e.jpg&hash=5fd5eb6d86c8636e6e0a68294e2fcc2cf4d853d8)

(https://newlifegames.com/nlg/proxy.php?request=http%3A%2F%2Fi67.tinypic.com%2Fwurkug.jpg&hash=316e21694ee6ce84be63eb8f48fae2a1cfc2178a)

(https://newlifegames.com/nlg/proxy.php?request=http%3A%2F%2Fi65.tinypic.com%2Ft8t4lc.jpg&hash=cf07deffd583943c07d317428f596a2327f4a4ed)

If you do not see a glow, it is likely that the emitter on your door optic is not working, and I would then suggest ordering and installing a replacement set of door optics.  The 61 error will not clear unless the machine sees the door as closed, and it will not see the door as closed if your optics are broken.

If you do see a glow, it's possible that the receiver is broken (unlikely, but possible), or that your optics aren't aligning properly when the door is closed and latched.  Also, and this probably should have been mentioned earlier, when you're closing and latching the door, ensure that the latch is moving all the way down -- if it isn't all the way down, the optics won't be aligned, and the machine will think the door is open.
Title: Re: 61 error won't clear
Post by: Marcy on September 24, 2016, 07:52:39 PM
OK, the 61-1 error is gone.  I saw that the wires on the door sensor were not the best so I cut out the bad part and reconnected them.  The error left.  Now the 0 on the coins played is flashing and nothing will do anything. 


Marcy
Title: Re: 61 error won't clear
Post by: knagl on September 24, 2016, 08:02:54 PM
Very good.  Now, is there a sample coin in the comparator?  If so, your machine should now be ready to accept a coin.  Close and fully latch the door.  The LED display on the front should go blank for a second or two, which is an indication that the machine has seen the door as closed.  Once the display(s) come back on, try dropping a coin into the coin slot.  What happens?
Title: Re: 61 error won't clear
Post by: Marcy on September 24, 2016, 08:15:14 PM
Knagl,


Thank you so much...  It is working   :hail: :thank_you: :thank_you: .....


And I want to thank slots4home, Shaggy and BadBaud.  Thanks for all your help..  I had been thinking for months that I would never be able to get it fixed. 


You guys are awesome....


Marcy
Title: Re: 61 error won't clear
Post by: Marcy on September 24, 2016, 08:34:42 PM
Started a new topic.  Machine not holding credits.


Marcy
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