New Life Games LLC
**Video Poker, Keno, Slots, 21** Gaming machines => IGT PE and PE Plus Poker Games => Topic started by: wizeguy on November 19, 2022, 06:36:46 PM
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When I last played my IGT Poker PE (I think it is a PE +) it was working fine, when I turned it on last week I got an error (See attachment) and the hopper continues to run. I cleaned the sensor and even tried a different hopper, but I still got the error and the other hopper keep running also.
I removed the battery and even replaced it with no luck.
Is it possible that the red module (see attachment) may be stuck on? Is there a way to test this module or know where I can find a spec sheet on it and what is it called? thanks in advance
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The images are compressed a little too much. Can you type out what it says?
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The images are compressed a little too much. Can you type out what it says?
The messages on the screen are: DOOR OPEN RESTART EXTRA COIN OUT
wizeguy: you have a Player's Edge (non-plus). The red box is a solid state relay, and yes, it's certainly possible that it has gone bad and is stuck in a state where the hopper is constantly getting power. There is likely some printing on it with a model number or some other kind of identification to help you find a replacement. Take LOTS of pictures of the wiring connections to it before unplugging anything, and ideally swap one wire at a time when putting in a replacement to avoid any issues.
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I replaced the relay and that didn't make any difference, I assume it is a board issue? thanks Kevin
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11/29/22 Update:
I remove the battery and left it out all day, When I reinstalled the battery I got the expected "Memory Error" so I rebooted and the "Memory error" and the "DOOR OPEN RESTART EXTRA COIN OUT" were both gone and it let me insert coins and play "But the hopper was still running"
I turned it off again and the "DOOR OPEN RESTART EXTRA COIN OUT" error returned.
The hopper starts running as soon as the game is turned on.
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I had hopper running continuously. The machine was trying to pay a win, I had to let it feed out about 1000 quarters to clear it. I tried jackpot reset but didn't work. I may not understand what that does.Other issues now.