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Author Topic: MEI BV and Cash box making grinding sound and won’t accept bills  (Read 2231 times)

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Offline johnnybgood1

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Please see attached video.  Anyone have any ideas?  I have video but too large to post here.  I can send to anyone that can help.

Thanks in advance

John

Offline sixcardmark

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Re: MEI BV and Cash box making grinding sound and won’t accept bills
« Reply #1 on: September 28, 2021, 03:24:48 PM »
You cannot post videos on this site, pics only.  Posting a youtube link will work. Is cash box pushed all the way in?

Offline johnnybgood1

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Re: MEI BV and Cash box making grinding sound and won’t accept bills
« Reply #2 on: September 28, 2021, 03:36:07 PM »
Hi Sixcard,

Yes cash box pushed in and tried a couple different cash boxes. 


John.

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Re: MEI BV and Cash box making grinding sound and won’t accept bills
« Reply #3 on: September 28, 2021, 03:48:08 PM »
Try reseating the interface board between the head and cash can.

Offline johnnybgood1

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Re: MEI BV and Cash box making grinding sound and won’t accept bills
« Reply #4 on: September 29, 2021, 12:32:25 PM »
Ok so hot rid of all errors Bv is now working.  However it makes a loud grinding noise.  Any suggestions?

https://youtube.com/shorts/vyUGHFy8Vt0?feature=share



Offline rickhunter

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Re: MEI BV and Cash box making grinding sound and won’t accept bills
« Reply #5 on: October 04, 2021, 12:10:41 PM »
Try a new cash can, it sounds like the noise is post validation and during the stacking action.
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Offline johnnybgood1

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Re: MEI BV and Cash box making grinding sound and won’t accept bills
« Reply #6 on: October 04, 2021, 12:53:28 PM »
Hi Rick. We tried another cash can. Same issue.

Offline rickhunter

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Re: MEI BV and Cash box making grinding sound and won’t accept bills
« Reply #7 on: October 04, 2021, 08:03:59 PM »
Then only the head is left. Try another head.  I
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Offline johnnybgood1

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Re: MEI BV and Cash box making grinding sound and won’t accept bills
« Reply #8 on: October 04, 2021, 09:44:03 PM »
Yea this one was just rebuilt.  I don’t have another head

 

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